ENHANCING OUR
SAFETY CULTURE
Safety Training Module
What is a Safety Culture
• 2
A safety culture is a behavioral climate
within a company that promotes, rewards,
and controls safety in such a manner as to
make safety a way of business.
Achieving a Safety Culture is Important
• 3
A Highly Visible Safety Culture will help -
Improve Quality SAFETY
STATISTICS
Improve Absenteeism
Maintain a Healthier Work Force
Reduce Injury and Illness Rates
Employee Morale
Reduce Workers’ Compensation Costs
Elevate SAFETY to a Higher Level of
Awareness.
Program Implementation
• 4
Achieving a Safety Culture Requires:
Dedication
Personal Interest
Employee Support
Management Commitment
What is Recognition
• 5
Generally Intangible to Others
Recognition is motivational in nature
Recognition can change behavior
Recognition can be combined with tangible
incentives
Some examples of Recognition include:
- Public praise
- Certificates of accomplishment
- Personal recognition from management
Behavior Principles
• 6
What is behavior?
Behavior is what a person does or says.
What causes a person to take this particular
behavior or course of action depends on
other influencing factors. Attitude and
situational conditions cause the particular
behavior.
Behavior Principals (Continued)
• 7
What influences behavior?
Motivation
Intelligence
Emotions
Experience
Attitude
Situational Conditions
Desire
Need
Abilities
Skills
Ambition
Behavior Reinforcement
• 8
What is behavior reinforcement?
If you promote a behavior and make
someone feel good about performing that
behavior or give them a reason to perform
that behavior, its occurrence in the future
will likely increase.
Behavior Reinforcement
(Continued)
• 9
Reinforcement:
Acceptable behavior must be
consistently reinforced.
Never miss an opportunity to give a pat
on the back for acceptable behavior.
People usually respond to positive
reinforcement.
Behavior Reinforcement
(Continued)
• 10
Reinforcement:
Unacceptable behavior must never be
reinforced.
Always promote the acceptable behavior
required for a given situation.
Behavior Reinforcement
(Continued)
• 11
Reinforcement Considerations:
Reinforce frequently and in public
Reinforce ONLY acceptable behavior
Reinforce immediately, never wait
Reinforce during the safe behavior if possible
Be specific about the reinforced behavior
Give non-verbal positive cues (thumbs-up,
nods, etc.)
Be totally positive
Be sincere
Accentuate the positive
Attitude
• 12
Motivation Changes Attitude
and
Attitude drives behavior
When a person’s attitude changes, his or her
behavior will typically follow. Assuming he or
she has adequate knowledge of the safe
working conditions in the work environment.
When you eliminate every other reason for
unacceptable behavior, what’s left is
attitude.
Attitude is Important
• 13
Safety and Peer Support
Once safe attitudes are a normal element in
the work environment …
Behavior will be influenced.
Peers and coworkers will expect each other
to practice safety as a part of work as well
as a condition of employment
Attitude is Important (Continued)
• 14
Sustaining Safe Behavior
Everyone is responsible for sustaining a
safety culture ... attitude is the key!
The Human Factor
• 15
Display sincerity for the individual’s
concerns (remember ... home life can
overflowSocial
intoReadjustment
work) Rating Scale
Event Rating
Death of spouse 100
Divorce 73
Jail term 63
Death of close family member 63
Personal injury or illness 53
Loss of job 47
Gain of new family member 39
Change in responsibilities at 29
work
Son or daughter leaving home 29
Change in residence 20
Vacation 23
Christmas 12
The Human Factor
• 16
Build relationships (learn what motivates
your teammates)
Provide positive guidance (learn
strengths and reward them)
The Human Factor (Continued)
• 17
Personal dignity is critical to good behavior
People must be treated with
respect
Always treat people with respect
Always treat people equally
Never ridicule good behavior
Control a heated situation with respect
If safety is critical to the issue ... stand
your ground
Accident Causation
• 18
What causes 90% of all
accidents?
“UNSAFE ACTS”
Accident Causation
• 19
Use of a broken ladder results in an accid
Contribution Factors
Was he or she properly trained?
Did the employee know not to use it?
Was he or she reminded not to use it?
Why did the supervisor allow its use?
Did the supervisor examine the job first?
Why was the defective ladder not found?
Are procedures in place for defective
equipment?
Accident Causation
• 20
Behaviors
Unmotivated (improper attitude)
Unaware (lack of proper training)
Unable (lack of accommodation)
Accident Causation (continued)
• 21
Unsafe Behavior
Horseplay
Defeating safety devices
Operating without authority
Working on moving equipment
Working in an unsafe position or posture
Operating Equipment at an unsafe
speed
Failure to use personal protective
equipment
Accident Causation (continued)
• 22
Unsafe Conditions
Improper PPE
Improper tools
Improper guarding
Poor housekeeping
Improper ventilation
Defective equipment
Improper illumination
Unsafe dress or apparel
Accident Causation (continued)
• 23
Unsafe Personal Factors
Fatigue
Defective hearing
Defective eyesight
Muscular weakness
Lack of required skill
Intoxication (alcohol, drugs)
Accident Causation (continued)
• 24
Results of unsafe behavior
Slips, trips, falls
Struck by
Struck against
Caught in, on, or between
Overexertion
Contact with - heat or cold
Contact with - electric current
Inhalation, absorption, ingestion,
poisoning.
Conclusion
• 25
Safety behavior contributes to:
Employee’s promotion of Safety
A safe work environment
A measurable reduction in accidents