Functions and Objectives of Quality Control
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ScribdTranslationsFunctions and Objectives of Quality Control
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ScribdTranslationsFunctions and Objectives of Quality Control.
Offer customers reliable and satisfactory products and services at low cost. Meanwhile, it
It is important that the product or service is suitable for its use. Quality is compliance.
of the quality requirements of each company, or in other words, complies with the
specifications.
Starting from a different perspective, we can define quality as the ethical commitment to
excellence, because only a company that has defined in its supreme values the ability to generate
quality products and services, will truly be committed to their achievement.
Excellence must be pursued as a strategic objective in order to maintain the
competitiveness, but it also constitutes a philosophy of life and a work ethic. Carrying on with the
company to the top through the generation of high-level products and services with a use
The efficient use of resources should be the supreme objective of managers and staff of the company.
Each manager and employee must feel proud of the products and services they produce, so that
As quality becomes a strong motivating element, it leads to a spiral.
of growth in quality and satisfaction levels.
Quality must encompass all corners of the company. If internal quality is not generated, bad.
an appropriate quality can be offered to external agents. Therefore, quality is built and
generate in each activity, task, and process of the company.
Building excellence involves fulfilling fundamental quality points.
Awareness of owners, directors, and employees about the crucial importance of the
quality as the basis and foundation of productivity, costs, differentiation, market share
market, the level of sales, the survival of the company, competitiveness, and profitability of the
capital.
Take the quality defined by the clients and/or consumers, based on their needs and
wishes, proceeding to establish the specifications of the products and services based on
those.
Determine the parameters of inputs, components, and processes in order to achieve
comply with the specifications of products and services.
Plan to set objectives and policies regarding quality, and determine
consequently the strategies, tactics, and relevant actions to make them a reality.
Organize the company to establish relationships among the various members of the
company in a way to make the goals in terms of quality feasible.
To direct and lead the human forces of the company to inspire and motivate them in the pursuit
of excellence.
Implement control systems to measure and correct individual performance and
organizational to ensure that events align with the set objectives.
Functions of Quality Control
The quality control function exists primarily as an organization of
service, to know the specifications established by the product engineering and
provide assistance to the manufacturing department, so that production can achieve this
specifications. As such, the function consists of the collection and analysis of large amounts of
data that is later presented to different departments to initiate corrective action
adequate.
Any product that does not meet the minimum characteristics to be considered correct will be
removed, without being able to correct the possible manufacturing defects that could avoid those costs
additions and material waste.
To control the quality of a product, inspections or sampling tests are carried out.
to verify that its characteristics are optimal. The only downside of these
testing is the expense that comes with the control of each manufactured product, as they are eliminated
defective, with no possibility of reusing it.
In addition, the following functions can be mentioned:
The quality of a product is established from the moment the raw material enters the factory.
The purpose of product quality is the satisfaction of the people who will use it or
consume.
The quality of a product has a cost, which is included in the selling price of the product.
4. There is no bad quality, there is only a reduction in production costs (for example, the case of Toyota).
in the USA.
The higher the quality of a product, the higher the production cost.
Quality Control Objectives
1. Continuously train and motivate the staff, aiming to achieve work quality and
of the products, as well as creating a sense of belonging in them so that they
generate a constant interest and awareness among staff about the importance of work
effective and efficient.
2. Program and control production based on achieving optimal levels of
quality, to reduce reprocesses and non-conforming products.
3. Keep the machines and processes updated in a way that contributes to the good
productive performance, and achieve the maximum utilization of the technology available.
4. Meet the requirements established by the client, by complying with the
specifications, delivery times, and quantities.
5. Maintain an adequate Quality Management System, focused on the needs of the
customer and in continuous improvement.
Quality Control Managers
All workers of the company have a degree of responsibility. Every worker
A company must know that all personnel in the company's departments and, in all
the levels must be permanently committed to carrying out quality controls. This
It starts with themselves, by self-evaluating their level of performance and work.
In addition, the worker must take into account:
That one should have no doubt in correcting any failures in customer service, such as: speed,
kindness, organization, providing good information, etc.
Ensuring quality means doing things well through simple, clear procedures.
accessible.
That in the current professional training, total quality should be considered as a
way of thinking and acting, which leads to excellence in all the work developed in the
company. Therefore, it implies that quality must be present and transferred to all personnel and to
all the functions of the company.
Quality control tasks
-New design control.
Control of the purchased raw material.
Product control.
Special studies of the process.
New Design Control
The quality of designs ensures that the product will meet the user's needs and that
its design considers the use that will be given to it. To do this, it must first be taken to
I carried out a complete market research to define the characteristics of the product and the
customer needs
Product control
The objective of product control is to verify that the product's quality corresponds with
the predetermined levels in advance so that it can be accepted or rejected
Product control is carried out according to a set of standards that establish how to
take the samples, their size and acceptance or rejection criteria for the batches
presented to the exam.
Product control applies to raw materials, intermediate products, and products.
finished. At the treatment plants, in addition to controlling the water at different stages
during the treatment, controls of the influent (raw water), of the effluent (treated water) and
before its entry into the distribution system.
Quality control tasks
New design control
Control of purchased raw material
Product control.
Special studies of the process
CONTROL OF NEW DESIGNS
Understand the establishment and specification of the desired cost quality,
performance quality, safety quality, and reliability quality of the product
for the expected satisfaction of the customer, including the removal or
localization of causes of deficiencies in quality, before starting production
formal.
CONTROL OF ACQUIRED MATERIALS
It involves the reception and storage at the most economical quality costs of
only those parts whose quality meets the specified requirements,
attention to the seller's most complete practical responsibility.
STAGES OF THE CONTROL OF ACQUIRED MATERIALS
1.- establishment of surveys, responsibility and supervision oriented towards
supplier.
2.- control over materials and parts received from external sources.
3.- control over materials and parts processed by other plants of the same
company or in other divisions of the plant.
PRODUCT CONTROL
It involves control at the very site of production and continues to the area of
receipt, so that the discrepancies can be corrected, avoiding the manufacturing of
defective product.
Stages of product control
control of machining or the process of component parts
Assembly and packaging control of batches
Product service control for the customer
SPECIAL PROCESS STUDIES
Special process studies include investigations and tests in order to
locate the causes why the product does not meet its specifications and is
determine the possibility of improving the characteristics of quality, and to ensure
that improvements and corrective actions are permanent and complex.
PHASES OF A QUALITY CONTROL PROGRAM
Control of new designs
Control of acquired materials
Product control
Study of the process.
