The document discusses several principles of effective communication. It emphasizes the importance of knowing your purpose, audience, and topic when communicating. It also stresses adjusting your message based on the context and situation, as well as incorporating feedback. The document then provides specific principles for oral communication, such as being clear, concise, natural, and timely. It also outlines principles for written communication, referred to as the 7Cs - be clear, concise, concrete, correct, coherent, complete, and courteous. Finally, it discusses communication modes like face-to-face interaction, video calls, audio calls, and text-based communication.
The document discusses several principles of effective communication. It emphasizes the importance of knowing your purpose, audience, and topic when communicating. It also stresses adjusting your message based on the context and situation, as well as incorporating feedback. The document then provides specific principles for oral communication, such as being clear, concise, natural, and timely. It also outlines principles for written communication, referred to as the 7Cs - be clear, concise, concrete, correct, coherent, complete, and courteous. Finally, it discusses communication modes like face-to-face interaction, video calls, audio calls, and text-based communication.
The document discusses several principles of effective communication. It emphasizes the importance of knowing your purpose, audience, and topic when communicating. It also stresses adjusting your message based on the context and situation, as well as incorporating feedback. The document then provides specific principles for oral communication, such as being clear, concise, natural, and timely. It also outlines principles for written communication, referred to as the 7Cs - be clear, concise, concrete, correct, coherent, complete, and courteous. Finally, it discusses communication modes like face-to-face interaction, video calls, audio calls, and text-based communication.
The document discusses several principles of effective communication. It emphasizes the importance of knowing your purpose, audience, and topic when communicating. It also stresses adjusting your message based on the context and situation, as well as incorporating feedback. The document then provides specific principles for oral communication, such as being clear, concise, natural, and timely. It also outlines principles for written communication, referred to as the 7Cs - be clear, concise, concrete, correct, coherent, complete, and courteous. Finally, it discusses communication modes like face-to-face interaction, video calls, audio calls, and text-based communication.
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GENERAL PRINCIPLES
OF EFFECTIVE COMMUNICATION General Principles of Effective Communication
1. Know your purpose in communicating.
Are you communicating basically to inform, to entertain, or to persuade? While you may have more than one purpose, there is still a more dominant objective or reason why you communicate. General Principles of Effective Communication
2. Know your audience. In both speaking and
writing, you should know your audience as it will dictate the speaking or writing style you are going to employ. Consider the age, educational background, profession, culture, and other salient features of your listeners or readers. General Principles of Effective Communication
3. Know your topic. You communicate essentially
because you want to share something. In speaking situations, speakers are invited because they have something to share. This also applies to writing. You write because you wish that other people learn something from you. General Principles of Effective Communication
4. Adjust your speech or writing to the context of
the situation. The environment in which your speech or writing is to be delivered determines the kind of language you will use. General Principles of Effective Communication
5. Work on the feedback given you. Once you
receive comments from the listeners/readers, work on them. Take kindly to criticisms. In the long run, constructive criticisms will prove beneficial to you as you learn to address them. PRINCIPLES OF EFFECTIVE ORAL COMMUNICATION Principles of Effective Oral Communication
1. Be clear with your purpose. You should know by
heart your objective in communicating. Principles of Effective Oral Communication
2. Be complete with the message you deliver. Make
sure that your claims are supported by facts and essential information. Principles of Effective Oral Communication
3. Be concise. You do not need to be verbose or wordy
with your statements. Brevity in speech is a must. Principles of Effective Oral Communication
4. Be natural with your delivery. Punctuate
important words with the appropriate gestures and movements. Exude a certain degree of confidence even if you do not feel confident enough. Principles of Effective Oral Communication
5. Be specific and timely with your feedback. Inputs
are most helpful when provided on time. PRINCIPLES OF EFFECTIVE WRITTEN COMMUNICATION: THE 7Cs Principles of Effective Written Communication
1. Be clear. Be clear about your message. Always be
guided by your purpose in communicating. Principles of Effective Written Communication
2. Be concise. Always stick to the point and do not
beat or run around the bush. Be brief by focusing on your main point. Principles of Effective Written Communication
3. Be concrete. Support your claims with enough
facts. Your readers will easily know if you are bluffing or deceiving them because there is nothing to substantiate your claims. Principles of Effective Written Communication
4. Be correct. It is important that you observe
grammatical correctness in your writing. Always have time to revise and edit your work. Even simple spelling errors may easily distract your readers. Principles of Effective Written Communication
5. Be coherent. Your writing becomes coherent only
when you convey a logical message. The ideas should be connected to each other and related to the topic. Make sure that you observe a sound structure that will present a smooth flow of your ideas. Use transitional or cohesive devices so that the ideas cohere with one another. Principles of Effective Written Communication
6. Be complete. Include all necessary and relevant
information so That the audience will not be left wanting of any information. Always place yourself in the shoes of the audience, who is always interested to receive new information. Principles of Effective Written Communication
7. Be courteous. The tone of your writing should be
friendly. Avoid any overtone/undertone or insinuation to eliminate confusion and misinterpretation. ETHICS OF COMMUNICATION Ethics of Communication
• Communication ethics emphasizes that morals
influence the behavior of an individual, group, or organization thereby affecting their communication. • It is important to note that one's behavior should be regulated by honesty, decency, truthfulness, sincerity, and moral uprightness. Ethics of Communication
Be guided by the following to achieve ethical
communication: 1. Establish an effective value system that will pave the way for the development of your integrity as a person. One’s behavior and decision-making style affect, in turn, the operations of an organization. Ethics of Communication
2. Provide complete and accurate information. Whether
it is needed or not, the data you provide should always be contextualized and correct. Ethics of Communication
3. Disclose vital information adequately and
appropriately. Never conceal or hide information that are necessary for purposes of transparency. Ethics of Communication
Observing a code of ethics is essential as it determines
the kind of behavior that is proper and desirable over one that is displeasing and offensive. A code of ethics sets the standards to be observed by a person or a company that will create a good reputation or a positive image not only for an individual but also for the organization. Ethics of Communication
It will, therefore, pave the way for the attainment of the
desired results leading to the success of an individual or the entire company. Success in decision-making will likewise impact the company’s reputation. COMMUNICATION MODES Communication Modes
Communication mode refers to the channel through
which one expresses his/her communicative intent. It is the medium through which one conveys his/her thoughts. Communication Modes
1. face-to-face interaction. It is an informal or casual
conversation between two or more people. People engage in social conversations to establish relationships or maintain them. It is one way of gaining new acquaintances or friends. Communication Modes
Dau Voire suggests: “Be brave enough to start a
conversation that matters.” Margaret J. Wheatley states: “All social change begins with a conversation.” Communication Modes
As Diana Wheatley aptly puts it:
Meaning is made in conversation, Reality is created in communication, And knowledge is generated through social interaction... Language is the vehicle through which we create our understanding of the world." Communication Modes
2. Video Web cameras are used so that two or more
people who cannot interact face-to-face can communicate. f there are no technical glitches encountered, this could be a very effective mode of communication especially for people separated by distance. Communication Modes
3. Audio. Audio means transmitted sound. Thus, in this
mode of communication, only the voice of the speaker is heard. Ordinarily, someone's voice is heard through the telephone or an answering machine when the other party is not able to answer a call. Communication Modes
4. text-based communication such as e-mail, text
messaging, and instant messaging. Social Networking sites such as Facebook, Twitter, and Instagram likewise offer text-based interaction. While text-based communication mode does not originally provide video and audio benefits, it has a wider reach and can disseminate information to a bigger audience quickly.
