34 STRATEGIES FOR NEW PRODUCT INTRODUCTION
L034 Compare the three strategies for new product introduction
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interfunetional view.
“Market pal. According (otis view, the market is the prinary bess for determining the produets fru shoutd make, wih tte vega
‘oy existing technology A fm should make what it can sell. Customer needs ave detesmined, and ten the Me organizes the
technology, resources and processes nee to design a procuct an supply the exstomer. The market will pul” through the products
{hat are made. An example of market pul is new clothing ad jewelery designs that are potetially appealing to customers. The market
‘nt pul these designs through with aes.
‘Tecmology posh In this view, teciology i the primary determinant ofthe prodets the Mum should make, The frm parses a
‘ecluologybised advantage by developing superior tecinologis in thes materials and components. The produets are pushed into the
‘ark, au marketing’ jodi to create demand for these new products. Since the products have superior tecnolgy. they sould have
‘natura advantage inthe market. This was the approach used by Tesla in designing battery powered vehicles before demand
materialized
Inerfuetonal ven. This view combines some ofthe aeantages ofthe fst wo strategies, with products that ft the market needs (new
orexsting matkets) and have a technical advantage as wel To accomplish this al functions (e.g, marketing engineering, operation
nd finance) shoul colaborate to design the now profcts needed by the frm, Often, this is done by forming eoss functional teams
tat te responsible forthe development of «new product. This an appealing approach for exiting Dusneses but aso the most
‘meu to implement. Oren crossnnetiona ition must be overcame fo achive the depre of eooperation required fr
Jnerunctional product developmen to succeed. A humorous lok ata lack of interfitinal cooperation is depicted in © Figure 3
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3.2 NEW PRODUCT DEVELOPMENT PROCESS
1L03.2 Contrast ancl compare the three phases of new procluct development
‘Most rms have an organized nev product development (NPD) process that follows specific phase ox prescribe steps. These phases
‘ny be formally defined in compan documents aud rei sir by seuior management between phases. The purpose of tis
_pro2es iso gain control of prodet development ant ensue tha ll inpoctat issues are adressed bythe NPD team ISO 9000