MBA Project Report Structure
Topic: A Study on Consumer Behaviour and Its Impact on Marketing Strategies
Programme: MASTER OF BUSINESS ADMINISTRATION
Student's Name: SK MUSARAF ALI
Enrollment No: SGVU45D4112396117
University: Suresh Gyan Vihar University (DE)
CHAPTER 1: INTRODUCTION (8–10 pages)
1.1 Background of the Study
1.2 Problem Statement
1.3 Research Objectives
1.4 Research Questions
1.5 Hypotheses
1.6 Significance of the Study
1.7 Scope and Limitations
1.8 Operational Definitions
CHAPTER 2: LITERATURE REVIEW (15–18 pages)
2.1 Theories of Consumer Behaviour
- Maslow’s Hierarchy, Theory of Planned Behaviour, Howard-Sheth Model
2.2 Factors Influencing Consumer Behaviour
- Psychological (Motivation, Perception, Learning)
- Social (Family, Reference Groups, Culture)
- Personal (Age, Occupation, Lifestyle)
2.3 Impact of Digitalization on Consumer Decision-Making
- Social Media, E-commerce, AI & Personalization
2.4 Previous Studies on Consumer Behaviour Trends (2020–2025)
2.5 Research Gaps
CHAPTER 3: RESEARCH METHODOLOGY (10–12 pages)
3.1 Research Design (Descriptive + Exploratory)
3.2 Data Collection Methods
- Primary: Survey Questionnaire (Likert Scale), Interviews
- Secondary: Journals, Industry Reports (e.g., Nielsen, McKinsey)
3.3 Sampling Technique
- Sample Size: 300–500 consumers
- Sampling Method: Stratified Random Sampling
3.4 Data Analysis Tools
- SPSS (Regression, ANOVA, Factor Analysis)
- Thematic Analysis for Qualitative Data
3.5 Ethical Considerations
CHAPTER 4: DATA ANALYSIS & INTERPRETATION (20–25 pages)
4.1 Demographic Profile of Respondents (Tables/Charts)
4.2 Analysis of Key Variables:
- Brand Loyalty vs. Price Sensitivity
- Social Media Influence on Purchase Decisions
- Post-Purchase Satisfaction Trends
4.3 Hypothesis Testing (p-values, t-tests)
4.4 Thematic Analysis of Interview Responses
4.5 Summary of Findings
CHAPTER 5: CASE STUDIES (10–12 pages)
5.1 Amazon India: Personalization Algorithms & Consumer Trust
5.2 Zomato: How Reviews Drive Food Ordering Behaviour
5.3 Nykaa: Social Media Marketing in Beauty Industry
CHAPTER 6: CONCLUSIONS & RECOMMENDATIONS (8–10 pages)
6.1 Key Conclusions (Align with Research Objectives)
6.2 Strategic Recommendations for Marketers:
- Leveraging AI for Hyper-Personalization
- Building Trust in E-commerce
- Ethical Data Usage in Digital Marketing
6.3 Suggestions for Future Research
REFERENCES (4–5 pages)
- Follow APA 7th Edition
- Include 50+ sources (e.g., Kotler, Solomon, Journal of Consumer Research)
APPENDICES (8–10 pages)
- Survey Questionnaire
- Interview Transcripts (Samples)
- Ethics Approval Letter
- Data Coding Sheets
- Statistical Outputs (SPSS Screenshots)
KEY FOCUS AREAS FOR CONSUMER BEHAVIOUR
- Post-Pandemic Shifts: Rise of conscious consumption, demand for sustainability.
- Digital Influence: 78% of Indian consumers research online before purchasing
(Source: KPMG 2024).
- Regional Nuances: Urban vs. rural behaviour differences in India.
FORMATTING GUIDELINES
- Font: Times New Roman, 12 pt
- Line Spacing: 1.5
- Margins: 1 inch (all sides)
- Page Numbers: Bottom center
- Citation Style: APA 7th Edition