Practical Questions and Answers on HRM
Q41. How do you explain the concept of “Workforce Diversity” with a practical
example?
Concept: Inclusion of employees from different backgrounds (age, gender, ethnicity, etc.).
Example: Infosys' “Returnship” program for women restarting careers.
Class activity: Assign students a company and have them audit its diversity practices and
suggest improvements.
Q42. Demonstrate the difference between “HRM” and “Personnel
Management.”
Aspect | Personnel Management | HRM
-------|----------------------|-----
Focus | Administrative tasks | Strategic goals
Example | Keeping records | Workforce planning
Case: A company shifting from attendance tracking to HR analytics for improving
productivity.
Q43. Give a practical example of “HR Analytics.”
Example: Zomato used attrition data to revise delivery staff incentive structures.
Teaching: Students use mock data (Excel) to identify a problem and propose a data-driven
HR solution.
Q44. What is “Job Evaluation”? How can students do a mock evaluation?
Concept: Determining job worth relative to others.
Activity: Provide 5 job roles with responsibilities. Students rank them and assign
hypothetical pay scales using point-factor or ranking method.
Q45. Practical case for “Performance Appraisal Bias”?
Example: Manager rates older employees lower due to age bias.
Discussion: Use role-play where students identify and rectify halo, leniency, or stereotyping
bias in appraisals.
Q46. How would you explain “Employee Engagement Strategies” using
examples?
Example: Google’s 20% innovation time, open communication culture.
Class exercise: Ask students to design a cost-effective engagement strategy for a startup
with low budget but high attrition.
Q47. What practical methods explain “Compensation and Benefits”?
Activity: Provide a budget. Students must create a total rewards package (base pay + bonus
+ non-monetary benefits) for a mid-level role.
Lesson: Balancing fairness, performance, and market competitiveness.
Q48. How do you demonstrate “Grievance Handling Procedure”?
Role-play: An employee raises a harassment issue. Students play HR, manager, and
employee to follow step-by-step grievance redressal.
Outcome: Understand importance of neutrality, documentation, and resolution timelines.
Q49. Explain “Flexible Work Arrangements” in current industry context.
Example: Tata Consultancy Services’ “25x25 model” (only 25% of workforce in office by
2025).
Class activity: Groups propose a flexible policy for a logistics firm—highlighting pros and
risks.
Q50. What is “Industrial Relations”? How can it be taught practically?
Example: Maruti Suzuki Manesar plant strike—students analyze the timeline, union role,
negotiation outcomes.
Exercise: Simulate a negotiation between management and a union over revised shift hours.
Q51. How do you explain “Psychological Contract” in the workplace?
Concept: Unwritten expectations between employer and employee.
Example: An employee expects promotion after 2 years of loyalty; if unmet, it leads to
disengagement.
Classroom Activity: Students discuss cases where psychological contracts were broken and
the outcomes.
Q52. What is “Employee Empowerment”? Provide a practical example.
Example: 3M allows employees to spend 15% of their time on innovative projects.
Class Task: Ask students to propose empowerment techniques in a hierarchical
manufacturing company.
Q53. How does “HR Branding” work in talent attraction?
Example: Infosys uses its campus programs and social media to promote its employee-
friendly image.
Exercise: Students design a digital campaign to attract fresh graduates to a mid-sized firm.
Q54. Give a real-life example of “Work-Life Balance” initiatives.
Example: Wipro offers sabbaticals, remote working, and mindfulness programs.
Classroom discussion: How do Gen Z’s work-life balance expectations differ from Gen X?
Q55. Explain “360-Degree Feedback” with a classroom simulation.
Simulation: Assign roles of peers, subordinates, manager, and client. Each gives feedback on
a student’s group leadership.
Outcome: Understand multiple perspectives in performance evaluation.
Q56. What are “Retention Strategies”? Provide one from Indian companies.
Example: TCS provides continuous learning, international mobility, and internal job posting
to retain employees.
Student task: Design a retention strategy for a high-attrition call center.
Q57. What is “Virtual Onboarding”? Share a recent industry trend.
Example: During COVID, Accenture created virtual welcome kits, video mentor sessions, and
remote access support.
Group Activity: Design a 3-day virtual onboarding plan for IT interns.
