Slide Set to
Web Engineering: A Practitioner Approach
accompany
by Roger S. Pressman and David
Lowe
copyright © 2008
Roger S. Pressman and David Lowe
For Education Use Only
May be reproduced ONLY for student use at the university level when used
in conjunction with Web Engineering: A Practitioner's Approach.
Any other reproduction or use is expressly prohibited.
This presentation, slides, or hardcopy may NOT be used for short courses, industry
seminars, or consulting purposes without the express written permission of the
authors.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                 1
Chapter 10 - Information
Design
    Three key issues:
           Content. What content is available?
           Composition. What views on that content do we wish to
            provide users?
           Navigation. How do the users gain access to those views?
    There are different levels of abstraction at which
     we might consider these information design issues
    Information design addresses       how content can
     be organized, accessed, and managed
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                2
Information Architecture (IA)
    The overall strategy for information design usually
     combines both bottom-up and top-down
     approaches:
           Bottom-up: Commonly used for small WebApps; Build
            pages and progressively link them into the structure.
           Top-down: Considers overall organization – the realm of the
            Information Architect.
    “The structural design of an information space
     to   facilitate task completion and intuitive
     access to content” [Ros02]
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                3
Information Architecture (IA)
    As simple as a site map that represents the
     basic WebApp navigational structure
    May be a detailed model that provides a
     comprehensive overview of the approach for
     structuring, managing, and accessing information
     within a WebApp
    Provides a skeleton around which all
     information aspects of the WebApp are built:
           Describe the basic information “structure” of the
            solution
           Position this within the overall information “landscape” in which
             the WebApp exists.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                4
IA Characteristics
    Composition with multiple, dynamic data. The model must support the ability to group
     different information items into a presentation and the expression of constraints among
     these items.
    Higher-level presentation specification. The model should be able to specify constraints
     across multiple information items.
     Temporal relations. Certain information items may have time-based relationships, which can
     be important to their presentation (e.g., a link to information about an event might only be
     relevant up until that event is held).
    Separation of content and information. Content is the collection of data sources that
     are available for use. Information is what is useful to the users of the WebApp.          5
Structuring the Info
Space
    The information structures that are created during
     information design can be classified in various
     ways
           What application domains do you think are suited to each
            of these structures?
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                6
What Makes a “Good”
Structure
    For hierarchical structures:
           Meets the information needs of the users and is easy
            to navigate!
           The breadth and depth of the information structure can have a
            strong impact on how much effort it takes a user to navigate
            to information that is needed
           The appropriate fan-out of the hierarchical structure
            should relate to the complexity of the WebApp options
            and how distinct the choices are
               • Fan-out is a measure of the width of the navigation structure
                 below a single node.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                7
Blueprints: Adding
Detail
    Shows how the various content objects map into
     a specific information structure
    A blueprint might also discuss:
           Whether content is dynamic or static
           Whether content is personalized for individual users (and
            in what ways)
           What content objects are mapped to which Web pages
           What navigational paths will address given tasks
    Allows you to visualize how a WebApp might fit
     together and, hence, how users might respond to
     it
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                8
Blueprints
                  Basic notation
            Example blueprint
            structure
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                9
Accessing Information
    A number of other factors affect the ability of users
     to achieve their goals: generally relate to
     navigational mechanisms and characteristics:
           WebApp mechanisms that allow users to understand what
            navigation options are available at any given time (e.g.
            menus)
           Interface mechanisms that provide users with an indication
            of where they are and what they are currently seeing
            (e.g. breadcrumbs)
           Navigation mechanisms that allow users to travel within
            the information structure. (e.g. searching)
    Each must be considered as part of the
     information design
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                10
Understanding context
                 Have you ever navigated into a complex WebApp and felt “lost in hyperspace”?
                 When this happens, you lose track of where you are within (or beyond) the WebApp.
                 It’s a common problem that can leave the user disoriented and unable to acquire
                  needed information or invoke appropriate functionality.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                             11
Defining Context -
Guidelines
    Clear labeling. develop a set of local standards
     that lead to a clear set of labels for all link
     anchors.
     Anchors describe the destination of the link and can be
       
     crucial for ensuring that users understand where they have
     landed when following
 Breadcrumbs.               a link
                   It’s always   a good idea to know
     where you’ve come from as you navigate deep into
     an information structure
    Identity. Each Web page should clearly identify the
      nature of the site or subsite to which presented
     information belongs
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                12
Moving through the Info
Structure
    An information architect should:
           tune navigational support to the specific characteristics of the IA
           design search mechanisms that lead the user to desired
            information while filtering out extraneous content.
           help experienced users achieve their navigational goals more
            quickly
           provide inexperienced users with additional navigational support
    Accomplished with:
           Global links. These links are provided on every Web page and point
            to commonly visited WebApp locations or functions.
           Shortcuts. These are ways of bypassing the normal navigational
            route and jumping over intermediate steps straight to a particular
            location within the information space
           Breadcrumbs and trails. We have already noted that breadcrumbs
            are useful for helping users to locate themselves.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                13
Searching Mechanisms
    Allows a user to bypass the imposed navigational structure and jump directly
     to specific locations within the WebApp
    A search engine can often be used more profitably by constraining its scope.
    Pages on the right of the figure (representing unstructured information) are less
     amenable to prescribed navigation and therefore become the focus of the
     search function
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                    14
Wireframe Models
    Conceptual layout of
      pages
    Captures core
     information and
     navigational elements.
    Supports both
     information design and
      interaction design.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                15
Navigation Design
    The Relationship Management Methodology (RMM) [Isa95] is an
     early navigation design approach – useful for illustrating
     concepts.
           ER modeling defines the information domain of the application by
            identifying content (data) objects, attributes, relationships, and
            various type indicators that comprise the WebApp information space.
           Slice design determines detailed information structure and access
            mechanisms by grouping content from the domain (captured in the
            ER model) into collections that can or should be presented together
            in order to be useful and meaningful
           navigation design establishes the links between the various slices
            and creates the information units that have interest for various user
            categories.
    Ultimately, these information units are aggregated and are
     transformed into Web pages. The navigation design links
     these pages by selecting all slices that are the target of a link
     derived from an ER diagram.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                16
Other Approaches
    A more recently developed, and richer, notation than RMM is the
     Web Modeling Language (WebML)
           incorporates support for aspects such as workflow modeling,
            presentation.
    Web Application Extension for UML (WAE) is a design approach
     that links the informational perspective with functional
     WebApp components.
           indicates how functional components generate and/or provide
            information and how the information (through aspects such as
            link activation or form submission) triggers functional
            components.
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                17
WA
E
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                18
Information Design:
Summary
These slides are designed to accompany Web Engineering: A Practitioner’s Approach
(McGraw- Hill 2008) by Roger Pressman and David Lowe, copyright 2008                19
End of Lecture