All rights reserved.

The information in this document is subject to change without notice.

Publish statement
Thank you for purchasing this series UPS.
This series UPS is an intelligent, three phase in single phase out, high frequency online
UPS designed by our R&D team who is with years of designing experiences on UPS. With
excellent electrical performance, perfect intelligent monitoring and network functions,
smart appearance, complying with EMC and safety standards, This UPS has become
standard product meets the world’s advanced level.
Read this manual carefully before installation
This manual is for
Equipment operator
Technical support

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 Safety Instruction
1. Prohibition
1.1There is a high risk of electric shock from the UPS inside, so please don’t not open

or remove the casing or front panel unless it is operated by authorized technicians,

otherwise warranty becomes void as well.

1.2 Please contact and discuss with distributors before connecting the UPS to following

equipments

 Medical equipments which have direct relationship with patients’ life

 Equipments like elevators which may do harm to human beings
 Similar equipments as mentioned above
1.3 Don’t dispose of the battery with fire so as to avoid explosion

2. Safety notice
1) Output of standard UPS reconfigured with internal batteries may be energized even

if the UPS input is not connected to the utility

2) Do disconnect the UPS input and make sure the UPS is completely off before

moving the UPS or reconfigured the connection; otherwise, there will be potential

electric shock.

3) For the sake of human being safety, please well earth the UPS before starting it.

4) Working environment and storage way will affect the lifetime and reliability of the

UPS. Avoid letting the UPS work under following environment for long time

 Area where the humidity and temperature is belong the specified

range(temperature 0 to 40℃, relative humidity 5%-95%).
 Direct sunlight and location nearby heat
 Area which can be crashed easily
 Area with erosive gas, flammable gas, excessive dust, etc.
5) Keep the ventilations in good conditions otherwise the temperature of components

inside UPS will be high and the component and UPS life will be affected.

6) It is forbidden to pour liquid or put any objects into the UPS.

7) Don’t use liquid extinguisher if there is a fire, a dry powder extinguisher is

recommended.

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 8) Battery life cycle will be shorter as environment temperature rise. Replacing battery

periodically can help to keep UPS in normal status and assure backup time required.

Battery replacement should be done by authorized technician.

9) Keep the UPS in a dry area or environment if it will not be free of operation for long

time. Storage temperature of UPS with internal battery is -20℃ to 55℃.extended

backup model without internal battery is -40℃ to 70℃.

10) Taking out the UPS or batteries from storage, it is recommended to connect them

with the utility for at least 12 hours per 3 months to avoid battery damage

11) Don’t open the battery, electrolyte inside will do harm to eyes and skin. Please use

plenty of clean water to wash if touching and go to see a doctor right away.

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 Contents

1.Product Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6

1.1 Application- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6

1.2 Product range - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6

1.3 System principle diagram - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6

1.4 Features- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -7

1.5 Product overview- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7

1.5.1 Product view- - - - - - - - - - - - - - - - - - - - - - - - - 7

1.5.2 LCD Operation instruction- - - - - - - - - - - - - - - - - - - - - - - 8

1.5.3 Display instruction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11

1.5.4 Rear panel instruction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 16

2.Installation- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18

2.1 Unpack checking- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18

2.2 Installation procedure - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18

2.2.1 Installation note- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -18

2.2.2 Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19

2.3 Connection of parallel system - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23

3.Operation- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -24

3.1 Working Modes- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -24

3.1.1 AC mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24

3.1.2 Bypass mode- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24

3.1.3 Battery mode- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24

3.1.4 ECO mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 25

3.2 Operation- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26

3.2.1 Power on - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26

3.2.2 System parameter setting- - - - - - - - - - - - - - - - - - - - - 26

3.2.3 Start - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 26

3.2.4 Manual battery testing- - - - - - - - - - - - - - - - - - - - - - 27

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 3.2.5 Invert power off- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27

3.2.6 Power off - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 27

3.3 Working Mode and transferring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28

3.3.1 Transfer to bypass if overload - - - - - - - - - - - - - - - - - - - - - - - - - - - 28

3.3.2 Normal mode to battery mode - - - - - - - - - - - - - - - - - - - - - - - - - - -28

3.3.3 Goes to Bypass mode due to over temperature - - - - - - - - - - - - - - - 28

3.3.4 Output short circuit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -28

3.4 UPS monitoring- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29

3.5 LCD operation menu- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -29

3.5.1 Main menu switching - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29

3.5.2 Submenu switching - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 29

3.5.3 Priority of info displayed on LCD- - - - - - - - - - - - - - - - - - - - - - - - - 29

4. Maintenance- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

4.1 Fan maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - 30

4.2 Battery maintenance- - - - - - - - - - - - - - - - - - - - - - - - 30

4.3 Visual checking- - - - - - - - - - - - - - - - - - - - - - - - - - 30

4.4 UPS status checking- - - - - - - - - - - - - - - - - - - - - - - - 31

4.5 Func tion c hec k ing- - - - - - - - - - - - - - - - - - - - - - - 31

5. Trouble shooting- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32

A1 RS232 communication port definition - - - - - - - - - - - - - - - - - - - - - - - - - - - - 34

A2 Specification- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35

A3 Option - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37

A4 UPS message table - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37

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 1. Production
1.1 Application

This series UPS, providing reliable AC power to various equipment, can be used for
computer center, network management center, auto control system, telecom system,
etc.

1.2 Product range

Capacity 10kVA 15kVA 20kVA

Model Standard model Extended model Standard model Extended model

with internal with internal

Remarks External battery External battery
battery battery

1.3 System principle diagram

The system can not only work as single unit, but also as parallel units to enhance the
reliability.

Fig.1-1 Single unit

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 1.4 Features

This series 10kVA/15kVA /20kVA UPS is newly introduced. It is an intelligent online

sine wave UPS.
 High frequency, double conversion, high input power factor, wide input voltage

range, the output will not be disturbed by power network, suitable for area with

poor power supply condition

 DSP technology for all-digital control, high reliability, self-diagnostics and

protections are featured in.

 Intelligent battery management which extends battery life

 LCD panel and LED indicators clearly indicate the system status and

parameters such as input/output voltage, frequency, load, temperature inside

UPS, etc.

 Perfect network power management can be achieved by using UPS

monitoring software

 Maintenance bypass switch is provided so the power supply to load will not be

interrupted while repairing

 Friendly maintenance module design, easy to maintenance.

1.5 Product overview

1.5.1 Product view

F1-2 Complete unit view

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 1.5.2 LCD Operation instruction

LCD control panel consists of LCD display board, LED and buttons, see Fig1-3, which
displays and controls these information including operating information, alarm information,
function setting information.

 LCD control panel

1) Five green LED and one red LED

2) LCD control panel which can display two lines of Chinese or four line of English
3) Button : On, Off, ESC, Enter, and Left ,Right.

ON

OFF

ESC

BYPASS FAULT

RECT INV OUTPUT

ENT

Fig.1-3 LCD control panel introduction

1. LCD Display Board 8. Output Indicator

2. ESC 9. Inverter Indicator
3. Off button 10. Battery Indicator
4. On button 11. Mains (AC) Indicator
5. right or down 12. Bypass Indicator
6. Enter 13. Fault Indicator
7. left or up

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  LED indicator definition

1) Fault Indicator（red）：On indicates when a fault occurred; Off means no fault

2) Indicator（Green）：On means AC is normal, Off means AC is not present,
blinking means voltage is beyond normal range
3) Inverter Indicator（Green）：On : when load is powered by inverter, Off : when it
is not working, blinking: when overload
4) Bypass Indicator（Green）：On : when UPS is in bypass mode, Off: not in bypass
mode; blinking: when the input is beyond normal range
5) Battery Indicator（Green）：On: when UPS is in battery mode, Off : Not in battery
mode; Blinking: when battery voltage is low or battery is not connected
6) Output Indicator（Green）：On: when there is output, Off: no output.

 LCD display content

1) Running parameters
Input voltage/frequency, output voltage/frequency/current, temperature inside
UPS, battery charging/fully charged, battery voltage.

2） Alarm information ( priority from high to low )

Shutting down, auxiliary power fault, output short circuit, inverter fault, rectifier
fault, over temperature, overload, charger fault, battery fault, ready to shut down,
output fault.

3） Parameter setting
Menu setting, floating /boosting charging setting, battery capacity setting, ID of
parallel UPS, output voltage/frequency level/calibration.
 Boosting charging voltage 2.30 to 2.35V per cell floating charging voltage
2.20 to 2.29V per cell
 Battery capacity setting includes the above each battery unit, battery
quantity (8 to 10 )*2, parallel group number, low battery voltage alarm value
(EOD ).
 Parallel setting
 UPS ID setting
 LBS setting ( Enable/Disable, Master/Slave)

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  Button definition

Button Definition
Switch on the inverter by pressing and holding it for
ON
1s when the UPS is off
Switch off the inverter output by pressing and holding
OFF it for 1s when the UPS is on, load will be powered by
bypass output if the bypass is normal
ENT Confirm the operation
ESC cancel to up menu
◀ Turn to another menu or parameter
▶ Turn to another menu or parameter

 UPS Messages reference table

Explain Content
Initialization CurState: Init
No export No-Out
At bypass Bypass
Rectifier working Mains
Battery invert Battery
Battery testing Testing
Starting Startin
ECO mode CurState : ECO
EPO mode CurState: EPO
UPS maintaining CurState: M-Byp
UPS fault CurState:Fault
Battery float charging Battery Charging
Battery Boost charging Battery Boost
Inverter working or no Inverter ON/ Inverter OFF
Master of UPS Inver Master
Maintenance switch close or open SWMB ON/ SWMB OFF

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 1.5.3 Display instruction

1) The main interface below comes out when the power is connected or the system is in
cold start. See Fig1

YDC9310
10KVA

Fig.1：Main interface

2) Press any key, it will change to the basic status interface , see Fig2 below

MODE:On-Line
Volt:AN BN CN
Vin: 220 219 221
Vout:220
Fig.2：Basic status interface

3) Press the ◀ or ▶ button, it will change to main menu, see Fig3，

FIGURE
STATUS
SETTING
COMMAND
Fig.3： Main menu

4) An arrow icon will come out on the LCD when pressing the ENT, then, the data info,
status info, setting info, command control can be selected by pressing the right or left
arrow button, and checking the details by pressing

5) Select and confirm the data info to be viewed in detail. It contains the details of the
AC input /output , inverter, battery , BUS, parallel , temperature. See Fig 4～Fig 12
below.

Figure Figure Figure

Mains Output Output
A:225.9 B:224.8 220.0V 0.0A 0KW PAK: 0
C:225.5 50.0HZ Load: 0% 0KVA
Fig.4：MAIN INPUT INFO Fig.5：OUTPUT INFO Fig.6：OUTPUT INFO

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 Figure Figure Figure
INVERT PBATT Discharge NBATT
220.0V 0V 0.0A 0V 0.0A
50.0HZ
Fig.7：INVERT INFO Fig.8：BATTERY INFO Fig.9 BATTERY INFO

Figure Figure Figure

BUS VOLT PARALLEL Temperature
-390V +390V ID:01 00℃

Fig.10：BUS INFO Fig.11：PARALLEL INFO Fig.12：TEMPERATURE

INFO
6) Select and confirm the status info to be viewed in detail, including status information,
alarm information, code, power rating, version. See Fig 13～Fig 19

STATUS STATUS
State Rated POWER
Alarm & Fault Code
Rated POWER Version
Fig.13：main menu Fig.14：main menu

STATUS STATUS STATUS

Status Alarm Rate power
Main supply MechInfo: 0101
MB Switch close Rated: 10KVA
Fig.15：status info Fig.16：Alarm info Fig.17：type info

STATUS STATUS
Code/Status Version
01 0x00 LCD Ver. D000B001
02 0x000000 DSP Ver. D000B001
Fig18：code info Fig19：version info

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 7) Select and confirm setting menu , setting information will be displayed on the screen,
which includes client setting, system setting, parallel setting, battery setting, correct
setting.

Setting Setting
User set Battery Set
System set
Parallel set
Fig.20：setting menu Fig.21：setting menu

 Select and confirm client setting ,then see Fig. 22.

Setting
User Set
BL. ON
BackLight 2

Fig.22：User setting information

 Select and confirm system setting menu ,then see Fig23～Fig28

Setting Setting Setting

System set System Set System Set
V-level 220V Auto Enable V-Upper 15%
F-level 50HZ F-Range 5% V-Lower -45%
Fig.23：system setting Fig.24：system setting Fig.25：system setting

Setting Setting Setting

System Set System Set System Set
V-Fine 0% Mode On-Line POWER Enable
SW Times 9 POWER Enable Buzzer Disable
Fig.26：System setting Fig.27：System setting Fig.28：System setting

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  Select and confirm parallel menu，then see Fig.29～Fig.30

Setting Setting
Parallel Set Parallel Set
ID 1 P-Redund 0
P-Amount 1 LBS NO LBS
Fig.29：Parallel setting Fig.30：Parallel setting

 Setting battery see Fig. 31～Fig. 34

Setting Setting Setting

Battery Set Battery Set Battery Set
EOD 1.60 Batt-G 1 Boost 2.30
Batt Num 10 Batt-C 7 Float 2.20
Fig.31：battery setting Fig.32：battery setting Fig.33：battery setting

Setting
Battery Set
Boost Enable

Fig.34 Battery setting

 Control operation see Fig.35～Fig.40

Command Command
Battery Test Battery Test
Turn On Delay Turn Off Delay
Batt.Cap.Test Batt.Cap.Test
Fig.35：control menu Fig.36：control menu

Command Command Command

For: 1sec STOP Testing After: 1sec
Ent: sure Ent: sure Ent: sure
Esc: cancel Esc: cancel Esc: cancel
Fig.37 Battery self-test Fig.38 stop battery testing Fig.39 Turn on/off delay

Command
Batt. Cap.Test
Ent: sure
Esc: cancel
Fig.40 Battery
capacity self-test

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 8） Warning message see Fig.41～Fig.46

Warning!
Warning! Warning! Interrupt
Set no Echo:31 Set Error:31 switch prompt
Sure:Ent No:ESC
Fig.41 no echo for setting Fig.42 error for setting Fig.43 switch delay

Warning! Warning! Warning!

Off will cause Off will cause Switch Limited
sys.Overload output fail Sure:Ent
Sure:Ent No:ESC Sure:Ent No:ESC
Fig.44 overload due to Fig.45 no output due to Fig.46 switch times
shutdown shutdown

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 1.5.4 Rear panel instruction

Fig.1-4 YDC9310H/S Rear Instruction

1) AC input
2) Maintenance bypass switch (covered)
3) Handle
4) Output
5) Input
6) Dry contact
7) RS232
8) RS485
9) Intelligent slot
10) Parallel slot
11) External battery connector

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 Fig.1-5 YDC9315/YDC9320 Rear Instruction
1) Input
2) Output
3) AC input
4) Maintenance bypass switch
5) Dry contact
6) RS232
7) RS485
8) Intelligent slot
9) Parallel slot
10) External battery connector

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 2 Installations

2.1 Unpack checking

1) Don’t lean the UPS when moving it out from the packaging.
2) Check the appearance to see if the UPS is damaged during the transport, do not
switch on the UPS if any damaged found and please contact the dealer.
3) Check the accessories according to the packing list and contact the dealer if
found any parts missing.

2.2 Installation procedure

2.2.1 Installation note

Put the UPS at flat place next to the equipment.

Keep UPS at least 20cm from wall or equipment or other object. Don’t block the
ventilation holes of the UPS front panel and bottom part, so as to keep the
ventilation in good conditions, avoid temperature of components inside getting high.
Keep the UPS away from high temperature, water, flammable gas, erosive gas, dust,
direct sunlight, explosive things
Don't lay the UPS outdoor
3P 125A/400V circuit breaker is required at the input and battery and 2P 125A/400V
is required at the output.
PDU is required to connect to the UPS output so as to weaken the affection between
loads
In order to fix the UPS, please lock its wheels by shifting the sheet on each wheel.
RCD load like computer ,linear load and small inductive load can be connected with
the UPS. Please contact dealer if other types of loads is required to connect.
For the sake of user and equipments, please betake correct power configuration.

Fig.2-1a Correct power configuration

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 Fig.2-1b Wrong power configuration

2.2.2 Installation

 External battery connection (for extended model only )

1) Make sure battery quantity complies with the specs. Measure the voltage of
battery bank after finishing connection and the battery voltage should be around
240VDC. Don’t mix batteries with different capacity, manufacturers and don’t mix
brand new and old batteries, either.
2) The breaker onto battery cabinet should be off.
3) Take out the connection box and remove the cover of terminals, use multi-meter
to make sure there is no DC voltage at the battery terminals of UPS.
4) Connect battery pole with positive pole, negative pole and common pole to
battery connecter(BAT+,BATN,BAT-）, don’t reverse battery connection.

CAUTION
It is recommended to connect or replace battery after switching off the
system; don’t reverse battery connection when doing battery hot-swapping.

A
B
C
N

N
L

Fig.2-2a YDC9310S External battery connection

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 A
B
C
N

N
L

BAT+

BATN
BAT-

BAT+（8/9/10）
BAT-（8/9/10）

Fig.2-2b YDC9310H External battery connection

BAT-

BATN
BAT+
A
B
C
N
N
L BAT-（8/9/10）

BAT+（8/9/10）

Fig.2-2c YDC9315/9320 External battery connection

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  UPS input and output connection

Minimum 5AWG copper wires are required for the 10K-20KVA, including
input/output cables, battery cables.

1) Switch off all breakers before connecting cables

2) Remove the cover of the terminals, see Fig 2-3, then follow them to connect the

cables correctly.

Fig.2-3a YDC9310S Fig.2-3b YDC9310H

I/O terminals connection I/O terminals connection

Fig.2-3c YDC9315/9320
I/O terminals connection

CAUTION
Terminators are required so as to ensure the connections are firm
Don’t reverse the input L and N
Don’t connect the UPS input to a wall outlet or the outlet will get burnt.

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 3) Connect the UPS output L, N, E to L, N, E of load via a PDU. Tighten the screws
and shelter the terminals

WARNING！
Please connect the output Earth well before other operation

 Connection of the UPS communication cables

1) RS-232 cable provided in accessories can be used to connect the UPS with PC
2) Follow step below is to install SNMP (if purchased )：
A. Remove the cover of SNMP slot at UPS rear panel and keep it for further use.
B. Insert the SNMP card and tighten the screws
C. Connect the UPS with internet by network cable.
D. Refer to the SNMP manual provided to do SNMP setting

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 2.3 Connection of parallel system

Parallel Parallel Parallel

cable cable cable

UPS1 UPS2 UPS3 UPS4

Fig.2-4 parallel system

Make sure all the breakers are off and no output at the UPS output.

CAUTION
Connect the A/B/C/N/L and E well
Configured individual battery bank for each extend backup UPS in
parallel system. Don’t use common battery bank.

Parallel cables:

When the UPSes are connecting in parallel, the copper wires required to connect
with each UPS is minimum 5AWG, but the main wire for linking all the UPS in
parallel should be N* 5AWG(N refers to the number of the UPS in parallel.)

Make sure the cables are as shorter as possible to reduce any possible noise
interference to data transfer.

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 3. Operation

3.1 Working modes

The UPS has AC mode, bypass mode, battery mode and ECO mode

3.1.1 AC mode

If the AC input and load capacity are in normal ranges, load will be powered by
inverter output, battery will be charged at the same time. AC and inverter indicators
on LCD control panel will be on (green).

CAUTION
Please note below if the UPS input power is provided by a generator
1) Don't switch on the loads before starting UPS. After the UPS
has been started and worked steadily, switch on the loads one
by one. Suggest that the total capacity of the loads should be
lower than 30% of capacity of the generator
2) It is suggested that the rating of generator should be 1.5-2 times
of the capacity of the UPS.
3) When several UPSes are connected in parallel, all the UPS
may share with one battery bank only, which means the
10-20Kva are common battery type UPS.
3.1.2 Bypass mode

When the AC power is connected and the UPS has not been switched on, or the
UPS is overloaded after switching on the UPS, it will go to bypass mode. The Loads
will be powered by AC, battery will be charged, the bypass indicator on the LCD
control panel will be on (green). But, if the bypass is beyond normal range or
absent, the UPS will not go to bypass mode and no power will be supplied to the
loads.

3.1.3 Battery mode

In AC mode, if the AC is absence or beyond normal range, the rectifier and charger
will stop working, the loads will be powered by battery bank of which energy goes
through inverter circuit. The Inverter’s and battery’s indicators on LCD control panel
will be on (green) and the alarm will beep every 3 seconds.
In battery mode, if the battery voltage becomes low and reaches the setting value,
the system will give low battery voltage alarm, beep once every second and the LCD
will give low battery alarm, too.
CAUTION
Charge batteries for at least 8 hours when the UPS is used at the first
time although the UPS had been fully charged by manufacturer
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 3.1.4 ECO mode

In AC mode, the UPS can be set to work in ECO mode if the load has no strict
requirement on the power purity and the UPS can stay in bypass mode normally. If
the AC is beyond normal range, the UPS will transfer back to inverter mode. The
Efficiency for the UPS in ECO mode is much higher.

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 3.2 Operation

3.2.1 Power on

Switch on the AC input and bypass circuit breakers if all connections are correct. If
external batteries are connected, please switch on the battery breaker first, then the
AC breaker. Fans will spin, the system will execute self-diagnostics. After the self
diagnostics is finished, the buzzer inside will beep twice. The system will go to
bypass mode, then AC and bypass indicators on front panel will be on (green) and it
goes to inverter mode.

3.2.2 System parameter setting

Check the information displayed on the LCD by right or left arrow button, press ESC
to quit from the main menu.
When the function setting interface as P.11 Fig3, press the ENT then hold it for 1s to
enter to do the function setting such as floating charging, boosting charging,
temperature compensate function, battery capacity ( for extended backup model
only )

3.2.3 Start

 AC available

1) Press the On button and hold it for 1s until hearing a beep , wait for a few
seconds, the bypass indicator will be off , the inverter indicator will be on, see
Fig3-6, then, UPS is working in AC mode

CAUTION
The UPS can start automatically when the AC power comes back if the
UPS shuts down already due to battery exhausted, or the auto restart
function has been enabled.

2) Gradually increase the load after the UPS working normally. Load information
can be checked through the LCD.
3) If the buzzer beeps twice per second and overload alarm is displayed on the LCD,
it means the system is overloaded. Please decrease the load immediately.70%
of load is recommended in case suddenly added load will not affect the UPS
work normally
CAUTION
If the UPS has transferred to bypass mode due to overload for several
times and reach the setting times in 1 hour, it will keep in bypass mode
unless manually transfer to inverter mode or automatically transfer to
inverter mode 1 hour later without overloading

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  Battery mode

UPS can start in battery mode even if the AC is absent.

1) Press the On button and hold for 1 second until hearing one beep, battery and
inverter indicators will be on after finishing self-diagnostics. The UPS will beep
once every 3 seconds which means it is working in battery mode
2) Add load as in AC mode above.

CAUTION
Please decrease load immediately if the system is overloaded; otherwise,
it will shut down in some time.

3.2.4 Manual battery testing

When the inverter is working, the input AC is normal , and the UPS is not overloaded,
and the battery voltage is not lower than 12V per block, the battery testing can be
carried out by pressing the button on the LCD control panel. When the battery is
being tested, the buzzer will beep and the battery indicator will blink. When the
testing is complete, the buzzer stops beeping, the battery indicator stops blinking,
and the UPS will recover to status before testing. If there are some problems with
the batteries, the LCD will show details

CAUTION
The battery status info will be re-fresh every time after the testing.
The Battery fault info checked out by testing due to battery weak can be
eliminated automatically after fully charging.

3.2.5 Inverter shutdown

1) If the AC is normal, press the off button and hold for 1 second until hearing one
beep, the inverter indicator will be off , the bypass indicator will be on and the
UPS will work in Bypass mode
2) If the AC is absent, press the off button and hold for 1 second until hearing one
beep, the UPS will shut down the output ,the LCD will display shutting down.

3.2.6 Power off

After switching off the inverter, switch off the AC and the battery circuit breaker, the
LCD control panel will be off and the fan will stop. If there is a battery bank
connected, it will take 30 seconds to shut down the system completely
The power of the load(equipment) will be cut off when the UPS is powered off

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 3.3 Working Mode and transferring

Usually, the UPS should be set to work in AC mode, so it will transfer to battery
mode automatically without interruption when AC is failed. When the UPS is
overloaded, it will transfer to bypass mode without interruption. When the inverter is
defective or over-temperature, the UPS will transfer to bypass mode if the bypass is
normal.

3.3.1 Transfer to bypass if overload

When the load of UPS is beyond normal range and lasts for setting time, it will
transfer to bypass mode and beeps twice every second. Then, the load is powered
by AC directly, at that time, please decrease the load immediately until the alarm is
eliminated. The UPS will start the inverter after 5 minutes. In order to protect the
load and the UPS, it has set the limitation of times of transfer to bypass mode due to
overload in 1 hour. If it exceeds the limitation, UPS will keep in bypass mode.

3.3.2 Normal mode to battery mode

The UPS will go to battery mode if AC is failed. The UPS will shut down
automatically if battery has been exhausted. When AC recovers, the UPS will start
inverter automatically. If the UPS was shut down manually in battery mode, when
AC recovers, it will remain in Bypass mode, which means you can not start the
inverter automatically.

3.3.3 Goes to bypass mode due to over temperature

The temperature inside of the UPS may be high if ambient temperature is high or the
ventilation is poor, then the UPS will go to Bypass mode, the fault indicator will be on
(red), the LCD will display the inner temperature is high and long beeps will come. If
so, please cut off the input power of the UPS, move objects affecting the ventilation
away from the UPS if any or increase the distance between UPS and the wall. Wait
until the UPS temperature becomes normal then restart it.

3.3.4 Output short circuit

When the UPS output is in short circuit, the UPS will cut off the output, the fault
indictor will be on ( red ), and the LCD will display that output is in short circuit and
long beeps come. If so, please disconnect the load in short-circuit, cut off the UPS
input power and wait for 10mins, the UPS will shut down automatically or press the
off button to shut down within 10s.Before restarting the UPS, please make sure that
the short circuit problem has been solved

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 3.4 UPS monitoring

Please refer to the instruction of the UPS monitoring software provided.

3.5 LCD operation menu

3.5.1 Main menu switching

Press the left/right arrow and the ENT button can switch among alarm info, running
parameter and function settings. Press the ENT to enter alarm info, running
parameter or function settings. To enter function setting, double pressing on the
ENT is required.

3.5.2 Submenu switching

1) Press the arrow button can view details after entering the running function
interface, press the ESC to return to main menu.
2) Press the arrow button can view details after entering the function settings
interface, press the ESC to return to main menu
3) Parameter which has been selected and changed will be highlighted. Press
arrow button to change the value and press the ENT to confirm the value.
Once confirmed, it will not be highlighted.
4) Press the arrow button can view detailed alarm info after entering the alarm
info interface, press the ESC to return to main menu

3.5.3 Priority of info displayed on LCD

1) If there is alarm but no valid operation on buttons, the alarm info with top
priority will be shown on the LCD automatically
2) When there isn’t any alarm and the LCD is displaying the submenu of running
parameters, such as output current, these parameters will be always
displayed on the LCD if no operation on buttons. If the LCD is not displaying
the submenu of running parameters, it will return to main menu in 30s if there
is no operation on buttons

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 4 Maintenance
Please follow 2.2.1 to install the UPS

4.1 Fan maintenance

Continual working time of the fan is 20000 to 40000 hours. It will be shorten as
temperature raises. Please check the fan periodically, make sure there is wind
blown out front it.

4.2 Battery maintenance

There are sealed lead acid maintenance free batteries inside the UPS if it is
standard model. Battery life depends on environment temperature and
discharge/charge cycles, it will be shorter if temperature raises or deep discharged.
Periodical maintenance is required so as to keep battery in good conditions.
1) The most proper working temperature is 15 to 25 Celsius degree.
2) Avoid small discharging current. Don’t let UPS work in battery mode
continuously for 24 hours.
3) Charge battery for at least 12 hours every 3 months if it is free of operation. If
the environment temperature is high, charge it once every 2 months.
4) For extended backup models, check and clean the battery connectors
periodically.。

If backup time has become much less than before, or there is battery fault displayed
on the LCD, please contact distributors to confirm whether the batteries need to be
replaced or not.

CAUTION
1) Don't short circuit battery, or it may cause a fire.
1) Don’t open battery, released electrolyte is harmful to skin and
eyes

4.3 Visual checking

Keep the ventilation of the UPS in good condition

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 4.4 UPS status checking

1) To check to see if there is any fault , the fault indictor is on or any alarm there or
not.
2) Please find the cause if the UPS is working in bypass mode.
3) If the UPS is working in battery mode, make sure it is normal; on the contrary,
please find out the cause

4.5 Function checking

Do function checking once every 6 months.

1) Press the off button to see if the buzzer and indicators and the LCD are normal or
not. Please refer to 3.1
2) Press the On button, check the indicators, the LCD and the UPS inverter, and
make sure they are normal
3) When the UPS is working in normal, do battery testing to test battery.

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 5 Trouble shooting

Please contact the distributor if problems can not be solved by trouble shooting
below

No Problem description Probable causes Solution

No display on the
A Input power absent Use Multi-meter to measure the
1 LCD, no self-
B Low input input to see if it is normal or not.
diagnostics
AC normal but AC A Input circuit breaker off.
A Switch on the input breaker
2 indicator off, the UPS B Input power connection
B Check the connection and re-do
is in battery mode problem
Output connection
3 No alarm but no output Check the connection and re-do
problem
pressing ON button time is
UPS doesn’t start after A Press and hold On button for 1s
4 insufficient
pressing On button B Disconnect all loads and restart
B Overload
Input AC is beyond normal Pay attention to the backup time if
5 AC indicator blinking
range the UPS is in battery mode
Buzzer beeps twice
every second, the LCD
6 UPS overload Disconnect some loads
shows “output
overload”
A Battery circuit breaker A Switch On the breaker, check
”Fault indicator On and off or poor connection the battery connections
7 the LCD shows B Reverse battery B Check the battery polarity
“battery fault” connection C Contact distributor to replace
C Battery defective battery
Fault indicator on, the
8 LCD shows ”charger Charger defective Contact distributor
fault “
A Charge battery for 8 hours when
AC is normal, then test the
A Battery not fully charged
9 Abnormal backup time backup time again
B Battery terminate
B Contact distributor to replace
battery
A Check to see if there is wind
blown out from the fans
Long beeps, fault
Over temperature inside B Move objects away from the
10 indicator on, LCD
UPS UPS
show…
C Wait till the UPS cools down
and restart UPS

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 Long beep fault
indicator on, the LCD Eliminate the short circuit and
11 Output short circuit
shows “output short restart UPS
circuit ”
12 Long beeps, fault
indictor on, the LCD
shows“ rectifier
Fault inside UPS Contact distributor
fault”/“inverter
fault”/“auxiliary power
fault”/“output fault”
Abnormal sound or shut down UPS immediately and
13 Fault inside UPS
smell Contact distributor
Please provide the UPS model, SN when calling distributor for maintenance.

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 Appendix 1. RS232 communication port
definition

Definition of Male port：

Pin 2 receive, pin 3 send,

Pin 5 ground, others floating

Connection between PC RS232 port and UPS RS232 port

PC --------------------- UPS
RDX 2<------------------- TX 2
TDX 3--------------------> RX 3
GND 5--------------------- GND 5

Available function of RS232

■ Monitor UPS power status

■ Monitor UPS alarm info
■ Monitor UPS running parameters
■ Timing off/on setting

RS-232 communication data format

Baud rate ---------- 2400bps

Byte length ---------- 8bit
End bit ---------- 1bit
Parity check ---------- Null

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 Appendix 2. Specification
Capacity 10KVA/8KW 15KVA/12KW 20KVA/16KW
Type 10KVA-H/S 15KVA-H 20KVA-H
Input mode Three phase
Power factor ≥0.99
rated voltage 220VAC/230VAC（can be set）
rated frequency 50Hz/60Hz（can be set）
Voltage range 145~280V
input

Frequency range 40~70Hz

max：+5%， +10% or +15%， default +5%
Bypass voltage range
min：-20%, -30% or -45%, default -45%
Bypass frequency range ±1%、±2%、±4%、±5%、±10%
5%（100% liner load，input THDV ≤1%）
THDI
7% （100% non liner load，input THDV ≤1%）
Battery number 2*(8～10)（12V）
Battery type VRLA
battery

Charge model Boost charge or float charge auto switch

Charge time Boost charge up to 20Hr(Max)
1A（S）
Charge current(A)
6A（H）
Output type Three line of single-phase
Output precision 1.0%；
less than 2% at 100% liner load
Voltage distortion（THD）
less than 3.5% at 100% non-liner load
Rated voltage 220/230V
Frequency precision ±0.1%
Rating Frequency 50Hz/60Hz
Frequency track speed 1Hz/s
105%~110%，1Hr
output

110%~125% 10min
Overload
125%~150% 1min
≥150% 200ms
Overload for bypass 125%
Peak value factor 3:1

Efficiency at normal ≥90%

Efficiency at battery
≥81%
mode
Efficiency of inverter ≥92%

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 5.0%
Dynamic respond
20ms
DC heft ≤500mV
Between Normal mode
Switching

0ms
and battery mode
Between inverter and 0ms。
bypass unlock：＜15ms (50Hz), ＜13.33ms (60Hz)
Noise <55dB（1m）
Display LCD+LED
Safety Meet IEC62040-1 GB4943。
Max input voltage 320Vac，1Hr
Conduction ：IEC 62040-2
EMI Radiation ：IEC 62040-2
Harmonics ：IEC 62040-2
EMS IEC 62040-2
MTBF 250,000Hr 1＋1 400,000Hr
MTTR 30min
Isolation resistance > 2MΩ（500Vdc）
Isolation intension 2820Vdc， <3.5mA，1min
Surge Meeting IEC60664-1 1.2/50uS+8/20uS 6kV/3kA.
Protection IP20
Strike Meeting YD/T 1095
Package Meeting YD/T 1095
Traffic Meeting YD/T 1095
Parallel circumfluence 1＋1≤8%，N＋1≤3%
Parallel equal current 1＋1≤8%，N＋1≤10%

Dimension & weight

DIMENSION
Capacity KVA 10KVA/8KW 15KVA/12KW 20KVA/16KW
High mm 655
Wide mm 250
Deep mm 590
10KVA：76Kg（S）/35kg(H)
15KVA: 45kgs(H)
Net weight kg

20KVA: 46kgs(H)
Colour Black

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 Appendix 3. Option
1. Extended battery box
2. Dry contact card
3. SNMP card
4. Parallel card

Appendix 4. UPS message table

01（running）

0x01 Non output

0x02 on bypass
0x03 on online
0x04 on battery
0x05 Battery self-testing
0x06 Inverter starting
0x07 ECO mode
0x08 EPO
0x09 maintenance bypass
0x0A Fault

02：（status）

8 9 A B C D E F EPO
4 5 6 7 C D E F Rectifier working
2 3 6 7 A B C E F Rectifier limit
1 3 5 7 9 B D F Input normal

8 9 A B C D E F Input 1：main /0：battery

4 5 6 7 C D E F charging
2 3 6 7 A B C E F P-battery boost charging
1 3 5 7 9 B D F N-battery boost charging

8 9 A B C D E F Battery self-testing
4 5 6 7 C D E F 00：shutdown；01：soft start；
2 3 6 7 A B C E F 0：no output；11：output normal
1 3 5 7 9 B D F Alarm for switch delay

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 8 9 A B C D E F Capacity no enough
4 5 6 7 C D E F Overload to shutdown
2 3 6 7 A B C E F Overload to bypass
1 3 5 7 9 B D F Parallel to bypass

8 9 A B C D E F Switch times up to limit

4 5 6 7 C D E F Master
2 3 6 7 A B C E F MB switch close
1 3 5 7 9 B D F Input switch close

8 9 A B C D E F
00：no out；01：bypass；10：invert
4 5 6 7 C D E F
2 3 6 7 A B C E F 0（hold）
1 3 5 7 9 B D F 0（hold）

03：（Alarm A）

8 9 A B C D E F Rectifier fault
4 5 6 7 C D E F Rectifier over temp
2 3 6 7 A B C E F Invert over temp
1 3 5 7 9 B D F rectifier over current

8 9 A B C D E F Assistant supply 1 fault

4 5 6 7 C D E F Assistant supply 2 fault
2 3 6 7 A B C E F Input SCR fault
1 3 5 7 9 B D F discharge SCR fault

8 9 A B C D E F Charge SCR fault

4 5 6 7 C D E F Fan fault
2 3 6 7 A B C E F Fan supply fault
1 3 5 7 9 B D F BUS over voltage

8 9 A B C D E F BUS lower voltage

4 5 6 7 C D E F BUS voltage of P-N different
2 3 6 7 A B C E F Phases wrong
1 3 5 7 9 B D F Soft start fault

8 9 A B C D E F N loss
4 5 6 7 C D E F Battery on the contrary
2 3 6 7 A B C E F No battery
1 3 5 7 9 B D F P-charge fault

8 9 A B C D E F N-charge fault
4 5 6 7 C D E F Battery voltage lower
2 3 6 7 A B C E F Battery voltage higher
1 3 5 7 9 B D F pre-alert for battery low

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 8 9 A B C D E F Frequency of Input over limit
4 5 6 7 C D E F Voltage of Input over limit
2 3 6 7 A B C E F 0（hold）
1 3 5 7 9 B D F 0（hold）

04：（Alarm B）

8 9 A B C D E F Inverter fault
4 5 6 7 C D E F Bridge cross of inverter
2 3 6 7 A B C E F Invert SCR short circuit
1 3 5 7 9 B D F Invert SCR open circuit

8 9 A B C D E F bypass SCR short circuit

4 5 6 7 C D E F bypass SCR open circuit
2 3 6 7 A B C E F CAN communication fault
1 3 5 7 9 B D F Current no equality for parallel

8 9 A B C D E F Bypass phase wrong

4 5 6 7 C D E F Sync fault
2 3 6 7 A B C E F Bypass over track
1 3 5 7 9 B D F Bypass over protect

8 9 A B C D E F IGBT over current

4 5 6 7 C D E F Fuse fault
2 3 6 7 A B C E F Parallel cable fault
1 3 5 7 9 B D F Parallel relay fault

8 9 A B C D E F LBS unlock
4 5 6 7 C D E F Initialization fault
2 3 6 7 A B C E F Can’t start
1 3 5 7 9 B D F overload

8 9 A B C D E F Parallel overload
4 5 6 7 C D E F DC heft over limit
2 3 6 7 A B C E F Bypass over current
1 3 5 7 9 B D F Feedback protect

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