PROBLEM SOLVING
Justification and definition
The problem-solving skill is fundamental for
human performance in society. This allows them to face
multiple situations, learn and apply their knowledge to seek,
implementing and evaluating possible solutions, which requires
flexibility and openness to new alternatives not necessarily
known.
The relevance of this competence lies in the fact that the
people face different problems in their daily lives
nature, at all levels and in diverse contexts, that require
to be addressed in a relevant manner. Every time a
need or a situation that does not match what is desired, is made
necessary the search for solutions. The development of this competence
it not only involves solving posed problems but also the ability
to problematize reality, that is, to identify new problems.
The educational system must enrich the skills of its students and
students for the resolution of different types of problems. Likewise
it is necessary to develop the ability to admit that there are different
ways or strategies for solving the same problem,
identifying which of them is the most convenient, relevant, and suitable
according to the situation or the context. In this process, the importance of the
selection and adaptation of procedures and strategies to achieve the
desired outcome.
There are many different types of problems that may exist.
related to different sciences or fields such as social sciences, the
philosophy, mathematics, natural sciences, among others. In the
human relationships also present problems for which it is
necessary for the development of skills, values, and attitudes that
facilitate the creative and peaceful resolution of conflicts.
All problems, regardless of type or context, have something in
common. When facing them, it is always necessary to explore multiple
possibilities, being open to new alternatives, making use of the
various resources, evaluate and reflect on the procedure used.
These are the skills that every student must develop.
Problem-solving is a fundamental competence for the
permanent learning. It involves a methodology and a procedure.
for action. At the same time, it requires the development of some
skills and attitudes that allow one to face reality in a way that
flexible, critical, and organized, persevering and learning from mistakes
in this process.
This competence is related to, involves, and contributes to developing others.
competencies, such as: the competency of logical thinking,
creative and critical, communicative and ethical-citizen.
The following box presents a summary of the definition of this
competition
Problem-solving competence: Recognizes the existence of
a fact or circumstance that hinders the achievement of an end
desired, establishes its nature and proposes strategies to give
creative and novel responses according to the context.
2. Components of the competition
Identify and analyze the problem
Identify the existence of a problem and the elements that contribute to it.
characterize.
Consider the context in which the problem is presented.
Define the problem and make connections with similar situations.
or different.
Research and seek information
Use different sources of information to understand and
determine the best course of action.
Select and organize the information.
Identify strategies and generate alternative solutions
Explore more than one possible strategy.
Analyze and evaluate possible solutions determining the
consequences of each course of action.
Select and apply the best strategy according to the information and the
context.
List possible steps to take to solve the problem.
Implement concrete actions to solve the problem.
Evaluate the results obtained for decision-making
Analyze and evaluate the results obtained.
Try other strategies if necessary.
Communicate the results.
3. Criteria for their evaluation
Clarity in problem definition and in identification of
its causes and elements.
Flexibility when analyzing different types of problems and their
possible solutions.
Relevance and pertinence of the information collected.
Adaptation of strategies and procedures to the type of
problem and context.
Flexibility in the search for possible solutions.
Effectiveness in the selection and adaptation of strategies
procedures.
Rigorousness and depth in the evaluation of the results.
Perseverance in the process of searching for solutions.
Clarity in the communication of the results obtained.
4. Levels of mastery of competence