McDonald’s Corporation
Presented By:
McDonald’s
ARUN
JAIMON
JEFFRY
RANJITH.P.S
RESHMA
TIBU
McDonald’s Mission
Be the best quick service restaurant
experience. By providing quality, service,
cleanliness and value that make every
customer in every restaurant smile.
3 World wide strategies
Best employer
Operational Excellence
Continue to grow and be profitable
COMPANY PROFILE
Mr. Jim Skinner ,
Vice Chairman, Chief Exec.
Officer
Mr. Peter J. Bensen ,
Chief Financial Officer
Mr. Donald Thompson
Chief Operating Officer
Fred Turner
Honorary Chairman
HISTORY
Founded in 1940 in San
Bernardino, CA by Dick and
Mac McDonald
History
1940 First McDonald’s • 1965 McDonald’s go
1952 Attempts at public
franchising • 1968 Introduction of
1954 Milk Shake Big Mac and shift to
Machine Network Television
1955 prototype opens • 1970 1600 restaurants
in Des Plaines, IL • 1980 6000
1956 14 McDonald’s McDonald’s
1961 McDonald Restaurants
brothers sell rights • 1990 record sales
History Continued
1994 Kuwait City, Kuwait
2002 Forty seven years after
– 30,000 locations
– 2000 new restaurants
– World Wide Web
– McDonald’s a recognized Brand
Name
Recent
Acquisitions/Divestitures
Boston Market
Chipolte Mexican Grill
Donato’s Pizza chain
McCafe’
Training
Surpasses even the U.S. Army
Provides career opportunities
Service Enhancement Process
Consistent through CD-ROMs
ReHIREment
Program established for mature workers
Ease of transition of older workers returning
to the workforce.
Flexible scheduling so as not to jeopardize
their Social Security benefits.
More than 40,000 older workers serve
McDonald’s customers on any given day
McJobs
Assistance to employees with mental and
physical disabilities.
More than 9,000 workers went through the
program.
Given formal graduation ceremony
Management
Development Programs
Crew Development
Restaurant Management
Mid-Management
Executive Development
Product Lines
Hamburgers
Chicken Sandwiches
French Fries
Beverages
Breakfast Items
Desserts
Technology
McDonald’s in Sweden
– World’s First Snowmobile Drive-Thru
McDonald’s & ExxonMobil???
– Speedpass invades McDonald’s
Industry Trends
What is happening with fast food?
– People are more educated
McDonald’s Responds
– America’s First McCafe
In Downtown Chicago
FINANCIAL STATEMENT
values in USD (in billion)
25,000,000
20,000,000
15,000,000 Total Revenue
10,000,000 Gross Profit
Net Income
5,000,000
0
2008 2009 2010
Period ending
2010 2009 2008
Total
revenue 24,074,600 22,744,700 23,522,400
Cost of
revenue 14,437,300 13,952,900 14,883,200
9,637,300 8,791,800 8,639,200
Gross profit
Net income 4,946,300 4,551,000 4,313,200
Financial Evaluation
The financial status showed a slight
decrease in 2009 as from 2008, but had a
rise in 2010.
Making A Difference
We have an obligation to
give back to the
communities that give us so
much."
- Founder Ray Kroc, 1955
Social Commitments
“9-11” Relief Effort
Environmental Concerns
Educational Involvement
Quality & Safety Procedures
Ronald McDonald House
Charities (RHMC)
Bibliography
www.mcdonalds.com