Tele calling Script
Good morning/afternoon! Sir/Madam Am I _______ speaking from Loan Bazaar. And I am making
this call because my company offering you a wide range of financial products. These include Home
Loans and Loan Against Property or LAP
I just wanted to check whether you are considering taking a loan to buy a new home.
If the answer is ‘YES’ from a potential client:
Reply: It is great to know that you are genuinely interested in getting a home loan because we have
a wide range of products available at the lowest minimum interest rates available. We also present
to you a professional relationship manager (RM) who will help you secure a home loan quickly in
about 7 days.
Also, we have partnered with 40+ private, nationalized, MNCs and NBFCs to provide you with an
array of home loan offer options that you can choose from among. So, if you are seriously
interested in securing a home loan for yourself that satisfies your needs, we can discuss further a
few important questions
1. What is the location of the property you are looking to take a home loan for?
2. What is the agreement value and your loan requirement?
3. Is the property under construction or ready to move?
4. Are you a salaried individual? If, yes what is your salary?
5. Do you have any business or self-employed?
6. What type of business are you involved in?
7. Do you have an office that is rented or owned?
8. How much ITR do you file?
Closing: Thank you! for giving me your precious time today. It was truly a pleasure talking with
you. I am looking forward to developing a long and fruitful business association with you.
If the answer is ‘NO’ from a potential client:
Reply: No problem at all sir/madam but just out of sheer curiosity, may I know if you are interested
in taking a home loan in the future or do you currently know anyone who might be. If so, do let me
know as my company would be grateful for the invaluable information that you would provide.
Before ending this conversation though, I would like you to answer a few questions for our
reference.
1. Do you still have to completely repay an earlier home loan?
2. Are you searching for a property?
3. If there is a loan amount you still have to repay then what is the amount?
4. Which bank has provided you with a home loan?
5. What is the interest rate you are paying for a home loan?
Closing:
Thank you! It was a pleasure talking to you.
