2192 | 04/08/2019
Interactive Brokers Group Privacy Policy
At Interactive Brokers, we understand that confidentiality and security of the personal information ("Personal
Information") that you share with us is important. The Interactive Brokers Group affiliates (collectively,
"IBKR"), are committed to protecting the privacy of Personal Information, including Personal Information
related to individuals who may be customers, employees, agents, job applicants or others inside or outside of
IBKR. That is why we have developed specific policies and practices designed to protect the privacy of your
Personal Information. By opening an account at IBKR or by utilizing the products, services and applications
available through IBKR, you have consented to the collection and use of your Personal Information in
accordance with this privacy policy ("Privacy Policy" or "Policy"). We encourage you to read this Privacy
Policy carefully.
This Policy is based on the privacy and data protection principles common to the countries in which we
operate. This Policy is intended to summarize IBKR's data protection practices generally and to advise our
customers, prospective customers, job applicants, website visitors and other third parties about IBKR's
privacy policies that may be applicable to them.
This Policy is specifically addressed to those who provide Personal Information to IBKR or who visit or use
IBKR's websites, trading platforms, software application and social media sites.
Who is responsible for your Personal Information?
IBKR is responsible for the Personal Information that we may collect in the manner discussed below. IBKR
includes: Interactive Brokers LLC, One Pickwick Plaza, Greenwich, CT 06830 United States; Interactive
Brokers (U.K.) Limited, (03958476) a Private Limited Company with registered office address, Level 20
Heron Tower, 110 Bishopsgate, London EC2N 4AY; and their respective affiliates (the "IBKR Entities").
Specifically, your Personal Information will be controlled by the IBKR Entity that is providing services or
communication to you. In some instances your Personal Information will be controlled by more than one
IBKR Entity.
How do we collect your Personal Information and what Personal Information do we collect?
IBKR collects and processes Personal Information from you. This may include, among other things,
information:
• provided during the IBKR account application process or during use of any of IBKR's website
applications (for example, your name, email address, telephone number, birth date, tax ID number,
investment objectives, etc.);
• acquired as a result of the transactions you conduct through the IBKR systems or in connection with
services offered by IBKR (for example, if you participate in IBKR's debit card program);
• received from consumer-reporting agencies;
• collected through Internet cookies (for further information on our use of cookies, please see our
Cookie Policy).
Are you required to provide Personal Information?
In order for you to utilize our services, you will provide us with your Personal Information entirely
voluntarily. In most circumstances IBKR cannot take action without utilizing certain of your Personal
Information, for example, because this Personal Information is required to process your instructions or orders
or provide you with access to our services or marketing materials. In most cases, it will be impossible for us
to provide the services to you without the relevant Personal Information.
For what purposes will we use your Personal Information?
We may use your Personal Information for the following purposes ("Permitted Purposes"):
• To provide you with brokerage and other services available on our platforms, and/or to deal with any
requests or inquiries you may have;
• To pursue legitimate interests, including to carry out, monitor and analyze our business or operations;
• To conduct our recruiting processes;
• To contact you (unless you tell us that you prefer us not to) regarding features and functionality that
may be of interest to you;
• To enter into or carry out contracts of various kinds;
• To conduct monitoring by us or any other person on our behalf using various methods, including: (i)
the use of "intelligent" automated monitoring tools; or (ii) through random monitoring of systems, for
example systematically via electronic communication recording tools; (iii) specific monitoring of
systems for example in relation to investigations, regulatory requests, subject access requests,
litigation, arbitration or mediation or; (iv) data tracking, aggregation and analysis tools that pull data
from various disparate data sources to draw linkages and/or detect behavioral patterns, interactions or
preferences for analysis (including predictive analysis); and/or (v) using other similar monitoring
technology that may become available from time to time;
• To comply with applicable laws or regulations in any country;
• For any other purpose for which your Personal Information was provided to us.
We may process your Personal Information for the following purposes after obtaining your express consent
where legally required:
• To communicate with you through the channels you have approved to keep you up to date on the
latest developments, announcements and other information about IBKR services, products and
technologies;
• To conduct customer surveys, marketing campaigns, market analysis, or promotional activities;
• To collect information about your preferences to create a user profile to personalize and foster the
quality of our communication and interaction with you (for example, by way of newsletter tracking or
website analytics).
Where legally required, with regard to marketing-related communication, we will only provide you with such
information after you have opted in and we will also provide you with the opportunity to opt out at any time
if you do not wish to receive further marketing-related communication from us. We like to keep our
customers, personnel and other interested parties informed of company developments, including news
relating to IBKR that we believe is of interest to them. If you do not wish to receive publications or details of
events or seminars that we consider may be of interest to you, please let us know by following this link:
[Link] Where legally required, we will not use your
Personal Information for taking any automated decisions affecting you or creating profiles other than
described above.
Depending on which of the above Permitted Purposes we use your Personal Information for, we may process
your Personal Information on one or more of the following legal grounds:
• Because processing is necessary for the performance of a client instruction or other contract with you
or your organization;
• To comply with our legal obligations (for example, to keep pension records or records for tax
purposes);
• Because processing is necessary for the purposes of our legitimate interest or those of any third party
recipients that receive your Personal Information, provided that such interests are not overridden by
your interests or fundamental rights and freedoms.
• Because processing is useful or necessary in our discretion, and is not prohibited under the law of the
relevant jurisdiction.
In addition, the processing may be based on your consent where you have expressly given that to us.
Who we share your Personal Information with, and in what circumstances
We may share your Personal Information in the following circumstances:
• We may share your Personal Information between the IBKR Entities on a confidential basis as
allowed by applicable law or where required for the purpose of providing products or services and for
administrative, billing and other business purposes. A list of the countries in which IBKR Entities are
located can be found on our website;
• We may instruct service providers within or outside of IBKR, domestically or abroad, to process
Personal Information for the Permitted Purposes on our behalf and in accordance with our
instructions. For example, if you choose to subscribe to any services provided by a third-party
provider listed on an Interactive Brokers Investors' Marketplace, we may disclose such information to
the service providers as necessary for them to provide the services that you have requested. IBKR
generally requires these service providers to enter into confidentiality agreements with IBKR that
limit their use of the information that they receive. Such agreements prohibit the service provider
from using IBKR customer information that they receive other than to carry out the purposes for
which the information was disclosed. If required by law, IBKR will retain control over and will
remain responsible for your Personal Information and will use appropriate safeguards to ensure the
integrity and security of your Personal Information when engaging service providers;
• We may share your Personal Information with companies providing services in the areas of fraud and
crime prevention and with companies providing similar services, including financial institutions such
as credit reference agencies and regulatory bodies;
• We may share your data with third parties to assist us with the conduct of our recruitment processes;
• Consistent with applicable law, we may share your Personal Information with courts, law
enforcement authorities, regulators or attorneys or other parties for the establishment, exercise or
defence of a legal or equitable claim or for the purposes of a confidential alternative dispute
resolution process;
• We may also use aggregated Personal Information and statistics for the purpose of monitoring website
usage in order to help us develop our website and our services.
Otherwise, we will only disclose your Personal Information when you direct us or give us permission to do
so, when we are allowed or required by applicable law or regulations or judicial or official request to do so,
or as required to investigate actual or suspected fraudulent or criminal activities
Personal Information about other people that you provide to us
If you provide Personal Information to us about someone else (such as one of your directors or employees or
someone with whom you have business dealings), you must ensure that you are entitled to disclose that
Personal Information to us and that, without our taking any further steps, we may collect, use and disclose
that Personal Information as described in this Privacy Policy. In particular, you must ensure that the
individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to
that individual, including our identity, how to contact us, our purposes of collection, our Personal
Information disclosure practices (including disclosure to overseas recipients), any right the individual may
have to obtain access to the Personal Information and make complaints about the handling of the Personal
Information and the consequences if the Personal Information is not provided (such as our inability to
provide services).
Keeping Personal Information about you secure
To the extent required by law, we will take appropriate technical and organizational measures to keep your
Personal Information confidential and secure in accordance with our internal procedures covering the
storage, disclosure of and access to Personal Information. Personal Information may be kept on our
Information Technology systems, those of our contractors or in paper files.
Transferring your Personal Information outside the European Economic Area ("EEA") (if GDPR
applies)
For Personal Information subject to the General Data Protection Regulation (EU) 2016/679 ("GDPR") we
may transfer your Personal Information outside the EEA for the Permitted Purposes as described above. This
may include countries that do not provide the same level of protection as the laws of your home country (for
example, the laws within the EEA or the United States). We will ensure that any such international transfers
are made subject to appropriate or suitable safeguards if required by the GDPR or other relevant laws. You
may contact us at any time using the contact details below if you would like further information on such
safeguards.
With respect to persons covered by GDPR, in case Personal Information is transferred to countries or
territories outside of the EEA that are not recognized by the European Commission as offering an adequate
level of data protection, we have put in place appropriate data transfer mechanisms to ensure Personal
Information is protected.
Updating your Personal Information
If any of the Personal Information that you have provided to us changes, for example if you change your
email address or if you wish to cancel any request that you have made of us, please let us know by contacting
IBKR Customer Service through the IBKR website at [Link]/help. We will not be
responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete Personal
Information that you provide to us.
How long do we retain your Personal Information?
We retain your Personal Information in an identifiable form in accordance with our internal policies which
establish general standards and procedures regarding the retention, handling and disposition of your Personal
Information. Personal Information is retained for as long as necessary to meet legal, regulatory and business
requirements. Retention periods may be extended if we are required to preserve your Personal Information in
connection with litigation, investigations and proceedings.
Further rights for persons or information covered by GDPR
With respect to EEA residents and where your Personal Information is processed by an IBKR Entity
established in the EEA ("Covered Individuals"), you have a number of legal rights under GDPR in relation to
the Personal Information that we hold about you. These rights include:
• Obtaining information regarding the processing of your personal information and access to the
personal information that we hold about you. Please note that there may be circumstances in which
we are entitled to refuse requests for access to copies of personal information, (in particular,
information that is subject to legal professional privilege);
• Requesting that we correct your personal information if it is inaccurate or incomplete;
• Requesting that we erase your personal information in certain circumstances. Please note that there
may be circumstances where you ask us to erase your personal information but we are legally entitled
to retain it;
• Objecting to, and requesting that we restrict, our processing of your personal information in certain
circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our
processing of your personal information but we are legally entitled to refuse that request;
• Withdrawing your consent, although in certain circumstances it may be lawful for us to continue
processing without your consent if we have another legitimate reason (other than consent) for doing
so.
We have designated a Data Protection Officer ("DPO") to enhance and promote compliance with and
understanding of privacy and data protection principles. If you wish to do any of the above please send an
email to dpo@[Link].
We may request that you prove your identity by providing us with a copy of a valid means of identification in
order for us to comply with our security obligations and to prevent unauthorized disclosure of data. We
reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive
requests concerning your access to your data and for any additional copies of the Personal Information you
request from us.
We will consider any requests or complaints that we receive and provide you with a response in a timely
manner. If you are not satisfied with our response, you may take your complaint to the relevant privacy
regulator. We will provide you with details of your relevant regulator upon request.
Updates to this Privacy Policy
This Privacy Policy was last updated on 17 May 2018. We reserve the right to update and change this
Privacy Policy from time to time, for example, in order to reflect any changes to the way in which we process
your Personal Information or changing legal requirements. In case of any such changes, we will post the
changed Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they
are posted on our website.
How to contact us
We welcome your views about our website and our Privacy Policy. If you have any questions about this
Policy, please contact the Data Protection Office at dpo@[Link] or please contact IB
Customer Service through the IB website at [Link]/help.
Interactive Brokers Group Cookie Policy
What are Cookies and Web Beacons?
Cookies are pieces of data that a website transfers to a user's hard drive for record-keeping purposes. Web
beacons are transparent pixel images that are used in collecting information about website usage, e-mail
response and tracking. Generally, cookies may contain information about your Internet Protocol ("IP")
addresses, the region or general location where your computer or device is accessing the internet, browser
type, operating system and other usage information about the website or your usage of our services, including
a history of the pages you view.
How We Use Cookies and Web Beacons
Interactive Brokers Group collects information from cookies and web beacons and stores it in an internal
database. This information is retained in accordance with our Privacy Policy. This website uses the following
cookies and web beacons:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are
usually only set in response to actions made by you which amount to a request for services, such as setting
your privacy preferences, logging in or filling in forms. You can configure your browser to block or alert you
about these cookies, but certain areas of the site will not function properly. These cookies do not store any
personal data.
Performance Cookies and Web Beacons
These cookies and web beacons allow us to count visits and traffic sources so we can measure and improve
the performance of our site. They help us to know which pages are the most and least popular and see how
visitors move around the site. All information that these cookies and web beacons collect is aggregated and,
therefore, anonymous. If you do not allow these cookies and web beacons our aggregated statistics will not
have a record of your visit.
The website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google
Analytics uses cookies to help analyse how you use this website. The information generated by the cookie
about your use of this website (including your IP address) will be transmitted to and stored by Google on
servers in the United States. Google will use this information for the purposes of evaluating your use of the
website, compiling reports on website activity for website operators and providing other services relating to
website activity and internet usage. Google may also transfer this information to third parties where required
to do so by law, or where such third parties process the information on Google's behalf. Google will not
associate your IP address with any other data held by Google.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by
us or by third party providers whose services we have added to our pages. If you do not allow these cookies,
some or all of these services may not function properly.
Targeting Cookies and Web Beacons
These cookies and web beacons may be set throughout our site by our advertising partners. They may be
used by those companies to build a profile of your interests and show you relevant advertisements on other
sites. They do not store personal information that could identify you directly, but are based on uniquely
identifying your browser and internet device. If you do not allow these cookies and web beacons, you will
experience less targeted advertising. The website does not track users when they cross to third party websites,
does not provide targeted advertising to them and therefore does not respond to Do Not Track ("DNT")
signals.
Managing Your Cookie Preferences
You have many choices with regards to the management of cookies on your computer. All major browsers
allow you to block or delete cookies from your system. However, if you do decide to disable cookies you
may not be able to access some areas of our website or the website may function incorrectly. To learn more
about your ability to manage cookies and web beacons and how to disable them, please consult the privacy
features in your browser or visit [Link].
This website may link through to third party websites which may also use cookies and web beacons over
which we have no control. We recommend that you check the relevant third parties privacy policy for
information about any cookies and web beacons that may be used.
