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Evolution Of Marketing
Era Prevailing attitude and approach
Consumers favor products that are available and highly affordable
Production Improve production and distribution ‘Availability and affordability is what the customer wants’
Consumers favor products that offer the most quality, performance
Product and innovative features ‘A good product will sell itself’
Consumers will buy products only if the company promotes/ sells
Sales these products ‘Creative advertising and selling will overcome consumers’ resistance and convince them to buy’
Focuses on needs/ wants of target markets and delivering satisfaction
Marketing better than competitors ‘The consumer is king! Find a need and fill it’ Focuses on needs/ wants of target markets and delivering superior Relationship marketing value ‘Long-term relationships with customers and other partners lead to success’