1.

4 Given a scenario, configure basic mobile-device network connectivity and

application support.

2G/3G/4G/5G
2G, 3G, 4G, and 5G are different generations of cellular network technology, each
offering faster data speeds and better performance.
 Global System for Mobile Communications (GSM) vs.
code-division multiple access (CDMA)
GSM and CDMA are two different technologies used for cellular networks. GSM is the
more common standard worldwide, while CDMA is primarily used in North America.
Here's a brief overview:

 GSM: Uses separate channels for voice and data, offering wider coverage and better
international roaming.
 CDMA: Uses a shared spectrum for voice and data, potentially offering higher data
speeds in ideal conditions.

Most modern phones support both GSM and CDMA, so you don't need to worry too
much about which technology your carrier uses.

Preferred Roaming List (PRL) updates

A PRL is a list of preferred roaming partners for your carrier. It helps your phone
connect to the best available network when you're outside your home network. PRL
updates are usually automatic, but you can sometimes check for and install them
manually through your phone's settings menu.

The specific steps for managing PRL updates will vary depending on your phone and
carrier. Consult your carrier's support website or documentation for more information.
 Bluetooth
Bluetooth is a short-range wireless technology that allows devices to connect and
exchange data. Here's what you need to know:

Enable Bluetooth:

 Method 1: Swipe down from the top of your screen to access the quick settings
panel. Look for the Bluetooth icon and tap it to toggle it On.
 Method 2: Open the Settings app on your phone. Find the Bluetooth section and
toggle it On.

Enable pairing:

 Bluetooth should automatically enter pairing mode once turned on. Look for a message
or notification indicating the phone is discoverable.

Find a device for pairing:

 Open the Bluetooth settings on your phone.

 The phone will scan for nearby Bluetooth devices.
 Choose the device you want to pair with from the list.

Enter the appropriate PIN code:

 Some devices require a PIN code to pair. The code will be displayed on either the
phone or the other device. Enter the code on the correct device to complete the pairing.

Test connectivity:

 Once paired, try sending a file, playing music, or using another feature that requires
Bluetooth connection with the paired device.
 If there's an issue, check if both devices are still discoverable and Bluetooth is active on
both.

Location services:

Location services use various technologies, including GPS, cellular data, and Wi-Fi, to
determine your phone's location. This information can be used for various apps and
features, like navigation, weather updates, and location-based games.

Global Positioning System (GPS) services:

GPS uses satellites to pinpoint your location with high accuracy. It works outdoors
without requiring an internet connection.
 Cellular location services:

Cell towers can also be used to estimate your location, especially when GPS signal is
weak or unavailable. This method is less accurate than GPS but works indoors and in
urban areas with good cellular coverage.

To manage location services:

 Open the Settings app on your phone.

 Find the Location section and choose your preferred setting (On, Off, or Battery
saving).
 You can also manage location permissions for individual apps within the app settings.

Mobile Device Management (MDM) and Mobile

Application Management (MAM)
Both MDM and MAM are solutions for managing mobile devices used by employees in
a corporate environment. However, they have different levels of control:

MDM: Manages the entire device, including:

 OS updates and security patches

 Device settings (e.g., password enforcement, encryption)
 Application installation and permissions
 Remote wipe in case of loss or theft
 Data encryption and containerization

MAM: Manages specific applications on the device, regardless of device ownership

(BYOD vs. company-owned):

 Secure access to corporate data within the app

 Application configuration and data encryption
 Secure app containerization to isolate corporate data
 Selective wipe of corporate data from the app only

Choosing the right option:

 MDM: Best for company-owned devices with strict security requirements and sensitive
data access.
 MAM: Best for BYOD programs where personal and corporate data coexist on the
device, or for managing specific applications across various device types.

Corporate Email Configuration

MDM or MAM solutions often manage corporate email configuration on mobile devices.
This typically involves:

 Securing email access with encryption protocols and password requirements

 Setting up automatic email syncing
 Implementing secure email signing and encryption
 Remote wipe of email data in case of device loss

Two-factor Authentication (2FA)

2FA adds an extra layer of security to logins by requiring two verification steps. MDM
and MAM solutions can enforce 2FA for corporate email and applications, typically
using:

 PIN or password
 Fingerprint or facial recognition
 Authentication code sent to another device

Corporate Applications
MDM and MAM can manage corporate applications on mobile devices. This includes:

 Installing and updating applications from a company app store

 Configuring security policies for specific applications
 Restricting access to certain applications based on user roles
 Remotely wiping application data and uninstalling them if needed

Mobile Device Synchronization and Data Caps

Mobile device synchronization keeps your data (emails, contacts, calendars, etc.)
consistent across multiple devices. However, it's crucial to be aware of data caps
associated with your cellular network plan to avoid overage charges.

Here's what you need to know:

 Recognizing Data Caps:

 Check your phone plan: Review your data allowance and potential overage costs.
 Monitor data usage: Most carriers offer tools to track your data usage.
 Consider Wi-Fi: Whenever possible, sync over Wi-Fi to avoid cellular data
consumption.

Microsoft 365 and ActiveSync:

Microsoft 365 accounts utilize ActiveSync for mobile device synchronization. This
includes emails, contacts, calendars, and more.

Data Usage Optimization:

 Control push frequency: Adjust how often your device checks for updates. Less
frequent checks mean less data usage.
 Filter synchronized data: Select only specific email folders, calendars, or contacts to
sync.
 Avoid attachments over cellular: Download large attachments only on Wi-Fi.

Alternative Sync Methods:

 Manual sync: Trigger data sync manually instead of automatic background updates.
 Cloud storage apps: Consider dedicated cloud storage apps for photos, music, and
documents instead of syncing through Microsoft 365.

Calendar and Contacts:

 Native apps: Many phones offer pre-installed calendar and contacts apps that can sync
with various services, including Microsoft 365.
 Third-party apps: Explore data-efficient third-party calendar and contacts apps with
customizable sync options.

Commercial Mail Applications:

 Data-aware apps: Opt for commercial mail applications known for their data-friendly
design and specific sync settings.
 Compare features: Research and compare data usage figures between different email
apps before choosing one