ericsson bp250
system programming manual
TABLE OF CONTENTS
Pg 3 INTRODUCTION
READ BEFORE ATTEMPTING TO PROGRAM
Pg 4 CHANGE SYSTEM TIME
CHANGE EXTENSION NAME
Pg 5 CLASS OF SERVICE (call barring)
Pg 6 PROGRAMMING OPERATOR PARAMETERS
(off duty position)
Pg 7 SUPERVISION OF EXTENSIONS
Pg 8 DIVERSIONS
Pg 9 COMMON ABBREVIATED DIALLING
COMMON ABBREVIATED NUMBER NAMING
Pg 10 RECORDING VOICE ANNOUNCEMENTS
Pg 11 AUTHORITY CODES (passwords)
Pg 12 INTERNAL PAGING
Pg 13 GROUP CALL PICK UP
OTHER USEFUL COMMANDS
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Read before programming!!!
INTRODUCTION
System Programming can be accessed from either the:
DBC214 Operator’s Console
or a
DBC213 Executive Telephone
Both phones will not ring whilst in programming mode. If you
choose to program from the Operator’s Console, placing the phone
on Nightswitch or Offduty is recommended.
KEY FUNCTIONS
When in programming, keys take on different functions…
CONSOLE and EXECUTIVE
Erases keystrokes from the screen - -
Allows curser to move one space + +
Enter ‘2nd’then‘#’
Exit Programming Clear Right C
HOW TO READ THE MANUAL
Each programming sequence will begin the same way. It is screen
prompted, so refer to the screen for instructions as well as
following the steps in this manual.
Read the steps from left to right so that you can check you are
programming correctly by comparing your screen response with the
column ‘response on screen’.
KEY IN RESPONSE on screen
1. *00# 2. System Enter password
3. 33333 4. Enter Enter command
5. eg.6103 6. Enter Set Hour/ Minute/Second
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TO CHANGE SYSTEM TIME
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
6103 Enter Set Hour/ Minute/Second
Enter Shows current time
Key in new time
Hour : Minutes : Seconds (do not enter 00 for seconds, enter an actual number)
Enter 12 H Mode, Display (6104)
Y to select 12 hr mode or N to select 24 hr mode
Enter
TO CHANGE EXTENSION NAMES
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
6601 Enter Ext. or trunk name
Key in extension number (or trunk line number)
Enter Arrow
Enter Shows current name
Key in new name
Enter
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CHANGING CLASS OF SERVICE FOR EACH EXTENSION
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
0103 Enter TCD day COS
Type Extension number to program
Enter
Key in new COS for Day
Enter TCD night COS
Shows current COS for night
(0104)
Key in new COS for night (when Night-switch is activated)
Enter
COS (CLASS OF SERVICE) LEGEND
Standard access levels are:
0 = No restrictions
1 = IDD/STD/Mobiles/Local
2 = STD/Mobiles/Local
3 = Mobiles/Local
4 = Internal
5 = Greater Sydney (42, 43, 45, 46, 47) Mobiles/Local
All levels can dial 000
For other variations please advise technician.
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PROGRAMMING OPERATOR PARAMETERS
(offduty position)
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
4001 Enter Alt answer position
Enter
Key in extn no. you want calls to go to when Offduty is activated.
Enter No answer time (4003)
Enter the ring time before the Console Offduty’s itself i.e. 30secs
Enter
Note: if your offduty position is going to a ‘Fictive Number’ and you wish to add or delete
extns from the list, please refer to the Supervision of Extns on page 7 to supervise or
delete this Fictive Number from their phone.
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TO PROGRAM SUPERVISION OF EXTENSIONS
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
0301 Enter Function of key
Key in extension number of phone to have a supervision key
Enter Select key
Type the number of the key you want Function key
programmed to flash/ring i.e. A=1, B=2
Enter
Type 13 Enter Associated number (0302)
Key in Extension Number to be supervised
Enter Ringing alternative (0303)
Key in either 0 for no ring, 1 for ring and 2 for delayed ring (10 sec)
Enter Moves onto next key
eg. 2 key = B key
NOTE - Command 0301 can be used to program any function to a key
For example:
CODE USE
13 supervision To program the flashing (answerable) light of extn numbers, or
fictive numbers used for Offduty and Nightcall answering.
10 namecall To delete a function from a key
15 voice paging To program a Paging Key
26 busy/free on 2 A key to reverse the programming of the Line 2 key (either open or block
it from incoming calls)
35 common hold A Hold key that can be picked up from another extn
45 conversation A key to record an ongoing conversation. The recording appears as a
recording message within your voicemail.
16 ACD answer key The flashing answer key for an ACD group.
29 ACD log on/off The Log On/Off key for an ACD group
key
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TO PROGRAM DIRECT DIVERSION ADDRESS
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
0109 Enter Direct diversion?
Extn. no. Enter Direct diversion?
Y or N Enter Diversion on no reply?
(0110)
Y or N Enter Diversion on busy?
(0111)
Y or N Enter Diversion address
Enter Key in Diversion Address
Enter
TO PROGRAM TIME FOR DIVERSION
KEY RESPONSE on screen
0119 Enter Diversion long
Extn number Enter
Key in value for initial diversion (default = 14)
Enter Diversion short (0120)
Key in value for 2nd diversion time (default = 8)
Enter
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TO PROGRAM COMMON ABBREVIATED DIALLING
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
2501 Enter Common external
number
Key the speed dial number you want to program, or for the first number in the range
available to you, skip to next step.
Enter Arrow at right
Enter Curser flashes
Key in 0 followed by Phone Number
Enter
Press Backwards Command 2501
Press Return Flashing Cursor
Type next speed dial number etc.
TO PROGRAM NAME TO ABBREVIATED NUMBER
Name will only appear in the Console or 213’s Directory:
External function
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
6510 Enter
Enter
Type in speed dial code
Enter
Type in name Enter
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RECORDING VOICE ANNOUNCEMENTS
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
(see below) Enter Arrow at right
Enter
Key in announcement number eg. 1
Enter
Press Record
Speak your message
Press Enter to complete and store announcement
Press Return
Type in number of announcement again
Press Enter
Press Playback to listen
Recording Commands:
Operator busy message 4401 – Message No. ______
Night Message 4417 – Message No. ______
Automated Attendant 4411 – Message No. ______
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AUTHORITY CODES
To allow an Extn to alter their default 0000 password:
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter command
0117 Enter Authority code
Key in extension number
eg. 201 Enter Yes/No
Ensure answer is yes
Enter
Note: if you are re-setting a personal password back to the
default 0000, program the extn to read NO, enter it and then re-
enter it as YES. This re-sets the password back to default,
while also allowing the password to be personalized again.
At the phone you have just programmed to be a YES, you may use the following
procedures:
TO SELECT YOUR PERSONAL PASSWORD # * 72 * 0000 * new 4 digit code #
Note: R13 systems refer to voicemail prompts.
TO BLOCK YOUR EXTENSION * 72 #
TO RE-OPEN YOUR EXTENSION # 72 * 4 DIGIT CODE #
BYPASSING BLOCKED EXTENSION * 72* 4 DIGIT CODE #
You can now make one call
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TO PROGRAM INTERNAL PAGING
Program an extension to receive voice page announcement:
Handset must be digital with a speaker
KEY
*00# System
33333 Enter
4801 Enter
Extn. no. Enter
Y Enter
Program an extn to initiate voice page announcement:
*00# System
33333 Enter
0301 Enter
Extn. no. Enter
Type the number of the key to be the paging key (A =1 etc.)
Enter
Type 15 Enter
Page Group (0-7) Enter
Command (4801)
4801 = Voice page group 0
4802 = Voice page group 1
4803 = Voice page group 2
4804 = Voice page group 3
Note: Under command 3102-3105 you may name your paging group so
that for example: ‘sales group’ or ‘level 1’ can be read on the
screen during the page.
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To Add or Delete Extns in
GROUP CALL PICK-UP
KEY RESPONSE on screen
*00# System Enter password
33333 Enter Enter Command
4201 Enter Dir. no. of member
Key directory no. for required group (00-15)
eg. 00 Enter Enter sequence no.
Key in extension’s position in group i.e. 00-19
(or just press enter for 1st position and scroll with
the Forward key until a vacant position becomes available)
eg. 01 Enter Dir. no. of member
Enter Extn number to be added to group
or Delete current Extn number to be erased from group.
Enter Dir. no. of member
OTHER USEFUL COMMANDS:
Forced Password entering when internal MESSAGE key is pressed –
Command 0160
Programming of Individual Short Numbers on the 2nd Function of a key –
Command 0401
Swapping Extn Numbers online (not to be used if you have a Patch-Panel) –
Command 5603
Changing the Ring Type on Line 2 (0=flash only, 1=ring, 2=delayed ring)
Command 0115
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