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Experienced BA and Client Discussion of Project

The document outlines six distinct projects, each with a client persona, business analyst, and phases including discovery, requirement elicitation, planning, development, and post-launch. Projects range from an online fitness app to a real estate listing platform, detailing client needs, proposed features, and team structures. Each project emphasizes user experience, compliance, and specific market targeting, with deliverables such as BRDs, SRSs, and user flows documented for each initiative.

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durgeshkuwar22
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0% found this document useful (0 votes)
16 views65 pages

Experienced BA and Client Discussion of Project

The document outlines six distinct projects, each with a client persona, business analyst, and phases including discovery, requirement elicitation, planning, development, and post-launch. Projects range from an online fitness app to a real estate listing platform, detailing client needs, proposed features, and team structures. Each project emphasizes user experience, compliance, and specific market targeting, with deliverables such as BRDs, SRSs, and user flows documented for each initiative.

Uploaded by

durgeshkuwar22
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 65

Project 1: Online Fitness & Diet App

Client Persona:

 Name: Mr. Anish Kapoor


 Role: Founder & CEO of a Startup
 Behavior: Visionary but time-conscious, focused on user experience and monetization

Business Analyst:

 Name: Ms. Riya Sharma


 Experience: 7+ years in healthtech and SaaS domain

🎤 Discovery Phase Discussion

Client (Anish):
"Riya, I want to develop an app that helps people track their workouts, get customized diet plans,
and book consultations with trainers. Think of it like MyFitnessPal plus CultFit — but more
affordable and localized for India."

BA (Riya):
"Sounds promising! May I clarify a few points first?

1. Who’s your target user?


2. Are we focusing on web, mobile, or both?
3. Do you plan to onboard real trainers and nutritionists from day one?"

Client:
"Target users are 18-40 years old urban Indians. Definitely Android-first, then iOS. And yes, I
have a few trainers lined up."

BA:
"Understood. Are you looking for daily tracking features like water intake, calories burned,
etc.?"

Client:
"Yes, plus AI-based suggestions based on progress. I want the app to motivate users if they miss
a workout."

BA:
"Alright. I suggest breaking the project into 3 major releases:

 Release 1: MVP – Workout planner, diet library, trainer booking

1
 Release 2: AI-based alerts, integrations with fitness bands
 Release 3: Social features, challenge groups, premium subscriptions"

🔍 Requirement Elicitation Phase

BA:
"Let’s list the core modules:

1. User Registration & Profile


2. Workout Library (with video)
3. Diet Plans & Recipes
4. Trainer Booking (Chat/Call integration)
5. Calendar & Notifications
6. Payment & Subscription
7. Admin Dashboard"

Client:
"Good, I also want:

 Indian vegetarian diet focus


 Push notifications like 'You missed your leg day!'"

BA:
"Great! Let's now break them into user stories and define acceptance criteria."

BA continues to ask:

 "Do you want weekly progress charts?"


 "Should users choose goals like weight loss or muscle gain?"
 "Will trainers set custom plans or users pick from library?"

🛠 Planning Phase

BA:
"I’ll prepare the BRD, user flows, and wireframes. Meanwhile, we’ll need:

 1 UX/UI designer
 1 Backend (Node.js)
 1 Frontend (Flutter)
 1 QA
 Timeline: 10 weeks MVP
Cost estimate: ₹6–8 lakhs"

2
Client:
"Agreed. Can we integrate Razorpay for payments?"

BA:
"Yes. I’ll include that in the technical spec. Also, do you need any compliance like HIPAA?"

Client:
"No, but basic data privacy is important."

🧾 Documentation Created by BA

 BRD (Business Requirements Document)


 SRS (Software Requirements Specification)
 User Personas
 Wireframes (Figma)
 ERD (Entity Relationship Diagram)
 User Flowchart
 Product Backlog (JIRA)

🚧 Design & Development Phase

BA with Dev Team:


"Developers, please prioritize:

 Modular code for adding workouts and diets dynamically


 Real-time trainer slots availability
 Scalable backend with MongoDB"

With QA:
"Test scenarios must include:

 Booking conflicts
 Inactive trainer profile handling
 UI tests for 5-inch screens to tablets"

✅ UAT & Go-Live Phase

Client:
"This looks great! Can we do a pilot with 50 users?"

3
BA:
"Yes. I’ll prepare UAT checklist, monitor logs, and get user feedback weekly."

Client after launch:


"Getting great reviews! Need to start AI alerts and FitBit sync in next sprint."

📊 Post-Go-Live Reporting

BA:
"Here are your KPIs:

 User Retention Day 1, 7, 30


 Diet Plan Completion Rate
 Workout Completion Rate
 Average Session Duration
We’ll optimize content based on these."

4
Project 2: FinTech Microloan App for Rural India
Client Persona:

 Name: Mr. Rohit Sinha


 Role: FinTech Entrepreneur
 Behavior: Detail-oriented, focused on compliance, wants tech-savvy + rural usability

Business Analyst:

 Name: Mr. Arvind Mehta


 Experience: 9+ years in banking, mobile finance & rural product design

🎤 Discovery Phase

Client (Rohit):
"Arvind, I want to create a mobile app that gives instant micro-loans (₹2,000 to ₹25,000) to
rural users with simple KYC and repayment in 30–90 days."

BA (Arvind):
"Interesting space! Let’s first explore:

1. Who exactly are the end users?


2. Do they have access to smartphones, UPI?
3. What kind of KYC and credit check are you planning?"

Client:
"Yes, most have low-end Android phones. KYC will be Aadhaar + PAN. Credit check will be
alternate scoring via mobile usage patterns and UPI history."

BA:
"Do you plan to integrate any APIs for scoring or build an internal model?"

Client:
"We’ll integrate something like KreditBee or Perfios for first version."

5
🔍 Requirement Elicitation

BA:
"Let’s list major components:

1. User Onboarding & KYC


2. Loan Application Flow
3. Document Upload + OCR
4. Credit Scoring Engine Integration
5. Loan Disbursal (via UPI/Bank)
6. Repayment Schedule + Reminder
7. Support Chatbot in Hindi + Regional Languages
8. Admin Dashboard for Loan Monitoring"

Client:
"Absolutely. I also want:

 Push notifications in Hindi


 Support for agents to help users offline"

BA:
"Got it. Let's define key user stories like:

 As a user, I should upload documents via camera.


 As a user, I should see loan status (approved/pending/disbursed).
 As an admin, I should monitor active defaulters and repayment reports."

🛠 Planning Phase

BA:
"Rohit, we’ll divide this into 3 modules:

 Module 1: App + KYC + Loan Application


 Module 2: Scoring + Disbursal
 Module 3: Recovery, Dashboard, Reporting

Proposed Team:

 1 Android Developer
 1 Node.js Backend Dev
 1 QA
 1 Data Analyst (for scoring & fraud check)
 1 UI/UX Designer (low-end UX optimization)

6
Timeline: 14 weeks
Budget Estimate: ₹10–12 lakhs"

Client:
"Looks fine. I want compliance with RBI norms, and all communication must be logged."

BA:
"Yes, I’ll add this to the Functional Spec and prepare RBI documentation checklist."

🧾 BA Deliverables

 BRD with regulatory clauses


 SRS with API specs
 UX Prototypes (Hindi/English)
 Risk & Compliance Checklist
 Data Flow Diagram
 Use Case Scenarios
 JIRA Backlog with priorities
 Security Policy Draft

⚙ Design & Development Phase

BA with Devs:
"Focus on:

 Local language toggle from onboarding


 Auto-fetch Aadhaar details via DigiLocker API
 Error handling for low-bandwidth users
 Encryption of documents on upload"

With QA:
"Ensure:

 OCR errors handled gracefully


 Simulate failed Aadhaar fetch
 Loan rejection & appeal flow"

7
✅ UAT & Pre-Launch Testing

Client:
"We’ll launch in 3 villages for pilot. I want to test with 200 users."

BA:
"I’ll prepare UAT forms in Hindi, and deploy a monitoring dashboard showing:

 Loan processing time


 KYC success/failure
 First EMI collection date"

📊 Post-Go-Live Reporting

BA:
"Here’s the weekly dashboard:

 178 loans processed


 Avg. KYC completion time: 9.5 mins
 5% dropout post-credit score rejection
 90% UPI disbursal success rate
 Early signs of EMI delay: 8 users"

🔄 Next Phase

Client:
"Let’s expand to Tier-3 cities and add multilingual voice bot."

BA:
"I’ll initiate Phase 2 with chatbot flow diagrams, agent dashboards, and multilingual UI
guidelines."

8
Project 3: Food Delivery App for Tier-2 Cities (Zomato-
style)
Client Persona:

 Name: Mrs. Neha Patil


 Role: Restaurateur & Startup Owner
 Behavior: Friendly, high urgency, minimal tech knowledge

Business Analyst:

 Name: Ramesh Nair


 Experience: 6+ years in on-demand delivery platforms

🎤 Discovery Phase

Client (Neha):
"I want an app like Zomato but for small cities. People should be able to browse restaurants,
order food, and get home delivery. We’ll start in Nashik, Nagpur, and Kolhapur."

BA:
"Great initiative. A few questions:

1. Are you aggregating restaurants or owning the delivery fleet too?


2. Do you want only food or grocery as well?
3. What kind of users are you targeting – students, families?"

Client:
"I’ll partner with restaurants and manage my own delivery staff. Focus is on food only for now –
target audience is mostly families and working professionals."

🔍 Requirement Gathering

BA:
"We need the following modules:

1. Customer App (Browse, Order, Pay)


2. Restaurant Dashboard (Menu Management, Orders)
3. Delivery App (Pickup & Drop tracking)
4. Admin Panel (City, Vendor, Order, Feedback)

9
Do you want:

 Coupon and referral system?


 Ratings and reviews?
 Cash on Delivery (COD)?"

Client:
"Yes, to all three. COD is still popular in these areas."

🛠 Planning Phase

 Android + iOS (Flutter)


 Firebase + Node.js backend
 Google Maps API for delivery
 Razorpay for payment
 Hindi + English interface
 Estimated team: 5 (Dev x2, QA, UI, PM)
 Estimated timeline: 10–12 weeks

🧾 BA Deliverables

 BRD
 SRS
 User Flow (Customer, Vendor, Delivery)
 Admin Wireframes
 ER Diagram
 City-Wise Rollout Plan
 QA Test Scenarios

⚙ Development Support

 Monitor integration of live location tracking


 Ensure OTP-based delivery verification
 Validate menu upload format for non-tech-savvy restaurants
 Build fallback for low-network zones

✅ UAT Feedback

10
 COD flow needed bug fixes
 Some restaurants didn’t have images – added default photos
 Users preferred language toggle at the start

🔄 Phase 2 Plan

 Grocery delivery integration


 Festival-based coupon campaigns
 Vendor rating heatmap

✅ Project Complete.

11
Project 4: E-Learning Platform for Kids (6–14 Age)
Client:

 Name: Ms. Ruchi Sharma


 Role: EdTech Founder
 Behavior: Creative, cares about design, focused on engagement

BA:

 Name: Akshay Rao


 Experience: 8+ years in EdTech (Byju’s, Toppr)

🎤 Discovery Phase

Client:
"I want a fun and interactive app where kids can learn Math and Science with animation and
quizzes. Parents should track their performance."

BA:
"Perfect. Let’s explore:

 Will there be live classes or only recorded content?


 What is your revenue model?
 Do you want progress reports emailed or shown in-app?"

Client:
"Only recorded content initially. Subscription model. Reports should be available in-app and via
email."

🔍 Requirements

 Animated Video Modules


 Chapter-wise Quiz Engine
 Daily Goals & Stars System
 Parent Dashboard
 Subscription (Monthly/Yearly)
 Multilingual Support

12
🛠 Planning

 Frontend: React Native


 Backend: Firebase
 Timeline: 14 weeks
 Dev Team: UI/UX, Animator, Frontend, Backend, QA

🧾 BA Work

 User Personas: Child, Parent, Admin


 Storyboarding for Videos
 Gamification Strategy
 Push Notification Plan
 Data Model for Progress Tracking
 Feedback Cycle Integration

⚙ Development Support

 Worked closely with animators to define learning goals


 Verified that quizzes auto-adapt to performance
 Implemented “Ask a Mentor” feature

✅ Post Launch

 Over 1,000 signups in first 2 weeks


 98% quiz completion rate
 12% asked for Hindi version → added in Phase 2

✅ Project Complete.

13
Project 5: Travel Booking Platform with Itinerary Builder
Client:

 Name: Mr. Harsh Deshmukh


 Role: Travel Agency Owner
 Behavior: Business-driven, competitive, wants sleek UX

BA:

 Name: Ananya Kulkarni


 Experience: 10 years in travel & booking platforms

🎤 Discovery Phase

Client:
"I want a travel website where users can book flights, hotels, and build their itinerary like
MakeMyTrip. They should get reminders and export plans to PDF."

BA:
"Excellent! Clarifications:

 API Integration with travel aggregators or manual upload?


 Do you offer custom tours or only bookings?
 Is desktop or mobile more important?"

Client:
"Aggregator API integration. I’ll also upload custom tours. Mobile-first."

🔍 Modules

 Search Flights, Hotels, Cabs


 Custom Trip Builder
 Save & Share Itinerary (PDF & WhatsApp)
 Admin Portal for Tour Uploads
 AI Travel Suggestions (Phase 2)
 Currency & Timezone Converter

🛠 Planning

14
 Stack: React + Node.js + MongoDB
 Aggregator API: Amadeus or TripAdvisor
 Timeline: 16 weeks
 UI/UX critical → Extra Designer onboard

🧾 BA Actions

 Designed entire trip builder workflow


 Defined edge cases: multi-city, visa restriction alerts
 Error handling for failed hotel sync

✅ Launch Feedback

 Trip Planner was standout feature


 PDF export highly used
 Added filters for senior citizens in Phase 2

✅ Project Complete.

Project 6: Real Estate Listing + Rental App


15
Client:

 Name: Mr. Sameer Shah


 Role: Realtor
 Behavior: Focused on local market, wants simple workflows

BA:

 Name: Tanya Mehra


 Experience: 7+ years in proptech

🎤 Discovery Phase

Client:
"I need an app to list flats, villas, and commercial properties. Tenants should filter, book visits,
and chat with owners."

BA:
"Good! Few questions:

 Will agents post listings or only owners?


 Do you want integrated rent agreements?
 What’s your monetization strategy?"

Client:
"Both agents and owners. Rent agreements Phase 2. Monetize by featured listings."

🔍 Features

 Map-based Property Listings


 Filters: Price, Area, BHK
 Visit Scheduling System
 Chat & Call Options
 Verified Badge for Profiles
 Admin Control Panel

🛠 Planning

 Mobile-first, Flutter
 Backend: Firebase

16
 Google Maps + Twilio + AWS
 12-week plan with agile sprints

🧾 BA Tasks

 Built data model for listings & agents


 Documented chat logic & user verification
 Defined rating logic for agents

✅ UAT Feedback

 Users liked image-heavy listings


 Visit scheduling was buggy on slow phones – optimized
 Suggested auto-reminders via WhatsApp → Phase 2

✅ Project Complete.

Project 7: Telehealth Platform for Rural Clinics

17
Client:

 Name: Dr. Alok Verma


 Role: Health NGO Director
 Behavior: Highly focused on impact, low-tech infrastructure

BA:

 Name: Priya Nair


 Experience: 9+ years in healthtech & social innovation

🎤 Discovery

Client:
"We want a basic telemedicine platform for rural clinics. Patients can consult doctors remotely.
Nurses assist patients."

BA:
"Let’s define:

 Tablet or mobile based?


 How will prescriptions be shared?
 Do you want video, chat, or both?"

Client:
"Tablet-based. Doctors upload prescriptions. Video + chat required."

🔍 Features

 Nurse-Led Patient Registration


 Queue-Based Video Consultation
 Doctor Panel with Case Notes
 Prescription Upload (PDF)
 Call/Consult History
 Multilingual Support

🛠 Plan

 Android-first
 Offline sync

18
 Low bandwidth optimization
 16-week rollout with 3 phases

🧾 BA Work

 Flowchart for Nurse–Patient–Doctor journey


 Auto-upload retry logic
 Secure patient record handling
 NGO Monitoring Dashboard

✅ Impact

 6,500 consultations in 3 months


 Reduced wait time from 4 days to 3 hours
 Phase 2: Digital health records, reminders

✅ Project Complete.

✅ Project 8: SaaS-Based Task & Team Management


Platform (Like ClickUp/Trello)

19
Client:

 Name: Ms. Mitali Rajan


 Role: SaaS Product Head
 Behavior: Very sharp, Agile-focused, wants quick releases

Business Analyst:

 Name: Ashutosh Dey


 Experience: 11 years in enterprise SaaS and project management tools

🎤 Discovery Phase

Client:
"We want to build a SaaS platform for startups to manage tasks, teams, projects. Like ClickUp or
Trello but more focused on early-stage founders."

BA:
"Understood. Clarify:

 Is this a freemium product?


 Do you want Kanban, calendar, Gantt views?
 Integration with Slack, GitHub, etc.?"

Client:
"Yes, freemium. Start with Kanban + Calendar. Integrations in Phase 2."

🔍 Features

 Task Boards
 Calendar Integration
 Comments, Mentions
 File Attachments
 User Permissions & Roles
 Admin Dashboard
 Activity Logs

🛠 Planning

 Web App (React + Node.js)

20
 PostgreSQL DB
 Team: 1 UI/UX, 2 Devs, 1 QA
 Timeline: 10 weeks MVP
 Hosting on AWS

🧾 BA Deliverables

 Competitor Benchmark
 UI Flow Diagrams
 BRD + SRS
 Role-Based Access Matrix
 Sprint Plan

✅ UAT & Feedback

 Drag-drop worked smoothly


 Added default project templates
 Feature request: Mobile version → next phase

✅ Project Complete

✅ Project 9: Social Networking App for Artists


Client:

21
 Name: Mr. Faizan Khan
 Role: Creative Director
 Behavior: Visionary, emotionally invested, design-obsessed

BA:

 Name: Neelima Das


 Experience: 8 years in creative platform apps

🎤 Discovery Phase

Client:
"I want a social media app just for artists—painters, writers, dancers—to share their work,
collaborate, and connect."

BA:
"Brilliant idea! Clarify:

 Any monetization model?


 User verification?
 Do you want video uploads too?"

Client:
"Yes, ads and paid workshops later. All users must verify. Yes to images, short videos."

🔍 Features

 Artist Profile (bio, skills, portfolio)


 Feed (posts, comments, likes)
 Collaboration Feature
 Events & Workshop Listings
 Messaging
 Admin Moderation

🛠 Planning

 Flutter + Firebase
 Timeline: 12 weeks
 Design-first approach: Heavy UI/UX investment
 Phase 2: NFT Art Sales, eCommerce integration

22
🧾 BA Deliverables

 Moodboard + Inspiration Docs


 Use Case Maps
 UX Wireframes
 Moderation Policies
 Artist Engagement Metrics

✅ Launch

 5,000 signups in first month


 Artists from 22 states
 Partnered with 6 local galleries for online exhibitions

✅ Project Complete

✅ Project 10: Health & Fitness Wearable Integration App


Client:

23
 Name: Mr. Jay Patel
 Role: IoT Product Owner
 Behavior: Technical, KPI-focused, detail-heavy

BA:

 Name: Kiran Dev


 Experience: 7+ years in IoT + fitness domains

🎤 Discovery Phase

Client:
"I need a mobile app to sync with fitness bands (steps, heart rate, sleep), visualize health data,
and recommend workouts."

BA:
"Sounds great. Clarify:

 Which wearables are we integrating?


 Local storage or cloud-based?
 Any AI for insights?"

Client:
"Start with Fitbit + Mi Band. Store on cloud. Yes, basic AI: suggest actions based on
sleep/steps."

🔍 Features

 Sync with Wearable APIs


 Health Dashboard
 Trends + Charts
 Personalized Tips
 BMI Calculator
 Reminders
 Emergency Alert (via button press)

🛠 Planning

 React Native
 Firebase + Cloud Functions

24
 AI engine in Phase 2
 Offline sync buffer

🧾 BA Work

 API Integration Docs


 User Personas (Fitness Buff, Diabetic, Casual User)
 Sleep Data Mapping
 Legal Policies (Data Privacy, Health Disclaimer)

✅ Results

 Sync lag resolved after Phase 1


 Emergency alert system praised by testers
 Partnered with 2 hospitals for premium health tracking

✅ Project Complete

✅ Project 11: Learning App for Blue-Collar Workers


(Skilled Trades)

25
Client:

 Name: Ms. Manju Shekhawat


 Role: NGO Founder
 Behavior: Purpose-driven, cost-sensitive, impact-focused

BA:

 Name: Parag Bhattacharya


 Experience: 10 years in nonprofit tech & edtech

🎤 Discovery

Client:
"Help me build an app where drivers, carpenters, tailors can learn new skills. Content must be in
Hindi and low-data."

BA:
"Understood. Clarify:

 Video or PDF content?


 Any certification after completion?
 Will NGOs manage content?"

Client:
"Video + simple text. Yes, we’ll give certificates. NGO staff will manage backend."

🔍 Features

 Course Modules
 Video Player (low bandwidth)
 Quiz + Completion Certificate
 Multi-language support
 Admin Panel (NGO upload)
 Reminder System

🛠 Tech

 Flutter
 Firebase Hosting

26
 LMS-lite structure
 Auto-resume video from last position

✅ Results

 40,000 learners onboarded


 High engagement: Electricians course 87% completion
 Expanded to Bengali, Marathi

✅ Project Complete

✅ Project 12: Online Pet Care & Vet Booking Platform


Client:

27
 Name: Dr. Shreya Joshi
 Role: Veterinarian Clinic Chain Owner
 Behavior: Patient, calm, concerned about UX

BA:

 Name: Naveen Kapoor


 Experience: 6+ years in healthcare platforms

🎤 Discovery

Client:
"I want pet owners to book appointments with vets, buy food online, and track vaccinations."

BA:
"Great! Clarify:

 Do you need e-prescriptions?


 Will you sell products directly or through partners?
 Mobile-first?"

Client:
"Yes to prescriptions. Sell via our clinics. Mobile-first."

🔍 Features

 Vet Profile & Booking


 Vaccination Tracker
 Pet Profile
 ePrescriptions
 eCommerce for Pet Supplies
 Chat with Vet

🛠 Planning

 React Native
 Node.js Backend
 Stripe for payments
 Timeline: 10 weeks MVP

28
✅ Results

 4,000 bookings in 3 months


 Vaccination reminders improved repeat visits
 eCommerce revenue 18% in first quarter

✅ Project Complete

✅ Project 13: Budget Planner App for Couples & Families


Client:

29
 Name: Mr. Nikhil Anand
 Role: Finance Blogger
 Behavior: Minimalist, UX-focused, analytics-heavy

BA:

 Name: Swati Pillai


 Experience: 6+ years in personal finance and fintech

🎤 Discovery

Client:
"Build a simple app for couples to track expenses together, set savings goals, and split bills
easily."

BA:
"Understood. Questions:

 Do both partners use same login?


 Any investment tracking?
 iOS + Android?"

Client:
"Different logins, shared view. No investments now. Android-only first."

🔍 Features

 Shared Budget Dashboard


 Expense Categories + Limits
 Goal Tracking (Trips, EMIs)
 Notifications for Overspending
 CSV Export
 Tips from Finance Blogger (CMS)

🛠 Plan

 Kotlin Native
 Firebase
 Monthly Budget Auto-reset
 Sync on login

30
✅ Results

 4.8⭐ rating on Play Store


 1,200 daily active users
 “Date Night Budget” was popular feature

✅ Project Complete

✅ Project 14: Smart Parking Finder App (City-Wide)


Client:

31
 Name: Mr. Deepak S.
 Role: Smart City Program Manager
 Behavior: Very technical, focused on hardware–software sync

BA:

 Name: Ayush Tyagi


 Experience: 9+ years in urban mobility & smart city systems

🎤 Discovery

Client:
"We’re installing IoT sensors in city parking spots. Need a public app to find available slots and
pay directly."

BA:
"Nice. Clarify:

 Real-time sync from sensors?


 Will users pre-book or just view?
 Any parking pass system?"

Client:
"Real-time, yes. For now, just find & pay. Pass system in Phase 2."

🔍 Features

 Live Parking Spot Map


 Area Filters (Mall, Hospital, Street)
 Wallet + UPI Payments
 Ticket Receipt
 Sensor Data Sync
 City Admin Portal

🛠 Tech

 Flutter
 Node.js + MQTT for IoT
 Integration with government GIS

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✅ Results

 Deployed in 3 cities
 Reduced parking time by 32%
 Pass system added after 6 months

✅ Project Complete

✅ Project 15: Mental Wellness Chatbot + Therapy Platform


Client:

33
 Name: Dr. Meera Banerjee
 Role: Psychologist
 Behavior: Sensitive, privacy-focused, deeply ethical

BA:

 Name: Rahul Krishnan


 Experience: 7+ years in health & AI

🎤 Discovery

Client:
"I want a mental health app with a chatbot for first response, and booking sessions with licensed
therapists."

BA:
"Very thoughtful. Clarify:

 Will chatbot use AI/NLP?


 Do you need emergency help flow?
 Anonymous use supported?"

Client:
"Yes to AI. Emergency flow is a must. Anonymous users allowed."

🔍 Features

 AI Chatbot (Therapeutic NLP)


 Therapist Profiles + Booking
 Anonymous Mode
 Emergency Button
 Mood Tracker
 HIPAA-Compliant DB

🛠 Plan

 AI: GPT-style response model


 AWS + Encrypted DB
 Admin: Therapist Management

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✅ Outcome

 85% retention after 1 month


 Featured in mental health blogs
 Panic button use saved 7 lives (reported)

✅ Project Complete

✅ Project 16: Digital Farmer Support Platform (All-in-One)


Client:

35
 Name: Mr. Vinod Pawar
 Role: AgriTech Startup Founder
 Behavior: Mission-driven, semi-technical, multilingual

BA:

 Name: Bhavna Iyer


 Experience: 10+ years in AgriTech, Govt B2C apps

🎤 Discovery

Client:
"I want an app where farmers can learn, buy seeds, rent equipment, and talk to experts in local
language."

BA:
"Comprehensive vision! Clarify:

 Include weather updates?


 Partner with Krishi Kendras?
 Will you provide call-center too?"

Client:
"Yes to all. Also want farmer forum and price trends."

🔍 Features

 Crop Advisory in Local Language


 E-Commerce (Seeds, Fertilizer)
 Equipment Rental Booking
 Expert Consultation
 Weather + Market Rate API
 Farmer Forum

🛠 Stack

 Android (low-end)
 Firebase + Local DB sync
 Multilingual support: Hindi, Marathi, Gujarati

36
✅ Results

 1.5 lakh farmers onboarded


 Increased yield in 3 districts
 Awarded Best Agri Innovation 2024

✅ Project 17: B2B Wholesale Order Management Portal


Client:

37
 Name: Mr. Rakesh Arora
 Role: FMCG Distributor Chain Owner
 Behavior: Sharp, operationally driven, wants efficiency

Business Analyst:

 Name: Kavita Sharma


 Experience: 9+ years in supply chain & logistics software

🎤 Discovery Phase

Client:
“My sales team still takes orders via phone and WhatsApp. I need a web portal where retail
shops can place bulk orders, check inventory, and track delivery.”

BA:
"Absolutely. Clarify:

 Do you want retailers to login and view real-time stock?


 Will you handle deliveries yourself or via third-party?
 Payment online or offline?"

Client:
"Yes, show real-time stock. Delivery by our trucks. Payment can be either."

🔍 Core Features

 Retailer Login
 Product Catalog with Prices & Stock
 Order Placement + Discounts
 Delivery Status + Tracking
 Reports for Retailers + Admin
 Notification System (SMS/Email)

🛠 Planning

 Stack: Angular + Laravel


 Database: MySQL
 Timeline: 6 weeks MVP
 Deployment: VPS Hosting + SSL

38
🧾 BA Deliverables

 Inventory Flowchart
 Retailer Role Permissions
 Discount Engine Logic
 Reports & Analytics Mapping
 BRD + Wireframes

✅ Results

 Reduced order processing time from 2 hours to 15 minutes


 3,000+ orders in first 2 months
 Integrated with accounting ERP

✅ Project 18: eLearning Web Portal for Government Exam


Prep
Client:

39
 Name: Mr. Aditya Nair
 Role: Coaching Institute Owner
 Behavior: Result-oriented, wants fast releases, competitive

BA:

 Name: Tushar Mittal


 Experience: 7 years in EdTech apps

🎤 Discovery Phase

Client:
“We offer courses for SSC, UPSC, Banking, etc. I want a learning portal with mock tests, PDFs,
and doubt clearing.”

BA:
"Understood. Clarify:

 Will students access via mobile or web?


 Should we allow video playback with watermark?
 How is doubt resolution managed—live or chat?"

Client:
"Web first. Yes to watermarked videos. Doubt via scheduled 1:1 live sessions."

🔍 Features

 Video Classes with DRM


 Course Modules + Assignments
 Mock Test Engine
 Live Chat & Doubt Sessions
 Teacher Dashboard
 Admin CMS Panel

🛠 Tech Plan

 Stack: React + Node.js


 LMS Plugin Integration
 DRM-secured video playback
 Payment Gateway + Coupons

40
🧾 BA Work

 Course Flowchart
 Payment Failure Cases
 Certification Flow
 Analytics Report Structure

✅ Results

 20,000 users in 3 months


 Session Booking improved student retention
 Expanded to UPSC Hindi content

✅ Project 19: Hyperlocal Food Delivery App (Village–Town


Connect)
Client:

 Name: Mrs. Reema Solanki

41
 Role: Rural Entrepreneur
 Behavior: Enthusiastic, ambitious, less technical

BA:

 Name: Abhishek Raj


 Experience: 5+ years in foodtech and gig economy projects

🎤 Discovery Phase

Client:
“I want an app that connects local home-cooked food sellers in villages with customers in nearby
towns—fresh lunch, dinner, snacks.”

BA:
"Excellent idea. Clarify:

 Do you handle delivery logistics or sellers will deliver?


 Cash or online payment?
 Order slots—real-time or scheduled?"

Client:
"We’ll hire delivery boys. Payments both. Allow pre-scheduled meal orders."

🔍 Features

 Customer App
 Seller App (Menu Upload, Order Accept)
 Delivery App (GPS, Route)
 Admin Panel
 Order History + Feedback
 Pre-order & Cancel Options

🛠 Tech

 Flutter App (3 modes)


 Backend: Node + MongoDB
 GPS Tracking Integration
 Razorpay Integration

42
🧾 BA Deliverables

 3-User Journey Maps (Seller, Buyer, Rider)


 Operational SOP Document
 Rider Incentive Logic
 Kitchen Hygiene Checklist

✅ Results

 Piloted in 9 villages
 1,800+ orders within first month
 Partnered with Women SHGs (Self-Help Groups)

✅ Project 20: Construction Site Management Mobile App


Client:

 Name: Mr. Rajiv Kulkarni


 Role: Civil Engineer & Contractor

43
 Behavior: Time-bound, results-driven, expects offline capability

BA:

 Name: Deepali Sinha


 Experience: 10+ years in construction ERP & mobility solutions

🎤 Discovery Phase

Client:
“I need a mobile app to track labor attendance, site photos, daily work logs, and material usage.
Internet is weak on-site.”

BA:
"Perfect use case. Clarify:

 Will supervisors use the app or labor too?


 Do you want GPS tagging?
 Is material procurement linked to this?"

Client:
"Supervisors only. Yes to GPS. Procurement in future phase."

🔍 Features

 Daily Logs (Text + Photo Upload)


 Attendance (GPS Tagged)
 Material Usage Entry
 Task Completion Tracker
 Offline Sync
 Project Dashboard (Web)

🛠 Stack

 Flutter App + SQLite (Offline)


 Sync Service with Firebase
 Web Dashboard (React)

44
🧾 BA Deliverables

 Sync Retry Logic


 Material Tracking Sheet
 Attendance Flow with GPS Validation
 Project-Level Access Control

✅ Results

 Logged 1.2 lakh man-hours in 2 months


 Reduced pilferage by 28%
 Improved site compliance & transparency

✅ Project 21: AI-Powered Resume Shortlisting System


Client:

 Name: Mr. Viren Patel

45
 Role: HR Consultancy Owner
 Behavior: Fast-paced, wants competitive edge

BA:

 Name: Meera Lohia


 Experience: 8 years in AI/ML recruitment tools

🎤 Discovery Phase

Client:
“We get 500+ resumes daily. I want a tool that scans them and suggests the top matches for each
job.”

BA:
"Sounds good. Do you want:

 Role-based keyword mapping?


 Resume parsing in PDF/Word?
 Manual override or purely automated matching?"

Client:
“All three. Also, highlight resume gaps and skill mismatches.”

🔍 Features

 Resume Parsing (DOC/PDF/RTF)


 JD–Resume Matcher (AI Model)
 Gap Detection (Experience/Education)
 Manual Shortlist Panel
 Report Export

🛠 Stack

 Python (Spacy + Transformers)


 Web App in Angular
 MongoDB
 Azure Cloud Deployment

46
🧾 BA Deliverables

 Matching Algorithm Flow


 Resume Parser Requirements
 AI Model Input-Output Spec
 UX Wireframes
 User Testing Feedback Form

✅ Results

 Shortlisting time dropped 90%


 Accuracy scored 84% vs. manual HR
 HR team deployed tool to 18 branches

✅ Project 22: NGO Child Sponsorship Platform


Client:

 Name: Sister Maria Fernandes


 Role: NGO Director
 Behavior: Compassionate, not tech-savvy

47
BA:

 Name: Ayesha Noor


 Experience: 6 years in nonprofit tech solutions

🎤 Discovery Phase

Client:
“We want to let donors sponsor a child’s education and see their progress reports, photos, and
letters.”

BA:
"Wonderful. Can you confirm:

 Do you have child profiles digitized?


 Will updates come from volunteers?
 How should donors communicate?"

Client:
“Some are digitized. Volunteers upload updates. Donors can write letters via portal.”

🔍 Features

 Donor Registration
 Browse Children by Age/Region
 Sponsor & Payment Gateway
 Volunteer Upload Portal
 Message Center (Monitored)
 Progress Dashboard

🛠 Stack

 Laravel + Vue.js
 MySQL
 Cloudinary (Images)
 Razorpay Integration

🧾 BA Deliverables
48
 Child Lifecycle Workflow
 Donor–Volunteer Roles
 UX for Photo/Report Upload
 Payment Exception Handling

✅ Results

 3x increase in donations
 1,200+ children sponsored
 Built emotional connect with donor messages

✅ Project 23: SaaS Booking System for Tattoo Artists


Client:

 Name: Mr. Jason Pereira


 Role: Tattoo Studio Chain Owner
 Behavior: Cool but business-minded

49
BA:

 Name: Shruti Nanda


 Experience: 7+ years in SaaS booking & POS

🎤 Discovery Phase

Client:
"Clients still call us for appointments. We need an app that handles bookings, artist profiles, and
payments."

BA:
"Great. Clarify:

 Do artists manage their slots or admin does?


 Custom booking (by design type)?
 In-app chat with artist?"

Client:
“Artist manages their calendar. No chat. We need tattoo upload, appointment details, and
reviews.”

🔍 Features

 Customer App + Admin Dashboard


 Artist Profile & Calendar
 Booking Slot Management
 Payment + Cancellation Policy
 Review + Photo Gallery

🛠 Stack

 React Native
 Backend: Firebase
 Stripe for Payments

🧾 BA Deliverables

50
 Booking Flow Diagrams
 Role Matrix
 Cancellation & Refund Logic
 Invoicing Format

✅ Results

 30% increase in self-bookings


 Improved artist satisfaction
 Reduced appointment errors

✅ Project 24: Telehealth Mobile App for Rural Patients


Client:

 Name: Dr. Neha Joshi


 Role: Rural Health NGO Consultant
 Behavior: Precise, impact-focused

51
BA:

 Name: Rahul Banerjee


 Experience: 9 years in healthcare tech

🎤 Discovery Phase

Client:
“We want a mobile app where patients in rural areas can consult doctors through video calls and
get prescriptions.”

BA:
"Essential service. Confirm:

 Internet strength in target areas?


 Multilingual support?
 Medication delivery included?"

Client:
"Low internet. Yes to languages. No delivery, just e-prescriptions."

🔍 Features

 Doctor Discovery
 Video Call (Low-bandwidth Optimized)
 Prescription PDF Generator
 Follow-up Scheduling
 Multilingual Interface

🛠 Stack

 Flutter
 WebRTC (Jitsi)
 Firebase + Firestore

🧾 BA Deliverables

 Language Translation Table

52
 Video Call Fallback Plan
 Prescription Template
 Medical Triage Flow

✅ Results

 2,000+ consults in first 6 weeks


 Female patient usage at 58%
 Real-time doctor feedback loop

✅ Project 25: Drone Fleet Management System for


Agriculture
Client:

 Name: Mr. Arvind Pawar


 Role: AgroTech Drone Provider

53
 Behavior: Tech-focused, highly analytical

BA:

 Name: Vivek Suri


 Experience: 9 years in IoT & AgriTech

🎤 Discovery Phase

Client:
“We rent drones for crop spraying. I need a system to manage bookings, flight logs, and
maintenance alerts.”

BA:
"Fascinating! Let's clarify:

 Will drones be booked by farmers or agents?


 Are we integrating GPS flight logs?
 How do we track repairs?"

Client:
“Agents book. Yes, real-time GPS tracking. Repairs tracked by serial number + logs.”

🔍 Features

 Drone Booking Portal


 GPS Flight Log Integration
 Drone Health & Service History
 Maintenance Alert System
 Booking Calendar + Analytics

🛠 Stack

 Backend: Django + PostgreSQL


 Frontend: React
 IoT GPS API Integration

🧾 BA Deliverables
54
 Drone Log Data Format Spec
 Agent–Drone Access Map
 Fault Escalation Workflow
 Repair & Downtime Reporting Sheet

✅ Results

 Drone downtime dropped by 40%


 Tracked 600+ flights per month
 Predictive maintenance with alerts

✅ Project 26: Freelance Services Bidding Marketplace


Client:

 Name: Ms. Tanvi Shah


 Role: Startup Founder
 Behavior: Energetic, competitive, always comparing with Fiverr/Upwork

55
BA:

 Name: Aastha Khurana


 Experience: 6 years in gig platforms

🎤 Discovery Phase

Client:
“I want to launch a freelance platform for small business services. Freelancers bid on jobs and
clients choose.”

BA:
"Clear. Need clarification:

 Do freelancers need to be verified?


 Payment escrow or direct?
 Ratings for both sides?"

Client:
“Yes to verification. Payment in escrow. Yes to reviews.”

🔍 Features

 Job Posting (Client)


 Bid Submission (Freelancer)
 Escrow Wallet + Release System
 Chat + File Sharing
 Dual Ratings (Client & Freelancer)

🛠 Stack

 MERN Stack (Mongo, Express, React, Node)


 Stripe for Escrow
 AWS Hosting

🧾 BA Deliverables

 Bid Evaluation Logic

56
 Verification Flow
 Escrow Fund Flowchart
 Rating + Dispute Management SOP

✅ Results

 1,000+ freelancers onboarded in 45 days


 High satisfaction with escrow release model
 Successful niche in Indian Tier-2 cities

✅ Project 27: AI Chatbot for Legal Queries


Client:

 Name: Advocate Sandeep Mehta


 Role: Law Firm Partner
 Behavior: Precise, privacy-sensitive

BA:

57
 Name: Deepak Nair
 Experience: 8+ years in legaltech and NLP

🎤 Discovery Phase

Client:
“We get 100s of repetitive legal questions daily. We want an AI bot on our site that answers
FAQs and collects user case data.”

BA:
"Absolutely. Clarify:

 Do you want category-based flows or NLP understanding?


 Is the bot only public-facing or also internal?
 GDPR and privacy compliance needed?"

Client:
“NLP + Category. Public-facing only. Yes to full privacy compliance.”

🔍 Features

 AI Chatbot (NLP-Powered)
 Case Intake Forms
 FAQ & Document Templates
 Bot Feedback & Escalation
 Dashboard with Analytics

🛠 Stack

 GPT-based NLP Layer


 Botpress/Custom Chat UI
 Secure Azure Cloud Hosting

🧾 BA Deliverables

 NLP Intent–Entity Map


 Legal Document Classification Guide
 Escalation Tree (Manual Intervention)

58
 GDPR Consent Flows

✅ Results

 Reduced manual queries by 75%


 Collected 800+ cases in beta
 Improved response accuracy to 91%

✅ Project 28: Mental Health & Mood Tracker App


Client:

 Name: Dr. Shreya Roy


 Role: Clinical Psychologist
 Behavior: Empathetic, scientific, focused on data privacy

BA:

 Name: Bhavana Iyer

59
 Experience: 7 years in health & wellness apps

🎤 Discovery Phase

Client:
“I want an app where users log their mood daily, track patterns, and receive CBT-based
prompts.”

BA:
"Very valuable. Clarify:

 Do users remain anonymous?


 Should alerts be sent on negative trends?
 Will therapists get access?"

Client:
“Anonymous with PIN login. Yes to alerts. Therapists can access if users consent.”

🔍 Features

 Daily Mood Diary


 Journal with CBT Templates
 Mood Graphs & Pattern Insights
 Alert Triggers (e.g., consecutive bad days)
 Secure Sharing with Therapists

🛠 Stack

 React Native
 Firebase + Local Encryption
 Charts Library (D3.js)

🧾 BA Deliverables

 Mood–Emotion Mapping Model


 Privacy Policy & Consent Module
 Therapist–Patient Access Flow
 Alert Trigger Rules Sheet

60
✅ Results

 Over 10,000 mood entries in first 60 days


 Therapist usage increased
 Positive reviews for self-help features

✅ Project 29: Smart Waste Segregation Tracker (Smart City


Initiative)
Client:

 Name: Mr. Ajit Yadav


 Role: City Sanitation Officer
 Behavior: Data-obsessed, highly structured

BA:

 Name: Niharika Tiwari

61
 Experience: 9+ years in civic & IoT projects

🎤 Discovery Phase

Client:
“We want a system that tracks if residents are properly segregating waste—dry, wet, medical—
before pickup.”

BA:
"Great initiative. Clarify:

 IoT bins or photo upload from residents?


 Who monitors violations?
 Any rewards or penalties?"

Client:
“Photo upload phase-1. Monitored by sanitation team. Penalties will come in phase-2.”

🔍 Features

 Resident App (Upload Waste Segregation Pics)


 Location Tagging + Daily Submission
 Waste Type Recognition (ML Image Classifier)
 Admin Dashboard (Monitor + Approve)
 Monthly Report Cards

🛠 Stack

 Android App (Kotlin)


 Python Flask ML API
 Google Maps API
 MongoDB

🧾 BA Deliverables

 Image Classification Accuracy Metrics


 Violation Handling SOP
 Resident–Admin Workflow

62
 Gamification Planning Document

✅ Results

 Compliance up by 41% in pilot ward


 4,000+ images submitted in 20 days
 Ready for city-wide expansion

✅ Project 30: Digital Will Creation & Vault Platform


Client:

 Name: Mr. Pranav Sheth


 Role: LegalTech Innovator
 Behavior: Risk-aware, compliance-oriented

BA:

 Name: Tanya Vashisth

63
 Experience: 10 years in fintech & document security

🎤 Discovery Phase

Client:
“I want a platform where users can create, store, and digitally sign wills, then assign access to
heirs securely.”

BA:
"Important space. Clarify:

 Notarization integration required?


 Is digital signature valid as per law?
 Who verifies heirs?"

Client:
“Notarization in future. Signature must be eSign-compliant. Heirs verified via KYC.”

🔍 Features

 Will Template Builder


 Digital Signature with OTP eSign
 Encrypted Storage Vault
 Heir Access Workflow
 Lawyer/Notary Access Panel

🛠 Stack

 Backend: Django
 Frontend: Next.js
 eSign API + AES Encryption

🧾 BA Deliverables

 Will Lifecycle Flow


 Legal Compliance Checklist
 Access Control Table
 eSign & Revocation Flowchart

64
✅ Results

 900+ digital wills created in 3 months


 99.9% secure vault access
 Top-rated app in niche LegalTech segment

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