386 Fahriansah
Received: 09 March 2023; Revised: 12 July 2023; Accepted: et al. | Buy
19 September 2023Now, Think Later_
BUY NOW, THINK LATER: IMPULSIVE BUYING
BEHAVIOR AMONG GENERATION Z IN INDONESIA
Fahriansah1*
Nanda Safarida2
Shelly Midesia3
1,2,3
Institut Agama Islam Negeri Langsa, Aceh, Indonesia
*1
Corresponding Email: fahriansah@iainlangsa.ac.id
ABSTRACT – This study examined how utilitarian value, hedonic value, word-of-mouth communication,
and celebrity endorsements influence impulsive buying among Generation Z consumers in Aceh,
Indonesia, directly and indirectly through shopping lifestyle. A quantitative approach was employed, with
399 respondents aged 15–24 surveyed via cluster sampling in major Aceh cities. Data was collected
through questionnaires and analyzed using path analysis and PLS-SEM. Results revealed hedonic value,
word-of-mouth, and endorsements significantly predicted shopping lifestyles, unlike utilitarian value.
Additionally, utilitarian and hedonic value, endorsements, and shopping lifestyle directly influenced
impulsive buying, but not word-of-mouth. An indirect effect on impulsive buying through shopping lifestyle
was found for hedonic value, word-of-mouth, and endorsements, excluding utilitarian value. These
findings suggest producers and marketers should strategically leverage value perceptions,
communication channels, and influencer marketing to target Generation Z. Consumers must also exercise
prudent spending habits to avoid financial issues or abnormal psychology. Overall, the study provides
empirical insight for all stakeholders into the drivers of impulsive consumer behavior during the pandemic.
Keywords: Impulsive buying, shopping lifestyle, hedonic value, word of mouth communication,
endorsement
ABSTRAK – Beli Sekarang, Pikir Nanti: Perilaku Pembelian Impulsif Generasi Z di Indonesia.
Penelitian ini bertujuan untuk menguji pengaruh nilai utilitarian, nilai hedonis, komunikasi dari mulut ke
mulut, dan endorsemen selebriti terhadap pembelian impulsif di kalangan Generasi Z di Aceh, Indonesia,
baik secara langsung maupun tidak langsung melalui gaya berbelanja. Kajian ini menggunakan
pendekatan kuantitatif dimana pengumpulan data dilakukan melalui survei terhadap 399 responden yang
berusia 15-24 tahun di kota-kota utama di Aceh, yang dipilih dengan teknik cluster sampling. Hasil analisis
jalur dan SEM-PLS menunjukkan bahwa selain nilai utilitarian, semua variabel seperti nilai hedonis,
komunikasi dari mulut ke mulut, dan endorsemen mempengaruhi gaya berbelanja secara signifikan.
Selain itu, variabel nilai utilitarian dan hedonis, endorsemen, dan gaya hidup berbelanja berpengaruh
secara langsung terhadap pembelian impulsif, kecuali variabel komunikasi dari mulut ke mulut.
Selanjutnya, terdapat pengaruh tidak langsung terhadap pembelian impulsif melalui gaya berbelanja
terutama untuk variabel nilai hedonis, komunikasi dari mulut ke mulut, dan endorsemen; hanya variabel
nilai utilitarian yang tidak menunjukkan adanya pengaruh. Temuan ini dapat menjadi acuan bagi produsen
dan seller untuk secara strategis memanfaatkan persepsi nilai, saluran komunikasi, dan pemasaran
influencer jika ingin menargetkan Generasi Z. Untuk konsumen sendiri, hasil ini menjadi reflektor
terhadap kebiasaan belanja yang kurang bijaksana agar terhindar dari masalah keuangan atau
psikologis. Secara umum, hasil kajian ini memberikan fakta empiris tentang pendorong perilaku
pembelian impulsif yang didapat dijadikan acuan bagi seluruh pemangku kepentingan.
Kata Kunci: Pembelian impulsif, gaya berbelanja, nilai hedonis, komunikasi mulut ke mulut, endorsemen
© SHARE Jurnal Ekonomi dan Keuangan Islam Vol. 12, No. 2, 2023; pp. 386-421
SHARE
ISSN: 2089-6239 | Volume (E)
(P); 2549-0648 12 | Number 2 | July - December 2023
DOI: 10.22373/share.v12i2.17453
Fahriansah et al. | Buy Now, Think Later_ 387
INTRODUCTION
Consumer behavior fundamentally pertains to the end consumers' acquisition
of goods and services, either individually or as a household. Such behavior
often entails impulsive buying, an unplanned act influenced not only by familial
and social environments, advertisements, and promotional models but also by
individual mood, state, and emotions (Priansa, 2017). The anticipation of
depleting goods can precipitate such impulsive purchases, characterized by a
swift decision-making process accompanied by cognitive conflict and
emotional arousal (Verplanken, B. & Herabadi, 2001; Andriyansah, 2023).
These impulsive transactions transpire both through e-commerce platforms and
in traditional marketplaces. Impulsive buying may have adverse outcomes,
including the accumulation of unnecessary items, financial extravagance, and
potentially evolving into compulsive buying—a recognized psychological
disorder characterized by repetitive buying to alleviate distress or obsession
(Schiffman & Kanuk, 2007; Kring et al., 2016; Rahayuningsih, 2016).
Shopping is a universal activity across genders and ages, yet data indicate that
the younger generation, particularly Generation Z (individuals born between
1997 and 2012), is more actively engaged in e-commerce, with 56.6% of
Indonesian youth shopping online (Lidwina, 2021). This demographic, digitally
adept due to the proliferation of information and communication technologies
during their formative years, is becoming an increasingly significant consumer
base for online merchants (Mahmudah, 2020). In Aceh, where the population
is predominantly Muslim and governed by Islamic law since 1999, the
prevalence of impulsive buying among Generation Z is remarkably high at
89%, despite the teachings of Islam which discourage hasty and inconsiderate
actions.
Several factors have been identified to influence impulsive buying, including
shopping lifestyle—a concept encapsulating how individuals allocate their time
and finances in the context of consumer habits (Kosyu, 2014; Setyningrum,
2016; Andryansyah, 2018), and utilitarian value, which pertains to the rational
or necessity-driven aspect of purchase decisions (S. P. Sari, 2014; Foroughi, et
al., 2014; Amiri 2012). The modern consumer's attraction to trendy items and
the influence of a hedonistic lifestyle, which prioritizes pleasure-seeking, can
also lead to impulsive buying behaviors (Nadzir & Ingarianti, 2015; Aprilia &
Mahfudzi, 2020). Moreover, word of mouth (WoM) and electronic word of
mouth (E-WoM) serve as crucial marketing mechanisms that shape consumer
perceptions and purchasing patterns (Joesyiana, 2018; Kotler & Keller, 2012;
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D. M. F. P. Sari & Yulianti, 2019; Tamala & Mashariono, 2018). The impact
of endorsements, especially from celebrities or social media influencers, further
compounds the likelihood of impulsive purchases (Shimp, 2003; Fazrina, 2018;
Tanpli & Rinaldi 2020).
While previous studies have explored these influences, there is a gap in
understanding how these factors interact and influence the impulsive buying
behavior of specific demographic groups, such as Generation Z. This
demographic is becoming an increasingly significant consumer base for online
merchants, and their impulsive buying behavior is remarkably high despite
cultural and religious teachings that discourage such actions. Therefore, this
study seeks to explore and reaffirm the extent to which shopping lifestyle,
utilitarian value, hedonism, word of mouth, and endorsement impact impulsive
buying behavior in Generation Z in Aceh, Indonesia, aged 15-24 years.
The study introduces a novel model structure that incorporates a comprehensive
array of exogenous variables and mediating variables, aiming to capture a wide
spectrum of socio-economic phenomena and their interrelations with consumer
behavior. This research is significant as it can provide valuable insights for
marketers and policy-makers to understand and address the factors driving
impulsive buying among Generation Z in Aceh, Indonesia. Moreover, it can
contribute to the broader understanding of consumer behavior, particularly
impulsive buying, and its implications for financial management and mental
health.
The remaining sections of this paper are organized as follows: Section 2
critically reviews the extant literature on impulsive buying behavior, thereby
grounding the study in its theoretical context. Section 3 delineates the
methodological framework adopted for conducting this research. Section 4 then
systematically presents the empirical results, followed by an in-depth analysis
and discussion of the findings. The paper reaches its denouement in Section 5,
which provides a summative overview and concluding remarks, emphasizing
the primary insights and the scholarly contributions of the research.
LITERATURE REVIEW
Impulsive Buying
Impulsive buying is defined as a consumer transaction for an item that was not
originally intended to be purchased, occurring spontaneously and without
planning (Solomon & Rabolt, 2009). These unplanned purchases are often
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driven by discounts, the uniqueness of the items for sale, or the product itself,
leading to transactions carried out without prior planning (Dalihade et al.,
2017). Such purchases are typically characterized by an unexpected and intense
desire to buy a product, a feeling that arises due to something special and
unexpected during shopping (Sugianto, 2016). Consumers who view impulsive
buying as a natural occurrence tend to purchase products that align with their
interests or hobbies. Items that often trigger impulsive purchases include
clothing, jewelry, and daily necessities that enhance a person's appearance
(Abdullah, 2012).
Impulsive buying, similar to unplanned buying, often involves irrational
consumption patterns. Economists and psychologists have found that pure
impulsive purchases are typically unplanned and involve items that consumers
do not actually need (Bayley & Nancarrow, 1998; Kamri et al., 2014). While
many theories of consumer behavior focus on rational actions, Stern (1962)
proposed the concept of impulsive behavior, arguing that sudden purchase
impulses supplement rational purchasing decisions, thereby offering a
comprehensive view of the average consumer. Stern categorized impulsive
buying into four types: pure impulsive purchases, reminder impulse purchases,
suggested impulse purchases, and planned impulse decisions.
Impulsive buying theory presents numerous opportunities for marketers. Every
facet of a product, from its packaging to its in-store display, can influence
consumer impulses. Marketers adept at leveraging impulsive thinking to secure
sales are likely to be most successful. However, despite the significance of
impulsive buying in consumer purchasing patterns, rational decision-making
processes continue to dominate consumer behavior and influence marketing
theory (Amos et al., 2014).
Determinants of Impulsive Buying
Shopping Lifestyle
Shopping lifestyle refers to the way an individual allocates their time and
resources, the buying activities they partake in, and their attitudes and views
regarding their surroundings (Kotler & Keller, 2012). It mirrors an individual's
life, illustrating how they manage their time and finances (Cahyono et al.,
2016). This concept encapsulates more than just the act of purchasing; it
includes the entire process leading up to and following the purchase, such as
researching products, comparing prices, and sharing shopping experiences.
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Shopping lifestyle can vary widely among individuals, reflecting differences in
income, personal preferences, cultural influences, and other factors.
A person's lifestyle can be discerned through their actions, intentions, and
beliefs, symbolizing the interplay between an individual and their environment
(Kotler & Keller, 2012). In terms of shopping, this translates into a customer's
behavior as they react to and form opinions about a product purchase (Tirmizi,
2009). This behavior can range from impulse buying to careful planning, from
bargain hunting to luxury shopping, and from online shopping to visiting brick-
and-mortar stores. Understanding a customer's shopping lifestyle can provide
valuable insights for marketers, helping them tailor their strategies to meet the
specific needs and preferences of different consumer segments.
Utilitarian Value
Utilitarian value stems from an objective and rational evaluation of a product
or service (K. H. Hanzaee & Rezaeyeh, 2013). This perspective emphasizes the
functional benefits and practical aspects of a purchase, prioritizing the
efficiency of the buying process and the usefulness of the product. Consumers
guided by utilitarian value focus on the tangible attributes of a product, such as
its quality, price, and functionality, and make purchasing decisions based on
how well the product can meet their specific needs (Jones et al., 2006).
Utilitarian consumption is characterized by behavior that is centered around
buying decisions made on the basis of the functionality of the product in
fulfilling essential life needs (Holbrook & Hirschman, 1982). This approach to
consumption is typically task-oriented and goal-directed, with consumers
seeking to make purchases that are pragmatic and efficient. It highlights the
rational side of consumer behavior, where the primary purpose of shopping is
to acquire necessary goods or services. Overall, the concept of utilitarian value
underscores the logical and practical dimensions of consumer decision-making,
emphasizing that buying behaviors are often driven by the objective, functional
benefits of a product or service.
Hedonic Value
Hedonic value refers to the subjective and personal value derived from
prioritizing wants over needs, leading to feelings of happiness and pleasure
after a purchase (Holbrook & Hirschman, 1982). It characterizes the emotional
and experiential aspects of consumption, where the focus is not solely on the
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utilitarian function of a product but on the pleasure and satisfaction derived
from the purchasing process. This concept is also depicted as a form of
escapism (Overby & Lee, 2006), where consumers engage in purchasing
activities to escape from the mundane or to seek emotional fulfillment. This
could be through acquiring luxury items, indulging in impulse buying, or
purchasing products that reflect personal tastes and preferences.
Consumers driven by hedonic value are often more interested in the experiences
associated with their purchases rather than the practical needs those purchases
fulfill (Babin et al., 1994). For these consumers, shopping may provide
entertainment, sensory stimulation, or a means of self-expression. This hedonic
perspective acknowledges that consumers may derive intrinsic enjoyment from
the shopping process itself, whether it's the thrill of finding a deal, the pleasure
of exploring new products, or the satisfaction of acquiring a coveted item.
Word of Mouth
Word of mouth (WoM) is generally characterized as consumers' act of sharing
their evaluations of a product, service, brand, or producing company with their
peers, either voluntarily or at the seller's request. WoM communication extends
beyond direct spoken interactions; it also encompasses information shared via
social media, specifically referred to as electronic word of mouth (Rosario et
al., 2016). WoM communication occurs when consumers share their
experiences with a product, expressing either satisfaction or dissatisfaction.
This non-commercial communication about a product's quality or brand often
influences consumer knowledge and perceptions of the product (Suryani,
2013).
Manufacturers or sellers frequently motivate their customers to promote their
products to their acquaintances via WoM communication, a strategy effective
in increasing prospective consumers' purchase intentions. Consumers who have
positive experiences with a product can share information about its quality and
appealing offers, thereby contributing to the product's promotion (Peter &
Olson, 2014).
Endorsement
Endorsement is a marketing strategy that leverages the popularity of
influencers, and individuals with significant followings, to promote a product
or service. This strategy is particularly effective in reaching younger
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consumers, as endorsements are often executed via social media, a platform
heavily used by this demographic. Endorsers, also known as direct sources,
deliver promotional messages and demonstrate the product or service (Belch,
2004). They come from various professional backgrounds, extending beyond
traditional celebrities to include influencers from all walks of life.
Celebrity endorsement specifically involves a well-known public figure
promoting a product through advertisements, with the intention of introducing
and selling the product. The effectiveness of such advertisements is closely tied
to the message the celebrity conveys about the product brand (Parengkuan et
al., 2014). Given the widespread use of television and social media for
entertainment and information, advertisements featuring celebrities on these
platforms can successfully reach a broad audience.
In today's digital era, where technology and the internet facilitate not only social
interactions but also online shopping, endorsement has emerged as a potent
marketing strategy. Advertisements featuring celebrities on social media can
attract viewers who are interested in the celebrities, thereby stimulating the
consumers' intention to purchase the advertised product, whether out of need or
to gain the experience of using the product.
Hypotheses Development
Given the varying results in existing literature, this study aims to delve deeper
into the influence of utilitarian value, hedonic value, word of mouth, and
endorsement on impulsive buying, with shopping lifestyle acting as an
intervening variable, targeting Generation Z in Aceh. Based on the theoretical
framework and the literature review, the following hypotheses are proposed:
H1: Utilitarian value has an influence on the shopping lifestyle of Generation
Z in Aceh.
H2: Utilitarian value impacts the impulsive buying behavior of Generation Z
in Aceh.
H3: Hedonic value shapes the shopping lifestyle of Generation Z in Aceh.
H4: Hedonic value influences the impulsive buying trends among Generation
Z in Aceh.
H5: Word of mouth plays a role in shaping the shopping lifestyle of
Generation Z in Aceh.
H6: Word of mouth affects impulsive buying among Generation Z in Aceh.
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H7: Endorsements have an impact on the shopping lifestyle of Generation Z
in Aceh.
H8: Endorsements contribute to impulsive buying among Generation Z in
Aceh.
H9: Shopping lifestyle directly influences impulsive buying among
Generation Z in Aceh.
H10: Utilitarian value indirectly affects impulsive buying in Generation Z in
Aceh through the mediation of shopping lifestyle.
H11: Hedonic value indirectly influences impulsive buying in Generation Z in
Aceh via shopping lifestyle.
H12: Word of mouth indirectly impacts the impulsive buying behavior of
Generation Z in Aceh through shopping lifestyle.
H13: Endorsement indirectly affects impulsive buying among Generation Z in
Aceh, mediated by shopping lifestyle.
The objective of the hypothesis development is to garner more definitive results
about these relationships, which are visually represented in Figure 1. Each
variable directly affects both shopping lifestyle and impulsive buying, and
shopping lifestyle further influences impulsive buying.
Utilitarian WOM
value (X1) Comm (X3)
Shopping Impulsive
lifestyle (X5) buying (Y)
Hedonic Endorsement
value (X2) (X4)
Figure 1. Conceptual Framework
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METHODOLOGY
Research Design
The present study is categorized as field research, executed within the natural
setting pertinent to the observed phenomenon. It utilizes an associative research
design, which is directed towards examining the interrelations and potential
effects among multiple variables. The quantitative research approach is central
to this study, focusing on the empirical verification of theoretical propositions
through the quantification of variables and the application of statistical analysis
techniques (Trianto, 2016; Ibrahim, 2023).
Population and Sample
The research focuses on individuals from Generation Z (those aged 15-24 or
born between 1997 and 2006) residing in Banda Aceh City, Lhokseumawe
City, and Langsa City, which are classified as medium-sized urban areas. This
demographic group totals 138,554 individuals spread across the three cities in
Aceh Province: 62,873 in Banda Aceh City, 40,351 in Lhokseumawe City, and
35,330 in Langsa City (BPS, 2021). A probability sampling technique is
employed to ensure equal opportunity for all individuals in the population to be
selected for the sample (Ibrahim, 2023). The sample size is determined using
the Slovin formula:
n = N/(1+Ne2) = 138.554/(1+ (138.554) (0.052)) = 138.554/347.385 = 398.9
Based on the calculations, the total sample size for this study was determined
to be 399 individuals. The study then employed cluster sampling to ascertain
the proportionate geographic distribution of the samples from each city.
• Banda Aceh City (n1) = (62.873/138.554) 399 = 181
• Lhokseumawe City (n2) = (40.351/138.554) 399 = 116
• Langsa City (n3) = (35.330/138.554) 399 = 101.7 → 102
Therefore, the total number of samples (n) is 399.
Data Collection and Analysis
In this study, primary data was procured through the distribution of
questionnaires. The relationships between variables were examined using path
analysis. The Partial Least Squares (PLS) approach, facilitated by SmartPLS
3.2.9 software, was employed for data analysis. Notably, this approach does not
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necessitate parametric techniques for the validation of parameter significance
(Ghozali, 2014).
Operational Variables
This study categorizes variables into dependent, independent, and intervening
types. The dependent variable is ‘impulsive buying’, while the intervening
variable is ‘shopping lifestyle’. The independent variables are Utilitarian value,
‘hedonic value’, ‘word of mouth’, and ‘endorsement’. These variables are
manipulated or controlled within the study to observe their impact on the
dependent variable.
Table 1. Operationalization of Variables
Variables Statement Items
Impulsive 1. If I encounter an interesting product, I am inclined to purchase it
buying immediately.
2. When I come across an item related to my hobby, I feel compelled to buy
it.
3. I derive satisfaction from my purchases, even those I did not initially plan
to make.
4. Influenced by hobbies and peer persuasion, I sometimes find myself
buying items that were not part of my original plan.
5. I often make impulsive purchases based on positive past experiences with
a product, even if the purchase was not premeditated.
6. Purchasing an intriguing item, even without a prior plan, brings me
satisfaction.
7. Despite occasional discomfort due to exceeding my budget, I still proceed
with buying the items I desire.
8. I am willing to purchase a product regardless of its price.
Shopping 1. I often buy a product in response to an advertising offer.
lifestyle 2. I am inclined to purchase the latest model of product X when I see it in
the store.
3. I typically shop for well-known brands of product X.
4. I am convinced that the product X I bought, given its brand and price, is
of the highest quality.
5. I frequently buy items from brands that I don't typically patronize.
6. I believe there are other brands of product X that offer the same quality
as the ones I usually purchase.
Utilitarian 1. I bought product X at an affordable price and durable.
value 2. I bought an X product that can be repaired if it breaks.
Hedonic 1. I wish to satisfy my curiosity about product X.
value 2. I am eager to gain a new experience with product X.
3. I anticipate exploring a new world through the use of product X.
Word of 1. I frequently receive information about product X from friends or other
mouth people, either directly or indirectly.
2. I often obtain detailed information about specific product specifications
from friends or others.
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Variables Statement Items
3. I am very familiar with the individuals who appear in the commercials
for product X.
Endorsement 1. I trust the products promoted by my idols.
2. The personality of the advertiser promoting product X pleases me.
3. The advertiser promoting product X often inspires me.
4. I am inclined to buy products that have received positive reviews from
previous buyers.
RESULT AND DISCUSSION
Consumption Behavior Among Generation Z in Aceh
This study provides an overview of the consumption behavior of Generation Z
in Aceh. Generally, individuals in this demographic engage in various activities
such as attending college, working, recreating, and socializing with relatives
and friends. They derive satisfaction from their involvement in these activities,
viewing them as integral parts of their identities. In the urban centers of Aceh,
the mornings are characterized by bustling activity, with parents escorting their
children to school, students engrossed in their assignments, and public
transportation teeming with passengers (Battal & Ibrahim, 2023). This vibrant
urban pattern is a testament to the ongoing human endeavor to build
civilization.
Generation Z in Aceh exhibits a preference for novel and unique items,
spanning various domains including fashion, culinary arts, gadgets, and
amusement rides. The uniqueness of these items, whether in form, name, or
impression, enhances their appeal to this demographic. While branded goods
also hold appeal, they are not universally favored like unique items. The
preference for branded goods is limited to a subset of Generation Z and is
specific to certain items such as bags and shoes. The emphasis is more on
usability than on the brand, reflecting a pragmatic approach to consumption.
In the culinary domain, consumption activities play a vital role in life
sustenance. This has led to the proliferation of various food outlets such as
restaurants, cafes, food courts, and coffee shops. The trend of dining out has
become a lifestyle among urban teenagers in Aceh, contributing to their
satisfaction and pleasure. These activities are influenced by factors such as taste
preferences, personal habitus, environment, and social interaction (Ibrahim,
2022). The consumptive behavior that has become a lifestyle among Generation
Z can be readily observed. A significant proportion of this demographic is
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aware that this lifestyle often leads to desires surpassing real needs
(Kusmahyuni, 2020).
Descriptive Statistical Analysis
The study involved a sample of 400 respondents, all of whom were classified
as Generation Z and resided in Aceh. These individuals were within the age
range of 15-24 years. Several key characteristics about the respondents as
shown in Table 2. In terms of age, the majority (53.3%) were between 18-21
years old, followed by a significant group aged 15-17 years old (30.8%). The
smallest age group comprised those aged 22-24 years old (16.0%).
When considering side jobs, it was found that most respondents (79.3%) did
not have any. Among those who did, labor (12.5%) was the most common,
followed by entrepreneurship (6.0%), tutoring/teaching (1.3%) and other side
jobs (1%). In terms of monthly income, most of respondents (39.3%) earns a
monthly income ranging from IDR 200,001 to IDR 500,000. It followed by by
the range of IDR 500,000 – IDR 800,000 (26.8%), IDR 800.001 - IDR
1.200.000 (7.8%), and IDR 1.200.001 - IDR 1.500.000 (6.5%). A small
segment of the respondents (2.5%) has a monthly income surpassing IDR
1,500,000. It is worth noting that 47 respondents (11.8%) chose not to reveal
their monthly income.
Finally, the study also examined the impulsive buying items. Data revealed that
most respondents tended to purchase items related to fashion (42.0%), followed
by cosmetics (15.3%), and food and beverages (14.0%). A small number of
respondents chose to buy toys (0.5%) and vehicles (0.8%).
Table 2. Demographics Information
Valid Cumulative
Characteristic Category Frequency
Percent Percent
Age 15-17 Years old 123 30.8% 30.8%
18-21 Years old 213 53.3% 84.0%
22-24 Years old 64 16.0% 100.0%
Side Jobs Unemployment 317 79.3% 79.3%
Labor 50 12.5% 91.8%
Entrepreneur 24 6.0% 97.8%
Tutor/Teacher 5 1.3% 99.0%
Others 4 1.0% 100.0%
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Valid Cumulative
Characteristic Category Frequency
Percent Percent
Monthly
Income 0 47 11.8% 11.8%
≤ IDR 200.000 22 5.5% 17.3%
IDR 200.001 - IDR 500.000 157 39.3% 56.5%
IDR 500.001 - IDR 800.000 107 26.8% 83.3%
IDR 800.001 - IDR 1.200.000 31 7.8% 91.0%
IDR 1.200.001 - IDR 1.500.000 26 6.5% 97.5%
> IDR 1.500.000 10 2.5% 100.0%
Impulsive
57
Buying Items 0 14.3% 14.3%
Stationery 14 3.5% 17.8%
Accessories 9 2.3% 20.0%
Communication 7 1.8% 21.8%
Food & Drink 56 14.0% 35.8%
Cosmetics 61 15.3% 51.0%
Fashion 168 42.0% 93.0%
Toys 2 0.5% 93.5%
Electronics 13 3.3% 96.8%
Vehicle 3 0.8% 97.5%
Other 10 2.5% 100.0%
Evaluation of the Measurement Model (Outer Model)
The Measurement Model Evaluation, also known as the Outer Model, is a
crucial component of structural equation modeling. It is designed to assess the
validity and reliability of data obtained from statement items or questionnaires.
The goal is to ensure that the data collected is both valid, meaning it accurately
represents the concept it is intended to measure, and reliable, indicating
consistency in measurement over time. Figure 2 presents diagram representing
a Measurement Model Evaluation (Outer Model) with various constructs and
their relationships. The breakdown of the diagram as follows:
1. Constructs: These are represented by circles and rectangles labeled X1
(UV), X2 (HV), X3 (WoM), X4 (ED), and Y (IB). Constructs are latent
variables that are not directly observed but are inferred from other variables
that are observed and directly measured.
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2. Indicators: Each construct has associated indicators represented by smaller
shapes connected with lines. Indicators are observed variables that are used
to define a latent construct.
3. Loadings: The numbers on the lines connecting the indicators to the
constructs likely represent loadings. Loadings are the correlations between
the observed indicators and the latent construct they are supposed to
measure.
4. Relationships: The arrows pointing from each indicator to its respective
construct indicate directional relationships. Some constructs have
bidirectional arrows between them with numbers that might represent
correlations or covariances between those constructs.
Figure 2. Outer Model
Validity Test
Convergent Validity
Convergent validity can be assessed based on the outer model scheme depicted
in Figure 2, as well as the outer loading or loading factor values presented in
Table 3. The outer loading table serves as a validity gauge for various items.
An item's validity is determined by its outer loading value, which represents the
correlation between the score of a statement item and the score of the measured
construct indicator. If the outer loading value exceeds 0.7, the individual
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reflexive value is deemed high. As per Chin, as cited by Ghozali (2014), an
outer loading value between 0.5 and 0.6 is deemed sufficient.
Table 3. Descriptive Statistics of Purchased Items
Variable Indicator Outer Loading
Utilitarian value UV13 0.788
(X1) UV22 0.793
Hedonic value HV12 0.794
(X2) HV22 0.713
HV23 0.843
Word of mouth WoM13 0.731
(X3) WoM22 0.787
WoM31 0.695
Endorsement ED11 0.787
(X4) ED22 0.765
ED23 0.756
ED31 0.744
ED32 0.778
ED33 0.740
Shopping lifesty SLS12 0.809
sle (X5) SLS22 0.721
SLS23 0.726
SLS32 0.798
SLS33 0.645
SLS43 0.699
SLS53 0.809
Impulsive buying IB12 0.686
(Y) IB13 0.771
IB21 0.727
IB31 0.738
IB41 0.689
IB51 0.597
IB61 0.724
IB73 0.752
IB81 0.722
IB82 0.724
(Source: Smart PLS output, processed data, 2023)
The threshold for the outer loading value used for item validity in this study is
> 0.5. As per Table 6, only 31 statement items have an outer loading value >
0.5. Therefore, out of the 78 items, only 31 statement items were declared valid,
while the remaining 48 items were deemed invalid and subsequently eliminated
from the measurement model. The eliminated items include UV11, UV12,
UV21, UV23, HV11, HV13, HV21, HV31, HV32, HV33, WoM11, WoM12,
WoM21, WoM23, WoM32, WoM33, ED12, ED13, ED21, ED41, ED42,
ED43, SLS11, SLS13, SLS21, SLS31, SLS32, SLS41, SLS42, SLS51, SLS52,
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SLS61, SLS62, SLS63, IB11, IB22, IB23, IB32, IB33, IB42, IB43, IB52, IB53,
IB62, IB63, IB71, IB72, and IB83. The validity of the remaining 31 items also
validates 23 of the 26 indicators used to measure the six latent
constructs/variables (Utilitarian value, Hedonic value, Word of mouth,
Endorsement, Shopping lifestyle, and Impulsive buying).
Discriminant Validity
Discriminant validity is assessed by examining the cross-loading values.
Table 4. Cross Loading
Variable
Indicator Utilitarian Hedonic Word of Endor Shopping Impulsive
value value mouth sement lifestyle buying
(X1) (X2) (X3) (X4) (X5) (Y)
UV13 0.788 0.085 0.263 0.115 0.082 0.179
UV22 0.793 0.082 0.169 0.033 0.127 0.153
HV12 0.019 0.794 0.288 0.447 0.563 0.473
HV22 0.121 0.713 0.337 0.375 0.401 0.351
HV23 0.120 0.843 0.288 0.433 0.600 0.499
WoM13 0.331 0.248 0.731 0.249 0.291 0.351
WoM22 0.187 0.283 0.787 0.298 0.361 0.403
WoM31 0.078 0.320 0.695 0.441 0.354 0.212
ED11 0.140 0.382 0.334 0.787 0.486 0.459
ED22 0.079 0.345 0.337 0.765 0.380 0.356
ED23 0.096 0.402 0.332 0.756 0.465 0.483
ED31 0.126 0.423 0.330 0.744 0.521 0.486
ED32 -0.045 0.424 0.292 0.778 0.494 0.455
ED33 0.028 0.456 0.367 0.740 0.484 0.403
SLS12 0.062 0.522 0.311 0.520 0.809 0.568
SLS22 0.024 0.497 0.316 0.518 0.792 0.583
SLS23 0.059 0.515 0.297 0.459 0.721 0.518
SLS32 0.121 0.489 0.343 0.420 0.726 0.518
SLS33 0.149 0.581 0.451 0.479 0.798 0.556
SLS43 0.187 0.454 0.367 0.447 0.645 0.467
SLS53 0.101 0.449 0.263 0.397 0.699 0.521
IB12 0.133 0.387 0.258 0.397 0.516 0.686
IB13 0.120 0.438 0.332 0.427 0.599 0.771
IB21 0.179 0.422 0.314 0.416 0.513 0.727
IB31 0.152 0.405 0.340 0.434 0.477 0.738
IB41 0.112 0.375 0.345 0.462 0.521 0.689
IB51 0.148 0.295 0.314 0.312 0.334 0.597
IB61 0.228 0.435 0.363 0.451 0.511 0.724
IB73 0.121 0.511 0.337 0.468 0.595 0.752
IB81 0.134 0.391 0.298 0.382 0.561 0.722
IB82 0.187 0.373 0.288 0.394 0.444 0.724
(Source: Smart PLS output, processed data, 2023)
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These values represent the strength of the correlation between each construct
and its indicators, as well as the correlation between indicators and other block
constructs. An indicator is deemed to have achieved discriminant validity if the
correlation value with its corresponding indicators surpasses the correlation
value with indicators of other block constructs. Table 4 displays the cross-
loading values for each indicator. Based on the values, all latent constructs or
variables are confirmed to have achieved satisfactory discriminant validity. In
addition to the cross-loading values, discriminant validity can also be assessed
through the Average Variance Extracted (AVE) values. For a model to be
considered robust, each latent construct or variable should have an AVE value
greater than 0.5. The AVE values for each of the latent constructs or variables
have been evaluated and meet this criterion, further substantiating the
discriminant validity of the model.
Tabel 5. Average Variant Extracted
Variabel AVE
Utilitarian value (X1) 0.625
Hedonic value (X2) 0.616
Word of mouth (X3) 0.546
Endorsement (X4) 0.581
Shopping lifestyle (X5) 0.553
Impulsive buying (Y) 0.510
(Source: Smart PLS output, processed data, 2023)
Reliability Test
Composite Reliability
Composite reliability measures the reliability of an indicator of a construct or
variable. A variable achieves an acceptable level of reliability when its
composite reliability value is greater than 0.7. The composite reliability values
for each variable in this study exceed this threshold, indicating that all variables
possess a high level of reliability.
Table 6. Composite Reliability
Variable Composite Reliability
Utilitarian value (X1) 0.769
Hedonic value (X2) 0.827
Word of mouth (X3) 0.782
Endorsement (X4) 0.893
Shopping lifestyle (X5) 0.896
Impulsive buying (Y) 0.912
(Source: Smart PLS output, processed data, 2023)
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Cronbach Alpha
Cronbach alpha is another reliability measure that supports the reliability of a
variable. A variable is considered reliable when its Cronbach's alpha value is
greater than 0.7. The Cronbach's alpha values for each variable in this study are
above this threshold, further confirming the high level of reliability of the
variables.
Table 7. Cronbach Alpha
Variable Cronbach Alpha
Utilitarian value (X1) 0.743
Hedonic value (X2) 0.817
Word of mouth (X3) 0.782
Endorsement (X4) 0.856
Shopping lifestyle (X5) 0.909
Impulsive buying (Y) 0.923
(Source: Smart PLS output, processed data, 2023)
Multicollinearity Test
In Partial Least Square data analysis, the multicollinearity test is applied as a
classical assumption check. This test ensures no significant collinearity exists
among the exogenous variables under study. As per the standard, the Variance
Inflation Factor (VIF) value should be less than the range of 3.5 to 5 to avoid
substantial collinearity. Based on Table 8, all exogenous variables meet this
criterion, confirming the absence of multicollinearity and the reliability of the
model's outcomes.
Table 8. Inner VIF Value
Variable Shopping lifestyle (X5) Impulsive buying (Y)
Utilitarian value (X1) 1.082 1.082
Hedonic value (X2) 1.455 1.924
Word of mouth (X3) 1.368 1.411
Endorsement (X4) 1.537 1.779
Shopping lifestyle (X5) 2.323
Impulsive buying (Y)
(Source: Smart PLS output, processed data, 2023)
Structural Model Evaluation (Inner Model)
The inner model analysis reveals the strength of the relationship between latent
and construct variables. This section will discuss the results of the model
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feasibility test, also known as the Goodness of Fit test, and the hypothesis test,
referred to as Bootstrapping.
Figure 3. Inner Model
Model Feasibility Analysis (Goodness of Fit)
The feasibility of the model under study can be determined through several
tests, including the determinant coefficient test (R2), Q Square (Q2), and the
Normed Fit Index (NFI).
1. R-Square
The value of the determinant coefficient, or R Square, signifies the extent of
the contribution of the exogenous variable to its corresponding endogenous
variable. In this study, there are two endogenous variables, leading to the
formation of two model equation structures. Each model structure has a
determinant coefficient value that serves as a measure of the model's feasibility.
The structures of the models are as follows:
a. X5 = Px1x5X1 + Px2x5X2 + Px3x5X3 + Px4x5X4 + e1
b. Y = Px1yX1 + Px2yX2 + Px3yX3 + Px4yX4 + Px5yX5 + e2
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Tabel 9. R Square
R Square R Square Adjusted
X5 (SLS) 0.569 0.565
Y (IB) 0.570 0.564
(Source: Smart PLS output, processed data, 2023)
According to Table 9, the determinant coefficient value chosen as a criterion
for the model in this study is the R Square Adjusted, due to the presence of
more than two exogenous variables. The R Square Adjusted for structural
model 1 is 0.565 or 57%, signifying that the contribution of exogenous
variables to endogenous variables in this model is 56%, with the remaining 44%
originating from other exogenous variables not encompassed in the model.
Likewise, the R Square Adjusted for structural model 2 is 0.564 or 56%,
indicating a 56% contribution of exogenous variables to endogenous variables,
with the remaining 44% stemming from other exogenous variables not included
in the model.
2. Q Square Predictive Relevance
The Q Square serves to gauge the quality of observations derived from the
model and the accuracy of its parameters. A Q Square value greater than 0
indicates predictive relevance within the model, while a value less than 0
suggests otherwise. The specific Q Square value resulting from blindfolding
processing is detailed in Table 10.
Table 10. Q Square
SSO SSE Q2 = (1-SSE/SSO)
Utilitarian value (X1) 800 800
Hedonic value (X2) 1200 1200
Word of mouth (X3) 1200 1200
Endorsement (X4) 2400 2400
Shopping lifestyle (X5) 2800 1933.061 0.310
Impulsive buying (Y) 4000 2870.976 0.282
(Source: Smart PLS output, processed data)
As per the table, the Q2 value for Shopping lifestyle is 0.310 and Q2 for
Impulsive buying is 0.282. Both Q2 values are greater than 0, indicating
predictive relevance in the model.
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3. NFI (Normed Fit Index)
The NFI value is intended to assess the model fit. A value greater than 0.1
indicates a significantly better model fit, as presented in Table 11. According
to the fit summary table, the NFI value is 0.727, which is greater than 0.1,
indicating a good fit for the model.
Table 11. Fit Summary
Saturated Model Estimated Model
SRMR 0.067 0.067
d_ULS 2.198 2.198
d_G 0.700 0.700
Chi-Square 1618.583 1618.583
NFI 0.727 0.727
(Source: Smart PLS output, processed data, 2023)
Hypothesis Test Analysis (Bootstrapping)
The hypothesis test in this study was conducted using the results of the
bootstrapping test. The bootstrapping test results provide the Original Sample
value, which represents the path coefficient and indicates the direction of
influence of each path. Additionally, the bootstrapping test results include
statistical T values and P values, demonstrating the significance of the influence
of each path, whether direct or indirect.
Direct Influence Testing
In terms of direct influence testing, the inner scheme of the model in Figure 3
reveals 9 direct pathways between exogenous and endogenous variables.
Table 12. T-Values and P-Values
Original T-Statistics
P-Values
Sample (O) (|O/STDEV|)
X1 (UV) → X5 (SLS) 0.018 0.444 0.657
X1 (UV) → Y (IB) 0.095 2.846 0.005
X2 (HV) → X5 (SLS) 0.449 9.828 0.000
X2 (HV) → Y (IB) 0.104 2.073 0.039
X3 (WoM) → X5 (SLS) 0.137 3.277 0.001
X3 (WoM) → Y (IB) 0.082 1.671 0.095
X4 (ED) → X5 (SLS) 0.323 7.578 0.000
X4 (ED) → Y (IB) 0.180 2.992 0.003
X5 (SLS) → Y (IB) 0.486 8.778 0.000
(Source: Smart PLS output, processed data, 2023)
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The significance of each direct path's influence can be determined by evaluating
the statistical T value or P value. If the statistical T value is greater than 1.96 or
the P value is less than 0.05, it indicates a significant direct influence between
the variables, and vice versa. Table 12 provides a comprehensive analysis of
the degrees of significance between the exogenous and endogenous variables,
while addressing the hypotheses that were previously established. The details
are as follows:
1. Utilitarian Value (X1):
▪ No significant direct influence on Shopping Lifestyle (X5) (T=0.444,
P=0.657). Thus, Ha1 is rejected.
▪ Significant direct influence on Impulsive Buying (Y) (T=2.846,
P=0.005). Thus, Ha2 is accepted.
2. Hedonic Value (X2):
▪ Significant direct influence on Shopping Lifestyle (X5) (T=9.828,
P=0.000). Thus, Ha3 is accepted.
▪ Significant direct influence on Impulsive Buying (Y) (T=2.073,
P=0.039). Thus, Ha4 is accepted.
3. Word of Mouth (X3):
▪ Significant direct influence on Shopping Lifestyle (X5) (T=3.277,
P=0.001). Thus, Ha5 is accepted.
▪ No significant direct influence on Impulsive Buying (Y) (T=1.671,
P=0.095). Thus, Ha6 is rejected.
4. Endorsement (X4):
▪ Significant direct influence on Shopping Lifestyle (X5) (T=7.578,
P=0.000). Thus, Ha7 is accepted.
▪ Significant direct influence on Impulsive Buying (Y) (T=2.992,
P=0.003). Thus, Ha8 is accepted.
5. Shopping Lifestyle (X5):
▪ Significant direct influence on Impulsive Buying (Y) (T=8.778,
P=0.000). Thus, Ha9 is accepted.
Indirect Influence Testing
The analysis of the inner model scheme depicted in Figure 3 reveals the
presence of four indirect pathways between exogenous and endogenous
variables, mediated by intervening variables. The significance of the influence
exerted by each indirect path is determined by the statistical T values or P
Values. The established criterion for significance is a T value greater than 1.96
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or a P Value less than 0.05, indicating a significant indirect effect between the
variables.
Tabel 12. Spesific Indirect Effect
T Statistics
Original Sample (O) P Values
(|O/STDEV|)
X1 (UV) → X5 (SLS) → Y (IB) 0.009 0.450 0.653
X2 (HV) → X5 (SLS) → Y (IB) 0.219 6.886 0.000
X3 (WoM) → X5 (SLS) → Y (IB) 0.066 2.993 0.003
X4 (ED) → X5 (SLS) → Y (IB) 0.157 5.001 0.000
(Source: Smart PLS output, processed data, 2023)
Based on Table 12, the significance of the indirect influences between
exogenous and endogenous variables through mediation variables is as follows:
1. The utilitarian value variable (X1) does not exert a significant indirect
influence on the impulsive buying variable (Y) through the shopping
lifestyle variable (X5), as indicated by a T value of 0.450, which is less than
the threshold of 1.96, and a P Value of 0.653, which exceeds 0.05.
Consequently, the null hypothesis (Ha10) is rejected.
2. A significant indirect influence is observed from the hedonic value variable
(X2) on the impulsive buying variable (Y) through the shopping lifestyle
variable (X5), with a T value of 6.886, surpassing the threshold, and a P
Value of 0.000, falling below 0.05. Therefore, the alternative hypothesis
(Ha11) is accepted.
3. The word-of-mouth variable (X3) significantly influences the impulsive
buying variable (Y) indirectly through the shopping lifestyle variable (X5),
as the T value is 2.993 and the P Value is 0.003, both meeting the criteria
for significance. Thus, the alternative hypothesis (Ha12) is accepted.
4. There is a significant indirect effect of the endorsement variable (X4) on
the impulsive buying variable (Y) via the shopping lifestyle variable (X5),
evidenced by a T value of 5.001 and a P Value of 0.000, which satisfy the
conditions for significance. Hence, the alternative hypothesis (Ha13) is
accepted.
Role of Mediation Variable
Based on the test results, the role of mediation variables can be categorized into
three criteria: full mediating, partial mediating, and not mediating. The details
are as follows:
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1. The direct influence of the utilitarian value variable (X1) on the impulsive
buying variable (Y) is significant, while the indirect influence through the
shopping lifestyle variable (X5) is insignificant. This indicates that the
shopping lifestyle variable is not able to mediate (no mediation).
2. The direct influence of the hedonic value variable (X2) on the impulsive
buying variable (Y) is significant, and the indirect influence through the
shopping lifestyle variable (X5) is also significant. This suggests that the
shopping lifestyle variable is able to mediate partially (partial mediation).
3. The direct influence of the word-of-mouth variable (X3) on the impulsive
buying variable (Y) is insignificant, while the indirect influence through the
shopping lifestyle variable (X5) is significant. This indicates that the
shopping lifestyle variable is able to mediate fully (full mediation).
4. The direct influence of the endorsement variable (X4) on the impulsive
buying variable (Y) is significant, and the indirect influence through the
shopping lifestyle variable (X5) is also significant. This suggests that the
shopping lifestyle variable is able to mediate partially (partial mediation).
Discussions
Effect of Utilitarian Value on Shopping Lifestyle and Impulsive Buying
The study on the Influence of Utilitarian Value on Shopping Lifestyle and
Impulsive Buying in Generation Z in Aceh revealed significant insights. While
the influence of utilitarian value on shopping lifestyle was found to be
insignificant, the influence on impulsive buying was proven to be significant.
Utilitarian shopping value, which is characterized by rational behavior and
efficient income utilization in purchasing decisions, is not aligned with
shopping lifestyle behaviors that sometimes lead to excessive consumption
patterns (Jones et al., 2006). This suggests that while utilitarian values guide
consumers to make purchases based on necessity, they do not necessarily
correlate with the behaviors associated with a shopping lifestyle that involves
how individuals allocate their time and financial resources.
In contrast, the study found a significant relationship between utilitarian value
and impulsive buying. Utilitarianism, which emphasizes the moral value of
sacrificing personal interests for the benefit of others, suggests that elements of
utilitarian value are compatible with human morality, especially as it pertains
to social beings (Razali, 2020; Ibrahim & Kamri, 2013). The significant
influence observed indicates that utilitarian value, through cost-saving and
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utility maximization, can lead to increased impulsive buying behavior. This is
because individuals with utilitarian values may be more likely to make
impulsive purchases when they perceive an item to have good use value. This
behavior is supported by research that identifies a direct and significant
relationship between utilitarian value and impulse buying. These findings are
consistent with prior research conducted by Jones et al. (2006), Razali (2020),
and Rahmi, Dwi Alfi, N. Rachma (2020).
Effect of Hedonic Value on Shopping Lifestyle and Impulsive Buying
The findings suggest that hedonic value significantly influences shopping
lifestyle, with key indicators being social/emotional satisfaction and
pleasure/entertainment. This corroborates previous research that identified a
strong positive relationship between hedonic values and lifestyle shopping
behaviors (Setyningrum, 2016). Hedonic value, characterized by the
prioritization of desires, pleasures, and material indulgences (Andryansyah,
2018), spontaneously emerges within individuals and is strongly tied to
shopping lifestyle behavior. This is often reflected in how individuals allocate
their time and resources, with a tendency to overlook or forget the benefits of
the products they purchase in favor of the pleasure derived from the shopping
experience itself.
Additionally, the study indicates a significant influence of hedonic value on
impulsive buying, again with indicators of social/emotional satisfaction and
pleasure/entertainment. This is consistent with a study conducted on 140
respondents, which reported a significant influence of hedonic motives on
impulsive buying among consumers of fashion products (Putra, 2021). The
majority of the participants in our study were Generation Z individuals aged 18
to 21 years, a demographic that is often associated with rapid emotional
changes, a desire for freedom and fun, and a tendency to disregard future
consequences in favor of immediate satisfaction (Ibrahim, et al., 2023).
Hedonic value, a subjective and personal value that prioritizes pleasure and
desires over need fulfillment (Holbrook & Hirschman, 1982), can lead to
happiness and pleasure after acquisition. Consumers often aim to gain a new,
pleasurable experience through their purchases, rather than simply meeting
their life needs (Babin, Darden, & Griffin, 1994). Satisfaction arises in
consumers when they engage in hedonic shopping activities, leading to
continuous buying behavior. Attractive offers, such as discounts, can prompt
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consumers to make purchases beyond their actual needs, leading to impulsive
buying behavior (Putra, 2021). Consumers may engage in impulse buying when
they experience hedonistic desires (Rahmawati, 2018), and research confirms
that hedonic motives significantly influence impulsive buying (Gultekin &
Ozer, 2012).
Effect of Word of Mouth on Shopping Lifestyle and Impulsive Buying
The study shows that word of mouth has a significant influence on the shopping
lifestyle of Generation Z in Aceh. Word of mouth communication often takes
place when consumers share their experiences with a product, either
satisfaction or disappointment. Satisfied customers tend to relay positive
experiences to other consumers. These types of communications,
encompassing product usage enthusiasm, detailed product information, or
praise, can trigger peers who enjoy shopping to buy the discussed products. The
shopping lifestyle, commonly associated with consumptive behavior, is a trait
often found in individuals who take pleasure in shopping activities. A study
conducted on students using the Shopee application found that electronic word
of mouth (E-WOM) positively impacts shopping activities, contributing to
42.7% of the activity (Yustati, 2018). Similarly, E-WOM on Instagram about
culinary experiences has been identified as an effective promotional tool,
contributing to the development of a consumptive culture in the digital era
(Hifziati, 2017).
Contrarily, this study did not find a significant influence of word of mouth on
impulsive buying among Generation Z in Aceh. It appears that Generation Z in
Aceh is not easily swayed by various information or praises about a product.
This lack of influence might be due to the presence of critical thinking in
selecting and purchasing items, which can prevent them from impulsively
buying products not originally in their purchasing plans. This finding aligns
with Abdurrahman's (2019) assertion of a critical tendency among students in
processing social media information, preventing them from easily succumbing
to impulsive buying. Similarly, a study by Pambagyo and Putra (2020) found
that E-WOM does not significantly contribute to impulsive buying.
Effect of Endorsement on Shopping Lifestyle and Impulsive Buying
The impact of endorsements on the shopping lifestyle and impulsive buying
behaviors of Generation Z in Aceh is significant. Endorsements, defined as the
support of an influencer in promoting and endorsing a product, have been found
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to be influential on the shopping lifestyle of Generation Z. This finding aligns
with research that reported a significant and positive increase in the buying
interest of Generation Z, both males and females, after exposure to
endorsements on Instagram and other social media platforms (Priyati &
Fakhruddin, 2014). Endorsements have become an effective marketing strategy
in today's digital era, where the internet is used for a multitude of purposes
including shopping. The presence of endorsements has been observed to
increase an individual's inclination towards shopping, thus making shopping
activities a part of their daily lifestyle.
Furthermore, endorsements have been shown to significantly affect impulsive
buying behavior in Generation Z in Aceh. Endorsers, often celebrities or
influential figures on social media, act as direct sources of information and
demonstration of goods or services (Belch, 2004). Due to the widespread use
of social media among youth, endorsements are easily accessible to this
demographic. The direct relationship between endorsements and impulsive
buying can be seen when influential figures, considered role models among
teenagers, relay information that attracts attention and influences their
purchasing behavior. This often results in immediate interest in the endorsed
products, leading to impulsive buying behavior without significant deliberation
(Ponirin, 2021). Teenagers, known to be highly influenced by their
environment, are indirectly motivated by the information and reviews they
encounter, making it a significant factor in their purchasing decisions (Chyta et
al., 2015).
Effect of Shopping Lifestyle on Impulsive Buying
The influence of shopping lifestyle on impulsive buying in Generation Z in
Aceh has been evidenced, with significant associations found between
shopping lifestyle and impulsive buying behavior. This is supported by research
indicating that the shopping lifestyle variable has a positive impact on
impulsive buying among students (Kosyu, D.A., Hidayat, K., & Abdillah,
2014). Lifestyle plays a crucial role in shaping consumer behavior and
consumption patterns, particularly in relation to shopping activities (Mowen,
2001). Shopping lifestyle, characterized by periodic planning and the allocation
of time and money, reflects individuals' choices and behaviors in purchasing
goods and services (Fauziyyah, 2018). The nature of shopping lifestyle, often
driven by entertainment and the desire for a well-judged lifestyle, makes
individuals susceptible to impulsive buying behavior, particularly when
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positive emotions are experienced during unplanned shopping (Kosyu, D.A.,
Hidayat, K., & Abdillah, 2014).
Effect of Utilitarian Value on Impulsive Buying through Shopping Lifestyle
The direct effect test results indicated that there is no significant influence
between utilitarian value and shopping lifestyle behavior. Additionally, the
hypothesis that shopping lifestyle mediates the relationship between utilitarian
value and impulsive buying was found to be insignificant. Utilitarian value is
defined as a value derived from objective and rational considerations (K. H.
Hanzaee & Rezaeyeh, 2013). Furthermore, utilitarian consumption refers to a
type of consumer behavior that focuses on making purchase decisions based on
the functionality of a product in addressing basic life needs (Holbrook &
Hirschman, 1982).
The perception of utilitarian value can vary depending on what consumers hope
to achieve from their shopping activities. Consumers tend to feel satisfied when
they can acquire a product that meets their needs efficiently, particularly in
terms of time spent. This is typically characterized by intentional purchases
made by consumers to meet their needs in a short time span. Individuals with a
utilitarian attitude are less likely to shop excessively and are more likely to
concentrate on purchasing items that are important to them. These results are
not consistent with a study that found shopping lifestyle to mediate the
relationship between hedonic and utilitarian values, thereby having no direct
effect on impulsive buying behavior (Cahyono et al., 2016).
Effect of Hedonic Value on Impulsive Buying through Shopping Lifestyle
The results indicated a significant effect of the shopping lifestyle variable in
mediating the relationship between hedonic value and impulsive buying. In
other words, shopping lifestyle, as a moderator, directly strengthens the
connection between hedonic value and impulsive buying behavior. This finding
corroborates previous research that found shopping lifestyle to be a significant
mediator between hedonic motives and impulsive buying (Anne, 2020).
Consumer behavior patterns, reflecting how individuals allocate their income
for product purchases, whether needed or not, are influenced by lifestyle. Such
behaviors, aimed at self-satisfaction and self-expression, further stimulate
hedonic behavior, potentially triggering impulsive buying as consumers make
unplanned purchases without careful consideration. The fulfillment of
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414 Fahriansah et al. | Buy Now, Think Later_
consumer lifestyle also impacts hedonistic behavior. When consumers
experience high levels of lifestyle satisfaction, they are more likely to exhibit
hedonistic and consumptive tendencies, which in turn can prompt impulsive
shopping behavior (Japarianto, 2020).
Effect of Word-of-Mouth on Impulsive Buying through Shopping Lifestyle
The research findings suggest that word of mouth significantly influences
impulsive buying among Generation Z in Aceh, mediated by shopping lifestyle.
This implies that lifestyle can serve as a mediator between word of mouth and
the generation of impulsive buying behaviors. Shopping lifestyle, a consumer
habit influenced by evolving times, consumer income, and social status, is a
crucial factor in this relationship (Deviana D, 2016). It is important to note that
shopping lifestyle is not exclusive to individuals shopping for high-priced
items; consumers who purchase lower-priced items in large volumes may also
exhibit shopping lifestyle behavior (Karbasivar, Alireza., 2011).
The direct effect test results indicated that word of mouth does not directly
influence impulsive buying behavior. Instead, word of mouth directly affects
shopping lifestyle, and shopping lifestyle directly influences impulsive buying
behavior. Therefore, word of mouth can trigger impulsive buying only if the
individual exhibits shopping lifestyle behavior. Given access to product
information, individuals who enjoy shopping are likely to decide to purchase
the product quickly to satisfy their curiosity, leading to impulsive buying. These
findings align with a previous study by Andryansyah (2018).
Effect of Endorsement on Impulsive Buying through Shopping Lifestyle
The final results of the test revealed that endorsements significantly influence
impulsive buying among Generation Z in Aceh, mediated by shopping lifestyle.
When consumers shop, they often consider others' perceptions, which can
encompass aspects such as brand, price, and quality. The more favorable these
aspects of a product are, the more they can influence others' opinions about the
consumer. This phenomenon, combined with the prevalence of shopping as a
popular activity and the presence of admired role models endorsing a product,
can enhance unplanned shopping behavior. These findings align with previous
studies by Tapli and Rinanldi (2020), as well as Andryansyah (2018), which
also demonstrated similar results.
CONCLUSIONS
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Fahriansah et al. | Buy Now, Think Later_ 415
Based on the data analysis and hypothesis testing, this study concludes that
hedonic value, word of mouth communication, and endorsement significantly
directly influence shopping lifestyle among Generation Z in Aceh.
Furthermore, utilitarian value, hedonic value, endorsement, and shopping
lifestyle have a significant direct impact on impulsive buying within this
demographic. An indirect, significant influence was also found on impulsive
buying through the shopping lifestyle variable, which is affected by hedonic
value, word of mouth communication, and endorsement.
This study offers important understanding into the factors influencing shopping
lifestyle and impulsive buying behavior among Generation Z in Aceh. The
partial influences of hedonic value, word-of-mouth communication,
endorsement, and utilitarian value on both shopping lifestyle and impulsive
buying highlight the complex interplay between internal and external factors
shaping consumer behavior. These findings provide valuable insights for
marketers, policymakers, and educators to develop strategies that promote
responsible and informed consumption habits, fostering financial well-being
and psychological resilience among younger generations.
Several limitations of this study should be considered for future research.
Firstly, the study was conducted in Aceh, Indonesia, and may not be
generalizable to other populations with different cultural and economic
contexts. Secondly, the study focused on Generation Z, excluding other
generations that may exhibit different consumer behaviors. Additionally, the
model only explains 57% of the variance in impulsive buying, indicating the
presence of other unexplained factors that future research could explore.
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