Passenger: Doucette David (ADT)
Booking Reference: 3ED47K
Ticket number: 0144278204024 Air Canada Reservations, 1-888-247-2262
Issuing date: Dec-04, 2024
TRAVEL OPTIONS
Document Number: 014 4278204024 Booking Reference: 3ED47K
In connection with: 014 2109103871 Issuing date: Dec-04, 2024
Coupon Service Date
1 Paid Upgrade 04 Dec 2024
From: PUNTA CANA INTERNATIONAL To: TORONTO LESTER B. PEARSON INTL Flight: AC1795
Non-refundable
Non-exchangeable
Form of payment: CC VI XXXXXXXXXXXX4093 XXXX Fee: DOP 9632.69
08285G Total Amount: DOP 9632.69
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GENERAL CONDITIONS OF CARRIAGE
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1. You must obtain your boarding pass and check in any baggage by the check-in deadline. Additionally, you must be available
for boarding at the boarding gate by the boarding gate deadline. Failure to respect check-in and boarding gate deadlines may
result in the reassignment of any pre-reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding
compensation.
Within Canada
Check-in counter / baggage drop-off opens: 240 minutes
Check-in counter closes: 60 minutes (YTZ / Landline YHM & YKF: 30 minutes)
Baggage drop-off closes: 45 minutes (YTZ: 25 minutes / Landline YHM & YKF: 15 minutes)
Boarding gate deadline: 30 minutes
Boarding gate closes: 15 minutes
To/From the US
Check-in counter / baggage drop-off opens: 240 minutes
Check-in counter closes: 60 minutes
Baggage drop-off closes: 60 minutes
Boarding gate deadline: 30 minutes
Boarding gate closes: 15 minutes
International (Including Mexico and the Caribbean)
Check-in counter / baggage drop-off opens: 240 minutes
Check-in counter closes: 60 minutes
Baggage drop-off closes: 60 minutes
Boarding gate deadline: 45 minutes
Boarding gate closes: 15 minutes
2. Although reconfirmation of flights is not required, we strongly recommend that you check your flight status online at
aircanada.com or by calling our flight information system at 1-888-422-7533 prior to your departure.
3. Advance seat assignments are not guaranteed and may change without notice. If your pre-assigned seat is unavailable, we
will try to accommodate you in a
comparable seat in the same class of service and will refund any applicable fees.
4. Any travel credit banked for unused tickets is non-transferable: when the credit is redeemed, it must be used by the same
person whose name appears on the original ticket.
5. Air Canada will cancel any purchased ticket and provide a full refund without penalty up to 24 hours after purchase. Beyond 24
hours, voluntary changes to your itinerary may require the payment of additional fees and fare upgrades. If you are travelling
on a non-refundable ticket, Air Canada will be unable to make exceptions in the event of an unexpected trip cancellation or
medical emergency. We recommend the purchase of travel insurance.
6. Dangerous goods
For safety reasons, dangerous goods must not be packed in checked or carry-on baggage, except as specifically permitted.
Dangerous goods include, but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids,
radioactive materials, oxidizing materials, poisons, infectious substances, and briefcases with installed alarm devices. For
security reasons, other restrictions may apply. Please refer to the Restricted and Prohibited Items page on our website for
more information.
7. Subject to the provisions of the Montreal Convention and the Warsaw Convention, as well as the provisions of its applicable
tariffs, Air Canada may refuse carriage of property in checked luggage that is not suitable for transportation, such as fragile or
perishable items and may refuse to carry valuable items (a valuable is deemed to be any item whose value is $ 1,000 CAD or
more, per Kilogram or $1 CAD per gram). Air Canada may refuse claims based on the inherent nature of an item (e.g. its
perishable nature), or for loss or delay of unsuitably or inadequately packed items, to the extent that the destruction, loss or
damages resulted from the inherent defect, quality or vice of the baggage, or, in the case of delay, that the carrier, its agents,
and servants took all measures that could reasonably be required to avoid the damage, or that it was impossible to take such
measures.
8. International travel
Governments may require your carrier to provide information on or permit access to passenger data. You cannot travel if you
do not have all required travel documents, such as a passport and visa (where applicable), to enter in or transit through each
country on your itinerary. Please refer to the Travel Documents page on our website for more information.
9. In-flight health
Most people are fit to travel by air, but special attention is required for passengers whose health problems may be exacerbated
by altitude, travel stress, hypoxia and other travel related difficulties. Our website offers important health tips and information
for customers with special needs who may require medical approval before flying. Please also note that aircraft disinsection is
carried out on certain routes, in compliance with the requirements of the World Health Organization (WHO), the International
Civil Aviation Organization, Transport Canada and applicable foreign regulatory authorities. More information is available on
our website.
10. Schedules and timetables
Time and aircraft type shown in timetables or elsewhere are approximate and not guaranteed, and form no part of the contract.
Schedules are subject to change without notice and carrier assumes no responsibility for passenger making connections not
included as part of the itinerary set out in the ticket. Carrier is not responsible for changes, errors or omissions either in
timetables or other representations of schedules.
11. Overbooking notice
Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person
has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for
volunteers willing to give up their reservation in exchange for a payment of the airline's choosing. If there are not enough
volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few
exceptions, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of
compensation and boarding priorities are available at all airport ticket counters and boarding locations.
NOTICE: SOLD SUBJECT TO APPLICABLE TARIFFS
Schedule and Itinerary Changes
Please contact the Air Canada Contact Centre immediately if you have any questions concerning any schedule change.
Any changes made to Air Canada bookings may affect other travel services you may have booked/reserved (i.e. car and/or
hotel reservations). It is your responsibility to verify whether or not other travel services are affected as a result of such
changes.
If the flight for which you have a confirmed upgrade has been cancelled and we were not able to rebook you in the Business
Class cabin, any eUpgrade Credits or frequent flyer miles/points that were used for the initial upgrade will be returned to your
account.
You can change your new seat assignment on aircanada.com. If you wish to change your new flight, please contact the Air
Canada Contact Centre.
CONDITIONS OF CONTRACT AND OTHER IMPORTANT NOTICES
PASSENGERS ON A JOURNEY INVOLVING AN ULTIMATE DESTINATION OR A STOP IN A COUNTRY OTHER THAN THE
COUNTRY OF DEPARTURE ARE ADVISED THAT INTERNATIONAL TREATIES KNOWN AS THE MONTREAL CONVENTION, OR
ITS PREDECESSOR, THE WARSAW CONVENTION, INCLUDING ITS AMENDMENTS (THE WARSAW CONVENTION SYSTEM),
MAY APPLY TO THE ENTIRE JOURNEY, INCLUDING ANY PORTION THEREOF WITHIN A COUNTRY. FOR SUCH
PASSENGERS, THE APPLICABLE TREATY, INCLUDING SPECIAL CONTRACTS OF CARRIAGE EMBODIED IN ANY APPLICABLE
TARIFFS, GOVERNS AND MAY LIMIT THE LIABILITY OF THE CARRIER.
Air Passenger Protection Regulations Notice (for flights to, from and within Canada, including connecting flights):
If you are denied boarding, your flight is cancelled or delayed for at least two hours, or your baggage is lost or damaged, you may be
entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations . For more information
about your passenger rights please contact your air carrier or visit the Canadian Transportation Agency’s website.
Pursuant to these regulations, general terms and conditions pertaining to flight delays, cancellations, denied boarding, seating of
children and lost or damaged baggage must be provided by your carrier. For Air Canada, this information can be found in Air Canadas
General Conditions of Carriage and Tariffs.
Air Canada applies travel document and animal entry and exit requirements contained in IATA’s Travel Information Manual, available
on the IATA Travel Centre website.
NOTICE of Liability Limitations
The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and
may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and for delay.
Where the Montreal Convention applies, the limits of liability are as follows:
1. There are no financial limits in respect of death or bodily injury.
2. In respect of destruction, loss of, or damage or delay to baggage, 1,288 Special Drawing Rights (approximately $2,400 CAD)
per passenger in most cases.
3. For damage occasioned by delay to your journey, 5,346 Special Drawing Rights (approximately $9,800 CAD) per passenger in
most cases
Where the Warsaw Convention system applies, the following limits of liability may apply:
1. 16,600 Special Drawing Rights (approximately EUR 20,000; US $20,000) in respect of death or bodily injury if the Hague
Protocol to the Convention applies, or 8,300 Special Drawing Rights (approximately EUR 10,000; US $10,000) if only the
Warsaw Convention applies. Many carriers have voluntarily waived these limits in their entirety, and US regulations require
that, for journeys to, from or with an agreed stopping place in the US, the limit may not be less than US $75,000.
2. 17 Special Drawing Rights (approximately EUR 20; US $20) per kg for loss of or damage or delay to checked baggage and
332 Special Drawing Rights (approximately EUR 400; US $400) for unchecked baggage.
3. The carrier may also be liable for damage occasioned by delay.
Air Canada waives its limits of liability for lost, damaged and delayed mobility aids, when such items have been accepted as checked
baggage. For more information, please consult our website and our tariffs.
Where neither the Montreal Convention nor the Warsaw Convention system applies: For travel wholly between points in Canada, the
liability limit for loss or delay of, or damage to baggage is 1,288 Special Drawing Rights (approximately $2,400 CAD) per passenger.
Further information may be obtained from Air Canada as to the limits applicable to your journey. If your journey involves carriage by
different carriers, you should contact each carrier for information on the applicable limits of liability.
Regardless of which Convention applies to your journey, you may benefit from a higher limit of liability for loss of, damage or delay to
baggage by making at check-in a special declaration of the value of your baggage and paying any supplementary fee that may apply.
Alternatively, if the value of your baggage exceeds the applicable limit of liability, you should fully insure it before you travel.
Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or
from the date on which the aircraft ought to have arrived. Baggage claims: Written notice to the carrier must be made within 7 days of
the receipt of checked baggage in the case of damage, and, in the case of delay, within 21 days from the date on which it was
placed at the disposal of the passenger.
Notice of Contract Terms Incorporated by Reference
1. Your contract of carriage with the carrier that provides you with carriage by air, whether international, domestic or a domestic
portion of an international journey is subject to this notice; to any notice or receipt of the carrier; and to the carriers individual
terms and conditions (Conditions), related rules, regulations and policies (Regulations) and any applicable tariffs.
2. If your carriage is by more than one carrier, different Conditions, Regulations and any applicable tariffs may apply for each
carrier.
3. The Conditions, Regulations and any applicable tariffs of each carrier are, by this notice, incorporated by reference into and
made part of your contract of carriage.
4. The Conditions may include, but are not restricted to:
Conditions and limits on the carriers liability for the bodily injury or death of passengers.
Conditions and limits on the carriers liability for the loss of, damage to or delay of goods and baggage, including fragile
or perishable goods.
Rules for declaring a higher value for baggage and for paying any supplementary fee that may apply.
Application of the carriers Conditions and limits of liability to the acts of the carriers agents, servants and
representatives, including any person providing either equipment or services to the carrier.
Claims restrictions, including time limits by which passengers must file claims or bring actions against the carrier.
Rules about reconfirmations or reservations; check in times; the use, duration and validity of air transportation services;
and the carriers right to refuse carriage.
Rights of the carrier and limits on the carriers liability for delay or failure to perform a service, including schedule
changes, substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the
obligation of the carrier to notify passengers of the identity of the operating carrier or substituted aircraft.
Rights of the carrier to refuse carriage to passengers who fail to comply with applicable laws or who fail to present all
necessary travel documents.
5. You can obtain more information about your contract of carriage, and find out how to request a copy, at places where
transportation on the carrier is sold. Many carriers also have this information on their websites. When required by applicable
law, you have the right to inspect the full text of your contract of carriage at the carriers airport and sales offices, and upon
request, to receive a copy by mail or other delivery service from each carrier free of charge.
6. If a carrier sells air transportation services or checks baggage specifying carriage on another carrier, it does so only as agent
for the other carrier.
China departing flights only
1. Passenger notifications
In the event that a flight is delayed, cancelled or diverted due to an unforeseen problem, we will make every effort to keep you
well informed at the airport and onboard the affected aircraft. Based on the information we have, we will promptly provide
timely updates, within 30 minutes of becoming aware of such a cancellation, delay or diversion, and explain the reason for the
delay, cancellation or diversion through various methods, such as:
onboard/gate announcements
our Flight Status tool on our website
the airport Flight Information Display Systems
calling Air Canada Reservations
You may also register for our Flight Notification Service to receive delay or cancellation information or gate change
details for your flight.
2. Flight delays and cancellations
If you are affected by a situation that causes a delay or flight cancellation, we provide the details of how Air Canada will assist
you.
3. Response plan for Tarmac Delays
Our contingency plan for lengthy tarmac delays at Chinese airports is intended to provide you with information regarding Air
Canadas policies and procedures for handling your travel on our airline in the event of a lengthy ground delay, while you are
onboard our aircraft at a Chinese airport.
