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The document outlines a competency-based training program for Computer System Servicing NCII, detailing the setup, orientation, and training flow. It emphasizes hands-on learning, assessment of prior knowledge, and the importance of practical application in real-world scenarios. The program includes various resources and evaluation systems to track trainee progress and ensure they meet industry standards.

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Yumi Natsumi
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0% found this document useful (0 votes)
17 views8 pages

Fls Script

The document outlines a competency-based training program for Computer System Servicing NCII, detailing the setup, orientation, and training flow. It emphasizes hands-on learning, assessment of prior knowledge, and the importance of practical application in real-world scenarios. The program includes various resources and evaluation systems to track trainee progress and ensure they meet industry standards.

Uploaded by

Yumi Natsumi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

DAY 1 relevant to this qualification.

You have to answer honestly


based on your previous experiences and skills. This will
PREPARATION
help us identify areas need improvement and
A. Set up equipment development. (20 mins).
LCD Projector
Laptop Projector screen/ ORIENTATION
White board
Let’s have an overview of this program starting with
Speaker
defining what is competency-based training.
Extension cords
B. Set up the Area CBT Definition
Tables and chairs
C. Prepare needed files to be projected/ presented (Read the ppt)
CBT Training Delivery / Orientation Competency-based training focuses on teaching specific
Video= UEM to facilitate training
knowledge and skill that are needed for a particular ob or
D. Prepare guide
a task. In CBT, instead of listening to lectures, students
SESSION PLAN /TRAINING ACTIVITY MATRIX
practice their abilities through hands-on activities and
START DEMONSTRATION real-world problems. The goal of CBT is to ensure that the
students can apply what they have learned and perform
Before we formally start our training, may I request
the task confidently.
everyone to please stand up for our morning prayer.
10 principles of CBT
Amen!
1. Curriculum
First and foremost, I would like to welcome each and
Our training follows industry standards. This means
everyone. My name is RUFAIDA A. HASSAN. I will be your
you will learn the skills and knowledge required for
competency-based trainer, your facilitator for your
your ob.
qualification in Computer System servicing NCII.
2. Modular learning
Secondly, I would like to thank and congratulate all of you We will breakdown this training into small parts like
for choosing our institution for accumulating the divided into module. This helps you understand and
knowledge and skill you desire for. apply each skill before moving on to the next. It’s a
step-by-step approach of learning.
Attendance
3. Learner-centered.
Before we go on, I am going to give you this attendance sheet. You are in charge of your learning. You going to
What you are going to do is to write your full name and affix explore on your own but we still help you learn in a
your signature. wat that’s best for you.
Pre-assessment tools 4. Work-based
This raining is based on real work tasks. You will learn
This time I’m going to administer the pre-assessment tools
by doing and applying skills to actual job scenarios.
for you to fill-up. This will be used in preparation and
This will help you prepare for the workplace.
scheduling of the activities of each trainee.
5. Training materials
Data gathering instrument The materials being provided here are directly related
to industry standards. To ensure, you learn relevant
Let me go first with the data gathering instrument. This
skills and knowledge that match job requirements.
tool will help me determine your learning characteristic as
This is designed to support your learning.
a trainee. This will serve as a reference for planning and
6. Assessment
conducting activities that tailored to your needs. (20 mins)
We check how well you do your work. This helps us
Self-assessment check see if you’re ready for the job
7. On and off-the-job
Let’s proceed to our self-assessment check. The purpose 8. RPL
of this is to determine your current competency that is
We recognize your RPL. If you’re already know a have done, showing what you have accomplished. By
certain competency. you can proceed to next level. doing so, you will get the most out of this training and
You might not need to learn it again. develop the skills you need.
9. Flexible entry/exit
Computer system servicing NC2
You can join or leave the program at different times.
It’s flexible for you. For the overview of or qualification. We are conducting
10. Accreditation. computer system servicing NCII.
Our program is approved. This means it meets the
(Read the ppt)
right standards.
CSS is a training program that teaches us how to install,
Traditional Education vs. CBT
configure and repair computer system. You can also learn
Now let’s explore the different between the traditional about the software, hardware and networking. Of course,
education and the Competency-based training. you will gain hands-on experience in troubleshooting and
fixing computer problems. This qualification can help you
When we say Traditional Education. It’s about learning
get a job as a computer technician or you can start your
from the books and from the teachers. Just like what we
own business-like computer shop.
have experienced during school years wherein you sit in
the class. Listening to your teacher’s discussion. And the Training Regulation
teacher gives written works such exams, quizzes and
The training regulation for computer system servicing NCII
assignments. There is no emphasizing of actual practice of
is a set of rules that guides the training program for
what the students have learned. It is more likely about
computer technicians. This regulation is important
teacher centered.
because it ensures that trainees learn the right skills to fix
On the other hand, when we say CBT. It is about learning and maintain computers.
by doing. You practice the task and skills that you need in
Typically, this takes around 280 hours to complete. This
real life.
duration includes both theoretical and practical training,
Let me give you an example. Think if like you want to learn covering various aspects of css.
how to drive a car. In traditional education, you are
Computer System Servicing NC II has three types of
provided with instructional materials that indicated how
competencies that are important for a computer
to drive a car. However, in CBT, you engage in an actual
technician to learn.
practice where in you are literally inside the car and
learning how does it work. Basic Competencies are the essential skills that every
technician needs. These include following safety rules,
Role of trainer and trainee
using tools correctly, and communicating with clients.
In this training, we have different role, my roles as your These skills are the foundation of good work habits.
trainer and your role as a trainee.
Common Competencies are skills that can be applied to
My role is to help you learn and grow. I will facilitate the many different areas of computer work. For example,
learning sessions; means I will guide our discussion and installing software, setting up systems, and
activities to ensure that you understand the materials. I troubleshooting problems. These skills are useful in many
will also give guidance, like answering your questions, situations.
offering support when you need it. Additionally, I will
Core Competencies are specialized skills that are specific
monitor your progress, telling what’s going well and what
to computer servicing. These include assembling and
areas need improvement.
disassembling computer units, installing and configuring
However, we can’t fulfill our roles without doing your role hardware and software, and diagnosing and fixing
as trainee. So, what is your role as a trainee. technical issues. These skills are crucial for computer
technicians to master.
You are instructed to completed all the tasks and activities
that is assigned to you. You have to perform the work you Flow of CBT
Here’s the flow of our training. When you join, we will first Based Learning Materials (CBLM) that are designed to
assess what you already know and can do. This helps us help you achieve the required competencies. Additionally,
understand where you need more training. we utilize multimedia materials such as videos and
interactive tutorials to make learning more engaging. Each
Next, you will go through a series of training sessions
training station is equipped with a PC with internet
where you will learn new skills and knowledge. Our
connection, allowing you to practice and apply your skills
trainers will guide you and provide support.
in a real-world setting. These resources will help you
As you progress, you are going to practice what you have develop the skills and knowledge needed to succeed in
learned and apply it to real-world scenarios. We will Computer System Servicing NC II.
monitor your progress and provide feedback.
Once you’ve competed the training, you’ll be assessed to
The monitoring system
see if you’ve met the required standards. If you are ready,
you will be registered as competent. We have a system to track your progress. This includes an
achievement chart to show how you're doing, a progress
Finally, you will undergo a national assessment to ensure
chart to monitor your improvement, and a trainee's
you meet the industry standards. This is crucial step to
record book to keep track of your accomplishments. It
becoming a certified professional in your field.
helps us see how well you're learning and where you need
Competency Based Learning Material more support. They also help you stay motivated and see
your progress. By tracking your progress, we can make
We will be discussing the Competency Based Learning
sure you're on the right path to becoming a skilled
Material or CBLM for short. This is the primary materials
computer technician.
that you will be using throughout your training.
Evaluation System
(Read ppt)
We use an evaluation system to assess your skills. This
CBLM is a type of learning material that is designed to help
includes a performance criteria checklist that outlines
you develop specific competency. it is based on industry
what you need to do to pass. Our trainers use rating
standard and it is tailored to meet the needs of workplace.
sheets to evaluate your work based on these criteria. This
Let’s take a look at the different parts of CBLM. helps us ensure you're meeting the standards required for
the job. The evaluation system is fair and transparent, and
Information sheet: this provides you with necessary
it gives you clear feedback on your strengths and areas for
knowledge and information to complete the task
improvement. By using these tools, we can confidently
Self-check: this is where you can assess your determine whether you're ready to work as a computer
understanding of materials and identify areas need technician
improvement.
End of Orientation
Answer keys: this provides answers to your self-check
Do you have any question? And I think it’s time for lunch.
questions so you can verify your understanding.
Be back after lunch break because we will be having pre-
Task sheet: this outlined the specific tasks you will be test and make sure to come back on time and get ready
completing to demonstrate your competence. for the test.

Ob sheet: this provides step-by-step instructions for Good bye! See you later.
completing specific task.
Afternoon
Performance criteria checklist: it is a list of standards that
Good afternoon trainees! Please rise for the prayer.
you need to meet to pass.
Amen!
Instructional facilities and resources
Here’s the attendance sheet. Write your full name and
Our training facility is equipped with the necessary
affix your signature.
resources to support your learning. We use Competency-
Pre-test exam Service support area: if you need help or some concern.
This is the place to go because our support team is here to
First, I am going to distribute the questionnaire and the
assist you.
answer sheet. The test consists of 45 multiple-choice
questions, and you have 45 minutes to complete it. Okay so let’s go back to the contextualized laboratory.
Please make sure to read the instructions carefully before ……
you start. Remember that this is not recorded so it’s okay
I will check and evaluate your test so that tomorrow I will
if you get a low score.
give you the result. To those who put check on the self-
You may begin now. assessment tool. I require you to provide evidences that
demonstrate your skills and knowledge. such as
……..
o A project or work you’ve done that shows your skills
Time’s up! Please stop writing and put down your pens.
o A certificate or paper that proves you’ve learned the
Let’s collect your answer sheets. Thank you for completing certain competency before
the pre-test. o A record of your work experience
Workshop tour o Photos or videos o you doing the task
o Feedback or testimonials from previous employers or
Now, let’s proceed to the next part of the program. Get clients
your notebook and ballpen for taking down notes. We will
This will help me see if you already know this skill and if you
go around for you to familiarize the different areas here in can skip some training. Make sure the evidence is clear and
our training center. This is very important because as you shows your skills and knowledge.
go along with your training, you know where to go and
where you at. Okay. Let me show you. Do you have any questions?

Okay goodbye trainees and see you tomorrow.


Practical work area: this is where you going to practice
your skills hands-on. You will work with real tools and DAY 2
equipment to get experience.
Good morning trainees! Please rise for prayer.
Institutional assessment area: this is where you take the
Amen!
test and assessment to show what you have learned. And
this is where the recognition of prior knowledge is done. Please sign for the attendance Sheet.
Learning resource area: this is our main library area. You Based on the pre-assessment tool I administered yesterday. It
can find books and manuals to help you learn shows here that Ms. Kira, you have a strong foundation in
network system configuration. Please submit your proof of
Contextualized laboratory: this area simulates real-work evidence. Ms. Charlie, since you have no prior knowledge
situations. This is where we do our lectures and regarding on this competency. I will assign you to be in Learning
discussion. Resource Area. We have study materials, tutorials, and
resources that can help you learn the basics.
Computer laboratory: this is where you learn and practice
computer skill. You will have an access to software and Ms. Kira, as for you, we'll be moving forward with the validation
equipment. process. I will assess your prior knowledge and experience to
determine if you can skip certain topics or modules. Please
Quality control: this training ensure that everything meets proceed to the Institutional Assessment Area.
high standards here. Our team checks the equipment and
Learning Resource Area
material for quality.
Ms. Charlie, thank you for waiting. Here is the CBLM. please
Trainer’s resource area: as a trainer, we prepare lessons read Information Sheet 1.2-1 on Network System
and a material here. It is our workspace to plan and Configuration. Take your time to understand the material.
organize.
After reading, please answer the self-check questions. Once
you've completed the self-check, compare your answers to the
answer keys provided. This will help you assess your Let's record your achievement on the Achievement and
understanding of the material. Progress Chart. (Records the achievement)

If you feel ready, you can proceed to the Practical Work Area to You're now officially recognized as a competent in network
perform the activity. I'll be leaving you for a while to work on system configuration.
this. Do you have any questions before I go?
Now, I'd like to guide you to the next step in your learning
Institutional Assessment Area journey. Please proceed to the Learning Resource Area

Let's go through the evidence you've submitted. As I've Learning Resource Area
reviewed your evidence, and I'm pleased to say that it's valid.
Ms. Kira, here is the CBLM. please read Information Sheet 1.2-
You've demonstrated that you have the necessary skills and
2 on IP Configuration. Take your time to understand the
experience in network system configuration.
material.
To further validate your knowledge, I'll be conducting a written
After reading, please answer the self-check questions. Once
test and oral questioning. The written test will assess your
you've completed the self-check, compare your answers to the
technical knowledge, and consists of 20 multiple-choice
answer keys provided. This will help you assess your
questions.
understanding of the material.
You'll have 20 minutes to complete it. Don't worry, it's just a
If you feel ready, you can proceed to the Practical Work Area to
validation of what you've already learned. Are you ready to
perform the activity. I'll be leaving you for a while to work on
begin?
this. Do you have any questions before I go?
(After the written test)
Ms. Charlie, how are you? are you ready to perform the activity
Great job, Ms. Kira! Now, let's proceed with the oral on network system configuration?
questioning. I'll ask you a series of questions to assess your
(Ms. Charlie responds)
understanding of network system configuration. Remember,
this is a conversation, so feel free to elaborate on your answers. Yes? Great! Let's proceed to the Practical Work Area. I'll guide
You will past this test if get 3 out of 5 questions. Are you ready you through the activity and assess your performance.
to begin?
Practical Work Area
Here are 5 oral questions on network system configuration:
As you work on the activity, I'll be using this Performance
1. What is DNS and how does it work? Criteria Checklist to evaluate your skills.
2. How do you configure a firewall to allow incoming traffic? You have 30 minutes to complete the activity. Please
demonstrate your skills in configuring a network system
3. What is the purpose of a network's gateway address?
according to the specifications. Remember to follow all safety
4. How do you set up a VPN connection? procedures and protocols while working on the equipment.

5. What is the function of a router in a network? (Ms. Charlie starts working on the activity)

Ms. Kira, let's review your written test. (Reviews the test) Great I'll be observing your work and assessing your performance
job! You scored perfectly on the 20-item test. based on the checklist. Make sure to follow the instructions,
complete the task within the given time frame, and maintain a
Now, let's discuss your answers to the oral questioning.
safe working environment. Let's get started!
(Reviews the oral questioning answers) Excellent! Your
responses demonstrate a deep understanding of network Ms. Charlie, are you ready for the test?
system configuration.
(Ms. Charlie responds)
I must say, you're absolutely right in your answers.
Yes? Alright, let's proceed to the Institutional Assessment Area
Congratulations, Ms. Kira! You've successfully validated your
for the written test and oral questioning.
competency in network system configuration.
Okay Charlie, we are now in Institutional Assessment Area. I'll
(Presents the certificate)
be conducting a written test and oral questioning. The written
Here's your certificate, a formal recognition of your test will assess your technical knowledge, and consists of 20
achievement. I'm proud of your accomplishment. multiple-choice questions.
You'll have 20 minutes to complete it. Don't worry, it's just a You have 30 minutes to complete the activity. Please
validation of what you've already learned. Are you ready to demonstrate your skills in configuring a network system
begin? according to the specifications. Remember to follow all safety
procedures and protocols while working on the equipment.
(After the written test)
(Ms. Kira starts working on the activity)
Great job, Ms. Charlie! Now, let's proceed with the oral
questioning. I'll ask you a series of questions to assess your I'll be observing your work and assessing your performance
understanding of network system configuration. Remember, based on the checklist. Make sure to follow the instructions,
this is a conversation, so feel free to elaborate on your answers. complete the task within the given time frame, and maintain a
You will past this test if get 3 out of 5 questions. Are you ready safe working environment. Let's get started!
to begin?
Ms. Kira, are you ready for the test?
Here are 5 oral questions on network system configuration:
(Ms. Kira responds)
1. What is DNS and how does it work?
Yes? Alright, let's proceed to the Institutional Assessment Area
2. How do you configure a firewall to allow incoming traffic? for the written test and oral questioning.

3. What is the purpose of a network's gateway address? Okay Kira, we are now in Institutional Assessment Area. I'll be
conducting a written test and oral questioning. The written test
4. How do you set up a VPN connection?
will assess your technical knowledge, and consists of 20
5. What is the function of a router in a network? multiple-choice questions.

Wait for a while, I’ll be checking your performance. You'll have 20 minutes to complete it. Don't worry, it's just a
validation of what you've already learned. Are you ready to
Unfortunately, Ms. Charlie, you didn't quite meet the passing begin?
score on the written test. Additionally, during the oral
questioning, you seemed a bit hesitant and unsure of your (After the written test)
answers.
Great job, Ms. Kira! Now, let's proceed with the oral
Don't worry, it's not uncommon to need a bit more practice or questioning. I'll ask you a series of questions to assess your
review. I want to encourage you to keep going. You've shown understanding of network system configuration. Remember,
potential, and with some more work, I'm confident you'll get this is a conversation, so feel free to elaborate on your answers.
there. You will past this test if get 3 out of 5 questions. Are you ready
to begin?
Let's try again. I'd like you to go back to the Learning Resource
Area Here are 5 oral questions on IP configuration:

Learning Resource Area 1. What is an IP address and its purpose?

Review the module again. Take your time, go through the 2. How do you configure a device with a static IP address?
materials, and make sure you understand the concepts. When
3. What is DHCP and how does it assign IP addresses?
you feel ready, we can schedule another assessment.
4. What is the difference between IPv4 and IPv6?
You got this, Ms. Charlie! I'm rooting for you
5. How do you set up IP addressing for a small network?
Ms. Kira, how are you? are you ready to perform the activity on
network system configuration? Ms. Kira, let's review your written test. (Reviews the test) Great
job! You scored perfectly on the 20-item test.
(Ms. Kira responds)
Now, let's discuss your answers to the oral questioning.
Yes? Great! Let's proceed to the Practical Work Area. I'll guide
(Reviews the oral questioning answers) Excellent! Your
you through the activity and assess your performance.
responses demonstrate a deep understanding of network
Practical Work Area system configuration.

As you work on the activity, I'll be using this Performance I must say, you're absolutely right in your answers.
Criteria Checklist to evaluate your skills. Congratulations, Ms. Kira! You've successfully validated your
competency in network system configuration.
(Presents the certificate) I'll be observing your work and assessing your performance
based on the checklist. Make sure to follow the instructions,
Here's your certificate, a formal recognition of your
complete the task within the given time frame, and maintain a
achievement. I'm proud of your accomplishment.
safe working environment. Let's get started!
Let's record your achievement on the Achievement and
Ms. Charlie, are you ready for the test?
Progress Chart. (Records the achievement)
(Ms. Charlie responds)
Look at our chart, one of you have already completed all the
competency. Yes? Alright, let's proceed to the Institutional Assessment Area
for the written test and oral questioning.
Congratulations Ms. Kira. Since you completed all the tasks. I
will be conducting Post test tomorrow for final assessment. And Okay Charlie, we are now in Institutional Assessment Area. I'll
Ms. Charlie, please continue doing your module. You don’t be conducting a written test and oral questioning. The written
need to worry. I will be with you throughout this training until test will assess your technical knowledge, and consists of 20
you become competent. multiple-choice questions.

That’s all for today. Goodbye! See you tomorrow. You'll have 20 minutes to complete it. Don't worry, it's just a
validation of what you've already learned. Are you ready to
DAY 3
begin?
Good morning, trainees. Please rise for the prayer.
(After the written test)
And sign for the attendance sheet.
Great job, Ms. Charlie! Now, let's proceed with the oral
Ms. Kira, now that you've completed all the competencies, it's questioning. I'll ask you a series of questions to assess your
time for the post-test. This will help us assess how much you've understanding of network system configuration. Remember,
learned and grown. Please proceed to Institutional Assessment this is a conversation, so feel free to elaborate on your answers.
Area You will past this test if get 3 out of 5 questions. Are you ready
to begin?
Institutional Assessment Area
Here are 5 oral questions on network system configuration:
The post-test is the same as the pre-test we administered
earlier. You have 45 minutes to complete the test. Please take 1. What is DNS and how does it work?
your time and answer the questions to the best of your ability.
2. How do you configure a firewall to allow incoming traffic?
Do you have any question?
3. What is the purpose of a network's gateway address?
(Ms. Kira takes the post-test)
4. How do you set up a VPN connection?
Learning Resource Area
5. What is the function of a router in a network?
Ms. Charlie, how are you? are you ready to perform the activity
Wait for a while, I’ll be checking your performance.
on network system configuration?
Now, let's discuss your answers to the oral questioning.
(Ms. Charlie responds)
(Reviews the oral questioning answers) Excellent! Your
Yes? Great! Let's proceed to the Practical Work Area. I'll guide responses demonstrate a deep understanding of network
you through the activity and assess your performance. system configuration.

Practical Work Area I must say, you're absolutely right in your answers.
Congratulations, Ms. Charlie! You've successfully validated
As you work on the activity, I'll be using this Performance your competency in network system configuration.
Criteria Checklist to evaluate your skills.
(Presents the certificate)
You have 30 minutes to complete the activity. Please
demonstrate your skills in configuring a network system Here's your certificate, a formal recognition of your
according to the specifications. Remember to follow all safety achievement. I'm proud of your accomplishment.
procedures and protocols while working on the equipment.
Let's record your achievement on the Achievement and
(Ms. Charlie starts working on the activity) Progress Chart. (Records the achievement)
You're now officially recognized as a competent in network payment of 500. You will ask to fill up an application form and
system configuration. self-assessment guide and wait for your schedule.

Now, I'd like to guide you to the next step in your learning Before you exit, I'd like to request your feedback on our
journey. Please proceed to the Learning Resource Area training center. I'd like to administer an evaluation form to
gather your thoughts on your experience with us. Your
Learning Resource Area
feedback will help us improve and refine our programs.
Ms. Charlie, here is the CBLM. please read Information Sheet
Additionally, we'd like to offer you the opportunity to
1.2-2 on IP Configuration. Take your time to understand the
participate in job shadowing with our partner companies. This
material.
will give you hands-on experience in a real-world setting and
After reading, please answer the self-check questions. Once help you build connections in the industry.
you've completed the self-check, compare your answers to the
Ms. Charlie, I want to remind you that you're not done yet.
answer keys provided. This will help you assess your
You still have a few competencies to complete before you can
understanding of the material.
move forward.
If you feel ready, you can proceed to the Practical Work Area to
I know it's been a challenge, but I believe in you. You've shown
perform the activity. I'll be leaving you for a while to work on
great potential and determination so far. I encourage you to
this. Do you have any questions before I go?
keep going and not give up.
Institutional Learning Area
Remember, becoming competent takes time and effort. It's
Are you done with your posttest? okay to make mistakes and learn from them. What's
important is that you're willing to learn and improve.
Okay, now I'll take some time to check your answers.
Let's work together to create a plan to help you complete the
(After checking the answers) remaining competencies. I'm confident that with persistence
Ms. Kira! Let's discuss your results. You scored 43 out of 45 on and dedication, you'll get there.
the post-test. That's a really high grade! You got this, Ms. Charlie! I'm rooting for you. and tha
Let's compare this to your pre-test score. If I recall correctly,
you scored 25 out of 45. Wow, you've made tremendous
progress! Your score increased by 18 points.

Congratulations, Ms. Kira! You've demonstrated significant


improvement and a deep understanding of the subject matter.
I'm thrilled to see your growth and achievement.

I'll go ahead and record this achievement on your


Achievement and Progress Chart. This will officially document
your progress and completion of the competencies.

And as a formal recognition of your completion, I'd like to


present you with this Certificate of Completion. (Presents the
certificate)

You've worked hard to get to this point, and it's paid off. I'm
proud of your accomplishment, and I wish you all the best in
your future endeavors. Congratulations again, Ms. Kira

Let’s go back to the contextualized learning area.

Contextualized Leaning Area

Ms. Kira, with your completion of the program and your


outstanding results, you're now eligible to take the National
Assessment in Computer System Servicing. Things you need to
follow. First, go to you Assessment center and apply for CSS
NCII assessment. Bring with your passport size picture and a

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