CLEANING HOTEL
GUEST ROOMS
TLE-10
1. LEAVE THE DOOR WIDE OPEN AS YOU ENTER THE ROOM
2. POSITON THE MAIDS CART
3. EMPTY ALL WASTE BINS FROM BEDROOM AND BATH
PROCEDURES 4. PLACE ALL DIRTY GLASSES AND ASHTRAY IN BATHROOM
IN CLEANING 5. GO BACK TO BEDROOM AND MAKE THE BED
A HOTEL 6. VAUUM THE BEDROOM
GUEST ROOM 7. CLEAN THE BATHROOM
8. CLEAN HAND BASIN AND WIPE TO DRY
9. REPLACE THE LINEN AND AMENITIES
10. CLEAN THE BATHROOM FLOOR LAST
1. COLLECT ALL ROOM SERVICE EQUIPMENT AND MOVE THEM
PROCEDURE TO THE FLOOR PANTRY
2. POSITION THE ROOM SERVICE CART AR TROLLEY TO THE
IN REMOVING FLOOR PANTRY
ROOM 3. INFORM THE ROOM SERVICE DEPARTMENT TO CLEAR THE
TRAYS OR TROLLEYS FROM GUEST ROOM OR FLOOR
SERVICE PANTRY
EQUIPMENT 4. DO NOT PLACE THE ROOM SERVICE TRAYS OR TROLLEYS
ON THE GUEST CORRIDOR OR THE SERVICE ELEVATOR
1. GATHER ALL RECYCLABLE ITEMS SUCH AS NEWS PAPER,
GLASS BOTTLES, ETC. AND PLACE THEM IN THE BAG OR
FLOOR PANTRY
2. PICK UP ALL THE TRASH THAT YOU WILL SEE AND PUT IT
PROCEDURES INGARBAGE BAG
IN REMOVING 3. EXERCISE EXTRA CARE IN IN BROKEN GLASSE, RAZOR, ETC.
4. WIPE THE LINT FREE CLOTH
GARBAGE 5. MAKE SURE THAT THE ASHTRAY AND GLASS ARE SPOTLESS
AND CLEAN
6. DO NOT THROW AWAY ANY GUEST PROPERTY THAT MAY BE
WRAPED IN TISSUE
GETTING READY FOR CLEANING TOILET AND BATHROOOM
ALWAYS WEAR YOUR PERSONAL
PROTECTIVE EQUIPMENT. THIS
MEANS WEARING YOUR WORKING
CLOTHES, HAIR RESTRAINT, AND
RUBBER GLOVES. YOU CAN WEAR
A MASK IF YOU ARE SANITIZING
THE TOILET BOWL WITH CHEMICAL
SOLUTIONS.
GENERAL TECHNIQUES IN THE CLEANING OF TOILET AND
BATHROOM
FOLLOW THE CEILING, WALL, AND FLOOR CLEANING TECHNIQUE
THIS MEANS THAT THE PROCEDURE IN CLEANING THE TOILET AND BATHROOM, OR ANY OTHER ROOM,
IS TO START FROM TOP GOING TO DOWN. THIS AVOIDS DOING THE JOB BACK AND FORTH AND MAKE
CLEANING SYSTEMATIC.
CLEAN ACCORDING TO THE DIFFERENT TYPES OF FLOOR AND SURFACETEXTURE OF THE
FLOORS AND FIXTURES
• CHOOSE THE APPROPRIATE CLEANING MATTERIALS TO ACHIEVE THE DESIRED RESULTS.
CLEAN THE WINDOW EDGE AND SILL AS PER STANDARD OPERATING PROCEDURE
DUST AND DIRT ACCUMULATE IN WINDOW EDGES AND SILLD. IT IS NOT ENOUGH TO WIPE THESE
CLEANING CLOTH.
REPLENISH BATHROOM AND TOILET SUPPLIES AFTER THE ROOM HAS BEEN CLEANED
AND DRIED
THESE SUPPLIES INCLUDE THE BATH TOWELS PROPERLY FOLDED IN SHELVES, HAND TOWELS BESIDE
BATH TOWELS, SOAP IN WRAPPER.
GENARAL TECHNIQUES IN THE CLEANING OF TOILET AND
BATHROOM
ALWAYS TAKE ONE LAST LOOK AT THE ROOM TO SEE IF
EVERYTHING IS IN ITS PROPER PLACE
AND LASTLY, IF THERE IS NO VISIBLE DIRT AND\OR
OBSTRUCTION ON THRE FLOOR AND PASSAGEWAY, AND IF
EVERY NOOK AND CORNER OF THE ROOM IS SPARKLING
CLEAN AND DRY
INSECTS ANSD PESTS AND THEIR CONTROL MEASURE
IT IS RECOMMENDED THAT THE HOTELWORKS WITH PROFFESIONAL PARTNERS IN IMPLEMENTING A
PEST CONTROL PROGRAM TO SAFEGUARD THE HOTEL’S REPUTATION. AS AMERICAN INVESTOR
INDUSTRIALIST AND PHILANTHROPIST WARNER BUFFET SAID,”IT TAKES 20 YEARS TO BUILD A REPUTATION
AND FIVE MINUTES TO RUIN IT.
PEST CONTROL IS A PROGRAM USED TO ERIDICATE PESTS. PESTICIDE IS A CHEMICAL USED KILL AND
CONTROL PESTS.
INSECTICIDES ARE USED TO CONTROL ANTS, FLIES, MOTHS, COCKROACHES, AND TERMITES.
HERBICIDES ARE USED TO CONTROL WEEDS OR OTHER UNWANTED PLANTS.
FUNGICIDES ARE USED TO CON TROL FUNGI THAT ARE PATHOGENIC OR DISEASE-CAUSING.
RODENTICIDES ARE USED TO CONTROL RATS AND RODENTS.
SUPERVISORS ANS STAFF WHO WORK IN THE HOUISEKEEPING MUST BE ALERT OF ANY SIGNS OF
INFESTATIONS. PART OF THEIR JOB IS TO REGULARLY INSPECT THE PLACE ON A DAILY AND MONTHLY
BASIS. THEY ARE ALSO EXPECTED TO INSPECT SITUATIONS THAT MAY SUPPORT OR ENCOURAGE PEST
INFESTATION. THEY SHOULD KEEP ARECORD OF THE INSPECTION DONE, THE FINDINGS, AND ANY ACTION
TAKEN TO TREAT AN INFESTATION. THEY ARE ALSO EXPECTED TO REMEDY SITUATIONS AS SOON AS
POSSIBLE TO MINIMIZE THE SPREAD.
CLEANING AGENTS OR CHEMICALS
CLEANING AGENTS ARE USED TO MAKE THE CLEANING JOB EASY. CLEANING
AGENTS USED IN HOUSEKEEPING INCLUDE:
DETERGENTS
DEODORANT
ACID CLEANER
LAUDRY AIDS
ALKALINE CLEANERS
POLISHES
SOLVENT CLEANERS
FLOOR SEAL
DISINFECTANT
ABRASIVES
DIFFERENT CLEANING CHEMICALS:USE AND PROPER DILUTION
ALL PURPOSE CLEANER-THIS IS USED TO CLEAN ALL TYPES OF WASHABLE SURFACE.
RATIO OF SOLUTE (ALL PURPOSE CLEANER) TO SOLVENT (WATER) DEPENDS ON THE TYPE OF MATERIAL BEING
CLEANED.
FOR GLASS PANELS AND MIRRORS:
:100-ONE PART OF CLEANER TO 100 PARTS OF WATER
TO USE:SPRAY OR WIPE. THEN RINSE AND DRY WITH CLEAN CLOTH.
FOR STEEL, RUBBER, FIBERGLASS, AND FORMICA:
1:75-ONE PART OF CLEANER TO 75 PARTS OF WATER
TO USE:SPRAY OR WIPE. THEN RINSE AND DRY WITH CLEAN CLOTH.
FOR PAINTED WALLS, SURFACE OR WIPE. MOP RINSE, AND DRY WITH CLEAN CLOTHE OR MOP.
WAX STRIPPER OR REMOVER-THIS IS USED TO LOOSEN, BREAK UP, AND STRIP AFF OLD WAXES. FINISH, AND
SEALERS.
FOR TRIPPINGOF POLYMER SEALER OR FINISH OR HEAVY WAX BUILD UP:
1:4-ONE PART OF WAX STRIPPER TO FOUR PARTS OF WATER.
FOR ANUSUAL STRIPPING OF WASH BUILDUPON FLOOR, CORNERS, AND EDGES:
1:0-PURE CONCENTRATED WAX STRIPPER.
