TRANSCRIPT

PART 1
1. 4.
A. The women are talking to each other. A. A man is adjusting his hat.
B. A woman is holding a magazine in her B. Some people are holding cups.
lap. C. A woman is arranging flower pots.
C. A woman is putting away some books. D. They're shopping for groceries.
D. A woman is getting up from a chair.

2. 5.
A. A fence runs along the edge of the road. A. Smoke is rising into the air.
B. A gardener is trimming bushes in the B. Industrial equipment is being assembled.
park. C. Construction materials are stored outside
C. Some people are jogging in the park. a building.
D. People are lying down on the lawn. D. Some merchandise is being shipped.

3.
A. They’re organizing some papers. 6.
B. They’re rearranging some chairs. A. They’re concentrating on work together.
C. They’re working at computers. B. They’re helping each other move a desk.
D. They’re turning on lights. C. They’re handling documents.
D. They’re arranging some books on the
shelves.

PART 2

7. Who is our most important foreign customer?

(A) They are our regular customers.
(B) I think it’s Grace Corporation.
(C) At the customs inspection.

8. Which curtain do you think will go very well along with the office?
(A) It is very spacious.
(B) Yes, it’s very stylish.
(C) Either would be fine with me.

9. When is the repairperson coming to install the new air conditioner?

(A) Before lunch.
(B) It’s very energy-efficient.
(C) I bought it in monthly installments.

10. How would you like your coffee?

 (A) Ten double-sided copies, please.
(B) At the cafeteria.
(C) With sugar and cream.

11. Don’t you think we should ask the hiring committee to start looking for another
treasurer?
(A) The company is financially sound.
(B) I guess you’re right.
(C) Yes, they are newly hired.

12. Where should we take our foreign clients for dinner?

(A) I guarantee you it’s really delicious.
(B) Why don’t you ask Mr. Graystone for a recommendation?
(C) We provide lunch and dinner at a reasonable price.

13. Why don’t you join us for lunch tomorrow?

(A) A traditional ham-and-egg sandwich.
(B) I’ve already had lunch.
(C) Sorry, I’ll be flying to Boston tonight.

14. You and Mr. Galant worked for the same company before, didn’t you?
(A) They are not working well.
(B) Yes, but we didn’t know each other at that time.
(C) No, I think it is less efficient.

15. What’s the policy on canceling a flight reservation?

(A) I’m leaving soon.
(B) You should pay a penalty.
(C) We offer competitive travel packages.

16. We accept checks and credit cards as payment methods.

(A) Can I cash this check?
(B) Yes, we accept all major credit cards.
(C) I want to pay half in cash and half by credit card.

17. Who will succeed Mr. Wilkinson as marketing director of the company?
(A) It is one of our main markets.
(B) The new business was very successful.
(C) I have no idea.

18. What’s the round trip airfare to Calgary?

(A) At the airport.
(B) Approximately 350 Canadian dollars.
(C) It’ll take about three hours.

19. Are you going to take your time off in July or August?
 (A) I’ll go to London next month.
(B) Yes, I’m on vacation now.
(C) Actually, whichever would be fine.

20. Can you give me a lift to work tomorrow morning?

(A) No thanks, I can manage myself.
(B) Sure, I’ll give you a ride.
(C) It’s on the fourth floor.

21. Would you like coffee or black tea?

(A) Neither. I want some soda.
(B) Our T-shirts are made of cotton.
(C) I’d like five copies of the document.

22. What is Ms. Walker’s report about?

(A) I’m sorry. I haven’t seen it yet.
(B) About 20 pages long.
(C) It was posted on the wall.

23. Please ensure that the key for your room is returned to the reception desk.
(A) Make sure you lock the door.
(B) Sure, I can do that.
(C) He works at the reception desk of Hotel Union.

24. Your company has been in business for over 30 years, right?
(A) Yes, that’s right.
(B) No, she succeeded in business.
(C) Yes, the sales dropped to 30 percent.

25. How did you find out Mr. Kensington leave the company?
(A) The retirement party is going to be held tomorrow.
(B) His secretary told me this morning.
(C) Please leave your message if you want.

26. Do you know where I can purchase a new computer?

(A) It’s not that heavy to carry.
(B) I’d like to pay in cash.
(C) Why don’t you go to the electronic store across the street?

27. It looks like we’ll be able to meet our Thursday deadline.

(A) I’m so glad to hear that.
(B) We’re looking for a new job.
(C) The company launched a new line of products last Thursday.

28. Do you want to drive to the convention center together or separately?

(A) Either would be fine with me.
 (B) We’re afraid the bus just left.
(C) They are not sold separately.

29. Why did the company change the outdated production facility?
(A) No, the company did.
(B) It will provide fresh produce.
(C) To increase productivity.

30. Why don’t you look at Randolph for a site for the new manufacturing plant?
(A) Please water them two times a day.
(B) It increased productivity in the workplace.
(C) It’s too far from major highways.

31. Who will be making a speech at the award ceremony?

(A) The vice president will.
(B) It was very impressive, isn’t it?
(C) The prize will be awarded to Ms. Yang.

PART 3

32-34
M-Cn 32 The company's making a big change this year by moving offices. It's exciting that the
new space will be much bigger.
W-Am Yes. Do you know what the company's planning to do with our meeting tables and
chairs?
M-Gn Well, 33 the new location already has furniture, so we don't need them.
W-Am 33Why don't we donate them? The Jebreen Foundation is a local organization that picks
up old furniture for donation.
M-Cn That's a good idea. 34 Let's talk to our directors to see what they think.

35-37
M-Au Welcome! I'm excited to show you both around the Southeast Medical Trade Show.
W-Am 35 Thanks for allowing us to cover the event for our newspaper. We really wanted to
interview you as the organizer.
W-Br Yes. How many people are you expecting to attend this trade show?
M-Au 36 I'm pleased to report that registration has increased this year. We have over 2,000
participants.
W-Br That's impressive.
M-Au It's our best turnout yet.
W-Am Actually, 37 before we go into the main room, can we get a photo of you in front of the
poster for the show? The one on that wall?
M-Au 37 Certainly!

38-40
W-Am Murad, I need your help. Can you spare 30 minutes?
M-Cn I have some time after lunch. How can I help?
W-Am As you know, 38 I've been redesigning Ace Bancorp's Web site to add new online
banking functions.
M-Cn This is the client that wanted streamlined menus on their home page too, right?
W-Am Yes. 39 I wonder whether you could test out the redeveloped site for me.
M-Cn 39 I can do that. 40 Why don't you send me a list of the specific updates you made? I'll
make sure I check those.

41-43
M-Cn Excuse me. I'm trying to catch a train from this platform, but I've been waiting, and no
train has arrived.
W-Br Oh, yes. 41 Unfortunately, some tracks are being repaired, so no trains are departing from
this platform.
M-Cn I see. I had no idea this was happening. And 42 I'm upset that now l'm late for an
appointment.
W-Br Well, they're providing free bus service to the next few stations. 43 You can catch a
shuttle bus from the south side of the station.

44 - 46
M-Cn Thanks for taking my call, Ms. Hazarika.
W-Br 44| understand from your e-mail that you're looking for investors in your business.
M-Cn Yes. Storing bikes in small apartments is tough. That's why I've developed this space-
saving bicycle rack.
W-Br I've seen other indoor bike racks-what's unique about yours?
M-Cn Most indoor racks are one size. But not all bikes are the same. 45 My product can be
adjusted to suit different types of bicycles.
W-Br That's interesting. Send me your business model. 46 I need to determine if you have a
reasonable plan for expanding production and increasing sales before I make any decisions.

47- 49
W-Am Alberto, 47 it's time to leave the studio and head over to the central bank for our
interview with the director.
M-Cn Yes, I have all the cameras we'll need today.
W-Am Great. And make sure you have the special low-light lenses. 48 I'm concerned about the
poor lighting at the bank. It's pretty dark in there, and that can ruin our key interview shots.
M-Cn Oh, yes. I have those. And by the way, 49 our new intern Marcel Lambert is interested in
joining us.
W-Am That's a good idea. It'll be a good experience for him.

50-52
W-Am Waseem, I know you've been very busy this morning, but so did you have time to take
care of the photocopies I asked for?
M-Au
50 Oh, yes, those are all ready.
W-Am Excellent! 50 Thanks. By the way, 51 how are the preparations coming along for Sabin
Hoffman's retirement party?
M-Au Great. I've booked a room and invited everyone on our team to the event. I'll call the
caterer next.
W-Am You know, 52 I'm sure she would love to celebrate with her former colleagues from
other teams as well, if it's not too much trouble to invite them.
M-Au Sure. I booked conference room B, 52 but I'll go ahead and change that.

53-55
M-Cn Hi. I'm Kota Ogawa from Langston Limited.
I have an appointment with Ms. Ishikawa to view your hotel facilities 53 for my company's
upcoming retreat.
W-Am 54| know that she's been expecting you, and she just wrapped up an urgent phone call.
She's on her way now.
W-Br Hi. You must be Mr. Ogawa. I'm Hikaru Ishikawa. Why don't we see our largest
conference room first?
M-Cn Great. And I'd also like to look at the guest rooms. 55 All the rooms have a high-speed
Internet connection, right?
W-Br Yes, and we have a fully equipped recreation area as well.

56-58
W-Br Look at these results! 56 Sales of pineapples have gone up a lot this month at our store.
M-Au 57 It must be the pineapple-peeling machine we installed in the fruit aisle. Customers like
watching it peel and slice their pineapple for them.
W-Br It is a unique experience. I think we should install one in our other two store branches.
M-Au I'm not sure about that. I think the novelty will wear off in a few weeks. 58 Let's wait to
see if sales numbers stay high before we invest in any more.

59-61
M-Cn Ingrid, 59 we've had three patients this week who had to cancel their dental appointments
at the last minute.
W-Am 59 Yes, that's a problem. Other patients might have taken those available appointments
if we'd been able to contact them in time.
M-Cn You know, I have an idea. 60 | recently scheduled a doctor's visit online, and there was an
option to receive a text-message notification if an earlier slot became available. You just have to
check a box. What do you think about something like that?
W-Am That would be helpful. 61 | have some time this afternoon. I'll look into software
packages that include that feature.

62-64
M-Cn Hi, Raquel. 62 Have you had a chance to look for something I could buy the employees
for the New Year? I want to be sure l thank everyone for their hard work.
W-Am Well, a good quality travel mug would be appreciated.
M-Cn Interesting. Which one would you recommend?
W-Am Take a look at this brochure. This company has a variety of designs-sea animals, sky
scenes. 63 I like the medium mug with the Desert Roaming design.
M-Cn That is nice. 64 I'll sign off on that order request once you fill out the paperwork.
65 - 67
M-Au 65 Here's the map that you requested for next week's shoot, for the driving scene.
W-Br Great-let's see. 65 The actors will be driving north on Maple Street. Hmm...
M-Au Is something wrong?
W-Br 66 We may need to alter the route so it'll be less difficult for our camera operators to
follow the action.
M-Au OK. What are you thinking?
W-Br 67 Instead of turning left on Elm Lane, let's have them turn right and park in front of the
hair salon.
M-Au OK. 67 I'll arrange for that road to be closed while we're working and alert the business
owners.

68-70
W-Br Hi, Pablo. 68 I wanted to talk to you about the video game we designed-the one we're
launching soon.
M-Cn Sure. Did something come up?
W-Br Well, I think the jungle level looks great. 69 But in the underwater level, there's a
problem with the part where the characters discover the lost city in the ocean. As I was going
over the layout, I found a glitch in the game play.
M-Cn Oh, OK. We still have time to fix it.
W-Br Yes, but 70 we should work on it as soon as possible. I could put some extra time in over
the weekend. How about you?
M-Cn Probably-just let me check my calendar.

PART 4
71-73
M-Cn 71At Volkov Tire and Auto Service, we're proud to serve the Livingstone Valley area. 71
We offer quality automotive maintenance and repairs at affordable prices. Our mechanics are
the best in the industry, and our dedication to customer service shows. Once again, 72 readers of
the Livingstone Valley Chronicle have awarded us with the title of Best in the Valley. That's
five years in a row! And to celebrate, we're offering ten percent off all oil changes in July. 73
To get this deal, you must schedule an appointment, either by phone or online. Appointments
are filling up fast!

74-76
M-Cn 74 Today's episode of the Financial Parade Podcast is about the possibilities and
limitations of marketing on social media. How can businesses improve on their marketing
efforts and do a better job of reaching their target audience? To help us answer this, we are
joined by Magali Bertrand, Marketing director at Blue Lane Consulting. 75 Ms. Bertrand is a
frequent guest on the show because she is good at taking complex business principles and
breaking them down to offer clear, simple advice. But first, 76 I'd like to discuss the results of
my recent survey where you all shared your approaches to product placement.

77-79
W-Br 77 Next Wednesday, Arlington Landscaping will deliver the potted plants we ordered to
brighten up the common areas in our office. 78 Studies have shown that plants are great stress
relievers and can increase workplace productivity. We think you'll find that this is a great
improvement to our work environment. If you'd like a small plant for your desk, the company
will cover the cost. To choose your plant, 79 please check the catalog in the staff room. It has
photos and care instructions.

80-82
M-Cn In local news, the abandoned shoe factory in the central business district is finally getting
a makeover. 80 The building has been empty for three years since the factory moved to its new,
larger space south of town. 81 After hearing many proposals, the town council voted last night
to sell the building to developer Matthew Hughes, who will convert it into family housing: ten
modern, comfortable units with a parking garage underground. 82 Up next, it looks like the rain
is on the way out, giving way to blue skies this weekend. Samantha is here to tell us all about it.

83- 85

W-Am Before we end this transportation agency meeting, 83 I want to give you an update on
the Springdale bridge replacement project. The project is moving forward. However, 84 we are
more than six months past the scheduled completion date. But this is just one of our many
projects. Now, this delay is frustrating to residents who are dealing with traffic congestion.
Therefore, 85 I strongly recommend that we hold a press conference to address specific
concerns.

86-88
W-Br Attention, everyone. I hope you're enjoying the second day of our weekend workshop on
leadership skills for entrepreneurs. During yesterday's session, we conducted a discussion about
goal setting, and we did that together as a group. However, 86 today I'll be matching you with a
partner for a one-on-one discussion. So, 87 start thinking about any improvements you'd like to
make to your communication skills, because that's what you'll be sharing with each other. And
88 later this afternoon, we'll enjoy a prepared lunch, which has been generously donated to us
by Blue Star Catering Company. We're grateful to them for their support.

89-91
M-Cn 89 This is Adisa from Car Pro returning your call. In your message, you said your sedan
seems sluggish and isn't accelerating well. There are a number of things that could be causing
that, and 89 prices vary with the repair. 90 It could be as simple as a clogged oil filter, which is
inexpensive to fix. But we'll have to take a look. Oh, by the way, 91 we're closing early
tomorrow, but we can get you in the day after. We'll open at eight A. M.

92-94
M-Au 92 Thanks, everyone, for helping set up the showroom floor with the displays of the new
bedroom and living room sets. They look great. 93 Many of you have asked for time off next
Wednesday to attend the town parade. I wasn't sure I could grant those requests, but after
thinking about it, I realized that that day will probably not be a profitable day for us anyway. I'll
post a new employee schedule! Oh, and one more quick announcement-94| I need all of you to
put in an order for a new uniform. It's time we replaced them.
95-97
W-Am Hi. 95 This is Emily calling from Speedy Services. I'm picking you up from the central
train station today. I see you selected a pickup location near the ticket windows, but there's
heavy traffic on that street. 95,96 Would it be possible to change your pickup location to right
outside the station's grand concourse? 95 It's the designated area for rideshare services. 97
Please let me know if you agree with this change by responding to the prompt within the app.
Thanks!

98 - 100
W-Br Good morning. 98 My presentation will look closely at the nutritional benefits of eating
fruit. Patients often wonder whether the amount of sugar in fruit makes fruit unhealthy, and
some even consider limiting it in their diet. But it's more nuanced than that. 99 Last year, I
published a paper reporting on my research on eating the current recommended serving of fruit
each day versus eating less of it for weight-loss purposes. I'll spend the next 45 minutes going
through the results, and then it'll be time for the coffee break. 100 During the coffee break, feel
free to wander to the dining room, where our sponsor has set up a booth to sample a new
nutritional beverage.