Using Avaya Web Collaboration Agent for

Android

Release 8.0
December 2013
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 Contents

Chapter 1: Introduction............................................................................................................ 7
Purpose.................................................................................................................................. 7
Intended audience................................................................................................................... 7
Document changes since last issue.......................................................................................... 7
Related resources................................................................................................................... 7
Documentation.................................................................................................................. 7
Training............................................................................................................................ 8
Viewing Avaya Mentor videos............................................................................................. 9
Support.................................................................................................................................. 9
Chapter 2: Overview............................................................................................................... 10
Avaya Web Collaboration Agent............................................................................................. 10
Audio and video in Avaya Web Collaboration Agent.................................................................. 11
Library.................................................................................................................................. 11
Supported document formats........................................................................................... 12
Web collaboration URL.......................................................................................................... 12
Installing Avaya Web Collaboration Agent............................................................................... 12
Starting Avaya Web Collaboration Agent................................................................................. 13
Chapter 3: Joining and starting web collaboration sessions............................................. 14
Joining web collaboration sessions as a guest......................................................................... 14
Avaya Web Collaboration field descriptions............................................................................. 15
Joining web collaboration sessions as a member..................................................................... 15
Member field descriptions...................................................................................................... 16
Hosting web collaboration sessions........................................................................................ 16
Ending web collaboration sessions......................................................................................... 17
Viewing the web collaboration history...................................................................................... 17
Deleting the web collaboration history..................................................................................... 17
Chapter 4: Sending meeting invitations............................................................................... 19
Sending meeting invitations.................................................................................................... 19
Customizing meeting invitations.............................................................................................. 19
Chapter 5: Configuring conferences..................................................................................... 21
Conference settings............................................................................................................... 21
Configuring conferences to start before the moderator joins................................................ 21
Configuring conferences to remain active after the moderator disconnects........................... 22
Configuring entry and exit tones....................................................................................... 22
Configuring video in conferences...................................................................................... 23
Configuring conferences to automatically start recording.................................................... 23
Configuring conferences to promote all participants to the presenter role............................. 24
Conference controls.............................................................................................................. 24
Locking and unlocking conferences.................................................................................. 24

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Contents

Enabling and disabling entry and exit tones during conferences.......................................... 25

Enabling and disabling active conferences to continue after the moderator disconnects........ 25
Starting and stopping recording........................................................................................ 26
Promoting and demoting all participants to the presenter role during conferences................. 26
Chapter 6: Participating in conferences............................................................................... 27
Using integrated audio and video............................................................................................ 27
Sending messages................................................................................................................ 27
Viewing messages................................................................................................................ 28
Chapter 7: Managing conferences........................................................................................ 29
Viewing participants .............................................................................................................. 29
Muting the audio of participants.............................................................................................. 29
Promoting participants to the presenter role............................................................................. 29
Demoting participants from the presenter role.......................................................................... 30
Promoting participants to the moderator role............................................................................ 30
Demoting participants from the moderator role......................................................................... 30
Disconnecting participants..................................................................................................... 31
Chapter 8: Sharing content.................................................................................................... 32
Viewing documents in the library............................................................................................. 32
Sharing documents from the library......................................................................................... 32
Sharing recently shared files.................................................................................................. 33
Sharing virtual whiteboards.................................................................................................... 33
Changing the type of content sharing...................................................................................... 33
Ending sharing...................................................................................................................... 34
Chapter 9: Managing meeting minutes................................................................................. 35
Viewing meeting minutes....................................................................................................... 35
Adding meeting minutes......................................................................................................... 35
Editing meeting minutes......................................................................................................... 36
Deleting the meeting minutes................................................................................................. 36

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Chapter 1: Introduction

Purpose
This document describes how to use the features of Avaya Aura® Conferencing.

Intended audience
This document is intended for people who want to learn how to use the features of Avaya Aura®
Conferencing.

Document changes since last issue

The following tasks have been added to this document since the last issue:
• Enabling and disabling entry and exit tones during conferences.
• Enabling and disabling active conferences to continue after the moderator disconnects.
• Promoting and demoting all participants to the presenter role during conferences.

Related resources

Documentation
See the following related documents at http://support.avaya.com.
Document Title Use this document to: Audience
number
Overview
Table continues…

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Introduction

Document Title Use this document to: Audience

number
04-604343 Avaya Aura® Conferencing Understand the high-level features Customers,
Overview and Specification for and functionality of the product. business
Avaya Aura® partners, and
services and
support personnel
04-604344 Avaya Aura® Conferencing Understand the high-level features Customers,
Overview and Specification for and functionality of the product. business
Turnkey partners, and
services and
support personnel
04-604323 Avaya Aura® Conferencing Understand the high-level features Customers,
Solution Description for Small and functionality of the solution. business
and Medium Enterprises partners, and
services and
support personnel
04-604328 Avaya Aura® Conferencing Understand the high-level features Customers,
Solution Description for and functionality of the solution. business
Medium Enterprises partners, and
services and
support personnel
04-604333 Avaya Aura® Conferencing Understand the high-level features Customers,
Solution Description for Large and functionality of the solution. business
Enterprises partners, and
services and
support personnel
Using
04-604428 Avaya Aura® Conferencing Manage and participate in Customers
Collaboration Agent Quick conferences using Collaboration
Reference Agent.
04-604388 Using Avaya Web Manage and participate in Customers
Collaboration Agent for iOS conferences using Avaya Web
Collaboration Agent.
04-604408 Using Avaya Aura® Manage and participate in Customers
Conferencing Conference conferences using Conference
Manager for Microsoft Outlook Manager.

Training
The following courses are available at http://www.avaya-learning.com. In the Search field, type the
course code, and click Go to search for the course.

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 Support

Course code Course title

2U00110O Selling Avaya Aura® Conferencing Solution Learning Bytes
2U00325O Avaya Aura® Conferencing 7 L1 Customer Scenario
3U00260W Designing Avaya Aura® Conferencing
5U00120E Avaya Aura® Conferencing
3204 Avaya Aura® Conferencing Implementation and Maintenance Exam

Viewing Avaya Mentor videos

Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
Procedure
• To find videos on the Avaya Support website, go to http://support.avaya.com and perform one
of the following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
Videos are not available for all products.

Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.

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Chapter 2: Overview

Avaya Web Collaboration Agent

Avaya Web Collaboration Agent is a conferencing and web collaboration tool for mobile devices.
You can use the tool to start, join, and manage audio and video conferences on Avaya Aura®
Conferencing from your Android device.
Depending on your role as moderator, presenter, or participant, you can use the application to:
• Start, join, lock, and end conferences.
• Conduct conferences using the integrated audio and video.
• Share and view documents and whiteboards.
• Send and view messages during web collaboration sessions.
• Promote or demote participants to the presenter or moderator role.
• Disconnect self or other participants.
• Add and edit meeting minutes which are available for review later.
• Record web collaboration sessions.
• Send invitations for conferences through email and text messages.
Enterprises use Event conferences to conduct conferences that involve a large number of
participants. Event conferences have a number of unique characteristics that distinguish these
conferences from regular conferences. For example, all participants are muted and entry and exit
tones are disabled.
To use Avaya Web Collaboration Agent, you must have:
• A device running Android 4.0.4 or later with a Wi-Fi or 3G/4G cellular connection
• An Avaya Aura® Conferencing account
• SIP settings from your system administrator for the integrated audio and video features
When you log in to a conference with the Avaya Web Collaboration Agent, do not change to another
application. If you change to another application and:
• Do not change back within 5 minutes, the application logs you out of the conference.
• Change back within 25 minutes, the application prompts you to reconnect to the last
conference.
• Change back after 25 minutes, you must manually log in to the conference again.
If you try to change between 3G/4G and Wi-Fi during a conference, you must join the conference
again.

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 Audio and video in Avaya Web Collaboration Agent

Audio and video in Avaya Web Collaboration Agent

With the integrated audio and video in Avaya Web Collaboration Agent, you can receive audio,
video, and data using a single device. You can click a conference URL, join the conference, and
immediately share audio, video, and data using Avaya Web Collaboration Agent. You do not need to
dial in to the conference or configure another application to share audio and video.
Integrated audio
Avaya Aura® Conferencing supports extensive flexibility in the configuration of the audio feed for
your conference. You can dial in to the conference using any telephone and start using the
integrated audio capabilities of Avaya Web Collaboration Agent. You can log in to the application
and use the audio features with the microphone and speakers of your device. You do not have to
dial the conference telephone number separately.
Integrated video
Avaya Web Collaboration Agent also supports embedded video streaming. If your device has a
camera, you can stream your own live video feed to the conference. You can also receive live video
from the other participants. Avaya Web Collaboration Agent always transmits the live video of the
currently active speaker.
Avaya Web Collaboration Agent also displays a self-view to display what your camera is
transmitting. If you do not have a camera, Avaya Web Collaboration Agent does not display a self
view, but you can see the live video of other participants.
Note:
Audio and video access in Avaya Web Collaboration Agent is an optional feature. If you do not
have access to this feature, contact your system administrator.

Library
Avaya Aura® Conferencing provides a library for users with accounts to upload documents,
presentations, and images to share in web collaboration sessions. Participants can collaborate by
viewing these documents and making notes on shared whiteboards. In the library, you can:
• Upload documents.
• View documents.
• Rename documents.
• Sort documents according to your preference.
• Delete the uploaded documents.
Sharing content from the library has the following advantages. Presenters can share content from
the library:
• From anywhere by logging in to and gaining access to the library.
• For more responsive and higher resolution sessions.

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Overview

• To enable participants to browse the shared content independently in a separate pop-up

window.

Supported document formats

Tab Document type Extension
Presentations Microsoft PowerPoint • .ppt
You can upload presentations of up • .pptx
to 30 MB.
Documents Microsoft Word • .doc
You can upload Word documents of • .docx
up to 300 pages.
Adobe Acrobat • .pdf
Plain text • .txt
Pictures JPEG • .jpg
• .jpeg
PNG • .png

Web collaboration URL

Before you can start or join a web collaboration session, you must enter the web collaboration URL
for Avaya Aura® Conferencing. The URL is the web address for gaining access to Avaya Aura®
Conferencing web collaboration. The web collaboration invitations that you send and receive contain
the collaboration URL in the following syntax:
https://IP address or FQDN of the Collaboration Agent server/aacpa
Note:
During web collaboration sessions, you cannot change:
• Between 3G/4G and Wi-Fi. If you change between these two connections, you must join
the conference again.
• From audio to video. If you change to video, the audio connection disconnects until the
application reconnects.

Installing Avaya Web Collaboration Agent

Before you begin
Install Android Release 4.0.4 or later on your Android device.

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 Starting Avaya Web Collaboration Agent

Procedure
1. Tap Play Store on your device.
2. Tap Search.
3. In the Search box, type Avaya.
4. From the search results, tap Avaya Web Collaboration Agent.
5. Install the application.

Starting Avaya Web Collaboration Agent

Procedure
Tap the Avaya Web Collaboration Agent icon on your device.

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Chapter 3: Joining and starting web
collaboration sessions

Joining web collaboration sessions as a guest

About this task
If you do not have an Avaya Aura® Conferencing account, use this procedure to join web
collaboration sessions as a guest.
As a guest, you do not get access to the audio and video conferencing features of the application.
You must dial in using an audio bridge.
Procedure
1. On the Avaya Web Collaboration screen, enter the following information:
• Collaboration URL
• Conference code
• Passcode
2. Tap Join Collaboration.
3. Tap Join as a guest.
Avaya Web Collaboration Agent displays the Guest screen.
4. In Enter your name, enter the name to display in the web collaboration session roster.
5. Tap Save.
Avaya Web Collaboration Agent saves the collaboration session and displays the Avaya
Web Collaboration screen.
6. Tap Join next to the web collaboration session entry.

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 Avaya Web Collaboration field descriptions

Avaya Web Collaboration field descriptions

Name Description
Collaboration URL The web collaboration URL that the system
administrator provided.
Conference code The conference code of the web collaboration
session that the system administrator provided.
Passcode The additional code of the web collaboration session.
Passcode is optional.
Enter your name The name that Avaya Web Collaboration Agent
displays in the web collaboration session roster.

Joining web collaboration sessions as a member

About this task
You must have an Avaya Aura® Conferencing account.
Procedure
1. On the Avaya Web Collaboration screen, enter the following information:
• Collaboration URL
• Conference code
• Passcode
2. Tap Join Collaboration.
3. Tap Join as a member.
Avaya Web Collaboration Agent displays the Member screen.
4. In Enter user name and password, enter the user name, domain address, and password of
your Avaya Aura® Conferencing account.
5. (Optional) Tap one or both the following:
• Remember my password
• Enable audio and video
6. (Optional) Enter the following details to use the integrated audio and video:
• Conference phone number
• Media server address
7. (Optional) Tap Save as a favorite to save your user account as the default user .
8. Tap Join.

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Joining and starting web collaboration sessions

Member field descriptions

Name Description
Enter user name and password The user name and password of the Avaya Aura®
Conferencing account
@ The domain of the Avaya Aura® Conferencing
account
Conference phone number The phone number for web collaboration sessions
Media server address The address of the media server

Hosting web collaboration sessions

About this task
You must have an Avaya Aura® Conferencing account.
Before you begin
• Get the web collaboration URL and login credentials from the system administrator.
• Set Global SIP Settings.
Procedure
1. On the Avaya Web Collaboration screen, enter the following information:
• Collaboration URL
• Conference code
• Passcode
2. Tap Host Collaboration.
Avaya Web Collaboration Agent displays the Start Collaboration screen.
3. In Enter user name and password, enter the user name, domain address, and password of
your Avaya Aura® Conferencing account.
4. (Optional) Tap one or both the following:
• Remember my password
• Enable audio and video
5. (Optional) Enter the following details to use the integrated audio and video:
• Conference phone number
• Media server address
6. (Optional) Tap Save as a favorite to save your user account as the default user .

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 Ending web collaboration sessions

7. Tap Start.

Ending web collaboration sessions

Procedure
1. Tap More .
2. Tap Log out.
3. Tap one of the following:
• Exit if you are the moderator and want to exit the web collaboration session.
• End if you are the moderator and want to end the web collaboration session.
• Yes if you are a participant and want to exit the web collaboration session.

Viewing the web collaboration history

About this task
Avaya Web Collaboration Agent saves the details of the web collaboration sessions that you start or
join. The web collaboration history contains the web collaboration URL and the conference codes
that you use for the sessions.
You can start or join web collaboration sessions from the list of saved sessions. You cannot view the
web collaboration history from an active web collaboration session.
Before you begin
Log out of Avaya Web Collaboration Agent.
Procedure
1. Tap More .
2. Tap Favorites.

Deleting the web collaboration history

About this task
When you delete the web collaboration history, Avaya Web Collaboration Agent also deletes the
web collaboration URL and your user name from the application. You must again enter your login
credentials when you start a web collaboration session the next time.

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Joining and starting web collaboration sessions

Procedure
1. Tap More .
2. Tap Favorites.
3. Tap and hold the web collaboration history item.
4. Tap Delete.

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Chapter 4: Sending meeting invitations

Sending meeting invitations

About this task
The meeting invitation contains the URL of Avaya Web Collaboration Agent that includes the
participant code for your conference. You can change the original meeting invitation.
When you send a text message, Avaya Web Collaboration Agent uses the data or text plan of your
smartphone. Text messaging charges apply.
Before you begin
Host a web collaboration session as a registered user.
Procedure
1. Tap More .
2. Tap Send Meeting Invite.
3. Tap:
• Send email invite to send the meeting invitation in an email.
• Send SMS invite to send the meeting invitation in a text message.
Depending on your choice, Avaya Web Collaboration Agent displays the email or text
message to send.
4. Add the email address or the telephone number of the recipients, and send the meeting
invitation.
Related links
Hosting web collaboration sessions on page 16

Customizing meeting invitations

Before you begin
Host a web collaboration session as a registered user.

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Sending meeting invitations

Procedure
1. Tap More .
2. Tap Send Meeting Invite.
3. Tap Customize invite.
4. Change the meeting invitation.
5. Tap Done.
Related links
Hosting web collaboration sessions on page 16

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Chapter 5: Configuring conferences

Conference settings
Avaya Web Collaboration Agent provides the following configurable default conference settings:
• Fast Start
• Continuation
• Entry Tone
• Enable Video
• Auto Record
• Presentation Mode

Configuring conferences to start before the moderator joins

About this task
Fast Start-enabled conferences that start before the moderator joins do not support web
collaboration. If Fast Start is:
• On: The participants can talk to each other on the audio bridge before the moderator joins.
• Off: The participants who log in to conferences before the moderator hear an audio message
and music. The audio message informs the participants that the moderator has not logged in.
The conference starts after the moderator joins.
You cannot change the default settings of active conferences and the conferences of other users.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Settings.
4. Tap the Fast Start toggle switch to allow or prevent conferences from starting without a
moderator.
Related links
Hosting web collaboration sessions on page 16

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Configuring conferences

Configuring conferences to remain active after the moderator

disconnects
About this task
Configure conferences to continue with the participants even after the moderator of the audio bridge
disconnects. If Continuation is:
• On: Conferences remain active after the moderator of the audio bridge disconnects.
• Off: Conferences end a short period after the moderator disconnects.
When the moderator disconnects, Avaya Web Collaboration Agent might automatically
promote a participant to the moderator role. Avaya Web Collaboration Agent automatically
promotes only one of those participants who earlier tried to join the conference with the
moderator code.
Standalone web collaboration sessions continue after the moderator disconnects from Avaya Web
Collaboration Agent.
You cannot change the default settings of active conferences and the conferences of other users.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Settings.
4. Tap the Continuation toggle switch to allow or prevent conferences from ending when the
moderator disconnects.
Related links
Hosting web collaboration sessions on page 16
Enabling and disabling active conferences to continue after the moderator disconnects on page 25

Configuring entry and exit tones

About this task
Configure Entry Tone to enable and disable a tone when participants join and disconnect from
conferences.
You cannot change the default settings of active conferences and the conferences of other users.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Settings.

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 Conference settings

4. Tap the Entry Tone toggle switch to enable or disable the entry and exit tones.
Related links
Hosting web collaboration sessions on page 16
Enabling and disabling entry and exit tones during conferences on page 25

Configuring video in conferences

About this task
You cannot change the default settings of active conferences and the conferences of other users.
Before you begin
• Ensure that the system administrator enabled video.
• Configure Global SIP Settings.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Settings.
4. Tap the Enable Video toggle switch to enable or disable the default video setting.
Related links
Hosting web collaboration sessions on page 16

Configuring conferences to automatically start recording

About this task
Moderators can also manually start and stop recording during active conferences.
You cannot change the default settings of active conferences and the conferences of other users.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Settings.
4. Tap the Auto Record toggle switch to enable or disable the automatic recording of your
conferences.
Related links
Hosting web collaboration sessions on page 16
Starting and stopping recording on page 26

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Configuring conferences

Configuring conferences to promote all participants to the

presenter role
About this task
Presentation Mode is enabled by default. You cannot enable Presentation Mode for Event
conferences and Lecture Mode-enabled conferences. When Presentation Mode is enabled, you
cannot demote participants who were promoted to the presenter role.
You cannot change the default settings of active conferences and the conferences of other users.
Before you begin
The system administrator must enable Presentation Mode.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Settings.
4. Tap Presentation Mode to enable or disable conferences to promote all participants to the
presenter role.
Related links
Hosting web collaboration sessions on page 16
Promoting and demoting all participants to the presenter role during conferences on page 26

Conference controls
Avaya Web Collaboration Agent provides the following controls that can be set during an active
conference:
• Lock Call
• Entry Tone
• Call Continuation
• Record Call
• Presentation Mode

Locking and unlocking conferences

About this task
You can lock conferences to prevent more participants from joining the audio conference or the
Avaya Web Collaboration Agent conference. If some participants join the audio conference, but do

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 Conference controls

not log in to the Avaya Web Collaboration Agent conference, these participants cannot join the web
conference later in the locked conference.
Only conference owners and moderators can perform this task.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Controls.
4. Tap the Lock Call toggle switch to allow or prevent participants from joining the conference.
Related links
Hosting web collaboration sessions on page 16

Enabling and disabling entry and exit tones during conferences

About this task
Only conference owners and moderators can perform this task.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Controls.
4. Tap the Entry Tone toggle switch to enable or disable the entry and exit tones.
Related links
Hosting web collaboration sessions on page 16
Configuring entry and exit tones on page 22

Enabling and disabling active conferences to continue after the

moderator disconnects
About this task
Only conference owners and moderators can perform this task.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Controls.

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Configuring conferences

4. Tap the Call Continuation toggle switch to enable or disable active conferences to continue
after the moderator disconnects.
Related links
Hosting web collaboration sessions on page 16
Configuring conferences to remain active after the moderator disconnects on page 22

Starting and stopping recording

About this task
Only conference owners and moderators can perform this task.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Controls.
4. Tap the Record Call toggle switch to start or stop recording the call.
Related links
Hosting web collaboration sessions on page 16
Configuring conferences to automatically start recording on page 23

Promoting and demoting all participants to the presenter role

during conferences
About this task
Presentation Mode is enabled by default. You cannot enable Presentation Mode for Event
conferences and Lecture Mode-enabled conferences. When Presentation Mode is enabled, you
cannot demote participants who were promoted to the presenter role.
Only conference owners and moderators can perform this task.
Procedure
1. Host a web collaboration session as a registered user.
2. Tap More .
3. Tap Conference Controls.
4. Tap the Presentation Mode to promote or demote all participants from the presenter role.
Related links
Hosting web collaboration sessions on page 16
Configuring conferences to promote all participants to the presenter role on page 24

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Chapter 6: Participating in conferences

Using integrated audio and video

About this task
Use this procedure to stream audio and video in Avaya Web Collaboration Agent without having to
dial in to a separate audio bridge.
Only registered Avaya Aura® Conferencing users can use this feature.
Before you begin
Set Global SIP Settings.
Procedure
1. Host or join a web collaboration session as a registered user.
2. Tap Sharing .
3. Tap Phone .
4. Tap:
• Stream Audio and Video to stream audio and video.
• Stream Audio to stream only audio.
Related links
Hosting web collaboration sessions on page 16
Joining web collaboration sessions as a member on page 15

Sending messages
Procedure
1. Tap Messages .
2. Tap Messages.
3. In the text box, type the message.
4. Tap Send.

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Participating in conferences

Viewing messages
About this task
You cannot delete messages.
Procedure
1. Tap Messages .
2. Tap Messages.
3. Tap the message to read.

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Chapter 7: Managing conferences

Viewing participants
About this task
Only moderators can perform this task.
Procedure
Tap Roster .
Result
Avaya Web Collaboration Agent displays the names of all participants in the web collaboration
session with the connection type: audio, video, and web collaboration. You can also view
disconnected participants and sort participants according to the joining time. Avaya Web
Collaboration Agent displays a badge beside the names of active speakers.

Muting the audio of participants

About this task
Only moderators can perform this task.
Procedure
1. Tap Roster .
2. Tap and hold the name of the participant.
3. Tap Mute.

Promoting participants to the presenter role

About this task
Promote participants to the presenter role, so that the promoted participants can share documents,
applications, or virtual whiteboards. By default, only the moderator can share content with
participants.

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Managing conferences

Only moderators can perform this task.

Procedure
1. Tap Roster .
2. Tap and hold the name of the participant.
3. Tap Promote To Presenter.

Demoting participants from the presenter role

About this task
Only moderators can perform this task.
Procedure
1. Tap Roster .
2. Tap and hold the name of the participant.
3. Tap Demote From Presenter.

Promoting participants to the moderator role

About this task
Only moderators can perform this task.
Procedure
1. Tap Roster .
2. Tap and hold the name of the participant.
3. Tap Promote To Moderator.

Demoting participants from the moderator role

About this task
Only moderators can perform this task.
Procedure
1. Tap Roster .

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 Disconnecting participants

2. Tap and hold the name of the participant.

3. Tap Demote From Moderator.

Disconnecting participants
About this task
Only moderators can perform this task.
Procedure
1. Tap Roster .
2. Tap and hold the name of the participant.
3. Tap Drop From Call.

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Chapter 8: Sharing content

Viewing documents in the library

Procedure
1. Tap Library .
2. Tap one of the following:
• Presentations
• Documents
• Pictures
3. Tap the file to view.

Sharing documents from the library

About this task
If you disconnect from the conference without ending the document sharing, the sharing on the
conference continues.
Only moderators and presenters can share content in conferences.
Before you begin
Upload the documents to the library.
Procedure
1. Tap Sharing .
2. Tap Begin sharing.
3. Tap Document from library.
4. Tap one of the following:
• Presentations
• Documents
• Pictures

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 Sharing recently shared files

5. Tap the document to share.

Sharing recently shared files

About this task
Only moderators and presenters can share content in conferences.
Procedure
1. Tap Sharing .
2. Tap Begin sharing.
3. Tap Share previous document.

Sharing virtual whiteboards

About this task
Use virtual whiteboards to share text or drawings with other participants. When the moderator or
presenter opens a whiteboard, other participants can also use the whiteboard.
Only moderators and presenters can share content in conferences.
Procedure
1. Tap Sharing .
2. Tap Begin sharing.
3. Tap Whiteboard.

Changing the type of content sharing

Before you begin
Share content in the web collaboration session.
Procedure
1. Tap Sharing .
2. Tap one of the following:
• Presentations

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Sharing content

• Documents
• Pictures

Ending sharing
Procedure
1. Tap Sharing .
2. Tap Stop sharing.

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Chapter 9: Managing meeting minutes

Viewing meeting minutes

Procedure
1. Tap Messages .
2. Tap Minutes.

Adding meeting minutes

About this task
Add the following types of meeting minutes during web collaboration sessions:
• Notes
• Keywords
• Action items
• Questions
Procedure
1. Tap Messages .
2. Tap Minutes.
3. Tap Add Minute.
4. Tap one of the following meeting minute types:
• Add Note

• Add Keyword

• Add Action

• Add Question

5. In the text box, type the meeting minutes.

6. Tap Done.

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Managing meeting minutes

Editing meeting minutes

About this task
You can only edit the meeting minutes that you added.
Procedure
1. Tap Messages .
2. Tap Minutes.
3. Tap and hold the meeting minutes item.
4. Tap Edit meeting minutes .
5. In the text box, edit the meeting minutes item.
6. To change the type of meeting minutes, tap one of the following:
• Add Note

• Add Keyword

• Add Action

• Add Question

7. Tap Done.

Deleting the meeting minutes

About this task
You can only delete the meeting minutes that you added.
Procedure
1. Tap Messages .
2. Tap Minutes.
3. Tap and hold the meeting minutes item.
4. Tap Delete.

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Index
A disabling (continued)
Entry Tone .................................................................... 25
adding meeting minutes .......................................................35 Presentation Mode ....................................................... 26
audio and video conferences ............................................... 11 disabling during conferences
audio conferences ................................................................11 audio of participants ..................................................... 29
automatic recording configuring ...........................................23 conference continuation ............................................... 25
Auto Record configuring ...................................................... 23 entry and exit tones ...................................................... 25
Avaya Web Collaboration field descriptions .........................15 Lock Call .......................................................................24
promoting all participants to presenters ........................26
recording .......................................................................26
C disconnecting participants ................................................... 31
Call Continuation document changes ................................................................ 7
disabling ....................................................................... 25 documents
enabling ........................................................................ 25 sharing ..........................................................................32
changing type of sharing ......................................................33 sharing from the library .................................................32
conference continuation sharing recently shared ................................................ 33
disabling during conferences ........................................25 sharing recently shared from the library ....................... 33
enabling during conferences ........................................ 25 supported formats in library .......................................... 12
conference controls ............................................................. 24
conferences E
continuing without moderator ....................................... 22
default settings ............................................................. 21 editing meeting minutes .......................................................36
locking .......................................................................... 24 Enable Video configuring ..................................................... 23
starting without moderator ............................................ 21 enabling
unlocking ...................................................................... 24 Call Continuation .......................................................... 25
configuring Entry Tone .................................................................... 25
automatic conference recording ................................... 23 Presentation Mode ....................................................... 26
Continuation ................................................................. 22 enabling during conferences
continuing conferences without moderator ...................22 conference continuation ............................................... 25
Enable Video ................................................................ 23 entry and exit tones ...................................................... 25
Entry Tone .................................................................... 22 Lock Call .......................................................................24
exit tone ........................................................................ 22 promoting all participants to presenters ........................26
Fast Start ...................................................................... 21 recording .......................................................................26
Presentation Mode ....................................................... 24 ending
promoting all participants to presenters ........................24 sharing ..........................................................................34
starting without moderator ............................................ 21 web collaboration ..........................................................17
video in conferences .....................................................23 entry and exit tones
Continuation configuring ...................................................... 22 disabling during conferences ........................................25
customizing meeting invitations ........................................... 19 enabling during conferences ........................................ 25
Entry Tone
disabling ....................................................................... 25
D enabling ........................................................................ 25
default Entry Tone configuring ......................................................... 22
conference settings ...................................................... 21 exit tone configuring .............................................................22
settings ......................................................................... 21
deleting F
meeting minutes ........................................................... 36
web collaboration history .............................................. 17 Fast Start configuring ...........................................................21
demoting features overview .................................................................10
moderator to participant ................................................30 field descriptions
presenter to participant .................................................30 Avaya Web Collaboration ............................................. 15
disabling Member ........................................................................ 16
Call Continuation .......................................................... 25

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Index

G participants (continued)
disconnecting ................................................................31
guests joining web collaboration ..........................................14 promoting to moderator ................................................ 30
promoting to presenter ................................................. 29
viewing ..........................................................................29
H Presentation Mode
hosting web collaboration .................................................... 16 disabling ....................................................................... 26
enabling ........................................................................ 26
Presentation Mode configuring ............................................ 24
I presenters
demoting participants ................................................... 30
installing Avaya Web Collaboration Agent ........................... 12
promoting participants .................................................. 29
integrated audio and video using .........................................27
promoting
participant to moderator ................................................30
J participant to presenter .................................................29
promoting all participants to presenters ...............................24
joining web collaboration disabling during conferences ........................................26
guests ........................................................................... 14 enabling during conferences ........................................ 26
registered users ............................................................15

R
L
recording
library starting ..........................................................................26
overview ........................................................................11 stopping ........................................................................ 26
sharing documents ....................................................... 32 registered users
sharing recently shared documents ..............................33 hosting web collaboration ............................................. 16
supported document formats ........................................12 joining web collaboration .............................................. 15
viewing ..........................................................................32 related documentation ........................................................... 7
Lock Call
disabling during conferences ........................................24
enabling during conferences ........................................ 24 S
locking conferences ............................................................. 24
sending
meeting invitations ........................................................19
M messages ..................................................................... 27
settings
meeting invitations conference controls ...................................................... 24
customizing ...................................................................19 default ...........................................................................21
sending ......................................................................... 19 sharing
meeting minutes changing type ............................................................... 33
adding ...........................................................................35 documents .................................................................... 32
deleting ......................................................................... 36 ending ...........................................................................34
editing ........................................................................... 36 recently shared documents .......................................... 33
viewing ..........................................................................35 stopping ........................................................................ 34
Member field descriptions ....................................................16 whiteboards .................................................................. 33
messages starting
sending ......................................................................... 27 conferences without moderator .................................... 21
viewing ..........................................................................28 recording .......................................................................26
moderators starting Avaya Web Collaboration Agent ............................. 13
demoting participants ................................................... 30 stopping
promoting participants .................................................. 30 recording .......................................................................26
muting the audio of participants ...........................................29 sharing ..........................................................................34
support ...................................................................................9
P
participants
U
demoting from moderator ............................................. 30 unlocking conferences ......................................................... 24
demoting from presenter .............................................. 30

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 Index

URL for web collaboration ................................................... 12

using integrated audio and video .........................................27

V
video conferences ................................................................ 11
video configuring in conferences ......................................... 23
videos .................................................................................... 9
viewing
library ............................................................................32
meeting minutes ........................................................... 35
messages ..................................................................... 28
participants ................................................................... 29
web collaboration history .............................................. 17

W
web collaboration
deleting history ............................................................. 17
ending ...........................................................................17
hosting .......................................................................... 16
joining as guest .............................................................14
joining as registered user ............................................. 15
URL .............................................................................. 12
viewing history .............................................................. 17
whiteboards sharing .............................................................33

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