Initiating a Conversation with a Stranger
1. Hi, I’m new here. Mind if I sit with you?
2. Hey, I noticed we’re both in the same group. I’m ………. What’s your name?
3. Hi, I don’t think we’ve met before. Are you from this department?
I. Joining in Between a Conversation
1. Excuse me, I overheard you discussing about………... May I join in?
2. Sorry to jump in, but I found your topic really interesting.
3. I didn’t mean to interrupt, but I’d love to be part of this discussion.
4. Mind if I add something to what you’re saying?
III. Complimenting
1. You did a great job today. I really liked ………………………………..
2. That colour really suits you. You look confident and professional.
3. You handled that situation so calmly. I admire that.
4. Your handwriting is so neat! I wish mine looked like that.
IV. Expressing Gratitude
1. Thank you so much for helping me out. I truly appreciate it.
2. I’m really grateful for your support. It made a big difference.
3. Thanks a lot. I couldn’t have done it without you.
4. I appreciate your kindness. It means a lot.
V. Accepting Mistake and Apologising
1. I’m sorry, that was my fault. I’ll make sure it doesn’t happen again.
2. Please accept my apology. I didn’t mean to upset you.
3. I made a mistake and I own it. I’ll correct it immediately.
4. I apologize for being late. It won’t happen again.
VI. Tactful Criticism
1. Your idea is great, but we might need to work a bit more on the details.
2. I like your enthusiasm, though I think we could try a slightly different approach.
3. This looks good overall. Just one suggestion…………………………………..
4. You’ve done well. A little polishing on the …………….. could make it perfect.
VII. Requesting for a Favour
1. Would you mind sharing your notes with me after class?
2. Can I borrow your …………………… for a few minutes?
3. Could you help me understand this ……………….. if you’re free later?
4. If it’s not too much trouble, could you guide me with………………………….
VIII. Interrupting Politely
1. Pardon me for interrupting, but I have a quick question.
2. Sorry to cut in, but I’d like to add something to that.
3. Excuse me, may I say something here?
4. Apologies for jumping in – I just thought of a point related to that.
IX. Gossiping (Ethical response to it)
1. Let’s not jump to conclusions without knowing the full story.
2. I think we should avoid making assumptions about others.
3. It’s better to focus on facts than rumours.
4. Let’s talk about something positive instead.
X. Blunt Commenting / Sarcastic (Handled with etiquette)
1. I understand your point, but let’s try to express it more constructively.
2. That might have come off as a little strong. Let’s rephrase it.
3. I know you didn’t mean it that way, but it sounded a bit harsh.
4. It’s always better to share feedback in a more polite manner.
XI. An Uninvited Guest Has Arrived
1. Hey, what a surprise! Come in and make yourself comfortable.
2. It’s lovely to see you. I wasn’t expecting anyone, but you’re always welcome.
3. Please come in. Let me quickly arrange some tea for you.
4. Glad to see you. It’s unexpected, but you’re always a pleasure to host.
XII. Introducing Your Boss to Another Training Head
1. Sir, I’d like to introduce you to …………………, Head of Training from ……....
2. Ms. Kapoor, this is my reporting manager, Mr. Sharma. He leads our department.
3. Allow me to introduce our guest speaker to our Director of Training.
4. It’s an honour to introduce you both. I believe you’ve heard of each other’s work.
