DRAFT CONTRACT QUALITY PLAN

DOC NAME CLIENT EFFECTIVE DATE REV REVISION DATE APPROVED BY

PROC/DCQP/01 ESKOM 05/05/24 00 05/05/25 RONNIE PHASHA
PROJECT DESCRIPTION THE PROVISION OF SECURITY GUARDING SERVICES: 24/7 UNARMED
PHYSICAL/ STATIC GUARDING, ADHOC SECURITY RELATED SERVICES, K9
SERVICES, CRIME PREVENTION PATROLS AND ARMED RESPONSE FOR
LIMLANGA CLUSTER-LIMPOPO OVER A PERIOD OF 36 MONTHS (TENDER RE-
ISSUE).

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K

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 1.0. DOCUMENT CHANGE CONTROL

DESCRIPTION OF CHANGE SECTION CHANGED DATE CHANGED APPROVED BY

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1.1. GENERAL
MAREBOLE SECURITY SOLUTIONS aim to deliver excellence in everything it does,
operating safely, securely, reliably and predictably. To achieve this aim, Marebole
Security Solutions requires its supply chain to deliver products and services safely, to
schedule, of the correct quality and to the agreed cost. The purpose of this document is
to define Marebole Security Solutions’ Contract Quality Plan that will enable the contract
for THE PROVISION OF SECURITY GUARDING SERVICES: 24/7 UNARMED PHYSICAL/
STATIC GUARDING, ADHOC SECURITY RELATED SERVICES, K9 SERVICES, CRIME
PREVENTION PATROLS AND ARMED RESPONSE FOR LIMLANGA CLUSTER-LIMPOPO
OVER A PERIOD OF 36 MONTHS (TENDER RE-ISSUE) to be executed effectively and
efficiently, first time. We shall comply with all the ISO 9001:2015 requirements as
outlined in our QMS and ESKOM QM 58.

1.2. EMPLOYER’S OBJECTIVES AND PURPOSE OF THE WORKS

Eskom seeks to appoint six suppliers for the Provision Of Security Guarding Services:
24/7 Unarmed Physical/ Static Guarding, Adhoc Security Related Services, K9 Services,
Crime Prevention Patrols And Armed Response For Limlanga Cluster-Limpopo over a
Period of 36 Months (Tender Re-Issue)

1.3. SCOPE OF THIS PLAN

The purpose of this plan is to enable us to meet ESKOM requirements in managing,
implementing, maintaining and continually improving a quality management system
(QMS) based on ISO 9001:2015. The intention is that we should continuously adhere to
ESKOM’s quality requirements in respect of the scope of works. This plan shall apply to
our employees, key stakeholders, suppliers and subcontractors involved on this project

1.4. QUALITY MANAGEMENT POLICY

Marebole Security Solutions Senior Management has developed the Quality Policy
governing day-to-day operations of the business to ensure high standard of quality in the
organization. The Quality Policy is released as a standalone document as well, and is
communicated and implemented throughout the organization. The Quality Policy of
Marebole Security Solutions conforms to ISO 9001:2015 and is structured as follows:

Commitment to Quality
Marebole Security Solutions is wholly committed to our quality policy which is in place to
ensure our services fully meet the requirements of our customers at all times. Marebole
Security Solutions’ goal is to be the best recruitment solutions provider to the not for
profit sector. To achieve this goal we are committed to implementing, maintaining and
continually assessing operational systems and processes.

Customer Focus
Marebole Security Solutions firmly believes in the concept of customer and supplier
working together in pursuing this policy and in continually striving for improvements in
service quality. This Quality Policy is based on 3 fundamental principles:
- Ensuring that we fully identify and conform to the needs of our customers.
- Looking at our service provision processes, identifying the potential for errors and taking
the necessary actions to eliminate them.

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- Everyone at Marebole Security Solutions understanding how to do their job and doing it
right first time.

Within this policy we are committed to operating our Company under the disciplines and
control of a Quality Management System conforming to the International Standard 1S0
9001:2008, planned and developed jointly with our other management functions. To
ensure that the policy is successfully implemented, staff are responsible for identifying
customer requirements, and ensuring that the correct procedures are followed to meet
those requirements Objectives needed to ensure that the requirements of this policy are
met and that continual improvement is maintained in line with the spirit of the policy, will
be set, determined and monitored at Management Review.

Communication
The Quality Policy principles and objectives will be communicated and available to staff
at all times. Training will be an integral part of the strategy to achieve the objectives. The
Policy will also be available to clients and candidates upon request.

Responsibilities
These are outlined as follows:

- Responsibility for delivering quality services rests with everyone at Marebole Security
Solutions.
- Each Team Leader has responsibility for monitoring the quality of services for their
area of the business.
- Overall responsibility for maintaining and evaluating our Quality Management System
rests with Marebole Security Solutions Quality Manager with the support of the Senior
Management Team.
- SheqAce Consulting shall be responsible for carrying out an independent audit of
Marebole Security Solutions’ Quality Management System on an annual basis.

Training & Support

(a) We shall ensure that all Marebole Security Solutions personnel understand and fully
implement our Company's policies and objectives and are able to perform their
duties effectively through an ongoing training and development programme. As part
of their induction to Marebole Security Solutions, all staff are fully briefed on the
Quality Policy, its aims and objectives.
(b) Marebole Security Solutions staff are given full training to ensure they can carry out
all functions of their role, as per guidelines set out in our quality manuals.
(c) Annual appraisals are held for all staff to assess performance and identify training
needs.
(d) All training needs identified, to ensure quality is maintained, are fed into an overall

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 training plan and assessed and implemented, whilst considering any budgetary
constraints
(e) Objectives and action points are reviewed monthly in [Link] Clarity meetings with line
managers.
Monitoring & Evaluation
Marebole Security Solutions will constantly review and improve upon our services to
ensure tasks are completed in the most cost effective and timely manner for the benefit
of all our customers.

Marebole Security Solutions shall achieve this by:

- Obtaining client feedback following the completion of each assignment
- Conducting an annual client survey relating to Quality
- Carrying out an annual candidate survey, measuring all aspects of candidate care
- Closely monitoring our ad hoc compliments and complaints procedure
- Quarterly management review meetings to assess and agree actions to
amend and improve quality management system Internal Auditing of
departments twice a year on a three month rotation.

Marebole Security Solutions is committed to operating continuously to the

highest possible quality standards and will maintain the necessary Quality
Approvals consistent with our customer requirements.

Signed (CEO): ______________________________ Date: _______________________

(NAME)

1.5. DISTRIBUTION LIST OF PROJECT QUALITY MANAGEMENT

The Project Quality Management is a controlled working document applicable to specific
projects, describing the practical application of the Quality Management Policy and
Objectives. The custodian of this document is the Quality Manager. He shall maintain a
register for the issue of this document with date and signature of the recipients. The
distribution list of the project Quality Management is as follows.

1. ESKOM Programme Manager

2. Engineer/Agent’s Representative
3. ESKOM Project Manager
4. Quality Assurer
5. Quality Controller
6. Project Execution Manager (Marebole Security Solutions)
7. Project/Resident Engineer
8. SHERQ Manager/SHEQ Officer
9. Environmental Control Officer
10. Quality Manager

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 2. METHOD OF REVISION OF PROJECT QUALITY MANAGEMENT
During periodical review of the project Quality Management as well as company quality
manual, if any changes are necessary in project quality manual, appropriate changes
shall be done. Once a change in project quality manual occurs, the quality manager shall
issue a new document giving the revision number, date and superseding previous one
and make submittal for approval & controlled distribute.

3. RESPONSIBILITIES

3.1. CONSTRUCTION PROJECT MANAGER.

1. The Construction Project Manager shall provide overall management direction on

the overall project.
2. Participate in the planning and formulation of design alternatives and solutions for
construction projects;
3. Develop and administer project budgets and fiscal controls, contract and quality
control provisions;
4. Perform cost estimating and value engineering; oversee all aspects of day-to-day
management of construction projects;
5. Monitor and coordinate work performed by field staff and construction firms;
ensuring that project operations are in compliance with design specifications and
with state and federal policies and regulations, established performance and
delivery criteria, and ensuring that client requirements are being met;
6. Research and prepare reports pertaining to operations, equipment, policies and
procedures, and/or other issues.

3.2. PROJECT ENGINEER.

Project Engineer shall be responsible for assuring and monitoring that the works
executed and materials are in accordance with the drawings, specification and contract.
He shall also:

- Ensure that approved procedures are adopted within his site.

- Ensure that staff ais adequately qualified and experienced in their relevant discipline
to perform the duties entrusted to them in a satisfactory manner.
- Ensuring that staff are familiar with all relevant procedures and have controlled
access to these required documents.
- Reporting directly to the project manager.

3.3. QUALITY MANAGEMENT REPRESENTATIVE

The QMR, under the direction of the Chief Executive Officer of Marebole Security
Solutions, is responsible for the establishing and maintaining of the Quality Policy and
the Quality System. The QMR will insure that all Marebole Security Solutions personnel
understand the Quality Policy and the company's commitment to quality. The QMR is
also responsible for:

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 The preparation and presentation of the annual Quality System status reports to
Senior Management for their review and possible action in accordance with
procedures;
 The release and recall of product and services to or from distribution and/or
customers;
 Documentation control;
 Independence of personnel responsible for the inspection, testing, and verification of
products and services including their adequacy and fitness to perform those
functions;
 Development and use of relevant, statistical-based benchmarks to continuously
measure the Quality System performance and make all personnel aware of their
meaning and significance; and
 Regulatory compliance.

3.4. SITE ENGINEER.

Site Engineer is responsible for monitoring that works executed are in accordance with
the drawing, specification and any other resolution. He shall also:
- Direct the foreman and work force.
- Ensure that the work is as per relevant approved procedures He shall be responsible
to carry out the work at site in compliance with Client instruction.
- Report to Project Engineer.

3.5. PLANNING ENGINEER.

Amongst others; he shall:

- Be responsible to participate for preparing daily, weekly & monthly reports.

- Be responsible for preparing materials, manpower, equipment resources plans
projection.
- Be responsible for preparing macro and micro planning for the project.
- Be responsible for the material submittal and approvals.
- Be responsible for claiming of variation statement.
- Be responsible for preparing procurement schedule.
- Assist & coordinate with Project Engineer.
- Report directly to Project Manager.

3.6. SAFETY ENGINEER.

He shall be responsible for preparation of site safety plan, advising and ensuring that the
safety procedures for all works are according to Client SHE Requirements and comply
with the Occupational Health and safety Act No 85 of 1993 as amended. Inter alia he
shall:

- Accompanying weekly safety walkabout with Project Manager, Project Engineer and
Client to identify/ improve safety related issues.
- Induct to every worker joining site, a brief practical training about PPE & General
safety as well as SHE and also record the details of those trained.
- Identify "SMOKING ZONE".
- Ensure site is properly safe against fire.
- Prepare Monthly safety report, accident incident ratio, total man-hours and other
safety matters.

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- Conduct tool box meeting / talk at the work front.
- Conduct monthly safety meeting with all staff and sub contractors at site.
- Investigate and reporting of any accidents / risk involving occurrence at site.
- Ensure that first aid box and referred ambulance service is available at site at all
times.
- Report directly to the Project Manager.

3.7. DOCUMENT CONTROLLER

He shall be:

- Responsible for all incoming and outgoing correspondence, internal matrix

distribution and filing per Quality Management System.
- Responsible for all incoming / drawings and custodying the master copy, distributing
the controlled copies as per matrix.
- Responsible for getting the obsolete / documents/drawings from the site and issuing
the issued for construction only.
- Responsible for keeping safe custody of all contractual documents.
- Responsible for keeping and numbering all transmittals forms as per approved
format.
- Responsible for keeping all permanent / final documents till handing over to clients.
- Responsible for maintaining the document register according to approved format.
- Establish the filing system according to the list approved by Project Manager and
endorsed by Quality Manager. This may be amended from time to time to current
requirement.
- Report to Project Engineer.

3.8. SURVEYOR
The surveyor shall control all land and building surveys necessary for the project and
deploy his surveyor to site whenever required. Site surveyor shall fix all the levels &
alignment as required at site. The Quality Controller shall check all surveys.

3.9. FOREMAN
Foreman shall be in charge of his trade and deploy all the workmen to carryout daily
operations according to direction received from site engineer. He shall arrange all tools
and materials from stock / stores to work front to carry out the job. He shall coordinate
with material control for the regular issue of the materials.

3.10. QUALITY ASSURER

- drafts quality assurance policies and procedures
- interprets and implement quality assurance standards
- evaluates adequacy of quality assurance standards
- devises sampling procedures and directions for recording and reporting quality data
- reviews the implementation and efficiency of quality and inspection systems
- plans, conducts and monitors testing and inspection of materials and products to
ensure finished product quality
- documents internal audits and other quality assurance activities
- investigates customer complaints and non-conformance issues
- collects and compile statistical quality data
- analyzes data to identify areas for improvement in the quality system
- develops, recommend and monitor corrective and preventive actions

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- prepares reports to communicate outcomes of quality activities
- identifies training needs and organize training interventions to meet quality standards
- coordinates and support on-site audits conducted by external providers
- evaluates audit findings and implement appropriate corrective actions
- monitors risk management activities
- responsible for document management systems
- assures ongoing compliance with quality and inmaintenance and repairs to located
faults on the 6.6kV to 33kV medium-voltage (MV) XLPE and PILC-insulated cables
ry regulatory requirements

3.11. QUALITY CONTROLLER

- Perform inspections of purchased items or finished company products according to
well defined criteria using standard physical, mechanical and/ or electrical
measurements.

- Rework or reject substandard items or finished products as required.

- Conduct and document process and system audits using written procedures as audit
standards.
- Accurately document the results of the inspections and testing.
- Maintain all controlled document files and test records in a timely and accurate
manner.
- Coordinate calibration of all test equipment and fixtures
- Monitor critical equipment and instrumentation to ensure proper operation and
calibration.
- Participate in the construction and/or revision of SOPs for the inspection function.
- Assist in the writing and updating inspection procedures, protocol and checklists.
- Evaluate problems and make initial recommendations for possible corrective action
to supervise.
- Work with production management and Quality Assurance to provide feedback to
accuracy of procedures.

3.12. PROJECT MANAGEMENT

This shall be executed by the ESKOM’s agent or representative.

4. CONTROL OF DOCUMENTS

4.1. INCOMING AND OUTGOING CORRESPONDENCE.

All Incoming correspondence from client shall be separately filed & according to
distribution matrix list, issue the copies to the concerned in records. A separate
register / electronic file shall be maintained. All incoming correspondence from sub
contractor / supplier shall be filed separately in different folder for each & necessary
action issue with covering letter / transmittal form shall be forwarded to client for
further action. All outgoing correspondence to clients shall have complete reference
including origination. All outgoing correspondence to sub contractor / supplier shall
have the Marebole Security Solutions internal references specifying the subject and
if necessary forwarding / approvals from clients.

4.2. MATERIAL SUBMITTAL FORM

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 All the material for permanent inclusions shall be submitted on the approved form in
4 copies / and samples (as specified) within contract document.

All the incoming correspondence from the client regarding the material approval /
rejection shall be issued to concerned personnel and subcontractor for necessary
action / resubmission. A separate register / electronic file shall be maintained only for
material submittal having a separate folder for each discipline.

4.3. CONTRACTUAL DOCUMENTS

All original contract documents shall be in custody of Marebole Security Solutions
Head Office. A copy shall be available at site for reference.

5. QUALITY ASSURANCE/CONTROL
Marebole Security Solutions treat Quality Assurance and Quality Control as two
independent and interrelated entities. The company’s Quality Assurance is recognized
as a system of general programmatic activities implemented to ensure Quality Control is
performing adequately. Whereas, Quality Control is functions in the company as as a
series of specific activities performed to provide a reproducible quality product.
Consequently, Marebole Security Solutions’s quality assurance serves as a “quality
control” for the quality control function.

Marebole Security Solutions QA Plans consist of primarily two functions:

- the QA function which is the assessment of the quality of the data (accuracy and
precision) and
- QC functions which are the activities that maintain or improve data quality. These
two functions combined form a control loop. For instance, when accuracy or
precision (a QA function) is unacceptable, QC functions increase until the quality of
the data is acceptable.

Quality Assurance at Marebole Security Solutions involves meeting programmatic

requirements but on occasion requires the implementation of external checks on data
quality. These external checks may include independent system audits, third party
sample and analysis for accuracy and precision, comparison to know calibration
standards. Conversely, Marebole Security Solutions Quality Control functions are usually
a series of frequent (daily, weekly, monthly) routine internal checks, such as system
inspections, periodic calibrations, and routine maintenance. A complete Quality
Assurance Plan encompasses both QA and QC functions and strives to identify which
function is addressed by a specific activity.

6. QUALITY CONTROL GENERAL REQUIREMENTS

Equipment manufacturer shall submit to Contractor for approval, his proposed quality
control and testing procedures covering all phases of surface preparation and
maintenance and repairs Facility management, as may be carried out in the field
respectively and associated procedures which define how control is established and
maintained. The procedures shall form part of the Quality Assurance Manual.

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 The quality control procedures shall be in the form of an inspection and test plan which
reference all test procedures, hold point, witness points, acceptance and rejection
criteria, frequency of testing and how control of quality is measures and maintained.
Where appropriate, results shall be plotted on statistical control charts showing upper
and lower limits of acceptance. Manufacturers of all materials shall supply test
certificates of all test performed and a certificate of compliance stating that the material
meets the requirements of the applicable maintenance and repairs specification.

Tests shall ensure that the quality of the surface coating is in accordance with that
specified, and shall include, but shall not be limited to thickness testing, adhesion
testing, holiday testing, abrasion testing, solvent testing, etc. Requested test should be
carried out in accordance with SANS standards as specified in our method statement.

7. INSPECTION AND TEST PLAN (ITP)

General Requirement

- Contractor shall advise the inspector before commencing specific inspections and
tests on Facility management.
- Inspector shall have the right to inspect Facility management management work at
all stages and to reject any and all tools, instruments, materials, staging, equipment
or work, which do not conform to Facility management management specification.
- In addition, Facility management management equipment manufacturer shall be
permitted all reasonable access to monitor surface preparation and application at his
discretion. Independent inspection may also be employed for full-time supervision at
the discretion of the purchaser and 0wner.
- Inspection by Facility management management equipment manufacturer or an
independent inspection service shall not relieve the Contractor responsibility within
the Contract towards the Owner for ensuring that the work in equipment
manufacturer’s shop is carried out in accordance with the Facility management
specification and inspection procedure.
- Before commencement of preparation and Facility management management, a
meeting between the Facility management equipment manufacturer, construction
contractor and purchaser and/or Owner representative shall be convened, to
establish and agree, when necessary, visible blast standards, blast profile,
satisfactory application of the equipment and agreement and calibration of inspection
equipment.
- The acceptance or rejection of preparatory work and application is the sole right of
inspector or his authorized representative.

8. TEST AND INSPECTION RESULTS

All test and inspection results for Facility management shall be written up into
reports. All reports shall be submitted to the purchaser and Owner during provisional
acceptance of the final product. During the construction of a Project, ESKOM and his
representatives are in a continuous need of objective evidence that the works
performed by Marebole Security Solutions by are done as they should be. Finding
objective evidence of compliance means that the works will be inspected by third
party competent persons and the materials will be tested by certified laboratories or
organizations like AIA’s.

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 Marebole Security Solutions main items that need to be specified in an Inspection
and Test Plan are:

- the Facility management that will be checked/inspected/tested

- the document that requires the Facility management to be checked (usually it is the
contract or similar document-specification)
- the document that according to the Facility management will be inspected/tested
(usually a standard or a statutory requirement)
- the kind of inspection that needs to be performed (visual inspection, document
approval etc)
- the frequency that this inspection needs to be performed
- the objective criteria/tolerance parameters that will determine if the inspection/test for
that item has passed or not
- the kind of document that will be prepared and saved as a record of pass or failure
(usually a signed-off form, a testing machine print-out, a photo etc)
- if this record needs to be a deliverable, meaning that it needs to be kept and handed
over to the Client at the end of the Project as part of the As-Built Folders
- the responsibilities of every party involved (Contractor, QC Engineer, Client’s
Representative etc)

The last item is usually simplified with a codified system of responsibilities as following:

H= Hold Point (the party has to perform this Facility management check and it needs to
be successful in order to proceed to the next stage of construction)

W= Witness Point (the party e.g. Client has to be informed that a test on Facility
management is being performed but its presence and signature is not obligatory to move
on to the next stage)

R= Review Point (the party has only to review the record/document that the Facility
management check has been done and it passed)

9. TRAINING

Quality Assurance Training

Training at Marebole Security Solutions is an essential element of a successful

QA/QC program. It provides the basic knowledge required to accomplish a
procedure correctly. Training also provides the understanding of a given task or
procedure, thereby enabling the individual involved to make an informed and
effective decision. Management believe that Training is a framework about which
required activities are taught in a consistent manner.

General Training

General training is viewed as providing an initial foundation. It is not intended much

to deliver detailed or specific knowledge but to provide an general understanding of
the overall system and program goals. This training is common to all individuals
directly involved at Marebole Security Solutions program. General training is
provided by SheqAce Consulting which is specific to this facility’s operation and

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 considered beyond any monitor vendor supplied training. This training is presented in
the following sections:

(a) Quality Assurance Plan

All employees directly involved at Marebole Security Solutions program must have
access to this QA/QC Plan. All employees must at a minimum become familiar with
this Plan and review appropriate SOP’s.

(b) Special and Refresher Training

Special and refresher training is necessary to maintain current levels of monitoring

competency. All new hires are required to attend QA plan training programme offer
periodically. Additionally all Marebole Security Solutions senior staff will receive
refresher training on SOP changes, operating parameters, or as QA/QC changes are
made.

10. TECHNICAL METHOD STATEMENT

Marebole Security Solutions has developed a comprehensive technical method
statement that outlines how Facility management works are to be executed.

11. DOCUMENTS NUMBERING SYSYTEM

All documents shall have a centrally managed numbering system with different
abbreviations to each discipline. Following are abbreviations to various disciplines.

BAL //FM – BAL – Facility Management

BAL //CS – BAL – Cargo Services
BAL //P – BAL – Planning
BAL //QC BAL – Quality Control
BAL //A – BAL – Administration
BAL //SC- BAL – Sub contractor

12. INTERNAL DISTRIBUTION

As soon as an information received from the client, Project Manager shall mark the
distribution as required for necessary action / information/ record, if the information
needs to be passed to subcontractor it shall be forwarded with a copy along with a
covering letter to subcontractor / supplier for their action.

13. TRACEABILITY
All documents shall be filed in a systematic / functional way marking index, contents
of the file, project so as to trace the required document. A master index shall be
maintained by the Document controller.

14. INTERFACE WITH SUBCONTRACTORS AND CLIENTS

Interface with the subcontractors and clients shall be done weekly & monthly as
required during the construction phase of the project. Minutes shall be recorded and
signed by all attendees. Copies shall be marked and given to all attendees.

15. PERMANENT QUALITY RECORDS

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 All the Permanente Quality records such as guarantee /warranty certificate, all
quality test reports and final dossier shall be submitted in the approved format after
completion of the project.

16. CONFIDENTIALITY OF DOCUMENTS

All documents shall be controlled by document controller only and shall be kept in a
separate room with lock and key facility so that no unauthorized personnel can
access to document room.

17. PROCUREMENT CONTROL

All material procurement shall be done as per our procurement management
procedure.

18. VENDORS AND SUB CONTRACTORS

All vendors and sub-contractors shall be nominated as per our Quality Manual with
the exception if any nominated either according to contract requirements or by the
Client.

19. DESIGN REQUIREMENTS

Applicable standards for this project are as follows:

• SANS 10142

• Drawings standard 240-86973501

• LV Power and Control Cables 240-56063805

• Earthing and Lightning Protection Standard 240-56356396

• MV and LV Protection Standard 240-56357424

The engineering drawings must adhere to any site-specific mitigation measures (if
applicable) supplied by a geotechnical engineer for the project in order to
accommodate the geotechnical and earth-scientific constraints in terms of founding
and construction methods, construction materials, excavation, etc.

20. MONITOR AND INSPECTION

All monitoring and inspection shall be carried out as per our method statement and
Inspection Plan. All inspections shall be carried out by QC Engineer, (the job
descriptions and responsibility as per Quality Manual). All the third party inspection
shall be carried out in accordance with the specification for which necessary
approvals shall be obtained.

21. SCHEDULE

All site inspections shall be carried out by giving a schedule of 1 day in advance. An
inspection request shall accompany along with the schedule that shall be duly signed

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 by QC engineer and clients representative. Before calling clients representative, the
QC Engineer shall ensure that the works executed is in accordance with our
approved procedure and specification, he shall sign the check list and check for
necessary attachments, after completing all this he shall request the client
representative for inspection. After getting approval from client further activities shall
commence.

22. QUALITY RECORDS

All quality records shall be submitted to client within 24hrs after completion of the
prescribed activity & after getting the approval from the client, the documents shall
be forwarded to document controller/QC/ Engineer for filing.

23. HANDLING, STORAGE AND WARE HOUSING

All handling storage and ware housing shall be as per our Quality Manual.

24. COMPLETION AND HANDING OVER FINAL DOZZIER

Final dossiers shall be prepared in consultation with the client. The final dossier shall
include the following components.

24.1. Technical Method statements

24.2. Inspection Plan
24.3. Site Inspection Reports
24.4. Field Test Reports
24.5. As built documentation
24.6. Field Release Notice
24.7. Non Conformance Reports / Site Instruction
24.8. Corrective Action Reports
24.9. Permanent Essential Documents
24.10. Certificate of Compliance
24.11. Problems faced and solutions
24.12. Lessons Learnt.
All the documents shall be clubbed together in a package with soft copy.

25. OPERATION AND MAINTENANCE MANUALS

All procedures for control, checking, operation and maintenance documents shall be
submitted to clients post commissioning & necessary training provided for nominated
client personnel operation of permanent systems all according to contract provisions.

26. QUALITY AUDITS

Quality audits and related quality performance reviews shall be carried out by
trained, accredited, and experienced personnel in accordance with procedures
documented in the CQP.

Marebole Security Solutions shall submit, for Eskom review, documented processes
for conducting project scope of work quality audits and related quality performance
reviews. Marebole Security Solutions quality audits and related quality performance
review processes shall be designed to address evaluation of progress towards
completion of project functional area deliverables as well as final deliverable quality.

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 Marebole Security Solutions shall provide a schedule of anticipated quality audits
covering all functional areas and related quality performance reviews at the time of
first post-contract award CQP submission.

Marebole Security Solutions shall maintain an accurate quality audit and related
quality performance review schedule and shall incorporate the current schedule as
an attachment to the supplier CQP

27. PROGRAMME FOR AUDIT

The programme for audit is given below. The audit schedule shall be determined by
the assumption of construction, nevertheless, it shall follow the following format:

28. AUDIT PROGRAMME

Frequency of Audit Venue, Date & Duration Department

First audit 04 – 08 JULY 2024 Purchase, Document control, Quality Control, Site
Inspection & Engineering

Second audit TBA Purchase, Document control, Quality Control, site inspection,
Engineering, suppliers / vendors

Third audit TBA Document Control, Purchase, Site Inspection, Quality Control,
Suppliers / Vendors & sub contractors & Engineering.

Fourth Audit TBA Document Control, Purchase, Site Inspection, Quality Control,
Suppliers / Vendors & sub contractors & Engineering
Final Audit TBA All areas

29. AUDIT TEAM AND REPORTING

This shall involve the Quality Management Task Team pioneered by the CEO.

30. AREAS OF AUDIT AND AUDIT REPORT

Please refer to section 24 above. Report shall be circulated to everyone involved for
non-comformance. Recommendations made leading to corrective measures.

31. DOCUMENTED INFORMATION FOR NON-CONFORMITY AND CORRECTIVE

ACTION

This procedure is applicable to all functions within Marebole Security Solutions

business and construction processes. Its purpose is to ensure that the organization
follows a formalized process of acting to eliminate the causes of non-conformities
and subsequent corrective actions. Refer to PROC/DICCA/01

APPROVED BY:

_______________________________ ________________________
Signed (QUALITY OFFICER) Date

__________________________________ ________________________

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Signed (ESKOM QUALITY MANAGER) Date

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