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Introduction And Background Of Customer Service
INTRODUCTION BACKGROUND OF CUSTOMER SERVICES
Customer service: is a marketing tem that how product or services provide by a company ,it is an
act of taking care of customer demand and need by providing and high quality service and
assistance before customer avail it and after service as well. It s all about that we required to make
sure that we meet the customer`s desire and needs. Customer service is all about interaction between
a customer and service provider and Service is defined as activities whose output is not a physical
product, it is added value in form of as convince, comfort that are essentially intangible concerns.
Background:
Humans figured out trade very early on. By 3000 BC, humans were setting out on missions of ...
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Email becomes the primary way of interacting with customers online when the Web emerges in the
1990s.
1960s: Private Automated Business Exchanges (PABX) began to be used to handle large numbers
of calls. These became the call centers .
Early 1990s: Computer Telephony Integration (CTI), works with IVR technology to collect
information about customer behavior in telephone systems.
2006: Twitter launches. By 2011 65 million tweets are sent each day and companies begin to find
Twitter a good platform to respond to customers quickly when they have issues (or compliments)
and to have a sense of the person s social relevance based on number of followers.
Late 2000s: Some companies turn against offshoring customer service as customers feel alienated by
agents who they can t relate to or don t seem to have agency within their organization.
2015: Facebook launches Messenger for Business, and sets the pace for companies using messaging
technology to contact customers on their mobile devices.
CUSTOMERS` PROBLEMS DEMAND
Customer may expect more from companies than they did before, but with the right technology,
there s no reason why any business can t meet (and exceed) the rising customer expectations. With
customer service now the key competitive differentiator, make your customer experience a priority
and you ll soon see huge rewards.
The top customer issuesPercentage highly annoyed
Can t get a live person on the phone75
Customer service is rude or
Animalism in Mcteague
McTeague, or Animalism Unpublished The last decade of the twentieth century in America saw a
rise in programs for human s self betterment. A popular form of betterment is that of the inner
animal. Interest in Native American animal mysticism, vision quests, and totem animals have
increased dramatically in the past few years. No forms of media have been spared; Calvin Klein s
supermodels come on during sitcom commercials to tell viewers they need to be a beast, or to get in
touch with their animal within. In the last decade of the nineteenth century, however, animalism was
viewed not as a method of self improvement but as the reprehensible side of humanity that lingered
beneath the surface, waiting for an opportune time to come... Show more content on Helpwriting.net
...
She experiences sexual arousal from McTeague s domination, and is hooked from the first time. Her
love is a deadly addiction; the drug eats away at her until she dies. She stays with McTeague
through the beatings, the chewings, and the verbal abuse, always coming back for more because
she likes it. Only when McTeague irrevocably mutilates her does she leave him. She is proud of
her bruises, happily trading stories with Maria Macapa like teenage schoolgirls comparing their
make out sessions. Trina s sexual beast is never satisfied, always craving more and more abuse;
abuse that McTeague is more than willing to give her. Trina s other dark side involves her
extramarital affair with her fortune. The sheer luck of the lottery winning changed the girl forever.
The cash was never to be spent, only saved; a noble, if not intelligent, plan. However, Trina s simple
animal mind can not grasp even this simple concept. She begins pilfering whatever money there is
around the house, keeping it in a sack in a box. Trina hoards everything, denying both her husband
and her mother necessary living money. She even sacrifices her own health, buying three day old
meat instead of fresh cuts. When she is out on her own, the money becomes a surrogate drug; she no
longer has access to the arousing abuse of McTeague, but she begins sleeping with the
Jamestown Virginia
Virginia has a long and rich history in the United States. Throughout history there have been many
different events that have taken place in Virginia which helped play a vital role in the making of
our great country. Virginia s mark on America can be seen with the first established colonies in
North America by Great Britain. Let s began in May of 1607, British Empireestablished the first
permanent colony of North America in Virginiathis settlement was name Jamestown. The name
Jamestown derives from King James I of England who claimed the territory in North America
between the 34th and 35th degree parallel starting from the mouth of the Charles River in currently
South Carolina north to Halifax, Nova Scotia. This territory was split into
Freedom Of Abstract Expressionism By Chuck Close
Chuck Close is a contemporary artist, known for painting monumental heads. For his subjects,
Close used portraits drawn of himself, his family members, friends, and fellow artists. He chose
this selective group of people because they just regular ordinary folks. He felt that if he used
celebrity as subject matter, this would only distract from appreciating the beauty of his work. In
addition all his portraits are title using only the first names.
Close explored the concept of visual language in his painting but eventually rejected it as he adopted
his own personal style thus making the switch from the freedom of Abstract Expressionism to a
more figurative painting style which has more restrictive controls on his subject matter and his
I Enjoyed Your Novel Dandelion Wine
I enjoyed your novel Dandelion Wine. It takes place in the summer of 1928 in Greentown,
Illinois. They make their wine with dandelion petals and other ingredients. Dandelion wine is a
metaphor of summer. The dandelions, bottled for the winter season of illness and weakness. They
go to the forest to pick fox grapes for dandelion wine. In the forest, Douglas senses something
unusual; as Tom talks, the unusual thing comes closer and as it does Douglas falls and is surprised,
he is alive. Leo Auffman wants to build a happiness machine. Leo sits with Lena (his wife) and
Lena tells him that they do not need a happiness machine. However, he builds a happiness machine
anyways. He ends up not making his familyhappy because they did not
Accidents, Illness and Emergencies in the Early Years Setting
Describe the policies and procedures for dealing with accidents, injuries, illnesses and other
emergencies that are in place within the school setting (P3).
These policies and procedures of accident, injury, illness and other emergencies are in place within
the school setting to govern working practices and provide quality and an agreed framework for
action. The management within the school setting is responsible for creating the policies and for
checking that they are being followed, and the staffs are responsible for implementing the policies.
As all staff and parents must be aware of these policies, you will often find them on a notice board,
or in the settings brochure. It is also important that new staff are informed of these ... Show more
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In order to maintain a clean and healthy environment this policy provides guidance for staff and
parents as to when children should or should not be in school if showing signs of illness. The health
and wellbeing of all children is of paramount importance to enable them to be successful learners and
to be the best that they can be.
Guidance
Children should not be brought to school if they are displaying signs of illness. If parents do bring
children to school and staff feel that they are unfit for school, parents / carers / emergency contact
will be contacted and requested to come and collect their child and requested not to return their child
to school until symptom free.
If a child is thought to be unwell while at school they will be seen by a qualified first aider as the
condition of the child needs to be assessed. This should be done in a kind and caring manner. The
Head Teacher of should be informed of any sick children.
Should a child become ill whilst at school, a member of staff will contact the parent / carer
/ emergency contact. While awaiting the arrival of parents, the staff will ensure the comfort of the
child in the school office, taking appropriate action, which would include seeking medical advice if
necessary. If the child is in danger, the staff will seek medical advice immediately. Should a member
of staff consider an illness / situation to warrant immediate medical attention, they will report to a
First Aider and Head
Analysis Of The Article On Views Of Race And Inequality,...
1. Read the attached article (after question 16) and write a short summary and reaction to it. The
article On Views of Race and Inequality, Blacks and Whites Are Worlds Apart gives us information
and statistics on the differing views on inequality between races. According to the article, African
Americans see inequality as more of an issue than Caucasian Americans. It also shows the disparity
in thinking about what the country has done and still needs to do in order to help race relations and
relieve inequality, with African Americans statistically being much more aware of the problem at
hand. The Pew Research Center also asked candidates about their thoughts on former President
Barack Obama s impact on race relations in America as... Show more content on Helpwriting.net ...
I had trouble really stepping into the shoes of another person and writing as if I was reacting like
them. I felt as though I was reacting the way I would react but making a point to mention my
race. I think this might be more of a fault on my lack of creativity than the structure of the voice
journals. 4. How did the Social Review or Service Learning paper help you critically understand a
cultural event or a situation? Before doing the Social Review project on Human Trafficking, I did
not know a lot about the subject but I was interested in learning more. Because of this, I had to do
a lot of research for both my paper and presentation and, in turn, learned a lot. I honestly had no
idea that Human Trafficking was as prevalent as it is so I am grateful that this project gave me a
reason to look into it further and open my eyes to what an issue it is. The book Half the Sky,
which I coincidentally had to read for another class a week after the paper was due, gives a good
insight into how women and young girls are trafficked, focusing mainly on sex trafficking. 5. In
tracing your family history did it enhance your understanding of who you are and where you come
from? Explain why? For this project, I had to start with my father, who was born in America. I
already knew most of what he told me so it did not change how I felt. 6. After reading the
