Eden Gilbert Kiseka
+256703055006 | edengilbertus@proton.me | linkedin.com/in/edengilbert | github.com/edengilbertus | Kampala, Uganda
Professional Summary
Versatile Tech Support Engineer with 2+ years of hands-on experience in mobile application troubleshooting, database
management, and technical problem-solving. Proven track record of improving system reliability by 20% through
systematic troubleshooting protocols and preventive maintenance. Skilled in supporting cross-platform applications, IoT
systems, and web technologies with strong customer service orientation.
Education
University of the People Remote
Associate Degree in Computer Science Expected 2027
Uganda Institute of ICT Uganda
Diploma in Electrical Engineering Expected 2027
Victoria University Uganda Uganda
Certificate of Higher Education in Physical Sciences 2025
Experience
Electrical Engineer April 2025 – Present
Neriko Electronics Kampala, Uganda
• Resolved 95% of technical issues through systematic troubleshooting protocols, improving overall system reliability
by 20% across 15+ commercial installations
• Integrated hardware and software for IoT devices with Linux-based systems using Python automation scripts and
Bash scripting
• Deployed cloud infrastructure using Google Cloud Platform including Cloud Storage for system backups and Cloud
Functions for automated monitoring
• Maintained PostgreSQL databases with Supabase integration and GCP Cloud SQL, ensuring 99.8% uptime for
client monitoring systems processing 10,000+ daily data points
• Developed mobile diagnostic applications using Flutter and Android native development, enabling field technicians
to troubleshoot systems remotely
• Created comprehensive technical documentation for system maintenance procedures, reducing training time for new
technicians by 40%
• Collaborated with cross-functional teams to identify and resolve software bugs, hardware compatibility issues, and
system integration challenges
Frontend Developer Intern August 2023
CoinPay Costa Rica (Remote)
• Provided user interface support for fintech application serving 500+ users, achieving 4.2/5 user satisfaction rating
through responsive design implementation
• Troubleshot mobile application issues across Flutter and React Native platforms, maintaining 99% app
functionality across 12+ device types
• Optimized database performance reducing query response time by 45% and resolving data synchronization issues
for customer management system
• Supported application deployment and testing processes, identifying and resolving compatibility issues before
production release
• Collaborated with development team to document technical specifications and create user guides for application
features
Independent FX Trader July 2023 – Present
Remote Self-Employed
• Developed automated trading systems using Python and machine learning algorithms with Google Cloud Platform
for data processing and storage
• Implemented cloud-based data pipeline using GCP Cloud Functions and Cloud Storage for real-time market data
analysis
• Maintained Linux servers (Ubuntu) for system deployment and automated trading execution with Python scripts
and Bash automation
• Created mobile trading dashboard using Flutter with comprehensive error handling and user support features
• Implemented risk management protocols requiring systematic analysis and quick problem resolution
Projects
One Love Autism Children’s Centre Website | Next.js, React, JavaScript, Responsive Design 2024
• Developed professional nonprofit website for autism support center serving children in Kabale, Uganda
• Built responsive web application using Next.js framework with optimized image handling and performance
• Implemented content management system for blog posts, success stories, and organizational updates
• Created user-friendly interface supporting donation campaigns and community engagement features
• Deployed production website with SEO optimization and accessibility standards compliance
Restaurant Management Platform | Flutter, React, MySQL, Linux, Apache 2023
• Built full-stack restaurant management system with mobile and web applications
• Implemented robust error handling and user support features across iOS and Android platforms
• Deployed production system on Ubuntu Linux server with comprehensive monitoring and logging
• Provided ongoing technical support and system maintenance for live production environment
IoT Device Controller Mobile Application | Flutter, Kotlin, Arduino, Bluetooth, Wi-Fi Sep 2024
• Developed cross-platform mobile application for IoT device management and remote troubleshooting
• Implemented comprehensive error handling and diagnostic features for hardware-software integration issues
• Created user-friendly interface for non-technical users to monitor and control connected devices
• Integrated real-time logging and diagnostic reporting for system maintenance
Cloud-Based Market Analysis System | Python, TensorFlow, GCP, Linux, Bash Sep 2023 – Present
• Developed machine learning models for financial market prediction using Python and TensorFlow
• Deployed scalable cloud infrastructure on Google Cloud Platform using Cloud Functions and Cloud Storage
• Implemented automated data processing pipelines using Python scripts and Linux cron jobs
• Created real-time monitoring system with GCP Cloud Monitoring and custom Python logging solutions
Technical Skills
Languages: Python, Java, JavaScript, Dart, Kotlin, SQL, C++, Bash Scripting
Mobile Technologies: Flutter, React Native, Android Development, iOS Development, Swift
Web Technologies: HTML, CSS, React, Next.js, Node.js, RESTful APIs, Express.js
Cloud Platforms: Google Cloud Platform (GCP), Cloud Storage, Cloud Functions, App Engine
Database Management: MySQL, PostgreSQL, SQLite, MongoDB, Supabase, Firebase
System Administration: Linux (Ubuntu, Debian), Windows, macOS, Android, iOS
Developer Tools: Git, Docker, Android Studio, Xcode, Visual Studio Code, Google Cloud SDK
IoT & Hardware: Arduino, Microcontroller programming, Bluetooth, Wi-Fi protocols
Certifications
Google Cloud Digital Leader Certificate March 2025
Computer Science & IT Award 2018
KHS Uganda
