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Notification System Design

The Technical Design Document outlines a Notification System that automates notifications based on key events, supporting multiple delivery channels including email, in-app, and SMS. It details the architecture, key modules, database design, security measures, scalability, testing strategy, and monitoring processes. The system is built on a microservices architecture with a focus on extensibility and compliance with regulations like GDPR.

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6 views3 pages

Notification System Design

The Technical Design Document outlines a Notification System that automates notifications based on key events, supporting multiple delivery channels including email, in-app, and SMS. It details the architecture, key modules, database design, security measures, scalability, testing strategy, and monitoring processes. The system is built on a microservices architecture with a focus on extensibility and compliance with regulations like GDPR.

Uploaded by

niyathirao0
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Technical Design Document: Notification System

1. Overview

The Notification System enables automated, rule-based notifications triggered by key system events such as

user changes, audit workflows, and persona updates. It supports multi-channel delivery: email, in-app, and

optionally SMS.

2. Architecture

Components:

- Notification Service (Core microservice)

- Event Trigger Layer (hooks from other services)

- Notification Processor (queues, retry logic)

- Channel Providers (Email, SMS, In-app)

- Template Engine (Dynamic rendering)

- User Preferences Store (opt-in/out)

Tech Stack:

- Backend: .NET / Node.js / Java Spring

- Message Queue: RabbitMQ / Kafka

- Database: PostgreSQL / MongoDB

- Email: SMTP / SendGrid / AWS SES

- In-App: Redis + WebSocket

- Template: Handlebars / Razor

Workflow:

Event Trigger -> Queue -> Notification Service -> Template/Channel Resolver -> Dispatch to Channel
Technical Design Document: Notification System

3. Key Modules

- Event Trigger Layer: Subscribes to system events and sends metadata to queue.

- Notification Service: Validates events, checks preferences, loads templates, sends notifications.

- Template Engine: Token replacement, multilingual support.

- Delivery Channels: Email, SMS, In-app.

- Retry Mechanism: Exponential backoff, poison queue after 3 failures.

4. Database Design

Tables:

- notification_templates

- notification_events

- notification_queue

- user_preferences

5. Security & Compliance

- Encrypt sensitive data.

- Audit logs of notifications.

- GDPR compliance through opt-out management.

6. Scalability & Extensibility

- Event-driven architecture supports scaling.

- Plugin pattern for new channels.

- Template editing UI.

- Bulk notifications supported.


Technical Design Document: Notification System

7. Testing Strategy

- Unit: Template rendering, preference checks.

- Integration: Full event-to-notification flow.

- Load: Simulate burst events.

- Mock channels for dry runs.

8. Monitoring

- Logging: Notification lifecycle.

- Dashboards: Volumes, failure rates.

- Alerts: Failures or backlog warnings.

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