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Sometimes Blowing Your Top Is A Good Thing

The document appears to be discussing anger in the workplace based on various statistics presented. Some key points include that 45% of Britons working in offices have experienced anger at work, 64% of absences are caused by stress, and 27% of nurses have been attacked at work. It then discusses causes of anger at work like communications annoyances, work practices that annoy employees, and stress or issues employees bring from home. The document proposes some potential policies around anger management to increase workplace safety, prevent bullying, and help address conflicts.

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SuriakumaranGanasan
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551 views8 pages

Sometimes Blowing Your Top Is A Good Thing

The document appears to be discussing anger in the workplace based on various statistics presented. Some key points include that 45% of Britons working in offices have experienced anger at work, 64% of absences are caused by stress, and 27% of nurses have been attacked at work. It then discusses causes of anger at work like communications annoyances, work practices that annoy employees, and stress or issues employees bring from home. The document proposes some potential policies around anger management to increase workplace safety, prevent bullying, and help address conflicts.

Uploaded by

SuriakumaranGanasan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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I

G
IN TH
W
D
O O
L
B GOI N T
ES S AR P O
M P I NTE
I
ET TOC O U
M
D
R
O
N
S OUT A
Y OIN

G
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Group: PRIVATE HOUSE

MOHD ANIQ ISMAIL: MBS141064


AZANEE MOKHTAR: MBS141055
SURIAKUMARAN GANASAN: MBS141053
NURUL SHAHADA ZAMANI: MBS141052
AINAH ABU BAKAR: MBS141063

According to Sunday Times in 2006:


of us regularly
lose our temper
at work

45%

of Britons working in
an office have had
office rage

64%

of all absences
from work are
caused by stress

60%

of men are
unhappy at
work

38%
27%

of nurses have
been attacked
at work

staff regularly
lose their
temper at work

45%

N
IO
AT
TU
SI

STATIST

IN

WHAT IS

Blow your top is a colorful idiomatic expression that is


used to indicate that an individual is extremely upset and is
about to or has already lost his or her temper. The

Anger is not
a problem.!
It is one of our
most powerful
and vital tools.

an relief stress

AT TS
TH OR
PP
SU

S
T
IN
PO

It is necessary to our
survival
as individuals and
communities.
Could provide
insight into
ourselves.
Anger lead to
violence
SOMETIMES BLOWING
YOUR TOP IS A GOOD

16% fatal workplace


injuries resulted
from workplace
violence.
Anger is linked to
many
counterproductive
behaviors.

Cause other
employee to feel
unsafe.

TH
AT
SM
DI
S
IS

R
E
T S
N
U NT
O
C POI

Can cause
work place
conflict.

SOMETIMES BLOWING
YOUR TOP IS A GOOD

Communications annoyances:
Speaking overly loud during phone calls
Listening to speakerphone at full volume
Having personal arguments in full hearing of the whole
floor
Work practices annoyances:
Deleting the print jobs of others
Constantly complaining about work
Stress:
Do not leave their personal issues athome
Overworking employees
Dissatisfies employee:
Employee who feels he was cheated
Employee who was fired, laid off or wronged by a coworker

CAUSE OF ANGER AT THE


WORKPLACE

Increase workplace safety


Include anger management in employee safety training. This will help
employee recognizing his own symptoms of anger and reacting to
symptoms displayed by others.
Prevent Workplace Bullying
Intimidate behaviour may be the result of employee anger or can cause employees
to become angry when they believe they are victims of workplace bullying. HR
policies on anger management may address bullying and implement zero-tolerance
for this type of behaviour.

Tackles workplace conflict


The policy will provide steps for employees to report incidents in the workplace to
management or HR. A counsellor, psychologist or therapist in a company could be
helpful for employees to learn better ways of expressing difficult and uncomfortable
emotions and feelings.

POLICY

This presentation is based on:

http://www.spring.org.uk/2012/03/the-upside-of-anger-6psychological-benefits-of-getting-mad.php

http://www.anger.org/wp-content/uploads/2012/11/AA-AngerIn-The-Workplace-Whitepaper.pdf/anger/anger-statistics/

http://smallbusiness.chron.com/there-hr-policy-angermanagement-60668.html

http://www.mindyouranger.com/anger/anger-statistics/

REFERENC

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