School of Science and Humanities

Department of English

10210EN202-PROFESSIONAL COMMUNICATION-II LAB MANUAL

WINTER SEMESTER - AY (2024-25)

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Table of Contents

A. PREFACE…………………………………….. 03

B. GENERAL INSTRUCTIONS............................................................. 04

C. COURSE INSTRUCTIONAL AND ASSESSMENT PLAN ............. 05

D. REVISED BLOOM’S TAXONOMY-BASED ASSESSMENT PATTERN

10

E. LISTENING SKILLS................................................................... 11

F. SPEAKING SKILLS ................................................................... 15

G. UNIT 1...........................................................................................12

1.1 LISTENING: Introduction: Active, vs Passive Listening

1.2 SPEAKING: Introducing others, Extempore speech

H. UNIT II........................................................................................ 20

2.1 LISTENING: The 5 stages of Listening: Receiving, Understanding,

Evaluating, Remembering, and Responding

2.2 SPEAKING: Debate

I. UNIT III ........................................................................................28

3.1 LISTENING: Listening to an Interview

3.2 SPEAKING: Mock Interview, Online Interview

J. UNIT IV ........................................................................................ 39

4.1 LISTENING: Listening to online Lectures

4.2 SPEAKING: Telephone Conversation

K UNIT V ...........................................................................................43

5.1 LISTENING: Listening to FM/ TV/ Stand -up Shows

5.2 SPEAKING – Technical Presentation

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L. SPEAKING ASSESSMENT RUBRICS……48

M. MARK ALLOCATION……………………49

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 PREFACE

English as a lingua franca is widely used and accepted as a common means of

communication among multi-lingua people. Learning the language has become

crucial for it provides global connectivity, career opportunities and wide knowledge

on latest developments in the field of science and technology and its growth. In the

path of career development, English has become essential for professional growth,

business and trade, cultural information, access to information and also to enhance

personal growth in various aspects. Therefore,

The manual provides five units with exclusive exercises in Professional

Communication followed by activities in Interactive Communication Skills.

Exercises are followed for mastering the soft skills, apart from oral exercises in the

lab using audio. Unit-wise space is provided for students to practice one or two

exercises in written form. The rest of the exercises are done orally in the lab session

allotted to them. Unit-wise teacher evaluation on various aspects of verbal and non-

verbal communication helps the students perform better as they progresses in

practicing their communication skills. Thus, the student realizes the importance of

professional communication and etiquette which are now in demand. The manual

fulfills the desire of the readers to acquire the required skills for their success.

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 GENERAL INSTRUCTIONS

1. Students are expected to arrive at the laboratory punctually.

2. Adherence to the professional dress code is required.

3. It is compulsory for students to wear a lab coat and display their I.D. cards.

4. Students must remain in the laboratory for the entire scheduled duration of
two hours.

5. It is mandatory for students to enter their name and system number in the Log-
in Register.

6. Headphones should be utilized for listening and speaking activities, as well as

during the use of ORELL and GLOBERNA software.

7. The use of mobile phones during laboratory hours is strictly prohibited.

8. Active participation in all laboratory activities is expected from all students.

9. Downloading unnecessary software onto the laboratory systems is prohibited.

10. Marks will be awarded based on individual performance in each activity.

11. Any damage to devices occurring during activities must be reported to the lab
in charge; students will be responsible for the cost of repairs or replacement.

12. Food items are not permitted inside the laboratory.

13. Students must not write on or deface any lab desks, computers, or equipment.

14. Before leaving the laboratory, students should ensure that systems are shut
down and chairs are arranged properly.

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COURSE INSTRUCTIONAL AND ASSESSMENT PLAN
10210EN202-PROFESSIONAL COMMUNICATION-II

L T P Credit
1 0 2 2
a. Preamble:

This course expands students’ practical language, and ability to

communicate effectively in oral and written English in a variety of

situations with the help of vocabulary, grammar, and sentence structure. It

further improves students’ ability in the aspects of Listening, Speaking, and

Reading and writing.

b. Pre-requisite Courses:

Higher Secondary English

Related courses: Technical Communication, Soft Skills

c. Course Educational Objectives:

● To develop their basic communication skills in English.

● To impart specific linguistic and communicative competence to acquire

relevant skills and function efficiently in a realistic working context.

● To inculcate the habit of reading and writing.
● To compose effective sentences and organize information using electronic

and multimedia communication.

● To promote appropriate non-verbal communication skills.

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● To enable the students to communicate confidently and to answer

questions effectively.

● To develop an understanding of the process of interpersonal communication.

● To instil the methods to break down the barriers of communication.

d. Course Outcomes:

After the successful completion of the course, the students will be able to:

KNOWLEDGE
CO LEVEL (Based
No. COURSE OUTCOMES on revised
Bloom’s
Taxonomy)
GRAMMAR AND VOCABULARY
CO1 Infer the meaning of new vocabulary & K2
relationships between tenses, modals &
passive forms approximately.
READING
Identify the main ideas and key details of brief
CO2 K3
conversational and informal passages about
everyday topics.
WRITING
CO3 Compose e-mail and draft letters, notices & K3

paragraphs.
LISTENING
CO4 Listen carefully to others to understand and to K3

ask thoughtful questions.

SPEAKING
Prepare presentation and supporting media
CO5 K3
with appropriate language, style, timing &
flow using appropriate non-verbal
communication.

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 Correlation of Cos with POs:

COs PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 PO11 PO12

CO1 H H H

CO2 H H H

CO3 H H H

CO4 H H H

CO5 H H H

H-High; M-Medium; L-Low

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Course content

10210EN202-Professional Communication II
Professional Communication – II (10210EN202)
Winter Semester (AY 2024-2025)

Syllabus

Unit- I

Grammar Voices

Vocabulary Homophones/ Homonyms/ Homograph

Writing Instructions /Recommendations

Listening Introduction: Active. Vs Passive Listening

Reading Netflix an article, Feedback on conferences

Speaking Introducing others, Extempore speech

Unit- II

Grammar Framing Questions

Vocabulary Logical sequence of words- Jumbled Sentence

Writing Report Writing – Feasibility Report and

Accident Report

Listening The 5 stages Listening: Receiving,

Understanding, Evaluating, Remembering and
Responding

Reading Career advice, Promotional Gifts an article

Speaking Debate

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 Unit- III

Grammar Articles

Vocabulary Verbal Analogies

Writing Email Writing

Listening Listening to an Interview

Reading Team building events and Global HR

management an article

Speaking Mock interview, Online Interview

Unit- IV

Grammar Collocations

Vocabulary Idioms and Phrases

Writing Process Description

Listening Listening to online Lectures

Reading Interpreting bar charts and Café coffee day an

article

Speaking Telephone Conversation

Unit- V

Grammar Changing words from one form to another

Vocabulary One word Substitute

Writing Job Application Letter & Resume Writing

Listening Listening to FM/TV/Stand-up shows

Reading Share and Stock exchange, Reading and

comparing articles

Speaking Technical Presentation

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Learning Resources Textbook:

“Professional Communication” by P. Saranya, P Revathi, M. Vinoth

Kumar, Rajiv Book Binding House, New Delhi,India, Reprinted in
2022.

REFERENCE BOOKS

“Business Benchmark Pre intermediate to Intermediate

Business preliminary (B1) Student’s Book “by Norman
Whitby, 2nd edition Cambridge University Press, India,
Reprinted in 2017.

Ian wood, Anne Williams with Anna Cowper, “Pass

Cambridge BEC Preliminary”, 2nd edition, Cengage
Learning, 2015.

WEB REFERENCE:

● https://youtu.be/VCKaV2p9t5Y

● https://youtu.be/LllGww7YSuY

● https://youtu.be/zYHn9aZPC8A

● https://www.bing.com/search?q=british+council+interview+video+ser
ies&form
● Friends. © Friends / Warner Bros. Television and co-producer. Friends is a beloved American
…
● Brooklyn Nine-Nine. © Brooklyn Nine-Nine / Fremulon and co-producers. Brooklyn Nine-
Nin

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 UNIT I

1.1 LISTENING: ACTIVE vs PASSIVE LISTENING

Introduction:

Listening is a critical skill in communication, but not all listening is the same.
Active and passive listening represent two distinct approaches, each with
different impacts on understanding and relationships.

The main difference between active and passive listening is the level of
engagement and interaction:
Active listening
An interactive and involved approach that requires conscious effort to
understand the speaker. Active listeners are fully engaged and focused on the
speaker, and they let the speaker know they have their full attention. Active
listening can help build trust, resolve conflict, and prevent missing important
information.
Passive listening
A one-sided and passive way of receiving information. Passive listeners can
hear what the speaker says, but they lack full comprehension and
understanding.
Some techniques that can help with active listening include:
 Summarizing: Repeating the main points of the message in your own
words
 Clarifying: Asking questions to ensure the correct message was received
 Showing interest: Demonstrating that you are interested in what the
speaker is saying
 Providing feedback: Giving verbal or nonverbal feedback to the speaker

Passive listening is a form of hearing without full engagement or interaction. In

this mode, the listener hears the words being spoken but does not process them
deeply or provide feedback. For example, someone might listen to a lecture while
distracted by their thoughts or surroundings. Passive listening often results in
superficial understanding, as it lacks focus and intention. The speaker may feel
ignored or unimportant, leading to ineffective communication.

In contrast, active listening involves full attention, mental engagement, and

intentional responses. An active listener focuses on the speaker’s words, observes

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their tone and body language, and provides verbal or non-verbal feedback. For
instance, nodding, maintaining eye contact, or asking clarifying questions are
hallmarks of active listening. This approach ensures a deeper understanding of
the message and demonstrates respect and empathy for the speaker.

The importance of active listening cannot be overstated. It fosters trust, reduces

misunderstandings, and strengthens relationships, whether personal or
professional. Active listening enhances problem-solving by ensuring all
perspectives are understood. In contrast, passive listening often leads to
miscommunication, frustration, and weakened connections.

For example, in a workplace, active listening can help resolve conflicts by

allowing each party to feel heard, while passive listening might escalate tensions
due to perceived indifference. Similarly, in personal relationships, active listening
builds emotional intimacy, whereas passive listening can create distance.

In conclusion, while both active and passive listening involve hearing, their
outcomes differ significantly. Active listening is vital for meaningful
communication, promoting understanding, collaboration, and stronger
relationships. Developing this skill enriches interactions and ensures that both
parties feel valued.

Learning Exercise Samples:

1.https://learnenglish.britishcouncil.org/sites/podcasts/files/LE_listening_A
1_Business_cards.mp3
2. https://learnenglish.britishcouncil.org/skills/listening/a1-
listening/meeting-people-dinner
Listening Exercise:
https://learnenglish.britishcouncil.org/sites/podcasts/files/LE_listening_A1_
Finding_%20the_library.mp3
Listen to a conversation about the university library to practise and improve
your listening skills.

Preparation Task 1:

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Match the definitions (a–f) with the vocabulary (1–6).
VOCABULARY DEFINITION
1. registration a. a place where people can use or borrow books,
newspapers, CDs, etc.
2. a library b. something you wear over ears to listen to music.

3. a lecture c. the process of writing down the student’s

information at start of the academic year.
4. headphones d. a big room with many seats where listen to
teachers.
5. an office e. a room or building where people work.

6. a lecture theatre f. a talk to teach many people about a subject.

Write a number (1–4) to put the events in the order you hear them.

The librarian gives the student an application form.

The student asks someone for directions.
The student asks to borrow some books.
The librarian explains the rules.

Task 2
Complete the sentences with the following words.
Fifty, off, quietly, food, office, card, six, two.
1. The library is next to the registration ………

2. You need a library ……………………………… if you want to borrow

books.
3. You can take out ……………………………… books.
4. You can keep library books for ……………………………… weeks.

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5. For every late day, you have to pay ……………………………… pence.
6. Mobile phones must be switched ……………………………… and you
cannot have ……… or drink.
7. Please speak ……………………………… in the library.

Activity
1. Telephone Chain Game (Whisper a sentence to the first person how the
next person takes that sentence with the originality)

1.2 SPEAKING: EXTEMPORE SPEECH

Extempore Speech:
Key Terms:
• Extempore: Without preparation or advanced thought; offhand.
• Extempore speech: A well-prepared speech that relies on research, clear
organization, and practiced delivery, but is neither read nor memorized.
About Extempore Speech:
The word extempore means “without planning” and is considered a synonym for
the word impromptu. However, an extempore speech is actually a well-prepared
speech that relies on research, clear organization, and practiced delivery. It is
neither read nor memorized, so it is never delivered exactly the same way. Most
extempore speakers rely on notes of some sort, using index cards or technology,
such as PowerPoint.
Because extempore speeches are not read or memorized, the extempore speaker
needs to stay in the moment and be able to “think on their feet” a process which
can be stressful, but can also allow for a high level of spontaneity, leading to a
natural, conversational style.
Because they are composed almost entirely in the moment, extempore speeches
have a higher level of spontaneity. However, because they require extensive

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research and preparation, they tend to have significantly more depth, and
therefore are generally the preferred method for speech delivery.
The Elements of an Effective Extempore Speech.
The first element of an effective extempore speech is having something to say
that has meaning for yourself and for your audience. Having an interesting topic
alone isn’t enough. Without innovative ideas, up-to-date information, and
thoughtful personal opinion, even the most eloquent words coming out of
yourmouth won’t matter. When you’re preparing to deliver your speech
extemporaneously, it’s especially important that you think clearly and thoroughly
about the content of the message. Because you’ll be choosing your words in the
moment, you will need to be an expert about your message.
Speak with Sincerity
As an extemporaneous speaker, you’ll be expected to thoroughly believe in the
message you’re conveying to your audience. If you don’t believe in your message
if you’re not sincerely convinced that your topic matters—your audience will
quickly pick up on your lack of sincerity. Projecting insincerity is a sure-fire
way to lose your audience’s attention. Nothing is more unsettling to the
extemporaneous speaker than looking out at the audience and seeing a roomful
of blank expressions. To help you maintain your composure and continue to think
on your feet throughout your speech, keep it real. Believe in your topic.
Speak with Your Own Style
Speaking in a natural, conversational style means that you shouldn’t try to imitate
the speaking style of other speakers. Learn from other speakers. Observe what
they do that works from them. Follow the rules for preparing and delivering an
effective extemporary speech. But, when it comes to style, figure out how to
express a style that’s authentic to you.
Practice and Rehearsal Tips
The following guidelines are tips for how to practice and rehearse your extempore
speech:
• Write an easy-to-follow speech outline that includes all of the essential elements
of your speech.
• Create index cards to act as cues to keep you on track throughout your speech.
(Alternatively, use the note feature of your graphic technology.)
• Never read from your index cards unless you’re reading a direct quotation or a

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statistic.
• Rehearse with your graphic technology and/or other visual aids and coordinate
them with your talk.
• Display images from your graphic technology and/or other visual aids only
when you are talking about them.
• Develop your conversational speaking style.
• Rehearse in front of others and solicit feedback.
• Record and listen to a timed version of your practice speech.
• Prepare for your entire

Speaking Exercise sample:

1. https://youtu.be/qY6fjAVI52U - The Power Of Extempore
2. https://youtu.be/80UVjkcxGmA - How I Overcame My Fear of Public
3. https://youtu.be/G9c8nxHA6No -
How To Start A Speech Like A TED Talk

Extempore Speech for Professionals - Example

Ladies and Gentlemen, esteemed guests, and my colleagues, today, I want to

discuss today a topic of great importance – Inclusion and Cultural Diversity.

In the current era, when the world is interconnected, we need to remember that
our differences must be our strength. I strongly believe that cultural diversity is
a remarkable blend of human beliefs, expressions, and certain ways of life. It
tends to enrich our knowledge bank, expand our comprehension, and teach us a
lot about empathy. Yet, the road to truly accepting diversity and ensuring
inclusion is filled with hindrances.

Now, inclusion means establishing environments where all individuals feel

valued, seen, heard, and empowered. It’s about encouraging an environment
where the unique background of every human is recognized and making sure they
can hugely contribute towards the shared experiences of a community.

Why is this necessary? This is mainly because accepting cultural diversity and
inclusion fosters innovation, creativity, and perseverance. Even establishing

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diverse teams of professionals in workspaces has proven that they tend to be more
innovative and remarkable at problem-solving.

But how to shift from acknowledging diversity to practicing inclusion actively?

First, it is crucial to educate ourselves and create awareness among others. We
must try to understand others before expecting them to understand us, listening
to and learning lessons from those whose experiences are quite different from
our own.

Second, we should encourage the adoption of practices and policies that

encourage inclusion in every area of our lives. This includes giving equal
chances and accessibility for all, regardless of their ethnicity, culture, or
religious background.

Lastly, we need to celebrate our differences. We should participate in art shows,

cultural festivals, literature exhibitions, and music shows to acknowledge and
respect the diversity around us.

So, let us commit ourselves to accepting and promoting inclusion and diversity,
for in our unity in diversity lies the strength of humanity.

General Topic for Extempore Speech - Example

Hello all,

Today, I am here to speak about a topic of urgent significance – global

environmental issues. In the present era, our Earth is facing sudden threats
from changes in the climate, deforestation, pollution, and biodiversity loss.
These are not the issues of the distant future but concerns that are impacting
every corner of the world presently.

First, let’s speak of the huge changes in the climate. Its evidence is undeniable
– sudden rise in sea levels, extreme weather situations, and melting ice caps.
Our huge dependence on fossil fuels over time has led to the creation of the
greenhouse effect, trapped heat, and changed patterns in the weather around
the world.

Now, let’s speak of pollution. Our land, air, and seas are suffering significantly.
Another pressing concern is the deforestation. As a result, the lungs of the

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Earth or the Amazon rainforest are reducing at a frightening rate. This is not
only resulting in the loss of habitat for countless species but also minimizing the
capacity of Earth to absorb carbon dioxide, aggravating climate changes.

Lastly, the loss of biodiversity is a silent crisis. Millions of species are

disappearing at rates hundreds and thousands of times higher than the rate of
natural extinction, mainly due to different human activities. What can we do in
such a scenario? Our solutions lie in the adoption of renewable energy,
sustainable agriculture practices, responsible consumption of energy, and
international cooperation. We need to reduce our carbon footprint, protect
natural habitats, and adopt certain policies to safeguard our environment.

Today, addressing global environmental issues is not just a conservation act; it

has become a necessity for survival. I believe the actions we take today will
determine the kind of world our future generations will inherit. So, let us not
wait for future disasters to force us to take action. It’s time to act now!

Speaking Exercises:

Questions:
Choose any one topic and prepare for Extempore Speech. Limited words
250.

1.Discuss why 5G is better than 4G network speed.

2.Explore the advantages of freelance work and self-education.
3.Discuss the impacts of addiction to social media.

Activity
Prop Talk

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 UNIT II

2.1 LISTENING:
The five stages of Listening: Receiving, Understanding, Evaluating,
Remembering and Responding.
The five stages of listening—Receiving, Understanding, Evaluating,
Remembering, and Responding—are crucial components of effective
communication. Here’s an overview of each stage:
The five stages of listening are:
 Receiving: The listener identifies and hears the speech sounds directed at
them
 Understanding: The listener comprehends the message of the sounds
 Evaluating: The listener assesses the message and connects it to their own
life
 Remembering: The listener categorizes and retains the information for
future use
 Responding: The listener indicates their involvement through verbal or
non-verbal feedback
Listening is an active process where a person makes sense of, assesses and
responds to what they hear.
Effective Listening Practice
Objective: To practice all five stages of listening in a realistic communication
scenario.

Step1:Receiving
Activity:
 Pair up with a partner or small group.

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  One person will speak about a topic of their choice for 2-3 minutes. The
speaker can share something about their work, a hobby, a recent event, or
a personal experience.
 The listener’s job is to actively pay attention without interrupting. Focus
on the speaker, and avoid distractions.
Step2:Understanding
Activity:
 After the speaker finishes, the listener should summarize what they have
heard, focusing on the main ideas.
 Ask the speaker to clarify any points that weren’t clear or to elaborate on
specific parts of the message.
Example prompt: "I understand you’ve been working on a project about
sustainability. Could you explain a little more about how the research phase
works?"
Step3:Evaluating
Activity:
 Now that you understand the message, evaluate its content. Consider its
relevance, logic, and how it aligns with your own knowledge or
perspective.
 Reflect on whether the speaker's points are valid or whether there’s
anything that seems unclear or incorrect.
Example prompt: "I think your points on how sustainability impacts local
economies are very valid. However, I wonder if there are studies showing
the opposite viewpoint on this topic?"
Step4:Remembering
Activity:
 After the discussion, pause and try to remember key points of the
conversation.
 You can use techniques like summarizing the conversation in your head or
jotting down quick notes about the main ideas and key facts shared.
Example prompt: "You mentioned three key aspects of sustainability:
environmental impact, economic benefits, and community engagement. I’ll
make sure to remember these in case I need to refer to them later."
Step5:Responding
Activity:

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  Finally, respond to the speaker based on your evaluation and understanding
of the message. Your response can be verbal or non-verbal.
 Show that you are engaged and have processed the information.
Example prompt: "Thank you for explaining the project. I’m excited to see
how it develops, especially the community engagement aspect. Is there a
way I could support your work?"

Reflection:
 After completing the exercise, discuss as a group how well you followed
each listening stage.
 Did you feel that you actively participated in each stage? What could you
improve in each stage to become a better listener?

Listening Exercise Samples:

1.https://learnenglish.britishcouncil.org/sites/podcasts/files/LE_listening_C
1_Birthday_parties.mp3
2.https://learnenglish.britishcouncil.org/sites/podcasts/files/LE_listening_C
1_Innovation_in_business.mp3

Listening Exercise:
https://learnenglish.britishcouncil.org/sites/podcasts/files/LE_listening_B1_
An_interview_about_listening_skills.mp3

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Preparation task
Match the vocabulary (1–8) with the definitions (a–h).

VOCABULARY DEFINITION
1. high stakes a. to admit
2. to break something b. an action to achieve a result
down
3. a strategy c. to behave as if something is true

4. to pretend d. a situation where the result is very important

5. sweat e. the water that comes from your skin when you’re

6. to confess f. to give the main points

7. to summarise g. forms and documents

8. paperwork h. to make something into smaller parts

Task 1
State whether the statements are true or false.
1. The interviewer finds speaking the most difficult.
2. Gabriella thinks, in some situations, people can find speaking easier
than listening.
3. According to the interviewer, asking for someone to say the same thing
again, is one way to solve the problem.
4. Gabriella recommends pretending to understand if a conversation is
too difficult.
5. Gabriella’s strategy for managing important conversations sounds
strange to the interviewer at first.

6. Gabriella’s idea involves asking a lot of questions.

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Task 2
Match the expressions (1–6) with the meanings (a–f).
Expressions Meanings

1.I came out in a cold sweat. a. I can’t think.

2.I’m still lost. b. I won’t be upset.

3. I can take it. c. I wanted to escape.

4. My brain shuts down d. I was really nervous or afraid.

5. I get you! e. I still don’t understand.

6. I wanted to get out of it. f. I understand what you’re saying!

Activity
Memory Chain

2.2 SPEAKING: DEBATE

About Debate:
A debate is used to cite opinions or viewpoints on a topic. There are two sides of
debates. The first side is ‘for the motion’, that is, for the topic, and the second
side is ‘against the motion’ or against the topic.
The term debate basically refers to a formal discussion on a topic. There are two
parties present. One party speaks in favour of the topic while the other party
speaks against it. Debates usually take place in meetings, assemblies, parliament
and competitions held in schools. The arguments for or against the topic are put
forward, which are based on a particular individual’s ideas, personal experiences
and opinions. A debate should always include creative and formal language as it
is presented in front of a huge audience. There are two types of debates. The first
one favours the motion, and the second one opposes the motion. It can be written
in around 150-250 words. A debate should always include fair, precise and unique

24
ideas and facts. Quotations can also be added. Questioning the audience is another
important point to be kept in mind while writing a debate.
Format of Debate
In order to make a debate look perfect, one needs to follow the correct format for
it. Before you begin writing a debate, decide whether you are going to speak for
the motion or against the motion.
 Crisp Introduction
The ideal format for debate writing begins with a brief and crisp introduction. In
the introduction, do not forget to mention the topic. In the introduction itself, you
should mention whether you are going to speak for the motion or against the
motion. It is important to greet the audience as well. The salutation can be
included in the beginning.
 The Body
Then comes the body of the debate. It is advisable to divide the body into at least
two to three paragraphs. You should write down the problems in the main body
and clearly state your arguments. Make sure that the points you state are valid
and relevant. Quotes can also be included in this part.

 Conclude on a high note

The conclusion should include the solution to the problems. Suggestions and
advice for change can be given in this passage. The statements made in the
conclusion should clearly show your stand. Never forget to be grateful to the
audience at the end.
Tips and tricks to make a debate look good
 Your debate should be written in a well-organised format
 The tenses, punctuation, vocabulary and sentence formation should be
precise
 Always use quotations in the debate
 Questions can be added in between to make the readers probe into the topic
 The problems and solutions should be present
 The matter can be divided into four paragraphs
 Always include a remarkable introduction to the topic

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  Do not forget to thank the audience at the end
 The tone of the debate should be bold, confident and convincing
 The statements and the facts should be relevant
 Your debate should be in the motion of the topic, or it should be against it
 The word limit should not be beyond 250 words

Speaking Exercise sample 1:

Debate Topic: Is Online Learning as Effective as Traditional Classroom

Education?

Introduction: Good morning/afternoon/evening to the respected jury members,

honourable judges, and my worthy opponents. Today, we are gathered to debate
a very important question in the current educational landscape: "Is online
learning as effective as traditional classroom education?" I am here to speak
in Favor of online learning, as it offers flexibility, accessibility, and the potential
to cater to a wide variety of learning styles.

Argument for Online Learning:

1. Flexibility and Accessibility: Online learning allows students to access

educational resources from anywhere, anytime, making it especially useful
for those who cannot attend traditional schools due to geographical or
personal constraints. This flexibility ensures that education is no longer
limited by physical location or time constraints, allowing students to learn
at their own pace.
2. Wide Range of Resources: Online platforms offer a variety of learning
tools, such as videos, quizzes, and interactive content, which can cater to
different learning styles. Whether a student is a visual, auditory, or
kinaesthetic learner, there is something in online education that can meet
their needs.
3. Cost-Effectiveness: Online learning can be more affordable compared to
traditional education, as it eliminates costs associated with physical
infrastructure, transportation, and other administrative expenses. This
makes education more accessible to a wider population, especially those
from low-income backgrounds.
4. Technological Integration: In the digital age, it is crucial for students to
familiarize themselves with technology, as most industries require
technical skills. Online learning platforms inherently provide the

26
 opportunity for students to develop essential digital literacy skills, which
are vital in today’s job market.

Counter-argument to Traditional Classroom Education:

While traditional education offers face-to-face interaction and a structured

environment, it can be restrictive. Not every student thrives in a classroom setting
where one teacher is trying to address the needs of many students at once. Some
students might feel left behind or may find it difficult to keep up with the pace.
Moreover, commuting to school every day can be tiring and time-consuming,
especially for students who live in remote areas.

Argument Against Online Learning (Opponent's Side):

However, I acknowledge that some argue that traditional classroom education

provides social interaction, immediate feedback from teachers, and a more
disciplined environment. These factors are certainly valuable for students who
require more structure or those who learn better through face-to-face interactions.

Conclusion: In conclusion, while both forms of education have their merits, I

strongly believe that online learning is just as effective, if not more so, than
traditional classroom education. Its flexibility, variety of resources, cost-
effectiveness, and ability to integrate modern technology into the learning process
make it a suitable alternative. Education should be tailored to the needs of the
individual, and online learning offers the opportunity to do so.

Thank you.

Speaking Exercise:

Take any one topic for debate writing. Give it in 200 words.
1. Is technology making our lives better or worse?
2. Is it better to be an only child or have siblings?
3. Should physical education be a compulsory subject in schools?
Activity
On / Off in Debate

27
 UNIT III

3.1 LISTENING: Listening to an Interview

Listening to an interview is a communication skill that involves fully engaging

with the interviewer and understanding what they are saying. It's more than just
hearing words, and it can help you make a good impression and build a
connection with the interviewer.
Here are some tips for active listening during an interview:
 Pay attention to non-verbal cues: The interviewer's tone of voice, facial
expressions, and body language can help you understand what they
expect from you.
 Ask questions: Ask open-ended questions to show interest and gather
more information. You can also ask for clarification if needed.
 Paraphrase and summarize: Repeat or rephrase key points to show that
you understand what the interviewer is saying.
 Maintain eye contact: Eye contact shows that you are focused and
attentive.
 Use verbal and non-verbal cues: Nodding, smiling, and using
affirmative words like "I see" or "I understand" can show that you are
engaged.
 Wait to respond: Wait until the interviewer has finished talking before
responding.

Interview Preparation
To prepare for an interview quickly, thoroughly research the company and role,
practice common interview questions by answering them out loud, highlight
relevant skills and experiences on your resume, dress professionally, and prepare
a few thoughtful questions to ask the interviewer.
Key points:

 Know the company and role:

Read the job description carefully and research the company's mission,
values, and recent news.

28
 Practice answers:
Anticipate common questions like "Tell me about yourself" and "Why do
you want this job?" and practice your answers aloud.
 Tailor your responses:
Highlight specific experiences and skills that directly relate to the job
requirements.
 Prepare questions:
Have a few thoughtful questions to ask the interviewer, demonstrating your
genuine interest.
 Professional presentation:
Dress appropriately and arrive on time for the interview.

Listening Exercise samples:

1.https://youtu.be/AqhyUAKBLnE
2.https://youtu.be/ZOLCMa2QbdE
Listening Exercise:
https://learnenglish.britishcouncil.org/sites/podcasts/files/LE_listening_C1_
A_job_interview.mp3

Preparation task
Match the abbreviations (1–4) with the definitions (a–d).
Abbreviation Definition
1. B2B a. learning and development
2. B2C b. human resources
3. L&D c. business to business
4. HR d. business to customer

29
Circle the best answer.
1. Four years ago, Maria worked for a small HR services provider ...
a. in the B2B sector.
b. in the B2C sector.
c. in both B2B and B2C sectors.
2. Maria has been in her current job ...
a. for four years.
b. for three years.
c. for one year.
3. Maria’s current role is focused ...
a. only on learning and development.
b. on a number of HR topics.
c. only on payroll and she wants to do L&D.
4. Maria ...
a. did a diploma in L&D two years ago.
b. is doing a diploma in psychology at the moment.
c. Both options are true.

5. Maria will need to ...

a. Identify and devise an L&D strategy.
b. devise and implement an L&D strategy.
c. Implement an L&D strategy that has already been devised.
6. Maria ...
a. will hear back from them next week.
b. has been invited to a second interview next week.
c. needs to call them next week to find out the next steps.

30
Task 2
Complete the sentences with words from the box.

personal good fit stability measured aligned replicated responsible

1. Maria feels her skills and experience are a ………………… for the company.
2. Maria changed jobs because she was looking for more ………………
3. She was …………… for learning and development.
4. She feels ………… with the company’s brand and values.
5. She’s used to taking a ………… approach to L&D.
6. Her ideas can be …………… on a larger scale.
7. She would ……… to the HR manager.

8. Performance will be …….. in different ways.

Activity
Echo the Answer

3.2 SPEAKING: Mock Interview and Online Interview

About Mock interview

A mock interview is a training exercise that simulates a job interview. In other

words, it is a practice interview that, as nearly as possible, resembles a genuine
interview.
The purpose of a mock interview
A mock interview process helps candidates gain confidence with the chance to
reflect on their non-verbal and verbal communication abilities. It also provides an
opportunity for interviewees to make mistakes and work on correcting them in a
safe atmosphere. Additionally, a candidate’s problem-solving skills improves as
a result of the instant feedback, which will help them present their ideas more
effectively.

31
The benefits of mock interviews
Mock interviews offer several benefits to individuals preparing for real job
interviews. Here are some key advantages:

Practice and Preparation: Mock interviews provide an opportunity to practice

and refine your interview skills.
Feedback and Assessment: Mock interviews allow you to receive valuable
feedback from the interviewer.
Identifying Weaknesses: Mock interviews help you identify areas where you
may struggle during an interview.
Building Confidence: By repeatedly going through mock interviews, you build
confidence in your abilities.

Improving Communication Skills: Mock interviews enhance your verbal and

non-verbal communication skills.
Time Management and Organization: Mock interviews help you develop
time management skills in the context of an interview.

Here are some tips for preparing for a mock interview:

 Research the company: Learn about the company's culture, values, and
mission. This will help you tailor your responses to the interviewer's
expectations.
 Review the job description: Pay attention to keywords like required
skills and experience. This will help you explain how you fit the job's
responsibilities.
 Prepare the interviewer: Give your mock interviewer some background
on the job and company. This will help them ask you questions related to
the role, industry, and company.
 Dress professionally: Most interviews have a dress code.
 Record the interview: Record the interview so you can review it
later. Your mock interviewer can provide constructive criticism.
 Practice using the STAR method: Practice using the STAR method.
 Interview with multiple people: Interview with multiple people to get
different perspectives.

32
  Ask thoughtful questions: Asking thoughtful questions shows your
interest in the role and demonstrates your knowledge of the industry and
organization.

About Online Interview

An online interview is an interview conducted remotely through an online chat,
video, or audio platform. Sometimes called a digital interview. the online
interview is mainly defined by the type of technology or platform used to conduct
the interview.
Video dominates the online interviewing space, but the key to making these
platforms work for you is learning how to use these tools strategically.

Online interviews have many benefits for both employers and candidates,
including:
 Scheduling flexibility: Online interviews can be scheduled more easily
and with less delay or cancellation.
 Cost savings: Online interviews eliminate the need for travel,
accommodations, and meeting space costs.
 Increased efficiency: Online interviews allow recruiters to conduct
multiple interviews back-to-back without travel time.
 Increased talent pool: Online interviews allow companies to reach a
larger pool of candidates.
 Reduced anxiety: Online interviews can be less intimidating for
candidates, allowing them to relax and present themselves more
authentically.
 Consistency: Online interview recordings help keep the consistency of
the interviews of different candidates.
 Multimedia: Online interviews allow the use of multimedia.
 Team member inclusion: Online interviews allow team members to be
included in the interview.
 Decision-maker sharing: Online interviews allow the interview to be
shared with other decision-makers.
 Quantitative assessment: Online interview software allows employers to
rate candidates based on certain parameters.

33
Here are some valuable tips for preparing for an online interview:
1. Test Your Technology: Ensure your internet connection, camera,
microphone, and speakers are working. Test the interview platform ahead
of time.
2. Choose a Professional Environment: Select a quiet, well-lit space with
minimal distractions. Ensure your background is tidy and appropriate.
3. Dress Professionally: Wear business attire, even if the interview is
remote, to create a professional mindset.
4. Research the Company: Understand the company’s mission, products,
values, and recent news to show you're genuinely interested.
5. Prepare for Behavioural Questions: Practice answers to common
interview questions using the STAR method (Situation, Task, Action,
Result).
6. Review Your Resume: Be ready to discuss your experiences in detail
and connect them to the job you're applying for.
7. Maintain Good Body Language: Sit up straight, smile, and make eye
contact by looking into the camera. Avoid distractions.
8. Prepare Questions for the Interviewer: Have thoughtful questions
ready, such as about team dynamics or expectations for the role.
9. Log In Early: Aim to log into the platform 5-10 minutes before the
interview to resolve any last-minute issues.
10. Follow Up: Send a thank-you email within 24 hours of the interview,
expressing gratitude and reaffirming your interest in the role.

Speaking Exercise samples:

Exercise on Mock Interview Activity.
Instructions:
 Read each question carefully.
 Write detailed responses, ensuring that you answer each question
professionally and clearly.
 Use proper grammar and sentence structure.

34
Part 1: General Questions
1. Tell me about yourself.
Write a brief introduction that summarizes your background, skills,
and what makes you a good candidate for the role.
2. Why do you want to work for our company?
Based on the company’s values, products, or culture, explain why you
are interested in working for this specific organization.
3. What are your greatest strengths and how do they benefit you in the
workplace?
Identify two strengths that are relevant to the job and provide
examples of how you've applied them.
4. What would you consider your greatest weakness and how are you
working to improve it?

Identify a weakness (avoid personal qualities) and discuss the steps

you’ve taken to improve it.
5. Where do you see yourself in 5 years?
Discuss your career goals and how they align with the company or the
position you're applying for.

Part 2: Behavioural Questions

6. Describe a time when you worked under pressure to meet a deadline.
Use the STAR method (Situation, Task, Action, Result) to answer.
Focus on how you managed the situation and the positive outcome.
7. Tell me about a time when you had to collaborate with a difficult
team member. How did you handle the situation?
Again, use the STAR method to describe the situation and how you
effectively worked with the team member to achieve a goal.
8. Give me an example of a challenging problem you solved at work.
How did you approach it?
Use the STAR method to outline the problem and explain the solution
you implemented.
9. Tell me about a time when you had to adapt to a significant change at
work. How did you manage the transition?

35
 Explain how you handled change, emphasizing flexibility and
learning new skills or approaches.

Part 3: Job-Specific Questions

10. Why do you think you’re a good fit for this role?
Discuss the specific skills and experiences that make you qualified for
the job.
11. What specific skills or experiences do you possess that make you
stand out from other candidates?
Highlight a unique skill or experience that aligns with the
requirements of the job.
12. How do you stay organized and manage multiple priorities?
Provide a detailed example of how you prioritize tasks, manage
deadlines, and stay organized in a busy environment.

Part 4: Scenario-Based Questions

13. Imagine that you’re assigned a project with a tight deadline, and
midway through the project, you realize you don’t have all the
information you need. How would you handle the situation?
Write out a plan that shows how you would gather the missing
information, communicate with relevant stakeholders, and ensure the
project stays on track.
14. If you were given an assignment that required you to work with a
team you’ve never worked with before, how would you approach
collaborating with them?
Describe your approach to team dynamics and how you would ensure
effective collaboration.
15. What would you do if you found out that a project you were working
on had a mistake, and the deadline was approaching?
Explain how you would address the mistake, communicate with the
team, and take corrective action to ensure the project is completed
successfully.

Part 5: Final Questions

36
 16. Do you have any questions for us?
Write at least two questions that show your interest in the company
and the role. These could be related to team culture, expectations, or
growth opportunities.

 Professionalism: Are your answers written in a professional tone,

showing respect for the interview process?
 Use of examples: Do you use specific examples to demonstrate your
skills and experience, particularly in behavioural questions?

Speaking Exercise:

Questions
Exercise on Mock Interview Activity - Students should attend all the
questions in each part. Write 5 lines for each question

Here are 20 mock interview questions covering a range of areas to help

students prepare effectively:

General Questions:

1. Tell me about yourself.

2. What is your greatest strength and what is your biggest weakness, and
how are you working to improve it & where do you see yourself in five
years?

Behavioural Questions:

3.Tell me about a situation where you faced a challenge and how you
handled it.

4.How have you handled a conflict with a team member or colleague?

Situational Questions:

5.What would you do if you were assigned a task, you didn’t know how to
complete?

37
 6.If you had multiple deadlines approaching, how would you prioritize tasks?

Role-Specific Questions:

7.What skills do you have that make you a good fit for this role?

8.How do you stay updated on trends and developments in your field?

9.What tools, software, or methodologies do you use to stay organized and

productive?

Activity

Panel Role Play

38
 UNIT IV

4.1 LISTENING: LISTENING LECTURES IN ONLINE

About Online Listening Lectures.
Listening to a lecture is a form of comprehensive listening that involves hearing
and understanding what the speaker is saying, and applying it to you. It also
involves remembering the information for future use.
Here are some tips for listening to a lecture:
 Actively listen: Be fully engaged with the speaker and try to understand
them fully.
 Take notes: Write down the main words and make relevant doodles to
help you follow the points.
 Visualize: Try to visualize what the speaker is saying.
 Use visual cues: Use visual cues to help you stay focused.
 Use the spider technique: Use the spider technique to help you attend
longer.

Listening Exercise sample:

https://youtu.be/Snve4Y8dMno - Listening Skills : Introduction

About Listening Skills

Listening is a fundamental communication skill that fosters understanding,

connection, and effective collaboration. It goes beyond simply hearing words; it
requires active engagement, empathy, and comprehension. Good listening skills
are essential in personal relationships, professional settings, and mentorship roles,
as they promote trust and meaningful exchanges.

39
Active listening involves focusing entirely on the speaker, avoiding distractions,
and providing verbal or nonverbal feedback to show engagement. Techniques
such as maintaining eye contact, nodding, and asking clarifying questions
enhance the process. Paraphrasing or summarizing what the speaker has said
further demonstrates attentiveness and ensures mutual understanding.

Empathetic listening is a deeper aspect where the listener seeks to understand not
only the words but also the emotions and intentions behind them. This approach
fosters a safe and supportive environment, encouraging open and honest
communication.

Poor listening, on the other hand, can lead to misunderstandings, damaged

relationships, and missed opportunities. Interrupting, judging, or responding with
preconceived notions hampers effective communication.

In mentorship, listening is pivotal. It helps mentors understand mentees’

aspirations, challenges, and needs, thereby offering guidance that is both relevant
and impactful. Ultimately, mastering listening skills enriches interactions, builds
stronger connections, and facilitates meaningful growth for all parties involved.

Listening Exercise:

1. https://youtu.be/KJLHlOIdqA4

QUESTIONS:

1. Making a TO-DO List about time Management?

2. What is Time Management?
3. What is the difference between important and Urgent?
4. Explain about the Benefits of Time Management?
5. How do you Prioritizing Your Time?
6. What are the Five ways to overcome Procrastination?
7. Obstacles to Effective Time Management?
ACTIVITY
Note Ninja (note-taking skills during live lectures).
(Or) Quiz Quest

40
4.2 SPEAKING: Telephone Conversation.

About Telephone Conversation

A telephone conversation is a verbal exchange of information, ideas, or dialogue

between two or more people conducted over a telephone. It involves spoken
communication without visual, requiring participants to rely on tone, inflection,
and choice of words to convey meaning and emotions. Telephone conversations
are commonly used for personal, professional, and emergency purposes.

Key aspects of a telephone conversation include:

1. Opening and Greeting: Usually starts with a greeting or introduction,

such as "Hello," followed by identifying oneself or confirming the other
party's identity.
2. Purpose of the Call: The reason for the call is stated or clarified early in
the conversation.
3. Exchange of Information: The main part involves discussing or
exchanging relevant information or resolving issues.
4. Closing and Farewell: Ends with a summary, expressions of gratitude, or
confirmation of next steps, followed by farewells like "Goodbye" or
"Talk to you later."

Effective telephone communication often requires clear speaking, active

listening, and the ability to ask or answer questions concisely.

Speaking Exercise sample 1:

Sample Telephone Conversation (Professional Setting)

Scenario: A customer is calling a service provider to inquire about an

appointment.

Customer: Hello, this is David Parker. I’m calling to confirm my appointment

for a vehicle service.

Receptionist: Good morning, Mr. Parker! This is Sarah from Autocare Service
Centre. Let me check that for you. Could you please confirm the vehicle's
registration number?

Customer: Sure, it’s AB123CD.

41
Receptionist: Thank you! I see your appointment is scheduled for tomorrow at
10 a.m.

Customer: Perfect. How long will the service take?

Receptionist: It usually takes about two hours. If there are any delays, we’ll
notify you.

Customer: That’s good to know. Is there anything I need to bring?

Receptionist: Just the car and your service record, if you have it.

Customer: Got it. Thanks for confirming, Sarah.

Receptionist: You’re welcome, Mr. Parker. See you tomorrow. Have a great
day!

Customer: You too. Goodbye!

Speaking Exercise:

Questions

Choose any one Scenario from the following question and create as dialogue
writing on Telephonic conversation.

1.Write a telephonic conversation between a customer and a travel agency. The

customer wants to book a flight ticket for their vacation. Include details like
destination, date, time, and any special requests.

2.You are a receptionist at a hotel. A caller wants to book a room for a business
trip but needs a room with specific amenities (e.g., a workspace, high-speed
internet). Write a brief dialogue in which you:

 Greet the caller.

 Confirm the booking details (room type, amenities).
 Offer any additional services or information.
 Close the conversation politely.

Activity
Scenario Switch

42
 UNIT V

5.1 LISTENING: Listening to FM/TV/Stand-up shows

Listening to FM/TV/Stand-up Shows refers to the activity of engaging with

audio or audiovisual content for entertainment, information, or relaxation. Each
medium serves a specific purpose and offers distinct experiences, as described
below:

1. FM (Radio):

 FM, or Frequency Modulation, radio is primarily an audio medium where

listeners tune in to various channels for music, news, talk shows, and other
programs.
 Listeners often enjoy FM radio for:

 Music and song playlists curated by radio stations.

 Informative segments, such as traffic updates or news.
 Interactive programs like call-ins and contests.
 Talk shows featuring interviews, humor, or discussions.

2. TV (Television):

 Television combines visual and auditory elements, providing a more

immersive experience.
 People watch TV for:

 Entertainment (movies, dramas, reality shows).

 Information (news, documentaries).
 Education (learning channels, tutorials).
 Sports events and live broadcasts.

3. Stand-Up Shows:

 Stand-up comedy involves live or recorded performances by comedians

delivering humorous monologues or routines.
 Audiences engage in:

43
  Laughing and relaxing through relatable and light hearted content.
 Observing unique perspectives or commentary on everyday life,
society, and culture.
 Participating in an interactive setting (for live shows).

Purpose of Listening to these Mediums:

 Entertainment: Enjoying music, comedy, or drama.

 Information: Gaining news updates or learning about current events.
 Engagement: Being part of live shows or interactive programs.
 Relaxation: De-stressing through humour, music, or soothing content.

Listening Exercise samples:

1. https://youtu.be/Yh4MxRpqeDk (Tv show)

2. https://youtu.be/JLp_0F66h6Y (standup comedy)
3. https://youtu.be/xgs5gOCpsAE
Listening Exercise:
https://youtu.be/Lhpu3GdlV3w - The Ones That Make You Laugh
https://youtu.be/7nGz7xgGJzc
Activity
Punchline swap

5.2 SPEAKING: Technical Presentation

A technical presentation is a communication session where a speaker shares

specialized information, explanations, or demonstrations on a technical
topic. The goal of a technical presentation is to inform or persuade the audience
on a specific topic.
Here are some tips for preparing and giving a technical presentation:
 Understand your audience: Research your audience's background,
expertise, goals, and pain points. This will help you tailor your content,
tone, and style.

44
  Limit your subject: Focus on the most important information from a
longer text, such as a formal report.
 Determine your objective: Decide what you want to achieve with your
presentation.
 Create an outline: Prepare an outline for your presentation.
 Use visuals, text, and audio: Combine visuals, text, and audio to tell a
story.
 Use effective techniques: Use storytelling, high-quality visual aids, and
open body language. Incorporate interactive elements like real-time
examples or case studies.
 Introduce yourself: Start by stating your name and providing some
relevant background information.
Technical presentations can also be part of a job interview, where they can help
hiring managers understand a candidate's technical expertise.
Speaking Exercise sample:
1.https://youtu.be/9HN3JhMD5xc - 5G Technology video

Technical Presentation
Introduction:
In an increasingly interconnected world, the demand for faster, more reliable, and
transformative connectivity has propelled the development of fifth-generation
(5G) technology. 5G is not merely an upgrade from previous generations but a
revolutionary leap forward in wireless communication. This essay delves into the
intricacies of 5G technology, its underlying principles, potential applications, and
the profound impact it is set to have on various industries and society as a whole.
Understanding 5G Technology:

5G technology represents the culmination of years of research, innovation, and

collaborative efforts by telecommunication companies, technology leaders, and
regulatory bodies. It is characterized by several key features:
 Enhanced Data Transfer Speeds: 5G offers significantly faster data
transfer rates, measured in gigabits per second (Gbps), enabling seamless
streaming, quicker downloads, and ultra-responsive real-time applications.
 Low Latency: 5G dramatically reduces latency, the delay in data
transmission, to mere milliseconds. This near-instantaneous response time

45
 enables a host of applications that demand real-time interactivity, such as
autonomous vehicles, remote surgeries, and augmented reality
experiences.
 Massive Connectivity: 5G is designed to support the massive Internet of
Things (IoT) ecosystem, connecting billions of devices, sensors, and
machines. This connectivity enables smart cities, industrial automation,
and a myriad of other IoT applications.

Technical Foundations of 5G:

At its core, 5G technology builds upon several technical foundations that set it
apart from its predecessors:
 Millimeter Wave (mmWave) Technology: 5G utilizes high-frequency
mmWave bands to achieve extremely high data rates. These bands, in the
range of 30-300 GHz, offer vast bandwidth and capacity but have shorter
range limitations, necessitating the deployment of small cells and a dense
network infrastructure.
 Massive Multiple Input, Multiple Output (Massive MIMO): 5G
incorporates advanced antenna systems with a large number of antennas,
enabling Massive MIMO. This technology enhances network capacity,
improves spectral efficiency, and enables beamforming for focused signal
transmission.
 Network Slicing: 5G introduces the concept of network slicing, dividing
the physical network infrastructure into virtual networks customized to
cater to specific requirements. Each network slice is optimized for different
applications, such as low latency for critical communications or high
bandwidth for multimedia streaming.

Impact on Society and Economy:

The advent of 5G technology is poised to have a profound impact on society
and the economy:
 Economic Growth and Job Creation: 5G deployment leads to significant
economic growth, driving innovation, investment, and job creation in
various sectors. It fosters the development of new businesses, startups, and
entrepreneurial opportunities that leverage the transformative power of 5G
networks.

 Bridging the Digital Divide: 5G technology has the potential to bridge the
digital divide by providing high-speed connectivity to underserved areas
and remote regions. It facilitates access to digital services, education, e-

46
 commerce, and healthcare, empowering communities and reducing
disparities.
 Sustainable Development: 5G-enabled smart city solutions contribute to
Sustainable development by optimizing resource utilization, reducing
energy consumption, and improving overall efficiency. It paves the way
for greener transportation, energy management, and urban planning.
 Technological Advancement and Innovation: 5G acts as a catalyst for
technological advancement and innovation across various sectors. It
stimulates research and development, promotes collaboration between
academia and industry, and fuels breakthroughs in artificial intelligence,
edge computing, and IoT.

Conclusion:

5G technology represents a revolutionary leap forward in wireless

communication, redefining the possibilities of connectivity and paving the way
for a transformative future. With its remarkable speed, ultra-low latency, and
massive connectivity, 5G has the potential to revolutionize industries, empower
individuals, bridge the digital divide, and drive sustainable development. As 5G
networks continue to be deployed globally, we stand on the cusp of a connected
era where the boundaries of innovation and human potential are pushed even
further.

Speaking Exercise:

Questions

1.Augmented Reality (AR) and Virtual Reality (VR)

2.Impact of the Internet on Our Daily Life

3.Chat GPT and its Capabilities.

Activity

Tech Pictionary
****************

47
 SPEAKING ASSESSMENT RUBRICS
Vel Tech Rangarajan Dr.Sagunthala R&D Institute of Science and Technology
DEPARTMENT OF ENGLISH
SPEAKING ASSESSMENT RUBRICS

S.n Vtu No Name of Grammar Discourse Pronunci Interactive Cont Tot

o the & Managem ati on (2) Communic e nt al
Student Vocabula en t (2) ati on (2) (2) (10)
ry (2)

1 VTU275 P. SAI 1 2 2 1 1 7
78 SIDDART
H

2 VTU304 PRATIK 1 1 2 2 2 8
93 DAS

48
MARK ALLOCATION:

INTERNAL MARKS: 40

Marks

Mid Term Test - I

Grammar - 5 Marks

Vocabulary - 5 Marks

Speaking Assessment -
10 Marks

Listening Assessment -
10 Marks

Total 30 Marks

Mid Term Test - II

Grammar - 5 Marks
Vocabulary - 5 Marks
Reading Assessment - 10 Marks
Writing Assessment - 10 Marks
Total - 30 Marks

Internal Calculation - 60/3x2 =

40 Marks EXTERNAL MARKS: 60

Marks

49