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Training & Development Practices at Mobilink Pakistan: Prepared by

Mobilink Pakistan is a subsidiary of Orascom Telecom that has been operating since 1994 and currently has over 30% of the Pakistan mobile market share. The company's HR department aims to inspire, motivate, and develop employees while attracting top talent. As part of training and development, Mobilink provides both on-the-job and off-site training programs that are assessed and evaluated to improve employee productivity and profitability. Training topics include soft skills, technical skills, management skills, and are delivered by internal teams, consultants, training institutions and other sources to develop employees and align with business strategies and key performance indicators.

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Fahad Farid
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145 views19 pages

Training & Development Practices at Mobilink Pakistan: Prepared by

Mobilink Pakistan is a subsidiary of Orascom Telecom that has been operating since 1994 and currently has over 30% of the Pakistan mobile market share. The company's HR department aims to inspire, motivate, and develop employees while attracting top talent. As part of training and development, Mobilink provides both on-the-job and off-site training programs that are assessed and evaluated to improve employee productivity and profitability. Training topics include soft skills, technical skills, management skills, and are delivered by internal teams, consultants, training institutions and other sources to develop employees and align with business strategies and key performance indicators.

Uploaded by

Fahad Farid
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Training & Development Practices at

Mobilink Pakistan
Prepared By:
Muhammad Talha


Road Map
Brief Introduction Of Organization

Introduction of HR Department

Key Functions Of HR Department

Orientation & Socialization

Training & Development Function

Linking KPIs with T & D

Q & A Session



About Company
Subsidiary of Orascom Telecom Company

Started Operations in 1994

Market Leader Having more than 30% market Share


Major Departments
Finance Department
Customer Services Department
Commercial Department
Technical Department
Internal Audit Department
Information Technology Department
Human Resources
Administration and Legal Affairs
Government Relation Department
Operations
HR Mission Statement

To lead the organization in enhancing its human capital and
creating a winning environment where everyone enjoys contributing
to the best of ones ability.

Mobilink Will Achieve This By

1. Inspiring and motivating its people.

2. Developing its people to strive for higher standards.

3. Driving an open minded and enterprising corporate culture where
people through leadership at all levels dare to dream, dare to try,
dare to fail and dare to succeed.

4. Attracting and recruiting the best talent

HRM
Planning
R & S
Selection
Career
Development
Key Functions
of
HRM
Orientation
Reward Management
Performance
Management
Training/
Development
Two Types of Orientation
Work Unit Orientation
Familiarize employees with unit
Introduction To Co-Workers
Organization Orientation
History of Organization
Policies and Procedures
Tour Of organizational Facilities
Orientation & Socialization
Objectives
Orientation CD
Department Orientation
Formal Orientation Program
Nature of Business
History-philosophy and Structure of Company
Organizational Structure and Chain of Command
Company Benefit Plans
Layout and Facilities offered by the Company
Orientation (Contd.)
Training Need Assessment (Alignment with Business Strategy)

Identify Problems (Behavior, Work Environment, Supervision)

Develop a Training Program (As per Gap or Problem Identified)

Implement Training Program (Focus on Learning)

Evaluation Of Results (Employee Productivity Profitability)

Training & Development Process

Make sure the availability of skilled and willing workforce

Individual: Help employees in achieving their personal goals

Organizational: Assisting the Organization by bringing individual effectiveness

Functional: Maintain departments contribution at a level suitable to Org. needs

Societal Objectives: Ensure that an organization is ethically and socially responsible to
the needs and challenges of the society




Training & Development Objectives
On J ob Training

Training Outside the Work Settings

Overseas Training Program

Online Training Programs

Special Training Sessions

Refresher Courses



Training Methods
Soft Skill Training

Manage Important Areas In Personal Life

Personal Finance and Personal Behavior






Training Types
Soft Skill Training

Conflict Management training

People Management training

Communication Skills

Anger Management

Time Management training

Teamwork Training






Training Types
Soft Skill Training
Manage Important Areas In Personal Life
Personal Finance and Personal Behavior
Technical Training
Customer Service Training
Supervisors Training
Sales Related Training
Marketing and Technology Training
Problem Based Training






Training Types
Training Agencies

Higher Education Institutions

Consultants

Certification Bodies

Consultancies

Trainers & Internal HR Team

Line Managers & Supervisors



Sources for Training & Development
Key Performance Indicators (KPIs)

Leadership

Communication Skills

Team Work and Co-operation

Problem Solving and Decision Making

Initiative and Drive

Flexibility and Customer Focus

Linking T & D with Performance Management
Question & Answer Session

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