Personality Development — Written Assignment Learner Name | Souvik Sardar Reference 1D/ Batch Code_] FIVI/KGH/24-25/140 Course Title Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel & Customer Service ‘Assessor Name _ | Biswanath Mukherjee “Assessment Area Part 1-Self Development Part 2 -Effective Communication Skills ‘Assignment Title Pass 1: Investigate factors which contribute to personality Development 2: Understand Time & explore methods for its management & removing blocks 3: Investigate the development of leadership skills appropriate to specific situations. 4: Recognise Interpersonal Behaviour, its effects on relationships with others. 5: Examine Communication, its types & its importance on our effectiveness. 6: Understand the importance of projecting a positive Image. Purpose/Aims ¥ Analyse own personality type. Y Critically examine a range of factors, which contribute to personality development. ¥ Whatis time, its value, how can it be measured. ¥_ Identify ways to overcome blocks to effective time-management. (Realise ‘the importance of TIME MANAGEMENT in everyday life and relate it to self development.) Define leadership skills needed for a specific situation. Propose methods to develop own leadership skills. Identify a range of methods required for analysing effective interrelationships with others. Evaluate the main steps required to develop an open self personality. ‘Analyse barriers and weaknesses to successful communication Produce evidence of effective verbal, nonverbal and written communication. Explore how character building and morals will support career development. Demonstrate public speaking skills. eae CER < Teonfirm that the work submitted for this assignment is my own. fc Edit with WPS OfficePersonality Development — Written Assignment Learner name ‘Souvik Sardar Date Batch code Reference id FIVT/KGH/24-25/140 01/06/2025 FIVT D4 Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION 1. Write your responses in the space provided below the questions 2. Review your answers before submitting the Assignment 3. Also, each question indicates if it is PASS/ MERIT/ DISTINCTION TIMELINE: You can take up to One Weak to submit the Assignments Ques:1. What is SMART goal? What steps have you taken to achieve your goal? (Pass) A'sMarr goal is one that is: 1)Specitic 2)Measurable 3)Achievable 4)Realistic 5)Time-bound For example, my SMART goal is to improve my public speaking skills within 3 months. Steps I have taken: 1)Joined a local public speaking club. 2)Practiced speaking weekly in front of friends and family. 3)Watched TED Talks to learn techniques. 4)Took feedback from peers and worked on improvements. 5)Scheduled a final presentation to evaluate my progress. fc Edit with WPS OfficePersonality Development — Written Assignment ‘Ques: 2. List five areas in which you hold negative attitudes. How can you change these to positive attitudes?(Pass) Ans. 1)Procrastination | will break tasks into smaller steps and use reminders. 2)Fear of failure - Iwill treat failures as learning opportunities. ‘3)Judging others quickly ~ 1 will practice empathy and open-mindedness. 4)Lack of patience - | will use mindfulness and deep breathing techniques. 5)Avoiding responsibility ~ 1 will start taking small responsibilities and build confidence gradually. Ques: 3. How will you improve your time-management? State five areas in which you commit to improve. (Pass) Ans. To improve my time management. | will: 1)Set dally goals - Start each day with a clear to-co list. 2)Prioritize tasks ~ Focus on what is urgent and important. 3)Avoid distractions — Use apps to block social media during work. 4)Use a planner - Schedule tasks and deadlines properly. 5)Reflect weekly ~ Review what worked and adjust accordingly. fc Edit with WPS OfficePersonality Development — Written Assignment Ques: 1. Name one external and internal motivational factor which motivates you to achieve what you want. (MERIT) Ans. External Motivation: Appreciation and recognition from my mentors end teachers. Intemal Motivation: My desire to improve myself and reach my full potential. Ques:2. What are the seven functions of leadership? Which function do you feel is the most. important? Why? (MERIT) Ans. The seven functions of leadership are: 1)Planning 2)Organizing 3)Staffing 4)Directing 5)Coordinating 6)Reporting ‘T)Budgeting | feel Directing is the most important because it involves guiding, inspiring, and motivating the team to achieve goals. A leader's direction sets the tone for performance and teamwork. fc Edit with WPS OfficePersonality Development — Written Assignment ‘Ques:3. What are the ego states? Which ego state do you operate in most often? (MERIT) Ans. Ego states are a part of the Transactional Analysis theory and are divided into three types: 1)Parent Ego State ~ Behaviors, thoughts, and feelings copied from parents or authority figures. 2)Adult Ego State Rational and objective decision-making based on facts. 3) Child Ego State ~ Behaviors and feelings replayed from childhood experiences. | most often operate in the Adult ego state because | try to respond to situations logically, focusing on facts and making decisions after evaluating consequences. Ques:1..Do you think personality development is important? Justify by giving own example. (DISTINCTION Ans. Yes, personality development is important because it helps individuals grow in confidence, ‘communication, and leadership skills. For example, | used to be shy and afraid of speaking in groups. After working on my ‘communication skills and self-awareness through regular practice and feedback, | became ‘more confident in class presentations and team discussions. Ques:2. What steps can you take to become more emotionally intelligent? Give examples for each. (DISTINCTION) Ans. 1)Self-awareness - Reflect on my emotions daily through journaling. Example: | now recognize when | feel anxious and pause before reacting. 2)Self-regulation ~ Practice calming techniques like deep breathing. Example: | stay calm during conflicts instead of shouting. '3)Motivation ~ Set personal goals and reward progress. fc Edit with WPS OfficePersonality Development — Written Assignment Example: | reward myself after completing difficult tasks to stay motivated. 4)Empathy ~ Listen actively to others’ feelings and perspectives. Example: | try to understand my friend's stress before offering advice. 5)Social skills - Improve teamwork and conflict resolution skills. Example: | mediate peer disagreements and help maintain harmony. Ques:3. Explain the ladder of inference with an example. (DISTINCTION) The Ladder of inference fs a mental model that shows how people jump to conclusions based on limited data. The steps are: observe data 2)Select specific data 3)Add meaning 4)Make assumptions 5)Draw conclusions 6)Adopt beliefs ‘Take action Example: In a meeting, my manager looked serious and didn't smile, | noticed his facial expression (data). | focused on his frown (selected data). fc Edit with WPS OfficePersonality Development — Written Assignment | assumed he was unhappy with my work (added meaning). | concluded | made a mistake (assumption). I felt insecure and stopped speaking in the meeting (action). Later, | found out he was just tired. This shows how quickly wrong conclusions can form if we climb the ladder too fast without verifying facts