AI Job Displacement Risk Analysis
AI Job Displacement Risk Analysis
Economics Analyst we examine the potential for AI-related labor disruptions. Joseph Briggs
+1(212)902-2163 |
n Although aggregate labor market impacts from generative AI remain limited, we Goldman Sachs & Co. LLC
are starting to see evidence of labor demand hits in the most AI-exposed Sarah Dong
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industries. Employment growth has turned negative in marketing consulting, call Goldman Sachs & Co. LLC
centers, graphic design, web search and software development, and the tech Megan Peters
+44(20)7051-2058 |
sector’s employment share has declined below its long-run trend. Furthermore,
Goldman Sachs International
youth tech worker unemployment has risen by almost 3pp since the start of the
year, lending empirical support to anecdotes that AI is creating hiring headwinds
for recent tech graduates.
n While these trends could broaden as adoption increases, we remain skeptical
that AI will lead to large employment reductions over the next decade, primarily
because AI-related innovation will create new work opportunities that help offset
job losses from automation. That said, frictional unemployment typically
increases following adoption of labor-saving technologies, with each 1pp increase
in technology-driven productivity growth raising the unemployment rate by 0.3pp
in the near-term (but having no effect after two years).
n To assess the risk of temporary unemployment rate increases due to generative
AI, we develop a set of bottom-up displacement-risk metrics for over 800
occupations that predict whether AI productivity gains will translate to
displacement (rather than increases in output). Our baseline translation of our
risk measures to job loss suggests that AI will displace 6-7% of workers,
although displacement rates vary from 3-14% under different assumptions.
n Under our baseline displacement estimate and adoption timeline, we estimate
that generative AI will raise the unemployment rate by up to ½pp relative to its
trend during the AI transition period. We see risks as skewed towards a larger
increase in unemployment, particularly if AI adoption is more frontloaded than
we assume.
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We have extensively argued that generative artificial intelligence (AI) will provide
significant boosts to labor productivity and economic growth, primarily from its ability to
automate a large share of work tasks. While considerable uncertainty remains about
the timing and magnitude of AI’s effects, our baseline expectation remains that
generative AI will raise the level of labor productivity in the US and other DMs by around
15% following its full adoption and incorporation into regular production.
A recent pickup in AI adoption and reports of AI-related layoffs have raised concerns that
AI will lead to widespread labor displacement. Most notably, recent public company
commentary—particularly in tech and finance—indicates that executives see efficiency
gains from generative AI as a reason to slow hiring, especially for operational and
back-office workers (Appendix Exhibit 1). Examples include Amazon CEO Andrew Jassy
citing AI as a reason to reduce corporate headcount, JPMorgan consumer and
community banking CEO Marianne Lake suggesting that generative AI could reduce
headcount by 10% over the next five years, and Duolingo CEO Luis von Ahn and Shopify
CEO Tobi Lutke separately stating that teams must demonstrate that AI cannot
automate a position before hiring (our semiconductor’s equity analysts recently analyzed
the cost-saving implications of public commentary).
In this Global Economics Analyst, we examine the potential labor market disruption from
generative AI and quantify the impact on the unemployment rate under different
adoption and labor displacement scenarios.
Limited Macro but Emerging Micro Signs of AI’s Labor Market Impact
As we noted earlier this year, generative AI has had only a small impact on overall
macroeconomic and labor market statistics so far, primarily because adoption remains
low.
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Goldman Sachs Global Economics Analyst
Exhibit 1: AI Adoption Has Accelerated Among Larger Companies and In More Exposed Industries, but Adoption Rates Remain Low
To illustrate the limited overall impact from AI, Exhibit 2 regresses our industry-level AI
exposure scores—which Exhibit 1 shows are highly correlated with adoption—with
different industry- and occupation-level labor market measures. This exercise yields no
statistically significant correlation between AI exposure and job growth, unemployment
rates, job finding rates, layoff rates, weekly hours growth, or average hourly earnings
growth.
Exhibit 2: AI-Exposure Is Not Correlated in an Economically or Statistically Meaningful Way With Most
Industry-Level Slack Measures
Despite the limited economy-wide evidence, we do see early signs of labor market
disruption in specific industries where use cases have been established and anecdotal
reports suggest employment headwinds.
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Goldman Sachs Global Economics Analyst
As shown in the left chart of Exhibit 3, employment growth in industries like marketing
consulting, graphic design, office administration, and telephone call centers—all of
which have been reported as facing reduced labor demand due to AI-related efficiency
gains—has fallen well below trend. The right chart of Exhibit 3 shows that tech sector
employment growth has also slowed sharply.
Exhibit 3: Employment Is Contracting in Some Sectors Where Anecdotes Suggest AI Is Substituting for Labor
Note: Vertical lines are on November 2022, the month of ChatGPT’s public release. Trend is defined as average year-over-year growth rate from 2015-2019.
Source: US Bureau of Labor Statistics, Haver Analytics, Goldman Sachs Global Investment Research
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Goldman Sachs Global Economics Analyst
Source: US Bureau of Labor Statistics, Haver Analytics, Goldman Sachs Global Investment Research
Note: Vertical line is on November 2022, the month of ChatGPT’s public release.
The evidence that AI is already disrupting labor in specific industries (and tech in
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Goldman Sachs Global Economics Analyst
particular) is compelling. That said, the set of affected positions is quite narrow. To
quantify the near-term potential for labor disruption from current use cases, we collect
1) shares of total employment for occupations where AI has been anecdotally reported
to have already started replacing jobs and 2) the reported productivity boosts realized in
these occupations. Combining these data provides an upper bound on the share of total
employment currently “at risk” of automation.
The results of this exercise are shown in Exhibit 6. If current use cases were
extrapolated economy-wide and reduced employment by an amount equivalent to
reported productivity boosts, we estimate that 2.5% of US employment would be at
risk of displacement. While not economically insignificant, this low share highlights that
the vast majority of US labor is not at risk of automation today.
Exhibit 6: Early Evidence from Use Cases Where AI Is Already Driving Productivity Gains Suggests That At
Most 2.5% of Employment Is at Risk of Automation Today
Source: Data compiled by Goldman Sachs Global Investment Research, Haver Analytics, Goldman Sachs Global Investment Research
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Goldman Sachs Global Economics Analyst
There are two ways in which AI could lead to an increase in unemployment. First (and
the main focus of the most alarming commentary on AI-related job loss), technological
(or structural) unemployment could rise if AI capabilities advance to a point where
human input becomes redundant for many types of production. We are less concerned
about this outcome. Second (and more realistically), frictional unemployment could
increase in the near-term if it takes time for some workers that are displaced by AI to
find new jobs. We discuss both unemployment risks below.
Predictions that technology will reduce the need for human labor have a long history but
a poor track record. For example, Nobel Prize-winning economist Wassily Leontief
famously predicted in 1983 that “the role of humans as the most important factor of
production is bound to diminish in the same way that the role of horses in agricultural
production was first diminished and then eliminated.” In particular, Leontief stated “I do
not see that the new industries can employ everybody who wants a job.’’
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Exhibit 7: Technological Innovation Leads to the Creation of New Occupations That Account for the Bulk of
Long-Run Employment Growth
Millions
Millions Employment,
Employment, byby New
New and
and Pre-Existing
Pre-Existing Occupations
Occupations Millions
Millions
200
200 Occupations That Existed 200 200
Occupations That Existed in in 1940
1940
175
175 Occupations
Occupations That
That Did
Did Not
Not Exist
Exist in in 1940
1940 175 175
150
150 150 150
125
125 125 125
100
100 100 100
75
75 75 75
50
50 50 50
25 25
25 25
0 0
0 0
Admin
Health
Total
Professionals
Production
Technicians
Managers
Sales
Transportation
Farming
Construction
Personal Services
Cleaning Services
Clerical&&Admin
Health
Total
Professionals
Transportation
Technicians
Managers
Sales
Production
Construction
Farming
Personal Services
Cleaning Services
Clerical
A potential critique of this long-run evidence is that the advancements from generative
AI are different or could result in a level shift in productivity in ways that are not captured
by historical data. While it is hard to dismiss this possibility over the very long-run, the
well-documented limitations of current AI models as well as the continued human
outperformance in tasks involving the interaction between physical and cognitive
capabilities suggest that human labor will maintain a meaningful comparative advantage
in many areas of production for the foreseeable future.
The main risk to this view is that current model breakthroughs eventually lead to artificial
general intelligence (AGI), which we do not consider in our analysis. If this were to
occur, potential AI innovation could lead to an acceleration in productivity growth (rather
than the substantial but one-off increase in the level of productivity that boosts
productivity growth during the transition period that we assume) that eventually makes
human input in knowledge-based work tasks redundant. While this possibility has
received academic and media attention recently, a recent survey of experts suggested
that the average respondent saw only 50% odds that AI will be able to “accomplish
every task better and more cheaply than human workers” by 2047, with
“superforecasters” (i.e., individuals whose predictions have higher quality) putting only
50% odds of this occurring by 2081.
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Frictional unemployment is not unique to AI and occurs during most periods of rapid
technological change. To demonstrate this, in Exhibit 8 we estimate the historical
impulse response of the US unemployment rate to a 1pp increase in labor productivity
due to technological innovation, identified as in Gali 1999 by the assumption that
technology shocks lead to permanent increases in labor productivity while demand
shocks do not.
Our estimates suggest that a 1pp increase in labor productivity driven by technological
innovation leads to a temporary 0.3pp increase in the unemployment rate during the
first year after the shock but has no impact after two years (i.e., once displaced workers
find new jobs). Combining these estimates with our baseline forecast for a 15% uplift
to labor productivity from generative AI implies roughly 5pp of cumulative upward
pressure on unemployment from AI, or a roughly 0.3-0.5pp annual increase under a 10–
15-year adoption timeline.
Exhibit 8: Technology-Driven Productivity Gains Lead to Moderate but Temporary Upward Pressure on
Unemployment
0.5 0.5
0.4 0.4
0.3 0.3
0.2 0.2
0.1 0.1
0 0
-0.1 -0.1
-0.2 -0.2
1 2 3 4 5 6 7 8
Quarters Since Shock
This simple estimate is close to our long-standing assumption that workers with over
50% task exposure to AI are subject to automation, implying that 7% of workers will
ultimately be reallocated to new jobs due to AI in excess of current displacement
trends, which academic and OECD estimates suggest have historically subtracted
0.2-0.4% from employment growth per year (although these are offset by new job
creation; see our research on displacement trends during the last cycle). Our estimate
also aligns reasonably well with past periods of technological innovation, particularly the
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Goldman Sachs Global Economics Analyst
One of the biggest risks we see of a larger increase in the unemployment rate is that a
drop in aggregate demand could lead companies to accelerate plans to automate and
eliminate positions using generative AI if the economy enters a recession at some point
during the transition. As shown in Exhibit 9, historically nearly all of the job loss from
automation of routine occupations—defined as in Jaimovich Siu 2018—is concentrated
in economic downturns. If this dynamic repeats in the next few years, we could
imagine 1) more front-loaded job losses that push the unemployment rate to a much
higher level and 2) longer periods of joblessness if many similar workers are searching
for new jobs at the same time.
The main risk for a smaller increase in unemployment rate (even if the rate of
displacement increases) is that generative AI creates new profit pools and accelerates
the pace of innovation and new job creation. If so, this could provide an offsetting boost
to rehiring rates that limits the rise in frictional unemployment.
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Goldman Sachs Global Economics Analyst
To help assess this risk from a bottom-up perspective, we augment our long-standing AI
exposure scores with risk measures that quantify which occupations are more at risk of
displacement following the deployment of generative AI-enabled tools. In particular, we
consider five risk metrics based on corporate commentary and academic research
regarding which jobs have historically been displaced by automation:
n Consequence of Error – AI tools will never be completely failproof, and workers are
less likely to be displaced if mistakes expose companies to significant financial or
reputational risk. We measure consequences of errors via O*NET work context
scores that measure “How serious would the result usually be if the worker made a
mistake that was not easily correctable?” for each occupation.
n Task Repetitiveness – For a given level of AI task exposure, workers are more likely
to be displaced if their work involves more repetitive tasks that are easily
automated. We measure task repetitiveness via O*NET work context scores
regarding “How important are continuous, repetitive, physical activities (like key
entry) or mental activities (like checking entries in a ledger) to performing this job?”
for each occupation.
n Task Cohesion – As highlighted in Akçomak Borghans ter Weel 2011, automation has
historically led to more displacement in occupations with more connected tasks
(which raises the returns to automating multiple tasks at once). We measure task
cohesion (i.e., the extent to which work tasks belong together) based on the relative
frequency with which work tasks in O*NET are paired across occupations, with
higher scores indicating that a higher share of common or similar tasks that can be
more easily automated.
n Value of AI-Exposed Tasks vs. Overall Wage – Akçomak Borghans ter Weel 2011 also
show that displacement is less likely if automated tasks are lower value-add and in
areas where the worker does not have a comparative advantage. Following their
procedure, we proxy for comparative advantage in non-AI-exposed vs. AI-exposed
work activities as the difference between each occupation’s overall wage and the
wage rate for AI-exposed work tasks (estimated via a cross-sectional regression of
occupation-specific wages on occupation-specific time allocations).
n Back vs. Front Office – Corporate commentary has so far emphasized the potential
to automate back-office occupations. To classify all 832 occupations into back vs.
front office we 1) manually classify 80 occupations as back vs. front office, 2)
combine our manual classifications with measures of work contexts (e.g., frequency
of interaction with customers, importance of communications) to estimate a logistic
regression, and 3) use our estimated model to assign a “back-office” probability to
each occupation.
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Goldman Sachs Global Economics Analyst
Exhibits 10 and 11 show that our displacement risk metrics vary across occupations in
intuitive ways.
The left chart of Exhibit 10 shows replacement risk scores (normalized so that further
away from the center is associated with higher displacement risk) for seven occupations
that early evidence and anecdotes suggest are at higher risk of displacement. The right
chart shows the same for seven occupations that we believe to be less at risk for
displacement. For an interactive presentation of the risk scores for all occupations,
please see the appendix of the digital version of this report.
High-displacement risk occupations don’t necessarily score highly along all dimensions:
customer service representatives are generally front office positions, and the gap
between AI-exposed task wages and overall wages is small for legal secretaries and
accountants. Similarly, low-displacement risk occupations don’t score uniformly low on
all dimensions: radiologists’ and pharmacists’ AI-exposed tasks are fairly repetitive, and
the consequence of error for photographers is low. Nevertheless, the broad pattern
suggests higher displacement risk scores for occupations on the left and low scores on
the right, suggesting our displacement risk metrics are intuitively assessing
displacement risks correctly.
Exhibit 10: Our Displacement Risk Metrics Vary Across Occupations in an Intuitive Manner…
Highly at Risk Jobs Less at Risk Jobs
AI-Task Wage Minus Back Office AI-Task Wage Minus Back Office
Overall Wage Probability Overall Wage Probability
Less
Less Risk
Risk
Task Decision
Task Decision
Repetiveness Consequence
Repetiveness Consequence
Note: All scores are expressed in standard units that are oriented such that a larger score represents greater risk of replacement. Scores exceeding +/-3 are winsorized to +/-3.
More systematically, Exhibit 11 averages across the five measures for each occupation
and presents the 15 occupations most at risk for displacement on the left and 15
occupations least at risk of displacement on the right. The patterns are again fairly
intuitive, with proofreaders, credit analysts, and telemarketers most at risk of
displacement as their AI-exposed tasks are automated, and dermatologists, door-to-door
salespeople, and preschool teachers least at risk of displacement.
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Goldman Sachs Global Economics Analyst
Exhibit 11: … And Predict Jobs That Are More or Less at Risk of Automation in a Manner That Aligns With Anecdotes
Despite these intuitive patterns, how the different considerations captured by our risk
metrics combine to determine which occupations are displaced will likely vary across
occupations in ways that are difficult to determine ahead of time. To provide insights
into potential displacement patterns, we conduct two exercises.
In Exhibit 12 we use the average of our five displacement risk scores and estimate how
the overall displacement rate would vary under various thresholds of occupational
displacement risk. We assume that employment in each occupation that is subject to
displacement is reduced by an amount equivalent to the productivity boost delivered by
full automation of AI-exposed tasks. We vary the threshold in 10pp increments.
In this exercise, we estimate that the economy-wide displacement rate for all workers
would total 2% if the 10% most at-risk occupations are ultimately displaced, 6% if the
top 20% are displaced, 9% if the top 30% are displaced, 11% if the top 40% are
displaced, and 14% if the top 50% are ultimately displaced. Our standing assumption
that productivity gains from generative AI ultimately will lead to the displacement of
6-7% of workers thus corresponds to a scenario where roughly the 20% most exposed
occupations experience employment headwinds from generative AI.
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Goldman Sachs Global Economics Analyst
Exhibit 12: Our Labor-at-Risk Scores Suggest a 2.4% Displacement Rate if the 10% Most At-Risk Jobs Are
Fully Automated, a 6.4% Displacement Rate if the Top 20% Are Fully Automated, and an 8.8% Displacement
Rate if the Top 30% Are Fully Automated
Exhibit 13 examines a separate set of scenarios where the top 20% of occupations
most exposed to displacement according to each individual risk metric experience
employment reductions equivalent to our estimated AI-delivered productivity boosts. In
this scenario we estimate that economy-wide displacement rates would vary from 4%
to 9%, with smaller employment reductions if only back-office jobs are subject to
displacement, and larger employment reductions if the most repetitive tasks are subject
to displacement.
Exhibit 13: The Sectors Affected by Job Loss Vary Depending on the Importance of Different Components
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Goldman Sachs Global Economics Analyst
The resulting scenarios are detailed in Exhibit 14. Under our baseline assumption, we
estimate that the unemployment rate rises roughly 1/2pp above trend in the first half of
the 2030s before fading in the second half of the decade. These estimates imply a
0.1pp drag on inflation that increases then fades along a similar time path from Phillips
curve channels.
While these outcomes are fairly benign, we see several risks around the AI outlook,
namely that AI adoption could be more frontloaded, that displacement rates could be
larger, or an economic downturn could lead to more front-loaded AI-related layoffs. We
therefore also consider scenarios where marginal adoption peaks in 2029, where the
40% most exposed workers (defined according to the average of our bottom-up risk
metrics) are subject to displacement, and where the first waves of AI-related
productivity gains primarily lead to displacement (until the cumulative displacement
threshold built into our estimates is exhausted). We also consider the interaction across
several of these scenarios.
Under these alternative assumptions, we estimate that the peak increase in the
unemployment rate could vary from 0.7-1.8pp (implying peak Phillips curve inflation
drags that vary from 0.15-0.4pp), and that the peak impacts could arrive as much as five
years earlier than in our baseline.
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Goldman Sachs Global Economics Analyst
Exhibit 14: Our Baseline Estimates Imply a 0.4pp Peak Increase in the Unemployment Rate and 0.1pp Drag
on Inflation Due to AI Automation, but See Risks Skewed Toward Larger and Earlier Effects
Taken together, our analysis suggests that labor displacement from generative AI will
have a meaningful but manageable impact on the US economy over the next 5-10 years.
That said, risks are skewed toward a more disruptive impact, particularly if AI adoption is
more frontloaded than we expect.
Joseph Briggs
Sarah Dong
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Goldman Sachs Global Economics Analyst
Appendix
Appendix Exhibit 1 – Recent Anecdotes and Company Commentary Suggest Companies Are Starting to Reduce Headcount Due to
AI-Generated Efficiencies
Company Speaker Quote Date
AI is doing 30 to 50% of the work at Salesforce now and I think that that will, you know,
Marc Benioff
Salesforce continue. I think that all of us have to get our head around this idea that AI can do things that 6/26/2025
(CEO)
before, you know, we were doing and we can move on to doing higher value work.
As we roll out more Generative AI and agents, it should change the way our work is done.
We will need fewer people doing some of the jobs that are being done today, and more
Andy Jassy
Amazon people doing other types of jobs. It’s hard to know exactly where this nets out over time, but 6/17/2025
(CEO)
in the next few years, we expect that this will reduce our total corporate workforce as we get
efficiency gains from using AI extensively across the company.
The operations team is at the tip of the spear on using and leveraging new AI tools and
Marianne Lake
capabilities. And based upon what we know today, we expect headcount will trend down by
JPMorgan Chase (CEO of Consumer & 5/19/2025
about 10% over the next five years or so, even as the business grows by another more than
Community Banking)
25%.
When we think about [the] HR industry, which is [a] $300 billion-plus industry but its including
Recruit Holdings
Deko Idekoba 60 or 65% of human labor manual cost. It's very difficult to find [an industry] with such a high
(parent of Indeed and 5/14/2025
(CEO) percentage of human labor manual cost. What we believe is basically, how can we simplify
Glassdoor)
hiring with using AI and technology and data to reduce manual work?
Duolingo is going to be AI-first. AI is already changing how work gets done. It's not a
question or if or when. It's happening now. … Being AI-first means we will need to rethink
much of how we work.
Luis von Ahn We'll be rolling out a few constructive constraints to help guide this:
Duolingo 4/28/2025
(CEO) - We'll gradually stop using contractors to do work that AI can handle
- AI use will be part of what we look for in hiring
- AI use will be part of what we evaluate in performance reviews
- Headcount will only be given if a team cannot automate more of their work
- Most functions will have specific initiatives to fundamentally change how they work
So here is the unpleasant truth: AI is coming for your jobs. Heck, it's coming for my job too.
Micha Kaufman This is a wake-up call. It does not matter if you are a programmer, designer, product
Fiverr 4/7/2025
(CEO) manager, data scientist, lawyer, customer support rep, salesperson, or a finance person - AI
is coming for you.
Before asking for more [h]eadcount and resources, teams must demonstrate why they
Tobi Lutke cannot get what they want done using AI. What would this area look like if autonomous AI
Shopify 4/7/2025
(CEO) agents were already part of the team? This question can lead to really fun discussions and
projects.
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Goldman Sachs Global Economics Analyst
Disclosure Appendix
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We, Jan Hatzius, Joseph Briggs, Sarah Dong and Megan Peters, hereby certify that all of the views expressed in this report accurately reflect our
personal views, which have not been influenced by considerations of the firm’s business or client relationships.
Unless otherwise stated, the individuals listed on the cover page of this report are analysts in Goldman Sachs’ Global Investment Research division.
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