Skills to succeed in B2B
Sales
• Commercial skills and capabilities
• Relational skills and capabilities
• Managerial skills and capabilities
• Cognitive skills and capabilities
Commercial skills and
capabilities
• Its about financial insights, business acumen and
customer insights.
• Customers expect sales persons to act like a consultant.
• Having broad strategic understanding of the
organisation and its impact on bottom line and the
solutions they sell.
Relational skills and capabilities
• Ability to manage multilevel multifunctional
relationships.
• Understand relational dynamics and inspire trust.
Trust is the most important factor considered while
choosing a supplier.
Managerial skills and capabilities
• People management skills as B2B sales is often
done in teams and cross functionally.
• High ethical standards and integrity.
• Openness to change and adaptability.
• Influencing skills.
Cognitive skills and capabilities
• Innovative problem solving.
• Ability to work under pressure.
• Ability to identify opportunities.
• Consultative selling role as the best opportunities
are found with existing customers.