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Planning and Management by Objectives

Planning and Management by Objective (MBO) involves setting organizational goals and objectives, determining alternative courses of action, and selecting plans to achieve objectives. MBO focuses on setting objectives and results. It emphasizes participative management where subordinates set their own objectives which are agreed upon with superiors. Key steps in MBO include setting organizational and subordinate objectives, identifying key result areas, matching resources to objectives, and periodic performance reviews.

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shanal1988
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© Attribution Non-Commercial (BY-NC)
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Topics covered

  • Objectives,
  • Decision Making,
  • Performance Review,
  • Strategic Planning,
  • Harmonious Relationships,
  • Quantitative Objectives,
  • Non-controllable Premises,
  • Programs,
  • Communication,
  • Short-term Objectives
0% found this document useful (0 votes)
184 views33 pages

Planning and Management by Objectives

Planning and Management by Objective (MBO) involves setting organizational goals and objectives, determining alternative courses of action, and selecting plans to achieve objectives. MBO focuses on setting objectives and results. It emphasizes participative management where subordinates set their own objectives which are agreed upon with superiors. Key steps in MBO include setting organizational and subordinate objectives, identifying key result areas, matching resources to objectives, and periodic performance reviews.

Uploaded by

shanal1988
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Topics covered

  • Objectives,
  • Decision Making,
  • Performance Review,
  • Strategic Planning,
  • Harmonious Relationships,
  • Quantitative Objectives,
  • Non-controllable Premises,
  • Programs,
  • Communication,
  • Short-term Objectives

PLANNING

&
MANAGEMENT BY
OBJECTIVE
INTRODUCTION

 MEANING
 FEATURES
 IMPORTANCE
MEANING

 Planning is the process of thinking before doing


 Consists of deciding in advance-
 what is to be done?
 how is to be done?
 where is to be done?
 when it is to be done?
 It is called the art of the possible because planning requires both
creativity and analysis in defining business opportunities and constraints.
 It is the process of matching the resources with the opportunities

because deciding what is desired and determining the actions required


are both involved in planning.

 It is basically a problem of choosing among alternative courses of action

 The essentials of planning lie in the thinking of shaping the future of the
undertaking instead of expecting the organization to adopt to a future as
shaped by directional forces. example-McDonald’s

 Planning is a word for the processes which orient attention of the


management to the determination of desired results and the ways and
means to achieve them.
FEATURES
 Contributes to objectives-exercise of creative thinking in the solution
of various problems .if performance is not moving in the given
direction then necessary changes are required.
 Primacy of planning-planning is the basic function and the structure
of the other functions(staffing ,organizing, directing and controlling)
depends on it.
 Forward looking-looking ahead into future and making provisions to
tackle future events and situations.
 Pervasiveness-it is required at all levels of management (top ,middle
or lower) in all departments of organization(purchase
,production ,finance or research development), in all types of
organization(small ,large ,economic,social,religious,political)
top level management-strategic and long range planning
low level management-tactical and operational planning
Cont…..
Efficiency of operations-achievement of organizational objective to
be applied with minimum cost and wastage and if possible better
technology to be used .example -Hindustan liver had established a
near monopoly and established itself within a short period through
its low cost technology.
Involves choice-identification of issues and problems requiring
decisions
 collection of relevant information
 development of alternative course of action
 evaluation of alternative course of action
 selection of appropriate course of action
and called as intellectual process also there is no need for
planning if there is only one way of doing .example-if a company
has to import raw materials and there is only one agency like STC
to get it then company has no choice but to buy through STC.
Why do Managers plan?
 Off-setting uncertainty and change-planning reduces the risk of
uncertainty-
(a) anticipates uncertain future event-rain
(b) anticipates the risk of future event-risk of getting wet
(c) provisions to reduce the risk of uncertainty by providing
for an umbrella.
 focusing attention on objectives-by making the objectives clear and
specific and by formulating the policies and programmers for
achieving those objectives.
 Facilitates control-standards against which actual performance is
compared. there is no control without planning.
 Established coordinated-planning facilitates co-ordination of
departmental operations by establishing common goals . without
planning departments could work at cross-purposes and prevent
the organization from moving efficiently towards its objectives.
TYPES OF PLANS:-

There are 8 types of plans which can be classified as follows:-


[Link] OR MISSIONS-
 Identifies the basic function or task of an organization.
 Distinguish between purposes and missions.

[Link]-
 Ends towards which activity is aimed.
 Represents not only the end-point of planning but the end toward
which other functions of management are being aimed.
 [Link]-
 General programs of action and deployment of resources to attain
comprehensive objective.
 Purpose is to determine and communicate a picture of the kind of
enterprise that is envisaged.
[Link]-
 General statements or understandings that guide or channel
thinking in decision making.
 Defines an area within which a decision is to be made and ensure
that the decision will be consistent with and contribute to, an
objective.
 It is a means of encouraging discretion and initiative, but within
limits.
[Link]-
 Plans that establish a required method of handling future activities.
 Guides to action.
[Link]-
 Specific required actions or non- actions, allowing no discretion.
 Essence of a rule is that it reflects a managerial decision that a
certain action must or must not be taken.
 Guidelines for action.
[Link]-
 Refers to a set of clear instructions in a clear and logical sequence
to perform a particular task.
 Explain how to carry out a given course of action.
 Supported by budgets.
[Link]-
 Statement of expected results expressed in numbers.
 May be expressed either in financial terms or in terms of labor
hours, units of product, machine hours or any other numerically
measureable parameter.
 May be an expense budget, or capital expenditure budget or cash
budget.
STEPS IN PLANNING

Plans may be major or minor in nature. Minor plans are relatively


simpler & easily made. Making major plans requires a detailed
action plans.
BEING AWARE OF OPPORTUNITIES

ESTABLISHING OBJECTIVES

DEVELOPING PLANNING PREMISES

DETERMINING ALTERNATIVE COURSES

EVALUATING ALTERNATIVE COURSES

SELECTING A COURSE

FORMULATING SUPPORTING PLANS


1. BEING AWARE OF OPPORTUNITIES

 It is not strictly a part of planning process.


 It is important as it leads to formulation of further plans.
 Provides knowledge to the manager in light of strengths &
weaknesses of the organization.
 Provides an opportunity to set the objectives in real sense.
2. ESTABLISHING OBJECTIVES

• Setting of major objectives for whole enterprise & for individual work
unit.
• This is done for both short term & long term.
• These objectives specify the results expected & indicate the end
points.
3. DEVELOPING PLANNING PREMISES

 Developing certain assumptions about future on basis of which


further plans are formulated.
 Supply pertinent facts & information relating to future.
 Planning premises can be classified as:
 Internal & external premises
 Tangible & intangible premises
 Controllable & non-controllable premises
4. DETERMINING ALTERNATIVE
COURSES
 Based on objectives & planning premises various alternatives can
be identified.
 It means particular objective can be achieved through various
actions.
 The more common problem is not finding alternatives but reducing
the number of alternatives so that most promising may be analyzed.
5. EVALUATING ALTERNATIVE
COURSES
 Evaluating how each alternative contributes to organizational
objectives in light of its resources & constraints

 Evaluation can be difficult as there are many alternatives having


positives & negatives
6. SELECTING A COURSE

 It is often said that planning ends with decision making


 When the most fit one is selected it is the point at which plan is
adopted
 This is the real point of decision making as the manager leads to
the selection of best course through analysis & evaluation
7. FORMULATING SUPPORTING PLANS

 Planning process is not complete without formulating derivative


plans
 These are required to support the basic plan
 These does not reflect the main focus of the business but the way
they support the main business is strategic & critical
MANAGEMENT BY OBJECTIVE(MBO):-

 MBO was given by Peter Drucker in 1954.


 Also known as Management by result (MBR).
 It focuses sharply on the objective & result.
 It emphasizes participative management.
 So it is a “comprehensive managerial system that integrates many
key managerial activities for effective & efficient achievement of
organization objectives”.
FEATURES OF MBO:-

 It is an approach and philosophy to management and not merely a


technique.
 It is a kind of integrative device.
 It tries to match objective and resources.
 It is characterized by participation of each organization unit.
 Periodic review of performance.
 Provide guidelines for appropriate system and procedures.
OUTLINE OF PROCESS IN MBO
Organizational purposes & objectives. Planning premises

Key result area

Superior’s objectives

Superior’s Subordinate’s statement of


recommendation for his objectives.
subordinate’s objectives.

Matching resources Subordinate’s agreed


objectives

Subordinate’s performance

Performance review and appraisal


PROCESSES OF MBO:-

[Link] of organizational purpose and objectives:-


 Definition of objectives
 Determination of long-range strategic objective
 Determination of managerial role
2. Key result area:-
 Profitability
 Market standing
 Innovation
 Productivity
 Worker performance etc.
[Link] Subordinate Objectives:-
 Superior and subordinate relationship
 Superior’s proposed recommendation
 Subordinate’s own objective
 Mutual negotiation
4. Matching resources with objectives:-
 Allocation & movement of resources with consultation with
subordinate.
[Link]:-
 To measure whether the subordinate is achieving his objective or
not.
 To find out the deficiency in the working.

6. Recycling:-
 Appraisal is used as an input for recycling objectives.
 Setting of objectives at various levels.
 Action planning in the context of those objectives.
 Performance review.
Setting Objectives

 For Management by Objectives (MBO) to be effective, individual


managers must understand the specific objectives of their job and
how those objectives fit in with the overall company objectives set
by the board of directors.

 The objectives should be achievable and challenging. Never set


your staff unachievable targets – it will be demoralizing for them.
 "The one thing an MBO system should provide is focus", says Andy
Grove who ardently practiced MBO at Intel. So, have your
objectives precise and keep their number small. 
 Quantitative and Qualitative Objectives.
Benefits Of MBO

 Motivation – Involving employees in the whole process of goal


setting and increasing employee empowerment increases
employee job satisfaction and commitment.

 Better communication and Coordination – Frequent reviews and


interactions between superiors and subordinates helps to maintain
harmonious relationships within the enterprise and also solve many
problems faced during the period.
 Clarity of goals
 Subordinates have a higher commitment to objectives that they set
themselves than those imposed on them by their managers.

 Managers can ensure that objectives of the subordinates are linked


to the organisation 's objectives.
Limitations of MBO

 1. It over-emphasizes the setting of goals over the working of a plan


as a driver of outcomes.
 2. It underemphasizes the importance of the environment or context
in which the goals are set.
 3. Verifiable goals are difficult to set.
 4. In most MBO programs, managers set goals for the short term
seldom for more than year and often for a quarter less.
 5. Managers often hesitate to change objectives. Henceforth there
is a danger of inflexibility.
MBO In Indian Context

 During 1970’s MBO was introduced and implemented in around 50


industrial organisations of varying nature, size and activity.
 Like BHEL, HCL, Tamil Nadu Dairy Development Corporation etc.
 Private Sectors like Shaw Wallace, Glaxo, Blue Star etc.
 State government departments such as the Commissionrate of
Industries in Gujarat, Directorate of Industries and Commerce in
Tamil Nadu etc.
REFERENCES:-

 Principles Of Management
by:
[Link]
 Principles Of Management
by:
Harold Koontz
Heinz Wiehrich
A Ramachandra Aryasri
 [Link]
 [Link]
K Y O U
TH AN

SHANAL
KUNAL
VIJETA
YUKTI
SWATI

Common questions

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The planning process consists of several steps: being aware of opportunities, establishing objectives, developing planning premises, determining alternative courses, evaluating alternatives, selecting a course, and formulating supporting plans . Being aware of opportunities helps in understanding the organization's strengths and weaknesses, leading to realistic objective setting . Establishing objectives provides clear end points for planning. Developing planning premises involves creating assumptions about the future that inform other planning steps . Determining alternatives explores various ways to achieve objectives, and evaluating them assesses their feasibility considering resources and constraints . Selecting a course involves decision-making to choose the best path. Supporting plans ensure that the main plans are effectively executed through aligned sub-plans .

The primacy of planning significantly influences other management functions such as organizing, directing, and controlling by providing a foundational structure upon which these functions operate . Planning sets the objectives and standard procedures which guide organizing activities by defining tasks, roles, and resource allocation aligned with strategic goals. It ensures that directing is focused and coherent by aligning leadership actions with planned objectives, thus improving motivational initiatives and goal alignment . In terms of controlling, planning establishes the benchmarks against which performance and operational outcomes are measured and evaluated, thereby facilitating effective monitoring and corrective actions to ensure objectives are met . Without well-considered planning, these functions would lack direction and coherence, reducing organizational efficiency.

Planning acts as a coordinating mechanism by establishing common goals across departments, preventing them from working at cross-purposes, thereby ensuring efficient movement towards organizational objectives . Effective planning helps in avoiding risks associated with uncertainty by anticipating future events and conditions, such as market changes or environmental challenges. By focusing on set objectives and integrating departmental actions toward a common purpose, planning reduces potential conflicts and misalignments . It further mitigates risks by setting performance standards for control and adjustments, facilitating timely corrective measures to maintain alignment with objectives .

Planning in management is a critical function because it involves deciding in advance what is to be done, how, where, and when. It is considered the 'art of the possible' as it combines creativity and analysis to define business opportunities and constraints . Planning contributes to objectives by exercising creative thinking to solve problems, ensuring efficiency through minimizing costs and wastage, and fostering coordination across departments to prevent conflicting actions . Moreover, it reduces uncertainty by anticipating future events and risks, thereby focusing attention on clear objectives and facilitating control through standards against which actual performance can be evaluated .

Management by Objectives (MBO) differs from traditional management approaches primarily through its emphasis on participative goal setting and employee involvement . Unlike traditional methods where goals are often imposed by higher management layers, MBO involves both superiors and subordinates in the goal-setting process, thereby fostering higher commitment and satisfaction among employees as they have a stake in the established objectives . MBO uses structured performance reviews and mutual negotiations to ensure that the set objectives are realistic, achievable, and aligned with broader organizational goals, promoting better communication and coordination within the enterprise . This collaborative approach contrasts with the top-down focus of traditional systems that often lack this level of engagement and alignment.

The Management by Objectives (MBO) approach, introduced by Peter Drucker, aligns individual goals with organizational objectives by integrating key managerial activities towards a focused objective and result-driven process . It emphasizes participative management by involving employees in goal setting, thereby increasing their job satisfaction and commitment . MBO ensures that objectives of individuals are linked to the company's overall goals, fostering better communication and coordination. Additionally, it allows for regular performance reviews which improve relationships and problem-solving within the enterprise .

Internal and external planning premises provide foundational assumptions about future conditions that guide the development of plans. Internal premises include considerations such as organizational resources and capabilities, while external premises involve market trends, economic conditions, and competitive dynamics . The classification into internal and external, as well as tangible and intangible, or controllable and non-controllable, is significant because it helps planners assess the impact and manage the variables that influence planning decisions. By distinguishing these premises, organizations can better allocate resources, anticipate barriers, and tailor strategies to both leverage strengths and mitigate risks associated with external factors . This classification aids in creating realistic, adaptable, and comprehensive plans.

The cyclical nature of Management by Objectives (MBO) involves setting objectives, performance review, appraisal, and recycling objectives based on feedback for continuous improvement . After objectives are set at various organizational levels, performance is regularly reviewed to assess progress towards these goals. This performance appraisal identifies gaps or areas for enhancement, which then inform the 'recycling' phase where objectives are refined and reset, taking into account any changes in the organizational context or performance insights gained . This cycle ensures that the organization is continually aligning its objectives with its strategic aims and adapting to environmental changes, promoting sustained organizational growth and efficiency. Recycling objectives based on feedback helps maintain the relevance and achievability of goals, ensuring adaptive management practices.

Implementation of the MBO approach can face several challenges. It often emphasizes setting goals over working on the execution plan, which can overlook critical environmental or contextual factors where goals are set . Verifiable goals can be difficult to establish, and setting them primarily for short terms can lead to a lack of strategic long-term planning. Additionally, there can be resistance to changing objectives making the system less flexible and adaptive to unforeseen circumstances . These challenges can limit MBO's effectiveness by creating rigid structures that do not respond well to dynamic environments, compromising its potential benefits in certain contexts.

Different types of plans serve various functions in an organization. Purposes or missions identify the basic function of the organization. Objectives represent the endpoint towards which actions are aimed, serving as a guide for developing strategies, which are general programs of action to achieve objectives . Policies guide decision-making within defined limits, while procedures specify the required methods to handle future activities, acting as guides to action . Rules enforce specific required actions without discretion. Programs include a set sequence of instructions for task performance, often supported by budgets that express expected results numerically . Each type of plan ensures different aspects of organizational functions are structured and aligned, contributing to overall effectiveness and efficiency.

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