Bid Number/बोली मांक ( बड सं या) :
GEM/2025/B/6066461
                                                                                  Dated/ दनांक : 03-04-2025
                                       Bid Document/ बड द तावेज़
                                           Bid Details/ बड ववरण
Bid End Date/Time/ बड बंद होने क तार ख/समय       24-04-2025 16:00:00
Bid Opening Date/Time/ बड खुलने क
                                                 24-04-2025 16:30:00
तार ख/समय
Bid Offer Validity (From End Date)/ बड पेशकश
                                                 180 (Days)
वैधता (बंद होने क तार ख से)
Ministry/State Name/मं ालय/रा य का नाम           Ministry Of Communications
Department Name/ वभाग का नाम                     Department Of Telecommunications (dot)
Organisation Name/संगठन का नाम                   Bharat Sanchar Nigam Limited Portal(bsnl)
Office Name/कायालय का नाम                        Maharashtra Telecom Circle
 े ता ईमेल/Buyer Email                           mgbhut1971@bsnl.co.in
                                                 Facility Management Services - LumpSum Based -
                                                 Commercial; General Cleaning Sweeping Mopping dusting;
Item Category/मद केटे गर
                                                 Consumables to be provided by service provider (inclusive
                                                 in contract cost)
Contract Period/अनुबंध अविध                      1 Year(s)
Minimum Average Annual Turnover of the
bidder (For 3 Years)/ बडर का यूनतम औसत           28 Lakh (s)
वा षक टनओवर (3 वष का)
Years of Past Experience Required for
same/similar service/उ ह ं/समान सेवाओं के िलए    3 Year (s)
अपे   त वगत अनुभव के वष
MSE Exemption for Years of Experience and
                                          No
Turnover/ अनुभव के वष से एमएसई छूट
Startup Exemption for Turnover/ टनओवर के
                                                 Yes
िलए   टाटअप को छूट   ा   है
                                                 Experience Criteria,Bidder Turnover,Certificate (Requested
                                                 in ATC),Additional Doc 1 (Requested in ATC),Additional Doc
                                                 2 (Requested in ATC),Additional Doc 3 (Requested in
Document required from seller/ व े ता से मांगे   ATC),Additional Doc 4 (Requested in ATC)
गए द तावेज़                                       *In case any bidder is seeking exemption from Experience /
                                                 Turnover Criteria, the supporting documents to prove his
                                                 eligibility for exemption must be uploaded for evaluation by
                                                 the buyer
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                                                Bid Details/ बड ववरण
 Do you want to show documents uploaded
 by bidders to all bidders participated in             No
 bid?/
 Bid to RA enabled/ बड से रवस नीलामी स        य कया Yes
 RA Qualification Rule                                 50% Lowest Priced Technically Qualified Bidders
 Type of Bid/ बड का      कार                           Two Packet Bid
 Time allowed for Technical Clarifications
 during technical evaluation/तकनीक मू यांकन के 5 Days
 दौरान तकनीक प ीकरण हे तु अनुमत समय
 Estimated Bid Value/अनुमािनत बड मू य                  9200934
 Evaluation Method/मू यांकन प ित                       Item wise evaluation/
 Financial Document Indicating Price
 Breakup Required/मू य दशाने वाला व ीय द तावेज         Yes
  ेकअप आव यक है
 Arbitration Clause                                    No
 Mediation Clause                                      No
EMD Detail/ईएमड      ववरण
 Advisory Bank/एडवाईजर बक                              Bank Of Baroda
 Schedule 1 EMD Amount/ईएमड रािश (In INR)              46920
 Schedule 2 EMD Amount/ईएमड रािश (In INR)              27269
 Schedule 3 EMD Amount/ईएमड रािश (In INR)              98215
 Schedule 4 EMD Amount/ईएमड रािश (In INR)              11616
ePBG Detail/ईपीबीजी ववरण
 Advisory Bank/एडवाइजर बक                              Bank Of Baroda
 ePBG Percentage(%)/ईपीबीजी      ितशत (%)              5.00
 Duration of ePBG required (Months)/ईपीबीजी क
                                                       30
 अपे   त अविध (मह ने).
(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the
relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service
Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this
Policy./जेम क शत के अनुसार ईएमड छूट के इ छुक बडर को संबंिधत केटे गर के िलए बड के साथ वैध समिथत द तावेज़ तुत करने है ।
एमएसई केटे गर के अंतगत केवल व तुओं के िलए विनमाता तथा सेवाओं के िलए सेवा दाता ईएमड से छूट के पा ह। यापा रय को इस नीित के
                                                                                                                           2 / 10
दायरे से बाहर रखा गया है ।
(b). The EMD Amount will be applicable for each schedule/group selected during Bid creation.
(c). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable./ईएमड और संपादन
जमानत रािश, जहां यह लागू होती है , लाभाथ के प म होनी चा हए।
Beneficiary/लाभाथ :
AGM
01ST FLOOR D-WING ADMIN BLDG, BSNL CIRCLE OFFICE JUHU ROAD SANTACRUZ WEST MUMBAI-54
(Agm Cpc)
MII Compliance/एमआईआई अनुपालन
 MII Compliance/एमआईआई अनुपालन                       Yes
MSE Purchase Preference/एमएसई खर द वर यता
 MSE Purchase Preference/एमएसई खर द वर यता           Yes
1. If the bidder is a Startup, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and
"Experience Criteria" subject to their meeting of quality and technical specifications. If the bidder is OEM of the
offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of
quality and technical specifications. In case any bidder is seeking exemption from Turnover / Experience Criteria,
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer.
2. The minimum average annual financial turnover of the bidder during the last three years, ending on 31st
March of the previous financial year, should be as indicated above in the bid document. Documentary evidence in
the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant /
Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the bidder is less than 3-year-old, the average turnover in respect of the
completed financial years after the date of constitution shall be taken into account for this criteria.
3. Years of Past Experience required: The bidder must have experience for number of years as indicated above in
bid document (ending month of March prior to the bid opening) of providing similar type of services to any
Central / State Govt Organization / PSU. Copies of relevant contracts / orders to be uploaded along with bid in
support of having provided services during each of the Financial year.
4. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as
defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued
by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned
Ministry. If the bidder wants to avail the Purchase preference for services, the bidder must be the Service
provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the
bid in respect of the offered service. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price
within L-1+ 15% of margin of purchase preference /price band as defined in the relevant policy, then 100% order
quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price. The buyers are advised to
refer to the OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public
Procurement Policy for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in
India) Order, 2017. Benefits of MSE will be allowed only if the credentials of the service provider are validated on-
line in GeM profile as well as validated and approved by the Buyer after evaluation of submitted documents.
5. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and
for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc.
This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any
impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of
quoted prices which would be determined by the buyer based on its own assessment of reasonableness and
based on competitive prices received in Bid / RA process.
6. Reverse Auction would be conducted amongst first 50% of the technically qualified bidders arranged in the
order of prices from lowest to highest. Number of sellers eligible for participating in RA would be rounded off to
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next higher integer value if number of technically qualified bidders is odd (e.g. if 7 bids are technically qualified,
then RA will be conducted amongst L-1 to L-4). In case number of technically qualified bidders are 2 or 3, RA will
be between all without any elimination. If Buyer has chosen to split the bid amongst N sellers, then minimum N
sellers would be taken to RA round. In case Primary products of only one OEM are left in contention for
participation in RA based on lowest 50% bidders qualifying for RA, the number of sellers qualifying for RA would
be increased to get at least products of one more OEM (directly participated or through its reseller) if available.
Further, if bid(s) of any seller(s) eligible for MSE preference is / are coming within price band of 15% of Non MSE
L-1 or if bid of any seller(s) eligible for Make in India preference is / are coming within price band of 20% of non
MII L-1, then such MSE / Make in India seller shall also be allowed to participate in the RA process.
Excel Upload Required/ए सेल म अपलोड कए जाने क आव यकता :
Price Breakup - 1742360464.xlsx
Additional Qualification/Data Required/अित र          यो यता /आव यक डे टा
Details of the premise:1742360481.pdf
Scope of work:1742360488.pdf
Evaluation Method ( Item Wise Evaluation Method )
Contract will be awarded schedulewise and the determination of L1 will be done separately for each schedule.
The details of item-consignee combination covered under each schedule are as under:
 Evaluati
             Estim
 on                                                                                                           Quant
             ated     Item/Category
 Schedul                                                                                                      ity
             Value
 es
                      Facility Management Services - Lumpsum Based - Commercial; General Cleaning             To be
 Schedule    23460
                      Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider                set as
 1           00
                      (inclusive In Contract Cost)                                                            1:1
                      Facility Management Services - Lumpsum Based - Commercial; General Cleaning             To be
 Schedule    13634
                      Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider                set as
 2           10
                      (inclusive In Contract Cost)                                                            1:1
                      Facility Management Services - Lumpsum Based - Commercial; General Cleaning             To be
 Schedule    49107
                      Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider                set as
 3           24
                      (inclusive In Contract Cost)                                                            1:1
                      Facility Management Services - Lumpsum Based - Commercial; General Cleaning             To be
 Schedule    58080
                      Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider                set as
 4           0
                      (inclusive In Contract Cost)                                                            1:1
Facility Management Services - LumpSum Based - Commercial; General Cleaning
Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider
(inclusive In Contract Cost) ( 1 )
Technical Specifications/तकनीक       विश याँ
          Specification                                                  Values
 Core
 Type of Premises                    Commercial
 Type of services required           General Cleaning Sweeping Mopping dusting
 Cost for Consumables/ Materials     Consumables to be provided by service provider (inclusive in contract cost)
                                                                                                                         4 / 10
           Specification                                              Values
 Service component                  Housekeeping and Cleaning Work as per bid document
 Addon(s)/एडऑन
Additional Specification Documents/अित र         विश   द तावेज़
Consignees/Reporting Officer/परे षती/ रपो टग अिधकार
                Consignee
 S.No./ .    Reporting/Officer/                                                             Additional
                                                                      To be set as
               परे षती/ रपो टग                Address/पता                               Requirement/अित र
     सं.                                                                   1
                                                                                             आव यकता
                    अिधकार
                                    422002,Office of the Principal
                                    General Manager Telecom
 1           Dileep Narhari Patil   District, Sanchar Bhawan, Sri    1                N/A
                                    Vishveshwarayya Marg,
                                    Nashik-422002
Facility Management Services - LumpSum Based - Commercial; General Cleaning
Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider
(inclusive In Contract Cost) ( 1 )
Technical Specifications/तकनीक      विश याँ
           Specification                                              Values
 Core
 Type of Premises                   Commercial
 Type of services required          General Cleaning Sweeping Mopping dusting
 Cost for Consumables/ Materials    Consumables to be provided by service provider (inclusive in contract cost)
 Service component                  Housekeeping and Cleaning Work as per bid document
 Addon(s)/एडऑन
Additional Specification Documents/अित र         विश   द तावेज़
Consignees/Reporting Officer/परे षती/ रपो टग अिधकार
                                                                                                                  5 / 10
                Consignee
 S.No./ .    Reporting/Officer/                                                            Additional
                                                                     To be set as
               परे षती/ रपो टग               Address/पता                               Requirement/अित र
     सं.                                                                  1
                                                                                            आव यकता
                    अिधकार
                                   431136,SDE (MM), Divisional
                                   store, Plot no RH 114/115,
             Nandkumar
 1                                 Bajajnagar MIDC Walij,           1                N/A
             Gokulchand Sanghai
                                   Aurangabad 431136 Mr. Swami
                                   SDE :- 9422961414
Facility Management Services - LumpSum Based - Commercial; General Cleaning
Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider
(inclusive In Contract Cost) ( 1 )
Technical Specifications/तकनीक     विश याँ
           Specification                                             Values
 Core
 Type of Premises                  Commercial
 Type of services required         General Cleaning Sweeping Mopping dusting
 Cost for Consumables/ Materials   Consumables to be provided by service provider (inclusive in contract cost)
 Service component                 Housekeeping and Cleaning Work as per bid document
 Addon(s)/एडऑन
Additional Specification Documents/अित र        विश   द तावेज़
Consignees/Reporting Officer/परे षती/ रपो टग अिधकार
                Consignee
 S.No./ .    Reporting/Officer/                                                            Additional
                                                                     To be set as
               परे षती/ रपो टग               Address/पता                               Requirement/अित र
     सं.                                                                  1
                                                                                            आव यकता
                    अिधकार
                                   414001,Tele. Bhavan, SBI
 1           Sucheta Nitin Dhage   Chowk, Nr Booth Hospital,        1                N/A
                                   Ahmednagar 414001
Facility Management Services - LumpSum Based - Commercial; General Cleaning
Sweeping Mopping Dusting; Consumables To Be Provided By Service Provider
(inclusive In Contract Cost) ( 1 )
Technical Specifications/तकनीक     विश याँ
           Specification                                             Values
 Core
                                                                                                                 6 / 10
            Specification                                                Values
 Type of Premises                      Commercial
 Type of services required             General Cleaning Sweeping Mopping dusting
 Cost for Consumables/ Materials       Consumables to be provided by service provider (inclusive in contract cost)
 Service component                     Housekeeping and Cleaning Work as per bid document
 Addon(s)/एडऑन
Additional Specification Documents/अित र            विश   द तावेज़
Consignees/Reporting Officer/परे षती/ रपो टग अिधकार
                 Consignee
 S.No./ .     Reporting/Officer/                                                               Additional
                                                                         To be set as
                परे षती/ रपो टग                 Address/पता                                Requirement/अित र
      सं.                                                                     1
                                                                                                आव यकता
                     अिधकार
                                      425001,2nd Floor, TELEPHONE
              Pravin Sahebrao
 1                                    BHAVAN, BSNL, NEAR Head           1                N/A
              Borse
                                      post office Jalgaon-425001
Buyer Added Bid Specific Terms and Conditions/ े ता                                      ारा जोड़ गई बड क    वशेष शत
     1. Generic
        OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 25
        percent at the time of issue of the contract. However, once the contract is issued, contract quantity or
        contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised
        quantity or duration
     2. Buyer Added Bid Specific ATC
        Buyer uploaded ATC document Click here to view the file .
     3. Buyer Added Bid Specific ATC
        Buyer Added text based ATC clauses
                  Note 1: Checklist/ Documents to be submitted by the bidder is given below.
                    Sr.No
                            A) The bidder shall furnish the following documents in Technical Bid :-
                              Annual audited Balance sheet and Profit & loss statement duly certified by CA during t
                              he FY 2023-24, FY 2022-23 and any one year out of the preceding three FYs i.e. 2019-2
                              0, 2020-21, 2021-22 .
                     1a
                                                                                                                     7 / 10
1b    ITR for the FY 2023-24, FY 2022-23 and any one year out of the preceding three FYs
     i.e. 2019-20, 2020-21, 2021-22.
2       The authorized signatory of Company/Proprietorship /Partnership firms
       has to submit the duly verified specimen signatures by firm’s bankers with bank’s
       details(preferably on firm’s letter head)
3
     Copy of DD/ Bankers Cheque/ Original receipt issued by AO (Cash/Claims), BSNL
     Maharashtra Circle Office, Mumbai-54, against payment of EMD if submitted at Cash
     counter as mentioned in ATC.
4
     Attested copy of PAN card of the tenderer
5
     Attested copy of valid GST registration and undertaking on letterhead that the bidder i
     s not blacklisted by GST along with evidence/proof showing latest status of GST certific
     ation. Kindly note that if GSTN registration is not in active status while evaluating, the
     bid will be
     rejected and evaluation will not be done.
6
     Attested copy of EPF registration & declaration as per Appendix II
7
     Attested copy of ESI registration & declaration as per Appendix III
8
     Attested copy of experience certificate as per eligibility condition
9
     Solvency Certificate from the nationalized/ scheduled bank of the bidder for 30% of the t
     otal Estimated Value for the Schedules the bidder has participated in the GeM Bid as me
     ntioned in Section-1 Part-A has to be submitted (single Solvency for all the participated
     Schedules should be submitted) . The Solvency Certificate should be issued by the sche
     duled bank (as per RBI) and should not be older than six months from the date of openi
     ng of the GeM Bid.
10
     Declaration as per Section – 6(B) duly signed and attested regarding no near relative
11
     Bid form (Section-9) duly signed and attested
12
     Power of Attorney in prescribed format section 7(I),if not applicable then declaration
13
     Regarding Declaration for EMD/Tender Fee exemption for NSIC/MSE bidder As per Secti
     on
     7(G) along with MSME/URN registration certificate..
14
     Bidder's Profile & Questionnaire duly filled & signed as per proforma attached in
     Section 8.
15
     Article or “Memorandum of Association” or “Partnership Deed” or proof of sole “P
     roprietorshi vis. “Shop & Estt. Act License”, etc. as the case may be (if applicable
     ).
                                                                                                  8 / 10
                    16   Clause by clause compliance OR Statement of deviations, AS PER format given in
                         7(F)
                    17
                         Undertaking& declaration duly filled & signed (Format at Section 6 (A)).
                    18
                         Labour license for any of ongoing works, and if not available at the time of bid submissi
                         on or there are no ongoing works, enclose a declaration letter mentioning that labour lic
                         ense will be obtain on award of contract within stipulated period as & when required.
                    19
                         Proof of address as mentioned in cluase-4 (g) of Section-1 i.e. “T
                         he bidder having office/Branch office/work location/Regional offic
                         e in Maharashtra State only can apply in this tender
                    20
                         Certificate reg. non applicability of GFR, 2017 on grounds of Defence of India & N
                         ational Security as per proforma at Section-7(E).
Disclaimer/अ         वीकरण
The additional terms and conditions have been incorporated by the Buyer after approval of the Competent
Authority in Buyer Organization, whereby Buyer organization is solely responsible for the impact of these clauses
on the bidding process, its outcome, and consequences thereof including any eccentricity / restriction arising in
the bidding process due to these ATCs and due to modification of technical specifications and / or terms and
conditions governing the bid. If any clause(s) is / are incorporated by the Buyer regarding following, the bid and
resultant contracts shall be treated as null and void and such bids may be cancelled by GeM at any stage of
bidding process without any notice:-
   1. Definition of Class I and Class II suppliers in the bid not in line with the extant Order / Office Memorandum
      issued by DPIIT in this regard.
   2. Seeking EMD submission from bidder(s), including via Additional Terms & Conditions, in contravention to
      exemption provided to such sellers under GeM GTC.
   3. Publishing Custom / BOQ bids for items for which regular GeM categories are available without any
      Category item bunched with it.
   4. Creating BoQ bid for single item.
   5. Mentioning specific Brand or Make or Model or Manufacturer or Dealer name.
   6. Mandating submission of documents in physical form as a pre-requisite to qualify bidders.
   7. Floating / creation of work contracts as Custom Bids in Services.
   8. Seeking sample with bid or approval of samples during bid evaluation process. (However, in bids for
      attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries)
   9. Mandating foreign / international certifications even in case of existence of Indian Standards without
      specifying equivalent Indian Certification / standards.
  10. Seeking experience from specific organization / department / institute only or from foreign / export
      experience.
  11. Creating bid for items from irrelevant categories.
  12. Incorporating any clause against the MSME policy and Preference to Make in India Policy.
  13. Reference of conditions published on any external site or reference to external documents/clauses.
  14. Asking for any Tender fee / Bid Participation fee / Auction fee in case of Bids / Forward Auction, as the
      case may be.
  15. Any ATC clause in contravention with GeM GTC Clause 4 (xiii)(h) will be invalid. In case of multiple L1
      bidders against a service bid, the buyer shall place the Contract by selection of a bidder amongst the L-1
      bidders through a Random Algorithm executed by GeM system.
Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of
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this bid, they can raise their representation against the same by using the Representation window provided in
the bid details field in Seller dashboard after logging in as a seller within 4 days of bid publication on GeM. Buyer
is duty bound to reply to all such representations and would not be allowed to open bids if he fails to reply to
such representations.
All GeM Sellers / Service Providers are mandated to ensure compliance with all the applicable laws /
acts / rules including but not limited to all Labour Laws such as The Minimum Wages Act, 1948, The
Payment of Wages Act, 1936, The Payment of Bonus Act, 1965, The Equal Remuneration Act, 1976,
  The Payment of Gratuity Act, 1972 etc. Any non-compliance will be treated as breach of contract
                      and Buyer may take suitable actions as per GeM Contract.
 This Bid is governed by the General Terms and Conditions/सामा य िनयम और शत, conditons stipulated in Bid and
Service Level Agreement specific to this Service as provided in the Marketplace. However in case if any condition
specified in General Terms and Conditions/सामा य िनयम और शत is contradicted by the conditions stipulated in
Service Level Agreement, then it will over ride the conditions in the General Terms and Conditions.
In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which
shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to
undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action
in accordance with the laws./ जेम   क सामा य शत के खंड 26 के संदभ म भारत के साथ भूिम सीमा साझा करने वाले दे श के बडर से खर द
पर    ितबंध के संबंध म भारत के साथ भूिम सीमा साझा करने वाले दे श का कोई भी बडर इस िन वदा म बड दे ने के िलए तभी पा                                                        होगा
जब वह बड दे ने वाला स म                 ािधकार के पास पंजीकृ त हो। बड म भाग लेते समय बडर को इसका अनुपालन करना होगा और कोई भी
गलत घोषणा कए जाने व इसका अनुपालन न करने पर अनुबंध को त काल समा                                             करने और कानून के अनुसार आगे क कानूनी कारवाई
का आधार होगा।
                                                                  ---Thank You/ ध यवाद---
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