Product Design
Developing Your Portfolio
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                                               For more detailed instructions, see the Getting Started presentation.
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          Investigating the Problem
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Introduction
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Background information
 Design and technology projects should always be based on
 real and genuine needs. A user group needs to be identified
 and so does the context (the type of problem). The location
 will usually explain where the problem exists (geographically).
 By adding as much information to each column as you can
 and then circling the key aspects of each, you can build up
 an accurate picture to justify the need.
          User Group          Context         Location
                Individual    Physical          Home
                 Family        Sports            Work
         Group of people      Storage          Outdoors
               Organization   Furniture         Indoors
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Analysis of the problem
 Before your mind gets solution-focused, it is worth spending
 some time thinking in detail about the design problem.
 A mind map is a good method to help you analyse the
 problem and you can use the information from the columns
 on the previous slide. Mind maps can help you generate lots
 of ideas in a short space of time.
 Add this information to your mind map too:
   other products which already perform a similar function
   materials which may be suitable
   equipment and processes which could help you.
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Mind mapping the problem
                                   SEATING
    User group             Context                             Location
   Elderly people          Furniture                           Outdoors
    Living alone       Comfortable
                                                     Protection?     Summer use?
      65yrs +            seating
                                                            Preservatives?           On grass or
                 Foam                       Storage?                                hard surface?
                                                                Oils?                 Stability?
                padding?                   Collapsible?
                                                               Stains?               Sturdiness?
    Removable?                     Deck chair                             Colour?
   Fire retardant?                   style?                               Bright?
               How would you extend this mind map?
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Design brief
 A design brief is a vital part of your project because it is the
 starting point at which you begin to formulate your response
 to the design problem. A brief can be written in many ways
 but it should be a short paragraph which is simple and
 concise with the following essential information:
   why the product is needed
   what the product must do
   where the product will be used
   who will use the product.
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Product analysis
 Before designing your own product, it is important to
 analyse other similar products.
 Look at what features a product has (the criteria it meets),
 and decide if these are essential to its function or not.
 Essential features are known as key criteria.
 Choose criteria that products meet, and compare them by
 giving them a score for each criterion.
 Decide which features are positives and negatives for
 each product, and which features are worth noting but don’t
 affect the products functionality.
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Product analysis: deciding key criteria
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Product analysis: comparing products
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Product analysis – PMI
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The research process
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Research plan
 Researching is a vital skill for a designer. To research
 effectively you need to be able to collect, sort/edit and
 record specific information which will help you to design and
 make a successful product.
 Before beginning the research, you should look at your
 design brief and think about the following questions:
   What do I need to find out?
   Where can I find it out?
   How am I going to record and present the information?
      Could you put these into a table and draw up a
                      research plan?
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Research plan
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Primary research
 Primary research means finding out information directly
 from a source – it’s first hand information. When carrying
 out research, it is essential to ask yourself the following
 questions:
   Am I using a wide range of sources?
   Am I using primary and secondary research?
   Is my research appropriate and relevant?
   Does the information answer the questions posed in the
   research plan?
   Have I sorted through the body of information and
   highlighted the relevant bits?
   Can I explain how the research helps me to satisfy the
   brief?
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Surveys
 Surveys are also known as questionnaires. When writing
 and conducting surveys:
   decide what information you need
   to find out – see your research plan
   start with some simple closed
   questions
   use multiple choice questions
   where possible
   make sure you ask the same
   questions to everyone so that your
   sample is valid
   finish with an open question
   remember that it is the analysis of
   the questions that really matters.
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Interviews
 Conducting interviews can be a useful way to find out
 research information. However, it is important to remember
 that what you do with the information (editing and analysis) is
 more important than collecting it.
 Interview TIPS:
   decide what information you need to find out
   write out your questions beforehand
   don’t try and write their answers – use a dictaphone to
   record and write later
   write up the interview in full while it is still fresh in your mind
   go through and highlight the important bits.
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Writing letters
 Writing letters can sometimes be useful providing you know
 the name, role and contact information of the person you
 need information from. Here are some guidelines about letter
 writing:
    explain who you are and what you need from them
    be VERY specific about the information you need
    enclose a stamped, addressed envelope for the return
    always date the letter
    if posted first class, wait for four days and then follow up
    with a phone call to the person you addressed it to
    always have a back-up plan for getting the information
    consider using e-mail (it’s quicker!) but apply the above
    principles.
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Secondary research
 Secondary research means finding out information that
 another person has already prepared – it already exists in
 one format or another.
 When conducting research, it is important not to simply cut
 out information, or copy whole sections of text and stick it
 into your folder. We call this ‘scissor research’ and it will
 be ignored. You must read, sort, highlight and edit your
 research so it is ready for analysis.
 Some people find it useful to keep an activity log or
 record of what they have researched. This is useful to
 keep accurate records of where and when you found
 specific information.
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Internet searches
The Internet is a huge source of information and images for
secondary research. However, like any other research skill, it
takes time, patience and practice to use it effectively.
   Use a recognized search engine
   (e.g. Google or ASK).
   Know what you want to find out.
   Use the advanced search option to
   narrow your results.
   Paste your results into a blank
   document.
   Always make a note of the
   website or information source.
   Set yourself a time limit for searches – if it’s not found within
   ten minutes, you’re unlikely to find it.
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Newspaper/magazine searches
  Using newspapers and magazines can sometimes be useful
  for research purposes. However, it is important to avoid
  cutting out large amounts of images or text and sticking them
  into your portfolio. It is the quality of what you find, not the
  quantity, that counts.
    Look in weekend papers – especially the
    supplements from the broadsheets.
    Use a combination of image types and
    text.
    Always quote the source of your
    research.
    Think, “how does this image/text help
    me to design or make my product?”
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Editing research
 Collecting research is only the start of the process. To really
 make the most of the information you gather, it is vital to
 organize and process it.
 Organizing…
   Sort through all of the information. Put it into categories
   according to your research plan.
   Have a miscellaneous pile for anything that does not fit
   neatly into a category.
 Processing…
   Do not include whole reports or articles.
   Highlight relevant sections (especially key words, phrases
   or measurements) of text and cut off any excess.
   Mount the information into your portfolio so it is easy to
   read and access later.
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Analysing research
 Research analysis shows the examiner that you have
 considered the impact of your research findings on the
 design and manufacture of your product. A good analysis of
 the research information needs to be completed before you
 can summarize it.
 Here are some analysis tips:
   annotate your edited research with comments
   highlight sections of research and sketch/annotate your
   thoughts
   write a bullet pointed list of how the research affects
   your design thinking
   attach some tracing paper over the relevant section and
   annotate over the top so the results are visible.
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Research summary
 The research summary is an important part of the research. It
 brings together all of the important information you have
 found into one place, in a format that is easy to read and
 apply to your design thinking. Here are some tips for writing a
 research summary:
   show where the evidence is in your portfolio
   make sure you have a good balance between primary
   and secondary research (not too much secondary!)
   make sure you know where you found the information
   make sure you understand why the information is
   important to you
   refer back to the research plan – have you completed the
   research you set out to do?
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Research summary – chart
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Specification
 A specification is a list of criteria that your design must meet.
 Specifications can be extremely detailed documents and it
 helps to consider some broad headings. They are best written
 as a bullet pointed list.
   Function       Detail about what the product must do
   Form           Aesthetic, colour, shape, texture and proportion details
   Safety         Any relevant safety issues including international
                  standards
   Ergonomics     How will the product and user interact?
   Cost           Can you predict how much it might cost to a) make b)
                  sell?
   Durability     How hardwearing will it need to be? Will it function in
                  any extreme environments?
   Maintenance    How long will it last? Are there any replaceable parts?
   Environmental How will your product deal with green issues?
   issues
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Developing Design Proposals
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Design ideas
 With your design brief and specification close by, you are
 now ready to develop some initial ideas to solve the
 problem. As a professional designer, you should aim to
 design at least three different ideas for consideration.
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Evaluating ideas
However you choose to present                  Against
                                                 the
your ideas, you will need to                 specification
                                 At all                        Using
make it obvious that you        stages                         scores
have evaluated them.
Here are some
                       Against                                             Against
thoughts on               the                                               other
how you can              brief                                              ideas
evaluate your initial                        Evaluate
ideas. Remember
that evaluation does Using                                              Considering
                       symbols                                           aesthetics
not always have to
be in written format;
sketches and drawings          Considering                   Considering
are just as effective.         dimensions                     materials
                                              Considering
                                             manufacturing
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Choosing an idea
 You will need to show which design is the most suitable for
 development. You can do this in several ways but below is
 one method for you to think about:
  Spec Point    IDEA   IDEA   IDEA   Comments
                  1      2      3
  Function       4      3      5
  Form           2      1      4
  Safety         2      3      2
  TOTAL          8      7      11
    How could you develop this idea to work in different
                         ways?
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           Product Synthesis
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Developing concepts
 How you develop your chosen idea is crucial if you are to
 make the most effective product. When developing ideas, we
 improve specific aspects of them. It is important to make
 sure that every aspect of your chosen idea is fully
 developed in detail according to your specification.
 The following is a list of things you should make sure you
 improve and thoroughly justify in the development:
   Materials                     Assembly
   Ergonomics                    Production techniques
   Aesthetics
   Proportions
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Developing concepts – discussions
 Your friends are a good source to bounce ideas off. When
 you are developing your ideas, you can ask them for their
 opinions and thoughts about how you might improve your
 chosen ideas. You can also ask potential users of the
 product about what they think can be developed.
 Use a table similar to this one:
  NAME         ASPECT TO DEVELOP   CHANGES/IMPROVEMENTS
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Developing ideas – 4 x 4 activity
 The 4 x 4 activity uses other people’s ideas to develop your
 own ideas. Your original idea is in the centre of an A3 sheet.
  Stage 1                                  Stage 2
  • Groups of 4 people.                    • Each person then
  • Person 1 improves an aspect of           sketches or
    the product                              describes another
                                             improvement
                                             in these spaces.
                                           Stage 3
                                           • Four minutes
  Stage 4                                    should be spent
  • Give the sheet back to                   on each
    the original person.                     development.
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Modelling – CAD
 Computer aided designing (CAD) is a good method to
 model and test your ideas. These chairs have been drawn
 using ProDesktop.
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Modelling – CAD
 By using the modelling information, you will be able to quickly
 produce photo-realistic rendered images.
                        MDF
                                                     Natural
     Injection                                        wood
     moulded
polypropylene
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Modelling – CAD
 Most CAD packages will be able to use the model information
 and automatically draw you an orthographic drawing in
 various formats. This will be needed for manufacturing.
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           Production Planning
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Flow charts
 Flow charts can be used to communicate the manufacturing
 process of our products. Arrows connect the shapes below to
 show the order of production stages.
START/STOP                       DECISION
PROCESS
  Can you draw a flow chart to show the manufacturing
                   process of a chair?
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Flow charts
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Production schedules
 A production schedule is essential to ensure a good quality
 product. Always take a copy of your schedule into the
 manufacturing environment so that you have a plan to follow.
 Production schedules will enable you to think through all of
 the stages of manufacturing before you actually begin. It is
 also a way of showing that you have considered quality
 assurance procedures.
 A production plan will contain the following information:
   what the main stages of production are
   the materials necessary for each stage
   the equipment/resources necessary for each task
   time scales for each task.
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Production schedules
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Tolerances and critical dimensions
Any project will have certain components or parts which have a
critical dimension. A critical dimension is any measurement
which has to be exactly right or an aspect of the product will
fail. A tolerance is the amount you are willing to deviate from
the critical dimension. Tolerances are usually described in
percentages, e.g. ± 10% of the critical dimension.
The following are some common critical dimensions:
  bearings
  friction fitting components
  machined parts
  casing.
                Critical dimensions can be included on the
                            production schedule.
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Cutting list
  A cutting list is an important part of production planning.
  It enables you to plan and prepare exactly what materials
  you will use and their dimensions.
  Part              Material   Quantity   Length   Width   Thickness     Diameter
  Main body         Acrylic       1       250mm    200mm     3mm                -
  Stands            Acrylic       2       100mm    20mm      6mm                -
  On the next slide you can fill in a cutting list for yourself.
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Cutting list
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Risk assessment
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           Manufacturing
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Recording changes
During manufacturing, you will   Date
need to show that you have                            Photo
recorded and justified any
changes to your proposed
solution. When justifying any    What you changed
changes, you need to make
sure you explain what you
changed, how you changed it
                                 How you changed it
and why you changed it. You
could do this in a
manufacturing diary like the
this one.                        Why you changed it
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Photographic log
In your portfolio, you will also have to show examiners that
you can use a variety of communication techniques. As well
as hand drawn sketches, CAD and desktop publishing, you
should also try and use a digital camera to capture images.
A digital camera could be helpful for the following:
  providing evidence of research activities
  photographing models
  capturing images of manufacturing
  progress
  showing the product being tested
  photographing users evaluating the
  product.
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           Testing & Evaluation
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Types of testing
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Evaluation of testing
 Your testing strategies will provide you with some information
 about how well your product performed under standard
 tests, user trials and visual inspection. You should try and
 compile some charts to show how well the product did under
 test conditions.
 Once you have the test information summarized, you are in a
 position to evaluate it. The evaluation is a reflection on how
 well the product performed.
 It is important that you establish why the product behaved
 and reacted the way it did in the tests, and that you are able
 to justify the results.
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User evaluation
 User views are essential if you are going to justify the
 effectiveness of your product to a mass market. You must ask
 several users to test your product and then evaluate its
 effectiveness. You could use a standard form as outlined
 below:
               Date
                                                      Photo
               Name                                     of
                                                     testing
               Description of testing
               Evaluation of how well it performed
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Evaluation against specification
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Modifications and changes
                  1                            2
               Testing:               Evaluations:
                 User
                                             User
               Physical
                                          Against spec
                Visual
                                3
                          Modifications:
                           Improvements
                             Changes
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Modifications and changes
 Your testing strategies gave you objective evidence about
 the performance of your product.
 Based on your testing, the evaluations should enable you to
 think about why the product performed as it did.
 What went well and what did not go as planned?
 The next step is to suggest changes and modifications to
 your finished product, based on the results of testing and
 evaluation, which would improve the chances of the product
 becoming a commercial success.
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Modifications and changes
 Think about the following:
   Are any changes necessary to make the product suitable
   for mass production?
   Could different (more appropriate?) materials be used?
   Can I use any standard components?
   Could I buy in more parts or components?
   Can I change the design to reduce the cost of
   manufacturing?
   Could the production method be different?
   Could I use jigs, moulds and formers to make identical
   products?
   Could I automate any stages of the manufacturing process
   by using CAM?
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