VIMAL RAMAKRISHNAN
Bengaluru, India | +91 9633996696 | Vimalrkrisheu@gmail.com | LinkedIn: Vimal Ramakrishnan
Professional Summary
AI product leader with 10+ years across FinTech, EdTech, Retail, and Automotive. Ships GenAI features
end to end from discovery and data strategy to API integration, evaluation, and rollout. Delivered GPT
powered analytics and advice lifting engagement by 31% and conversions by 18% while reducing CAC by
22%. Built a GPT 4 and Pinecone matching engine, cutting manual effort by 80% and raising placements
by 35%. Strong in product analytics, A/B testing, GDPR and EU AI Act alignment, and stakeholder
leadership.
Skills
Hard Skills: Product discovery and roadmap, AI          Tools and Tech: OpenAI API (GPT 4 or 4o), Llama
and ML product lifecycle, Prompt and evaluation         3, LangChain, Pinecone, Python, SQL, TensorFlow
design, RAG architectures, Experiment design and        basics, Mixpanel, Tableau, Power BI, Jira,
A/B testing, Product analytics and funnels, Data        Productboard, Figma
governance and privacy (GDPR, EU AI Act), API
design and integration, Go to market enablement
Domains: B2B SaaS FinTech, EdTech matching,
Retail loyalty and lifecycle, Travel marketplaces
Professional Experience
AI Product Consultant                                                                      07/2023 to Current
Freelance Consultant – Madrid, Spain
   • Owned strategy and roadmap for an AI analytics and advice platform; shipped GPT powered insights
     that raised client engagement by 31% and streamlined operations.
   • Launched AI marketing and service automations; increased conversions by 18% and reduced CAC by
     22%.
   • Defined success metrics and evaluation harness for prompts and RAG; reduced answer error rate by
     25% and cut response latency by 300 ms.
   • Partnered with Legal and Security to align features with GDPR and internal AI governance; delivered
     DPIA and model risk checklists.
   • Built Mixpanel funnels and lifecycle cohorts; identified activation levers improving week 1 activation by
     10%.
Senior Associate Director                                                             01/2022 to 06/2023
IE University - Talent and Careers – Madrid, Spain
   • Delivered GPT 4 and Pinecone matching engine; reduced manual processing by 80% and increased
     placements by 35%.
   • Scaled campus recruiting programs with tech employers; improved employer satisfaction and student
     outcomes.
   • Set up analytics funnels and dashboards; improved job to application conversion by 12%.
   • Wrote product specs and ran UAT; reduced post launch issues by 30% and improved release quality.
   • Established prompt governance and data usage guidelines to maintain privacy and fairness.
Head of Data                                                                           07/2021 to 11/2021
Payflow (B2B SaaS, Finance, ~40M Funding) – Madrid, Spain
  • Modernized engagement analytics; informed product design changes that improved CSAT by 30%.
  • Established governance and data quality processes; enabled consistent, reliable insights across
    teams.
  • Built KPI trees and cohort views; exposed retention levers that increased weekly active usage by 8%.
  • Partnered with Customer Success to design in app nudges; reduced support ticket volume by 15%.
  • Enabled self-serve BI and documentation; reduced ad hoc data requests by 20%.
Project Manager                                                                         01/2019 to 07/2019
Travel Triangle (B2C Travel) – Gurgaon, India
  • Deployed A/B testing framework; prioritized winning experiments to increase conversion and
    accelerate learning velocity.
  • Automated reporting pipelines; improved stakeholder decision speed and accuracy.
  • Built lead scoring prototype; improved SDR prioritization with 7% lift in MQL to SQL conversion.
  • Trained analysts on experimentation and SQL best practices; reduced analysis turnaround by 30%.
  • Partnered with Product to standardize event tracking; increased data completeness by 20%.
Apprentice Leader                                                                   03/2015 to 10/2018
Mu Sigma (Analytics Consulting) – Bengaluru, India
  • Built real time KPI dashboards on Nike digital members; enabled campaign optimization and lifecycle
    management.
  • Designed personalized campaign frameworks; delivered 22M USD media savings.
  • Led ML models for claims optimization at Suncorp; achieved 15M USD cost savings.
  • Managed agile delivery across three workstreams; achieved on time delivery across 95% of sprints.
  • Mentored more than 10 analysts; instituted code reviews and QA checks reducing defects by 20%.
Education
Master of Business Administration                                                                  12/2020
IE Business School - Madrid, Spain
Master of Science: Business Analytics and Big Data                                                 03/2021
IE School of Human Sciences and Technology - Madrid, Spain
Bachelor of Technology                                                                             08/2014
SCTCE - Trivandrum, India
Certifications
                            • Google Cloud Generative AI Skill Badge
                            • AWS Certified AI Practitioner
                            • IBM Generative AI Engineering Professional Certificate
Languages
English                                                                        Spanish
Bilingual or Proficient (C2)                                                   Intermediate (B1)
German
Beginner (A1)
#HRJ#21 2b3b20-5 019-4d2c-8296-35 4c013d63ac#