Caseware IDEA 12

Installation Guide
 CI301

IDEA Installation Guide

A Caseware IDEA Document

Copyright © 2024 (v12.4) Caseware International Inc. All rights reserved.

No part of this publication may be reproduced, transmitted, transcribed, stored in any retrieval
system or translated into any language in any form by any means without the permission of
Caseware International Inc.

Caseware International Inc. is a privately held software development and marketing company,
headquartered in Toronto, Canada; related companies are located in The Netherlands and China.
Caseware Partners serve over 90 countries. Caseware International Inc. is the world leader in
business-intelligence software for auditors, accountants, and systems and financial professionals.

IDEA is distributed under an exclusive license by:

Caseware International Inc.

351 King St E Suite 1100
Toronto, ON M5A 2W4
Canada
1-800-265-4332
idea.caseware.com

IDEA® is a registered trademark of Caseware International Inc.

CI301 IDEA Installation Guide

Version: CI301_12.4_01
 Contents

Section 1
Introduction 7
IDEA Educational 7
IDEA Standard and IDEA Network 7
What's Included 8

Additional Resources 8

System Requirements 9

Software Requirements 9
Supported Windows Operating Systems and Environments 9
Compatibility with Caseware Working Papers 10
Supporting Software 11

Hardware Requirements 11

Administrator Privileges 12

Caseware IDEA License Manager Accessibility 12

Caseware Network 12

Connecting Using an IPV6 Connection 13

Language Support 13

Technical Notes 14

Section 2
Upgrading 17

Get the Latest IDEA Version 17

IDEA 10.x or Earlier Users 17

IDEA 11 Users 17
CI301 IDEA Installation Guide

Upgrade Process 18

Section 3
Installing IDEA 19

Pre-Installation Requirements 19

Appendix I
Installing Caseware IDEA License Manager 23

Appendix II
Installing Caseware IDEA ODBC Driver 25

Appendix III
Performing a Silent Install 27

Default Command 27

Optional Parameters 28
Example using optional parameters: 29

Repairing and Upgrading 30

Performing a Silent Upgrade 30

IDEA 10.x or Earlier Users 30
IDEA 11 Users 30

6
 Section 1

Introduction

Thank you for choosing IDEA.

IDEA® is a powerful, user-friendly data analysis tool designed to help auditors, accountants and other finance
professionals perform data analysis quickly to help improve audits and identify control breakdowns.

IDEA Educational
An IDEA Educational license is a perpetual standalone license used by students and educators. The IDEA
Educational license is automatically installed when you install IDEA. You do not have to register your license.

IDEA Educational has the following limitations:

l You can only import a maximum of 5,000 records (rows) from any supported source file. If the source file
contains more than 5,000 records, then only the first 5,000 records are imported.

l You do not have access to Caseware Cloud.

l Printed reports and databases include a "For educational purposes only." watermark.

IDEA Standard and IDEA Network

IDEA can be installed on multiple machines within your organization. It includes a complimentary 15-day
Provisional license that lets you use IDEA at full functionality for 15 days. After the Provisional license period,
you must do one of the following to continue using IDEA:

l Register an IDEA Standard license

An IDEA Standard license is a standalone license that is tied to the machine on which it is installed. If
required, you can revoke the license and move it to another machine. All license management actions,
such as register, renew, and revoke are performed using Caseware IDEA License Manager which is
installed with IDEA.
CI301 IDEA Installation Guide

l Connect to an IDEA Network license

IDEA Network licenses are typically used in organizations with a large number of auditors, or
organizations that utilize virtual environments (Virtual Machines, Citrix, Remote Desktop).

Your registered license gives you access to IDEA for a determined amount of time based on your subscription.

What's Included
Your purchase includes the following:

l IDEA 12.4 software

l Caseware IDEA License Manager software (installed with IDEA)

l Python 3.9.2 and associated Python packages (installed with IDEA)

l Caseware IDEA ODBC Driver 12.4 (optional installation)

This guide details the upgrade and installation instructions for IDEA 12.4.

Additional Resources
The following resources are available:

l Manuals: The following manuals are installed with IDEA and available in PDF format.

l IDEA Tutorial

l Report Reader Tutorial

l SmartAnalyzer Tutorial

l Advanced Statistical Methods Case Study

l Caseware IDEA License Manager User Guide

l Online Help: Accessible from the Help button on the IDEA Ribbon. Context-sensitive help is also available
in many task dialog boxes.

l Visit Caseware Passport. To access Caseware Passport, you must first register an account. See the
IDEA help for details.

l For questions or concerns, please contact your local Caseware Partner.

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 Section 1: System Requirements

System Requirements
The following system requirements are detailed for your installation of IDEA.

Software Requirements
IDEA 12.4 is a 64-bit application that can only run on 64-bit operating systems.

The following details the supported Windows operating systems and the supporting software required to run
IDEA. For the latest information on IDEA's compatibility, such as Windows Operating System and more, see our
conformance section in Caseware Passport.

Important
You must have the latest Windows updates/service packs installed.

Supported Windows Operating Systems and Environments

The following tables outline the supported Windows operating systems and environments:

License Type Windows Desktop

Operating Systems Environments

10 11 Virtual Machine1 Remote Citrix3 /

Desktop2 Terminal
Server4

IDEA Educational
ü ü ü ü ü
IDEA Standard
ü ü û ü û
IDEA Network
ü ü ü ü ü
(connects to a Network License
Server)

License Type

Environments

2019 2022 Virtual Remote Citrix3 / Terminal Server4

Machine1 Desktop2

IDEA Educational
ü ü ü ü ü
IDEA Standard
ü ü û û û

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CI301 IDEA Installation Guide

License Type

Environments

2019 2022 Virtual Remote Citrix3 / Terminal Server4

Machine1 Desktop2

IDEA Network5
ü ü ü ü ü
(connects to a Network License
Server)

Installing IDEA in a Network Implementation

Do not install IDEA on the same machine as Caseware Network License Server as it could corrupt the
licensing system.
1 A virtual machine is an instance of Windows and requires a hypervisor to run.

2 Remote Desktop is the use of Remote Desktop Protocol (RDP) to a physical or virtual machine.

3 The use of the Citrix suite to deploy Single Session, Multi-Session or Golden Images. Citrix Apps and Desktops 7 2109 is supported.

4 A terminal server allows users to connect concurrently via RDP to a single physical or virtual machine.

5 When IDEA Network is installed on a Windows Server operating system, the commuter license feature (check out/check in a license) is

disabled due to the multi-tenant environment.

Compatibility with Caseware Working Papers

IDEA only supports a single implementation of Caseware Working Papers. Concurrent installed versions of
Caseware Working Papers are not supported.

Version Compatibility

Working Papers 2021 Fully compatible

Working Papers 2021 Update 1 Fully compatible

Working Papers 2022 Fully compatible

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 Section 1: System Requirements

Supporting Software
If the following applications are not already installed, the IDEA installation program will install them
automatically:

l Microsoft .NET Framework 4.8

l Microsoft Visual C++ 2019 (64-bit) Redistributable Package

l Microsoft Edge WebView2 Runtime Installer (x64)

l Microsoft Access Database Engine 2016 (64-bit) Redistributable

l Python 3.9.2 and associated Python packages (installed with IDEA)

l
Microsoft Access Import and Export Requirements

Microsoft Access Database Engine 2016 (64-bit) is required to import Microsoft Access files or
export IDEA databases to Microsoft Access files.

Microsoft Access Database Engine 2016 (64-bit) Redistributable will not be installed if any 32-
bit Microsoft Office software/ drivers are detected on your machine.

Hardware Requirements
The following table outlines the minimum hardware requirements:

Hardware Minimum Recommended

Processor 64-bit, Multi-core 64-bit, Multi-core

RAM 8 GB 16 GB

Disk Space 100 GB of free space 500 GB

Disk Type SSD (Solid State Drive)

ARM-Based Processors

'Windows on Arm', which runs on ARM-based processors such as Apple Silicon (M1/M2), Microsoft
ARM (SQ1/SQ2) and Qualcomm Snapdragon (7c/8c), is not capable of installing or running IDEA.
There are no workarounds available that allow IDEA to be installed or run on these devices.

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CI301 IDEA Installation Guide

MacOS Support

IDEA is a Windows exclusive product. However, virtual machine compatible licensed copies of IDEA
may run in a Windows virtual machine hosted on an Apple product using Parallels Desktop or a
similar platform (see additional note of ARM-based processors). Caseware does not test this
functionality, and we rely on the virtualization solution's conformance statement for compatibility.

DPI/Display Scaling
IDEA does not support DPI/display scaling. For high resolution monitors/screens, it is recommended
to adjust the screen resolution for legibility.
For Windows 10 and 11, it is also recommended to enable the Override high DPI scaling behavior
feature and select scaling performed by System. To enable this feature, access the Properties dialog
box for idea.exe and click Change high DPI settings on the Compatibility tab.

Administrator Privileges
All editions of IDEA and its associated tools must be installed with administrator privileges.

Caseware IDEA License Manager Accessibility

If you are running IDEA and Caseware IDEA License Manager behind a firewall or proxy, ensure the following:

l HTTP/TCP Port 80 and HTTPs/TCP 443 must be accessible. These ports are used for online license
registration, accessing Passport, IDEA Lab and Caseware Cloud.

l If these ports are not accessible, offline registration must be used. Passport, IDEA Lab and
Caseware Cloud will not be accessible.

l UDP (User Datagram Protocol) port 5093 must be open on the Caseware Network License Server (NLS)
machine and all IDEA client machines to allow proper communication.

l The following two license servers must be accessible:

l https://elicense.caseware.com

l https://elicense2.caseware.com

Caseware Network
If you are running IDEA and Caseware IDEA License Manager behind a firewall or proxy, ensure the following:

l UDP (User Datagram Protocol) port 5093 must be open on the Caseware Network License Server (NLS)
machine and all IDEA client machines to allow proper communication.

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 Section 1: System Requirements

Connecting Using an IPV6 Connection

If you are connecting IDEA and Caseware IDEA License Server using an IVP6 connection, both machines must
have IPV6 enabled.

1. On the machine, go to Control Panel

2. Click Network and Internet.

3. Click Network and Sharing Center.

4. Launch Ethernet Properties.

5. Locate Internet Protocol Version 6 (TCP/IPv6), and check the box if it is not already checked.

6. Click OK to save the changes.

On the machine where IDEA is installed, you must also set the environment variable:

1. In the Windows System Search, search System Environment

2. Click Edit the System Environment Variables.

3. Click Environment Variable

4. Click New button.

Note: If creating a user variable (i.e. admin), only the account admin will use this variable. Other accounts
will ignore the setting.

5. Create the System Variable as defined below:

a. Variable Name: LSTCPIPVER

b. Variable Value: 6

6. Click OK to save the created value.

7. Click OK to close System Properties.

If IDEA is running on the machine when the Environment Variable has been updated, please restart IDEA.

Language Support
If you are installing a non-English edition of IDEA:

l You must also install the Microsoft .NET Framework 4.8 Language Pack.

l Non-English editions of IDEA are only supported on operating systems of the same language and
regional settings (e.g., French IDEA on a French operating system).

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CI301 IDEA Installation Guide

Technical Notes
l Coexistence of IDEA and Caseware Network License Server

In a network implementation, do not install IDEA and Caseware Network License Server (NLS) on the
same machine.

l Upgrading Caseware Network License Server

It is important to upgrade Caseware License Server to the latest version available. This ensures that
improvements and updates made to licensing are fully implemented within your system.

l Coexistence of Different IDEA Versions

Different IDEA versions (e.g., IDEA 10 and IDEA 11) cannot exist on the same machine.

l Microsoft Office

IDEA is compatible with Microsoft Office 2013 (64-bit) or later.

l Silent Install

If IDEA is installed silently with the parameter to centralize all IDEA projects and files for all users, the
Samples project is locked to the first user to launch IDEA. Similarly, the Tutorial project is locked to the
first user to access that project. If other users try to access those locked projects, they will not have
access to the project's Project Overview and Library features. Refer to the Locking and Unlocking
Projects topic in the IDEA help for more information.

l Project Overview

Due to Project Overview enhancements in IDEA 12, Project Overview information loss can occur if IDEA
12 Managed projects are opened in IDEA 11.x and earlier.

l IDEA Compatibility with Microsoft OneDrive

IDEA supports the use of Microsoft OneDrive as an external drive through specific scenarios, outlined
below. In each scenario, database files can be automatically synchronized with the OneDrive drive.

l One computer using a local account

In this scenario, one user uses a single computer and logs into OneDrive using a local account.

Before installing or operating IDEA, you must also start OneDrive with a local account (Hotmail or
Outlook account required), and ensure that the IDEA folder has been configured to be
synchronized with OneDrive.

l One computer using a Microsoft account

In this scenario, one user uses a single computer to synchronize IDEA databases with a OneDrive
account using their Microsoft account.

When using a Microsoft account, you will automatically be logged into OneDrive. The option to
select folders to synchronize is not available.

l Two computers using the same local or Microsoft account

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 Section 1: System Requirements

In this scenario, two machines are used, both machines logged into the same OneDrive account.
When a database is saved using computer 1, that database should be available on OneDrive on
the second computer.

l Concurrent Users on Windows Server, each using a unique OneDrive account

In this scenario, two users are on the Windows Server using different OneDrive accounts to
synchronize their files. Each local user should be able to synchronize with their OneDrive account
while using IDEA concurrently.

Before installing IDEA, create the local accounts required. Each local account should have their
own account for OneDrive. IDEA is installed through an admin account.

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 Section 2

Upgrading

Welcome back! We are excited that you have chosen to upgrade your IDEA software. You will be getting the
latest features, enhancements, and bug fixes that IDEA has to offer. For more details on the IDEA 12.4 release,
please refer to the Release Notes.

Upgrading to Windows 10/ Windows 11

If you are upgrading to a later version of Windows, such as Windows 10 or 11, it is recommended to
upgrade your operating system and then upgrade IDEA to ensure that all IDEA prerequisites are
updated. However, if you upgraded IDEA first and then did the Windows 10/ Windows 11 upgrade,
run the IDEA installer again to resolve any issues.

Windows 10/ Windows 11 Users

When applying major updates, it is best practice to apply the updates one at a time to avoid causing
corruption with IDEA or its dependencies.

Get the Latest IDEA Version

You can download the latest IDEA version from Passport if you have an active license and access to Passport.

You can also contact your local Caseware Partner to get the latest IDEA version.

IDEA 10.x or Earlier Users

IDEA 12.4 is a 64-bit application that can only run on a 64-bit operating system. Due to this enhancement and
extensive licensing changes, you cannot automatically upgrade to IDEA 12.4 from IDEA 10.x or earlier. You
must perform a manual uninstall of your current IDEA software before installing IDEA 12.4.

IDEA 11 Users
The upgrade process automatically uninstalls your existing IDEA version and installs the latest IDEA software
(including Caseware IDEA License Manager, if applicable) on the machine that currently hosts the IDEA
CI301 IDEA Installation Guide

software. You will not have to re-register your license.

Upgrade Process
1. Get the latest IDEA version.

2. Follow the install instructions to upgrade your software.

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 Section 3

Installing IDEA

Installing IDEA in a Network Implementation

Do not install IDEA on the same machine as Caseware Network License Server as it could corrupt
the licensing system.

Pre-Installation Requirements
If you have an IDEA 10.x or earlier version, use Windows Control Panel to uninstall IDEA and its software
components.

To install IDEA:

1. As Administrator, run the Installation File.

From the IDEA installation package, navigate to and double-click Setup.exe.

2. Installation Wizard

To start the installation process, click Next.

3. License Agreement Screen

Read and accept the license terms and then click Next.
CI301 IDEA Installation Guide

4. Destination Folder Screen

a. Accept or change the destination folder for IDEA.

b. Accept or change the destination folder for Caseware IDEA License Manager.

The Caseware License Manager install destination option only appears if

Caseware IDEA License Manager is not already installed on the machine.
Caseware License Manager can be installed separately. See Installing
Caseware IDEA License Manager.

c. Click Next.

5. Ready to Install the Program Screen

Click Install.

6. Computer Restart

l Your machine may restart after the Microsoft Access driver is installed. The IDEA
installation will continue after you log back in.

l Your machine may require a reboot if Microsoft .NET Framework 4.8 is installed as part of
the IDEA installation. If you are prompted to restart your machine, you must click Yes to
ensure IDEA is properly configured and to continue with the installation.

If you click No, the IDEA installation is canceled and you must restart the process
from the beginning.

7. Installation Wizard Completed Screen

a. Optionally, accept or clear the Launch Caseware IDEA 12.4 check box.

The Launch Caseware IDEA 12.4 check box is selected by default. IDEA launches
automatically after the installation is complete. You can clear the check box to manually
open IDEA.

b. To complete the installation, click Finish.

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 Section 3: Installing IDEA

8. Register a License or Connect to the Network License Manager

Note: This step does not apply to IDEA Educational users.

IDEA includes a complimentary 15-day Provisional license that lets you use IDEA at full
functionality for 15 days. After the Provisional license period, you must license your product to
continue using it.

Note: The 15-day Provisional license is not supported on virtual machines.

You can either register a standalone license (IDEA Standard) or connect to a network license
(IDEA Network) on a Network License Server (NLS).

See the IDEA Licensing topic in the IDEA Help or the included Caseware IDEA License Manager
Guide for more information.

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 Appendix I

Installing Caseware IDEA License Manager

Caseware IDEA License Manager is a license management tool. IDEA Standalone users register, renew or
revoke a license (either online or offline).

The Caseware IDEA License Manager window lists the following license types:

l Provisional License: A Provisional license gives you full access to the product's features for 15
consecutive days from the time you first launch the product. During the Provisional license period, you
are prompted to register your license every time you load the product.

Provisional License
If you are installing Caseware IDEA License Manager and IDEA separately, you must install the
Caseware IDEA License Manager first and then install IDEA to engage the Provisional license.

The 15-day Provisional license in not supported on virtual machines.

l Registered License: A registered license has an associated authorization code and lock code that is
specific to the machine on which it is installed. It also has an expiry date.

By default, Caseware IDEA License Manager installs automatically with IDEA. However, you can choose to
install Caseware IDEA License Manager separately from the IDEA installation.

Important
Caseware IDEA License Manager must reside on the same machine as IDEA.
CI301 IDEA Installation Guide

To install Caseware IDEA License Manager:

1. Run the Installation File as Administrator.

From the IDEA installation package, navigate to and double-click LicenseManager_Setup.exe.

2. Installation Wizard

To start the installation process, click Next.

3. License Agreement Screen

Read and accept the license terms and then click Next.

4. Destination Folder Screen

Accept or change the destination folder and then click Next.

5. Ready to Install the Program Screen

Click Install.

6. Installation Wizard Completed Screen

a. Optionally, accept or clear the Launch License Manager check box.

The Launch License Manager check box is selected by default. Caseware IDEA License
Manager launches automatically after the installation is complete. You can clear the
check box to manually open Caseware IDEA License Manager.

b. To complete the installation, click Finish.

7. Install IDEA (if applicable)

If you have not installed IDEA yet, you can install it now to engage the Provisional license.

You can access Caseware IDEA License Manager from the Windows Start menu.

For more information, see the Caseware IDEA License Manager User Guide that is included in the IDEA
installer, and located in the Caseware IDEA License Manager installation folder.

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 Appendix II

Installing Caseware IDEA ODBC Driver

Your IDEA installation package includes Caseware IDEA ODBC Driver. You can install this software to create
User or System DSNs (32-bit or 64-bit) so that other applications can access and use your IDEA data. For
example, you can connect a reporting package through IDEA ODBC to visualize your IDEA data.

Installation Notes

l IDEA ODBC Driver is not installed as part of the IDEA installation process, regardless of
installation method. The IDEA ODBC Driver has to be installed separately, after IDEA
installation has been performed.
l You must have administrative permissions on the machine on which you are installing the
driver.
l You must install the driver on the same machine that you have IDEA and the destination
application installed.
l Caseware IDEA ODBC Driver can only be installed on a 64-bit operating system.

To install Caseware IDEA ODBC Driver:

1. From the IDEA installation package, and with Administrator privileges, navigate to and double-click
ODBCDriver_Setup.exe.

The Caseware IDEA ODBC Driver installation wizard appears.

2. If you are prompted to install prerequisite software, click Install.

3. In the Welcome screen, click Next.

4. In the License Agreement screen, select the option to accept the terms and click Next.

5. In the Destination Folder screen, accept or change the destination folder and then click Next.

6. In the Ready to Install the Program screen, click Install.

7. In the Completed screen, click Finish.

For information on how to use Caseware IDEA ODBC Driver, view the Using Caseware IDEA ODBC Driver
12.4 topic in the IDEA help.
CI301 IDEA Installation Guide

8. Alternatively, you can also perform a silent install for ODBC Driver using the following command:

ODBCDriver_Setup.exe /S /v" /qn /norestart ACCEPTEULA=1"

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 Appendix III

Performing a Silent Install

l Your user account must have local Administrator privileges on the computer on which you will
run the silent install command.
l The End User License Agreement is unavailable for viewing during the silent install procedure.
If you do not agree to the terms in the End User License Agreement, do not perform a silent
install of IDEA.

Default Command
Use the following command to install IDEA with all of its default settings:

Setup.exe /S /v" /qn /norestart ACCEPTEULA=1"

Ensure that no spaces appear between the equal sign (=) and the parameter values.

You can also add optional parameters to customize your install.

CI301 IDEA Installation Guide

Optional Parameters
Parameter Description
INSTALLDIR=<destination folder's full path> Set the custom folder for installing the program files.

AUTHCODE=<authorization code> Specify a valid authorization code to register your IDEA product
automatically during the install.

Note: This optional parameter requires an internet connection

during installation to automatically register the license.

Note: When you install IDEA for the first time and the
registration fails, IDEA's 15-day Provisional license is enabled.
IDEA then prompts you to register a license or connect to a
Network License Server (NLS).

Note: When you upgrade using a different authorization code

and the registration fails, IDEA reverts to the original
authorization code.

Note: The authorization code is registered when you use

AUTHCODE to upgrade from an NLS licensing model to a
standalone licensing model. However, IDEA will still use the NLS
licensing model. Therefore, you must access the IDEA Licensing
dialog box in IDEA and select the IDEA Standard option.

IDEA_DOCUMENTS_FOLDER=<destination folder's full path> Set a central location for storing IDEA project information for all
users.
After a default silent installation, the "My IDEA Documents"
folder and its sub-folders (IDEA Projects, Local Library, etc.) are
created in each user's Documents system folder.
You can use this optional parameter to set a central location to
store all IDEA project information for all users. When you specify
a custom location, the sub-folders (IDEA Projects, Local Library,
etc.) are created under the specified location.
Note the following when using this optional parameter:

l The IDEA Documents folder for existing restricted users

is not updated to use the specified central location. In
the Windows Registry Editor, locate HKEY_CURRENT_
USER > Software and delete the Caseware IDEA folder.
The central location specified by IDEA_DOCUMENTS_
FOLDER is used the next time the restricted users open
IDEA.

l If the specified location is invalid to users (e.g., they do

not have sufficient permissions to access the location,
the name is too long, etc.), when the user launches
IDEA, the IDEA Documents folder defaults to
C:\Program Files\Caseware
IDEA\IDEA\UserFiles\Samples on the user's machine.

LMINSTALLDIR=<destination folder's full path> Set the custom folder for installing Caseware IDEA License
Manager program files.

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 Appendix III: Performing a Silent Install

Parameter Description
ALLOWSENDINGMETADATA=0 Disable automatic system information collection. By default,
automatic system information collection is enabled. The default
setting is enabled when this optional parameter is excluded or
when it is set to 1.

DISABLELICENSEEXPIRYWARNING=0 Disable license expiry notifications. The default setting is enabled

when this optional parameter is excluded or when it is set to 1.

ENABLEWEBTABS=0 Disable web tabs in the Main window. IDEA will use the default
web browser instead. The default setting is enabled when this
optional parameter is excluded or when it is set to 1.

IDEA_NLS_CONFIGURATION=<machine that hosts Network License Specify the Network License Server (NLS) machine to which you
Server> want to connect.
Use one of the following to specify the NLS machine:

l IP address - the NLS machine must have a static IP

address and must be on the same internal network as
the machine on which you are running IDEA.
(recommended)

l Machine name - the NLS machine must be in the same

domain as the machine on which you are running IDEA.

l Fully qualified domain name (FQDN)

When you start IDEA, it automatically attempts to connect to a

license on the specified NLS machine. When upgrading, this
parameter value replaces the current NLS configuration in IDEA.

Note: Contact your IT Department for assistance in selecting

the preferred method of specifying the NLS machine.

Example using optional parameters:

Setup.exe /S /v" /qn /norestart ACCEPTEULA=1 INSTALLDIR=C:\InstallIDEAFolder IDEA_DOCUMENTS_
FOLDER=C:\DOCUMENTSFOLDER"

l Ensure that you add a space between optional parameters and that quotation marks (") appear
after v and at the end of the command.
l Ensure that no spaces appear between the equal sign (=) and the parameter values.

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CI301 IDEA Installation Guide

Repairing and Upgrading

IDEA Network Users

You must check in your commuter license before uninstalling or upgrading IDEA. Failure to do so
could affect the number of available commuter licenses on the Network License Server.

You can repair a silent install to change the original silent install settings.

For example, if you performed a silent install and disabled web tabs but later decided you want to enable web
tabs, you can repair the install with the following command:

setup.exe /s /v"/qn ACCEPTEULA=1 REINSTALLMODE=em REINSTALL=ALL ENABLEWEBTABS=1"

Performing a Silent Upgrade

To perform a silent upgrade to the latest IDEA version, use the command and optional parameters detailed for
a silent install.

IDEA 10.x or Earlier Users

IDEA 12.4 is a 64-bit application that can only run on a 64-bit operating system. Due to this enhancement and
extensive licensing changes, you cannot automatically upgrade to IDEA12.4 from IDEA 10.x or earlier. You
must perform a manual uninstall of your current IDEA software before performing the silent upgrade to IDEA
12.4.

IDEA 11 Users
The silent upgrade process automatically uninstalls your existing version of IDEA and installs the latest IDEA
software (including Caseware IDEA License Manager, if applicable) on the machine that currently hosts the
IDEA software. You will not have to re-register your license.

30