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Configuring and Administrate Server

The document outlines a training manual for configuring and administering servers within the Ethiopian TVET system, specifically focusing on hardware and network servicing. It details the objectives, requirements, and processes for confirming server specifications, ensuring compatibility, and evaluating resources. Additionally, it covers the importance of understanding client needs and technical specifications to effectively design and implement server solutions.

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Genet Assefa
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0% found this document useful (0 votes)
13 views59 pages

Configuring and Administrate Server

The document outlines a training manual for configuring and administering servers within the Ethiopian TVET system, specifically focusing on hardware and network servicing. It details the objectives, requirements, and processes for confirming server specifications, ensuring compatibility, and evaluating resources. Additionally, it covers the importance of understanding client needs and technical specifications to effectively design and implement server solutions.

Uploaded by

Genet Assefa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 59

Training, Teaching and Learning Materials (TTLM)

ADMAS

UNIVERSITY

The Ethiopian TVET-System


HARDWARE &NETWORK
SERVICING
Level – III
Date: September, 2017
TLM Development Manual
Compiled by: ICT Department
Learning
Guide
Unit of Competence:Configure and
Administrate Server
Module Title: Configuring and
Administrate Server
LG Code:EIS HNS3030811
TTLM Code: EIS HNS3M030811

General Objective
At the end of the module the learner will be able to:

 Administer, configure and test a server


according to business needs and technical
requirements.
 Understand Single and multiple processors,
memory, Disk drives and internal/external
storage devices.

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
 Determine Server applications (such as web
application, DNS, etc.)
 Server specification for different applications
 Determine server specifications
 Determine compatibility and operability
 Configure a server as required by technical
requirements

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
LO1: Confirm Server Specification

Objective
This module will help you to confirm server specification within an information technology
environment and you will also learn about:
 Confirming server design with client
 Identifying server hardware and software specifications
 Identifying and evaluate server resources
 Compiling system requirements

Introduction
What is a server?
Definition: A network server is a computer designed to process requests and
deliver data to other (client) computers over a local network or the Internet.
This resource will help you to confirm server specification within an
information technology environment.

Confirm server design with client


 The first step in building and configuring a server is to confirm that
the information about the project is correct, current and that the
client agrees with documented specifications and design.
 You will need to reconfirm with the client
o The role of the server,
o How it will function with the remaining IT infrastructure, and
the required configuration.

Functional requirements
Functional requirements capture the intended behaviour of the system.
This behaviour may be expressed as a service, task or function that the
system is required to perform.
The functional requirements documents are the ‘blueprint’ for the project
implementation

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
Requirements issues
One of the first and most important activities to get on on when confirming
server specifications is to confirm client needs and to ensure that they
acknowledge that requirements have been captured correctly and sign-off
on the requirements
So one of the tasks in confirming client needs is to document the
requirements.
This may include identifying or clarifying
 The business case
 What the client considers the project’s main objectives are,
including the services that are to be performed
 What IT infrastructure is already in place
 Basic specifications
 Conflicting or overlapping requirements
 Maintenance and backup requirements
 Bandwidth issues that may affect the project
 Role definition of parties involved
 The nature of the data (eg text, multimedia)
 Security needs (eg levels of user access and privileges)
 Available support resources
 Costing.

Functional requirements specification


The functional specification describes what the system will do, as opposed
to how it will be done. This distinction is important because
 The client may not be interested in the details of how a function is
implemented, and the technical details may simply cause confusion
for the client
 The implementation details may need to change during the design
and development of the project
 You don’t want to have to negotiate changes to the functional
specification just to change details of implementation
 The technical specification for large projects will be detailed in a
separate document, and you should not entangle one with the
other.

User requirements
 How many users are expected to use the system?
 How many people will be utilising the solution at one time?
 Where the users will be located (eg overseas, interstate or at
home?

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
Technical requirements
 What types of computers/operating systems will the users operate?
 Are their desktops all the same?
 What bandwidth restrictions occur presently?
 What security (login) will they need?
 What backup policies need to be in place?
 Who will have administration rights?
 What will the business do if the system fails at any stage?
 Who is the project sponsor?
 What does management expect the system will do and won’t do?

Hardware
 Compatibility: will the solution work with existing systems?
 Support for proprietary formats: will the existing systems and
architecture support all types of data?
 Will the new system be supported by existing resources within the
company?
 What funding is available for new hardware?
 What is the backup strategy? Has this been costed?
 Does the system need to be redundant, load balanced or clustered?
 Will there be time delays to purchase and install hardware?
 Who will be building the server?
 Are there other projects that you may be able to share hardware
costs with?

Software
 What is the true cost of the software?
 Are there licensing issues? As the system is in development, should
you pay for all the licensing now or when the system is in live
mode?
 Can the software be licensed for use by multiple users who use it
on different machines? (Concurrent licensing)
 How long has the software been on the market for?
 What happens if the software company becomes insolvent? Who
supports it?
 Who owns the source code?
 What happens if the source code is modified? Who supports the
product then?
 Does the solution work with all other company software systems?
 If web-based, does the solution function on all common browsers?
 If security is a concern, can the software be delivered in a ‘locked
down’ format?
 Does the software support all file formats?
 Is the software easy to use, or are there major training
issues/costs?

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
Stage sign-off
 A project is divided into many stages. Each stage will have entry and
exit criteria that must be met before the project can progress further.
 At the planning stage, the owner of the system or project steering
committee must sign-off on stage exit criteria, which would include
server design documentation. This then would trigger the start of the
next stage of the project the development stage.
 The exit criteria will normally state that the following items have been
identified and agreed to:
 Server platforms  Privacy issues
 Operating systems  Initial timelines
 Applications  Budget
 Hardware and software limitations  State and federal regulations.
 Client and developer responsibilities

Identify specifications
Once requirements have been defined and client needs are clarified, it’s
time to start thinking about identifying products that fit the solution. In this
case, we need to focus on the possible server solutions. Remember: a
server consists of
 Hardware
 Software
 Network connections.
There are different types of server designs that need to be considered when
identifying equipment. There are multiple server architectures to choose
from, including
 Mainframe architecture  Web based architecture
 File sharing architecture  Thin client architecture
 Client/server architecture  Blade architecture.

Identify vendor architecture


Each vendor in the marketplace supports specific platforms and server
architecture.
When selecting equipment for the server, you will need to consider the
hardware and software platforms from each vendor.
Hardware platform refers to the hardware components that make up
the computer system.
Software platform refers to the operating system or programming
language developed for the hardware. There are defined terms used
in the IT industry to describe the types of platforms, including
Date: September, 2017
TLM Development Manual
Compiled by: ICT Department
o Wintel o UNIX
o Lintel o Alpha AXP
o Mac, Macintel o Java
o Mainframe o .Net.

Platform selection
Platform choice is an important consideration very early on in a project.
Most projects cannot be changed midstream, as there are many
different factors such as file formats and protocols that are fixed
requirements.
There are many different types of server platforms designed to perform
many types of functions. A server’s platform will mainly depend on the
type of service provided. Some of the functions provided by a server
are
 mail services  remote access services
 web services  file storage and
retrieval services
 transactional
processing services  network access
 streaming media  Application services.
services

Hardware and software specifications


Detailed information about server hardware is available from the server
documentation and from the hardware manufacturer’s website.
At a minimum, the server vendor will have a component list detailing what
hardware is in the server.

Identify and evaluate resources


Identify server technologies
Information technology is constantly changing and improving at a high
speed. Common hardware technologies are
o Processors
o Random access memory
o Storage

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
o Optical drive.

System requirements
For hardware and software components, you will need to ensure that any
minimum system requirements are met.
You will find this information at manufacturer’s websites as whitepaper,
installation documentation, and product overviews.
For software, you will need to ensure that your system meets minimum
requirements for
o the type and speed of the processor
o memory
o available disk space
o operating system
o for hardware components you will need to ensure compatibility
with the existing system
o processor — ensure motherboard support for new CPU is
available
o memory — ensure type and size is compatible with the
motherboard
o Hard drives and optical drives — ensure that there is an
available drive bay, power cable and interface connection.
o Expansion cards — ensure that there is a suitable expansion slot
for installation of the expansion card.

Software
When evaluating software, the cost of the product will be determined by
how many licences are required.
A license is a legal agreement to use software, and the exact terms of the
agreement vary.
An important part of managing software licences is to purchase the right
types and mix of licences. Software licenses are offered as follows:
 A site licence for a number of computers at a particular office
 A licence assigned to a specific computer
 A licence assigned to one specific user.

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
Self-Check
1. What is a server and what advantages do a server gives?
2. What is a system requirement?
3. List some of the hardware and software requirement consideration before
installing server operating system
4. Define hardware and software plat form
5. What are the common hardware server technologies on?

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
LO2. Verify server compatibility and inter-operability

Ensuring Hardware Compatibility

 Networking is hardware-dependent, and not all hardware products


are compatible.
 In order for two computers to communicate, they must use the same
protocol.
 Computer hardware raises similar issues. In some instances, two
pieces of hardware simply can't communicate with each other. For
example, consider an analogy to automobile parts: two parts might
look alike and be able to perform the same function, but each is
designed to work in a different car.

This lesson examines the issue of ensuring hardware compatibility and what
you can do to resolve incompatibilities.

After this lesson, you will be able to:

 Determine hardware compatibility issues.


 Take steps to avoid unnecessary hardware problems.

When Hardware Is a Problem

Hardware incompatibilities are a fact of life.

In today's computer industry, hundreds of manufacturers develop hardware


and software.

Each developer has a unique perspective on the best way to accomplish the
same task, and each will provide a unique solution. Copyright and patent
issues further complicate the matter.

Evaluating and selecting hardware is a major part of planning for network


implementation.

It is likely that you will have to create a network out of an existing collection
of hardware. In such cases, the likelihood that problems stemming from
incompatible hardware will arise is very high. It is sometimes more cost-
effective to discard the old hardware and start over.

The most common incompatibilities occur between hardware and software.


Changing or upgrading a computer or network operating system can lead to
major problems.

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
Reading the Documentation

Read all the documentation about the products involved. Your hardware or
software might have a recurring problem or might conflict with another
product.

Frequently, the manufacturer will document these conflicts and provide a


fix. If you do not find the solution in the supplied documentation, you might
contact the manufacturer of the product and ask for undocumented
conflicts.

Search the manufacturer's Web site for additional information.

Detection during Installation

When you install a new computer or network operating system, your


computer will usually attempt to detect the hardware in the system during
the installation process and load the appropriate drivers for it.

Check the list of detected hardware and ensure that it matches what is
already in the machine. If you are installing Novell's Intranet Ware, for
example, the install utility will automatically scan your computer for
hardware such as hard disks, CD-ROM drives, and NICs. If the devices are
recognized, the appropriate drivers will then be loaded for the recognized
devices.

Checking Minimum Requirements

As a first step before you install, make sure that you exceed the minimum
requirements for the resources in the computer. These resources include
processor speed, memory, and disk space. Table lists some minimum
hardware requirements for server 2003

Table 1 Minimum Hardware Requirements for server 2003

Requireme Enterprise Web Edition


nt Standard Edition Datacente
Edition r Edition
Minimum 133 MHz 133 MHz for 400 MHz for 133 MHz
CPU Speed x86-based x86-based
computers73 computers7
3 MHz for 33 MHz for
Itanium- Itanium-
based based

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
computers* computers*
Recommend 550 MHz 733 MHz 733 MHz 550 MHz
ed CPU
Speed
Minimum 128 MB 128 MB 512 MB 128 MB
RAM
Recommend 256 MB 256 MB 1 GB 256 MB
ed Minimum
RAM
Maximum 4 GB 32 GB for 64 GB for 2 GB
RAM x86-based x86-based
computers51 computers5
2 GB for 12 GB for
Itanium- Itanium-
based based
computers* computers*
Multiprocess Up to 4 Up to 8 Minimum 8 Up to 2
or Support required
** Maximum
64

Network Hardware

Network hardware is not as susceptible as software to conflicts and


compatibility problems.

Connectivity Devices, covers the basics of how these devices (repeaters,


bridges, routers, routers, and gateways) work.

Since these devices are common to many different types of networks and
work mainly with data packets, they are less likely to present conflicts. The
manufacturers of these products maintain strict adherence to the IEEE
802.x standards.

Therefore, any device that meets an IEEE standard can communicate with
another device that meets the same standard.

The only situation in which you can expect incompatibility issues to arise is
when two devices meet different standards.

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
LO3. Configure and test server
Objectives

 Describe characteristics  Configuring DNS Servers


common to all NOSs  Configuring DNS clients
(network operating systems)  Testing DNS Configuration
 Compare and evaluate NOSs
 Troubleshooting DNS
to select the right one for
your Network Configuration
 Installing Operating System  Configuring DHCP Servers
 Configuring Domain Controller  Configuring DHCP clients
 Specifying Computer Role  Testing DHCP Configuration
 Configure Active Directory  Troubleshooting DHCP
Service Configuration

What is network operating system?


Network operating systems typically are used to run computers that act as
servers. They provide the capabilities required for network operation.
Network operating systems are also designed for client computers and
provide functions so the distinction between network operating systems and
standalone operating systems is not always obvious. Network operating
systems provide the following functions:

Configure server
Configuring server hardware and software means setting up the way the
hardware and software operates to suit the IT environment and
organisational or user requirements.
Generally, server hardware is configured before the server operating
system is installed or afterwards, if hardware components in an operating
server are being changed or added. Software may be configured when
installed, as part of the installation process, or afterwards, if a default
installation has been performed.
Some specific considerations for configuring server hardware and software
configuration follow.
Server hardware configuration
Server hardware configurations will depend on what components make up
the server. Configurations you may need to consider include those for
 storage  specific devices
 boot sequences  Redundant components.
Server software configuration

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department
Configurations for server software depend on the purpose or function of the
server. Generally, a server may be configured for one or more of the
following roles:
 An application server which runs specific software applications for
end users, such as a server that runs a central Oracle Database that is
accessed by users across an organisation.
 A storage server which provides a central storage place for data that
can be accessed by computer users around a network.
 A network services server which provides specific services such as
print, user authentication and authorisations, dynamic host
configuration protocol (DHCP), and domain name system (DNS) are
some examples of the services that can be provided.
Server items to be configured
Generally, the following items will need to be configured on a server:
 Network setting, which includes network protocol to be used,
network addressing, server name and network adaptor settings.
 Services, which include enabling and configuring specific services to
run on the server, such as setting the server to run dynamic host
configuration protocol (DHCP) and domain name system (DNS)
services for an organisation.
 Authentication, which involves setting how users of the server will
be identified. This may involve setting up local user accounts with
passwords on the server or setting the server to authenticate users
via some other mechanism.
 Authorisation, which is setting up which authenticated users are
permitted to access and use the server, such as allocating user
permission to access data storage or server applications or programs.
 Environment setting and policies, which are settings for the server
to operate as required or settings dictated by organizational policy.
Having data backup schedules for the server is an example of
environment setting.
Define the scope of testing
 Integrated tests are performed during a server development project
 A test is performed on the interoperability of each component.
 When complete, the testing process should verify that all the tests
performed support the acceptance by the user of the totally
integrated product.
 Tasks performed during stress and load testing of an integrated
platform include
o Establishing testing acceptance criteria and procedures

Date: September, 2017


TLM Development Manual
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o Performing test events
o Diagnosing test results
o Resolving software defects.
 Test events are designed to establish operational levels at which the
new server starts to fail and to measure how it performs under
overloaded conditions. The failure and performance levels are
compared with the acceptance criteria and are either accepted or
rejected.
 Test events aim to reveal failures such as
o Total system crashes
o Bottlenecks in interfaces between components
o Data corruption
o process overloading
o Performance degradation below a usable level.
Planning tests
 The purpose of planning the testing process is to identify, conduct and
review test events.
 The planning process accesses user documentation and identifies the
hardware and software components of the product.
 Documents used for planning include the
o project plan, which states the objectives of the product and the
operational environment
o Test plan, which details the scheduling and resources for all
test events
o Functional specifications, which contain technical details of
software modules.
Test documentation
When objectives, scope and tests have been identified, they are used to
prepare the requirements documentation for each test.
Test requirements include
 Test objectives: list what the test is supposed to test
 Acceptance criteria: conditions for the test passing or failing
 Test environment: conditions under which the test is to be
performed
 Roles and responsibilities
 Test script: steps to be performed during the test steps

Date: September, 2017


TLM Development Manual
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 Results: procedures for processing and authorising results.
Determining defects

Determining critical defects


Critical defects are non-conformance of product to requirements,
rendering the product unusable. System tests usually encompass multiple
software modules working together to perform a user requirement. The
ultimate critical defect is software causing the whole system to crash.
However, common critical defects involve the interoperability of modules,
the loss of data flow and poor performance.
Examples include
 data stored by one module in a system test cannot be accessed and
processed by another
 interface to a legacy system fails
 a process fails to initiate another in a defined sequence
 System crashes at less than maximum transaction levels.

Characteristics of Network Operating Systems


Based on client/server architecture
 NOS manages resource sharing
 NOS provides many other functions
o Some built in
o Some configured at installation
 Default, customizable settings
 NOS components vary by NOS version and type
Network Operating Systems and Servers
Networks use servers exceeding minimum hardware
Determining optimal server hardware
Questions
What kinds of applications will run on the server?
How many clients will connect to the server?
How much storage space will each user need?
How much downtime, if any, is acceptable?
What can the organization afford?
Determining optimal server hardware
o Applications influence:
 Type of application
 Resources used
 Processing burden
o Vendor reputation requirements
 High quality, dependability, excellent technical support
 Reliable server
Date: September, 2017
TLM Development Manual
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o Spend as much as necessary
 Component failure: widespread effects
Client Support
Important NOS function
 Allows efficient communication, resource sharing
NOS client support tasks
 Creating and managing client accounts
 Enabling clients to connect to the network
 Allowing clients to share resources
 Managing clients’ access to shared
resources
 Facilitating communication between
clients
Client/Server Communication
 Logon process
 Redirector
 Intercepts requests, determines where
to handle
 File access protocol
 Windows XP client communication with Windows Server 2008
 CIFS (Common Internet File System)
 Older protocol SMB (Server Message Block)
 Broad support allows every client type to authenticate, access
resources
 Middleware
 Translates requests, responses between client, server
 3-tier architecture
 Client/server environment incorporating middleware
Users and Groups
 After NOS client
authentication, Client gains
access to NOS services,
resources
 Administrator account
 Is the most privileged user account
 Is an unlimited rights to server, domain resources, objects
 Created by default
 User names
NOS grants each network user access to files and other shared
resources
 Groups
Date: September, 2017
TLM Development Manual
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o Basis for resource and account management
o Assists in resource sharing and security control
The Windows Server 2003 Family
 Windows Server 2003 is, of course, more secure, more reliable, more
available, and easier to administer than any previous version of
Windows. Let’s take a close look at the platform and how it compares
to Microsoft Windows 2000. This lesson provides a brief overview of
the Windows Server 2003 family, focusing on the differences among
the product editions: Web Edition, Standard Edition, Enterprise
Edition, and Datacenter Edition.
 Windows Server 2003 is available in 64-bit as well as 32-bit versions.
Windows Server 2008
 Released on February 2008
 Is an Enhancement of Windows Server 2003
 GUI (graphical user interface)
o Pictorial representation of computer function
o NOS GIUs
 Enable administrator to manage files, users, groups,
security, and printers
 Enhanced security, reliability, remote client support, and performance
 Has New server management features
 Editions
o Standard Edition
o Web Edition
o Enterprise Edition
o Datacenter Edition
Hardware Requirements

Server components
Processing power, memory, and hard drive space
Windows Server Catalog
Windows Server 2008 compatible computer components
Available online
Consult it prior to hardware purchases

UNIX and Linux


 Popular NOSs
o Provide resource sharing
o Older
 UNIX developed in 1969
 UNIX preceded, led to TCP/IP protocol suite development
o Most Internet servers run UNIX
 Efficient and flexible
Date: September, 2017
TLM Development Manual
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 Some difficulty to master UNIX
 Not controlled, distributed by single manufacturer
 Some version nonproprietary and freely distributed

Network Computer Groups


Workgroups
 Used in Peer-to-peer network
 Decentralized management
o Each computer has own database,User accounts and security
privileges
o Significantly more administration effort
 Practical for small networks
 Mostly used for few users
 Simple to design, implement

Domains
 A domain is just a group of servers and workstations that agree to
centralize user and machine accounts and passwords in a Shared
database.
 Domains do several things for us.
o Keep a central list of users and passwords.
o Provide a set of servers to act as “authentication servers” or
“logon servers” known as domain controllers
o Maintain a searchable index of the things in the domain, making
it easier for people to find resources
o Let you create users with different levels of powers
o Allow you to subdivide your domains into subdomains
calledorganization units or OUs.
What is a Server
 A server is a device with a particular set of programs or protocols that
provide various services, which other machines or clients request, to
perform certain tasks.
 Together, a server and its clients form a client/server network, which
provides routing systems and centralized access to information,
resources, stored data, etc.
 At the most ground level, one can consider it as a technology solution
that serves files, data, print, fax resources and multiple computers.
The advanced server versions, like Windows Small Business Server
2003 R2 enable the user to handle the accounts and passwords, allow
or limit the access to shared resources, automatically support the data
and access the business information remotely
Types of Servers

The multiple types of servers or types of network servers are as follows:


 File Server Provides convenient, centralized access to files and
directories for individual users, departments, and entire organizations.
Date: September, 2017
TLM Development Manual
Compiled by: ICT Department
Choosing this option allows you to manage user disk space by enabling and
configuring disk quota management and to provide improved file system.
 Print Server Provides centralized and managed access to
printing devices by serving shared printers and printer drivers to
client computers..
 Application Server (IIS, ASP.NET) Provides infrastructure
components required to support the hosting of Web applications.
 Mail Server (POP3, SMTP) Installs POP3 and SMTP so that the
server can act as an e-mail server for POP3 clients.
 Terminal Server Provides applications and server resources, such
as printers and storage, to multiple users as if those applications and
resources were installed on their own computers.
 Remote Access/VPN Server Provides multiple-protocol routing
and remote access services for dial-in, local area networks (LANs) and
wide area networks (WANs).
 Domain Controller (Active Directory) Provides directory services
to clients in the network.
 DHCP Server Provides automatic IP addressing services to clients
configured to use dynamic IP addressing.
Directory Services
 Directory Services: allow users to look up things by name or by type
of service or resource (such as printers)
 The two complete directory services that use “tree and forest”
metaphor to organize directory content are:
o Active Directory, introduced with Windows 2000
o Novell Directory Services (NDS), introduced with Novell
NetWare version 4
 Directory servers also store access control
 Connects all machines and peripherals; coordinates and controls
functions of machines and peripherals
 Supports security and privacy; controls access to resources on a user
authentication basis
 Advertises and manages resources from centralized directory; gives
ability to share resources such as printers
 Includes client and server network software
Installing Network Operating System
General NOS Components
 NOS includes many software components andservices
o Naming Services
o Directory Services
o Client Network Software
o Server Network Software
Preplanning and Preparing a Server Installation

Date: September, 2017


TLM Development Manual
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 Before you begin the actual installation of Windows Server 2003, you
must make several decisions.
 How well you plan these steps will determine how successful your
installation is.

 Verifying Minimum Hardware Requirements: The first step of the


installation is verifying that your hardware meets the system
requirements.
 Choosing a New Installation or an Upgrade: If you have an existing
Windows environment, you may need to perform a new installation
or upgrade an existing server.
 Determining the Type of Server to Install: You have the choice of
making your server a domain controller (DC), a member server, or
a standalone server.
 Gathering the Information Necessary to Proceed: During the
installation of Windows Server 2003, you will have to tell the Setup
Wizard how you want your server configured.
o Select the Computer Name
o Name of the Workgroup or Domain
o Network Protocol and IP Address of the Server
 Backing Up Files: Whether you are performing a new installation
on a previously used server or upgrading an existing server, you
should perform a complete backup of the data and operating
system before you begin your new installation.
Setting Up the Windows Server 2003 Operating System
o If you have installed Microsoft server operating systems before, you will
be familiar with the look and feel of the Windows server 2003 installation
process.
o The familiar blue background with white text is still there for the first
half of the installation and, for the most part, the questions are the same.
o You still have to press F8 to accept the license agreement, but unlike
with some older versions, you aren’t required to page down to read the
whole thing first anymore.
o The next step is to set up the hard drive and partitions you want to install
to.
o Although the process is similar to previous versions, you have some new
options to choose from.
o Follow the instructions to prepare and select your desired partition for
installation.
 Formatting the Partition
 Quick Formatting or Regular Formatting
o FAT or NTFS
 Customizing Regional and Language Options
 Personalizing the Software
 Inserting a Product Key
 Selecting Licensing Modes
 Setting Computer Name and Administrator Password
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 Choosing Your Computer Name
 Selecting an Administrator Password
 Modifying Date and Time Settings
 Modifying Network Settings
 Typical Settings
 Custom Settings
 Joining a Workgroup or Computer Domain
 Completing the Installation
 Logging In
 Activating Windows Server 2003

Upgrading to Windows Server 2003


When upgrading to Windows Server 2003, all your configuration settings
are retained from the previous installation. However, you still should
complete several very important tasks before you perform the upgrade.
o Backing Up the Server
o Verifying System Compatibility

Domain Names and DNS


How the DNS works
 The domain name space consists of a tree of domain names. Each
node or leaf in the tree has one or more resource records, which hold
information associated with the domain name.
 The tree subdivides into zones. A zone consists of a collection of
connected nodes authoritatively served by an authoritative DNS name
server.
 A resolver (DNS server) looks up the information associated with
nodes. A resolver knows how to communicate with name servers by
sending DNS requests, and heeding DNS responses
 A domain name usually consists of two or more parts (technically
labels), separated by dots. For example wikipedia.org.
 The rightmost label conveys the top level domain (for example, the
address en.wikipedia.org has the top level (domain org).
 Each domain or subdomain has one or more authoritative DNS
servers that publish information about that domain and the name
servers of any domains "beneath" it.

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Client Network Software
 Installed on user’s computer; requests resources from server
 Redirector is most important software component
 Operates on both client and server at Presentation level
 Intercepts user’s request, examines it, and determines if request can
be filled by local CPU
 If not, redirector routes requests over network to server or host of
resource
 Designator is another NOS software component
o Aids in interaction with network resource
o Keeps track of drive letters assigned locally to remote or shared
drives
o Substitutes real network address for mapped drive letter
 Both redirector and designator are important for file and print sharing
Server Network Software
 Hands out resources and services
to clients
 Server components are more
complex than client components
 Allows sharing of resources, as seen
in Figure
 Restricts access to resources Called
access controls
 Provide data privacy and protection

Other responsibilities of server NOS include:


 Management of users and groups
 Resource advertisement, name services, and directory services
 Logon authentication of users
 Management, control, and auditing tools to administer network
 Fault-tolerance protect integrity of network and its data
Installing a Network Operating System
 Much like installing standalone operating system Few extra steps for
configuration of network and server services
 Important to complete preparatory steps before installing NOS
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Installation Preparation
 Understand many aspects of network before installing NOS,
including:
o Type of network (topology)
o Size of network
o Job requirements of server
o File system to be used
o Identification or naming convention
o Types of OSs on servers and clients
o Organization of storage devices
Job Requirements
 Evaluate services that machine will do, including:
o DNS
o DHCP
o Web services
o Remote access
 In Windows networking, server may be:
o Domain controller – maintains directory and security database

o Member server – hosts services and resources

Configuring Dynamic Host Configuration Protocol (DHCP)


• The Dynamic Host Configuration Protocol (DHCP) is a set of rules used by
a communications device such as a computer, router or network adapter to
allow the device to request and obtain an IP address from a server which
has a list of addresses available for assignment.
• IP addresses and other parameters such as the default gateway, subnet
mask, and IP addresses of DNS servers can be assigned by the DHCP
server.
• The DHCP server ensures that all IP addresses are unique.
• DHCP functionally became a successor to the older BOOTP (Bootstrap
protocol), whose leases were given
for infinite time and does not support options (DNS, Router, addresses).
DHCP Process
 IP address assignment occurs when the DHCP client boots up or
regains connectivity to the network.
 The DHCP client sends out a query requesting a response from a
DHCP server.
 The DHCP server then replies to the client with its assigned IP
address, subnet mask, DNS server and default gateway information.
 The assigned IP address generally expires after a predetermined
period of time, at which point the DHCP client and server renegotiate
a new IP address from the server’s predefined pool of addresses.
 Office networks should use DHCP, in particular when workers make
extensive use of laptops which link directly to the network
occasionally.

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DHCP operations
 DHCP operations fall into four basic
phases. These phases are
o IP lease request,
o IP lease offer,
o IP lease selection, and
o IP lease
o Acknowledgement.

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Self-Check
1. Which of the following versions of Windows Server 2003 require
productactivation? (Select all that apply.)
a. Standard Edition, retail versionb. Enterprise Edition, evaluation version
c. Enterprise Edition, Open License versiond. Standard Edition, Volume
License version
2. What is the primary distinction between an Active Directory tree and
anActive Directory forest?
3. Which of the following types of Active Directory objects are not
containerobjects?
a. Userb. Groupc. Computerd. Organizational unit
4. Which of the following is true about setup in Windows Server 2003?
(Select all that apply.)
a. Setup can be launched by booting from the CD.
b. Setup can be launched by booting from setup floppy disks.
c. Setup requires an Administrator password that is not blank to
meetcomplexity requirements.
d. Setup requires you to activate the product license before it installsthe
operating system.
5. If the DHCP server is down of not set, can you still obtain an IP address?
What is the range of the IP addresses if there is any?

6. What are the purposes of a DNS and a WINS?

7. What happens if your computer and your neighboring students’ computer


are both set to a same static IP address? Is there any warning sign?

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Operation Sheet

Task 1
Objective: Installation and Configuration of Windows Server
2003

Installation Procedure
This operation contains a detailed account of the Windows Server 2003
installation process.
To install Windows Server 2003, use the following procedure:
1. Insert the Windows Server 2003 installation CD into the CD-ROM drive
and restart the computer. If you are prompted to do so, press a key to boot
from the CD.
2. After the computer starts, a brief message appears, stating that Setup is
inspecting your computer’s hardware configuration. The Windows Setup
screen appears.
3. If your computer requires special mass storage drivers that are not part
of the Windows Server 2003 driver set, press F6 when prompted and
provide the appropriate drivers.

4. The system prompts you to press F2 if you want to perform an Automated


System Recovery (ASR). Do not press F2 at this time. The setup
continues.

5. If you are installing an evaluation version of Windows Server 2003, the


Setup Notification screen appears, informing you of this. Read the Setup
Notification message, and then press ENTER to continue. The Welcome To
Setup screen appears.

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6. Read the Welcome To Setup message, and then press ENTER to
continue.The License Agreement screen appears.

7. Read the license agreement and press F8 to accept it. A screen appears,
containing a list of the partitions on the computer’s available disk drives as
well as any partitioned space.

8. Select an area of unpartitioned disk space at least 4 GB in size, and then


press C and specify 3072 as the size of the new partition. Then press
ENTER.
9. A screen appears, prompting you to select the file system to use when
formatting the selected partition. Select the Format the Partition Using the
NTFS File System option and press ENTER to continue.

10. Setup initializes the Windows configuration and then displays a screen
with a red status bar that counts down for 15 seconds before the computer
restarts and enters the GUI mode phase of the installation process.
Windows Setup launches and produces a graphical user interface that
tracks the progress of installation in the left pane.

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11. Modify the default regional and language option settings if necessary, by clicking
the Customize button or the Details button. Then click Next. The
Personalize Your Software page appears.

12. In the Name text box, type your name; in the Organization text box, type the name
of an organization, and then click Next. The Your Product Key
page appears.

13. Enter the product key included with your Windows Server 2003 installation CD in
the Product Key text boxes, and then click Next. The Licensing
Modes page appears.

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14. Leave the default value of 5 in the Per Server Number Of Concurrent Connections
option, and then click Next. The Computer Name And Administrator
Password page appears.

15. In the Computer Name text box, type Server.xx, where xx is a unique
number assigned to you by your instructor.
16. In the Administrator Password text box and the Confirm Password text
box, type a password for the Administrator account, and then click Next.
The Date And Time Settings page appears.

17. Specify the correct date and time, and select the correct time zone for your
location. Then click Next. After a brief delay, the Network Settings page appears.

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18. Leave the default Typical Settings option selected, and then click Next.
The Workgroup Or Computer Domain page appears.

19. Leave the default No option selected and the default workgroup name of
WORKGROUP in place, and then click Next. The setup program installs and
configures the remaining operating system components by copying files,
installing Start menu items, registering
components, saving settings, and removing temporary files.

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Task 2

Objective: Configuring and Troubleshooting DNS and


DHCP Server

Install & Configuring DNS Server

NOTE: This lab must be done before continuing with the rest of the
labs.
o Prerequisites
· Must be familiar with DNS concepts and operations
o Objectives
· Install DNS Server services
· Create Forward and Reverse Lookup Zones
· Create and configure Conditional Forwarding
· Test DNS by using nslookup command
Lab Setup
 A computer running Windows Server 2003 Enterprise Server
that is configured as a standalone server.
 Static IP Address and subnet mask.
 DNS domain name. Refer to the table on page 5 for this
information.

1. Start the Windows Components wizard and install the DNS


subcomponent of the Networking Services. Copy the required files
from the Windows Server 2003 Advanced Server compact disc.
2. Create a Standard Primary Forward Lookup Zone for your domain.
Detailed steps

1. Log on as Administrator with a password of password.

2. By default a screen called Manage Your Server will open. This screen allows you

to add roles to your server and to manage your server roles.

3. Under Adding Roles to Your Server, click Add or remove a Role.

4. On the Preliminary Steps page, click Next.

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5. On the Server Role page, select DNS Server and click Next.

6. On the Summary of Selections page, review the summary and click Next. DNS

will start to install.(Insert Windows Server 2003 CD when required)


To Create a Standard Primary Forward Lookup Zone for your domain.

1. On the Welcome to the Configure a DNS Server Wizard page, click Next.

2. On the Select Configuration Action page, select Create forward and reverse

lookup zones (recommended for large networks) and click Next.

3. On the Forward Lookup Zone page, select Yes, create a forward lookup zone

now (recommended), click Next.

4. On the Zone Type page, select Primary Zone, click Next.

NOTE: SelectOnlyPrimary Zone on the first server in each domain.

5. On the Zone Name page, enter the zone name for example domainname.com and click

Next.

6. Leave defaults on Zone File page, click Next.

7. On the Dynamic Update page, select Allow both non-secure and secure dynamic

updates, click Next.


To Add your partner’s computer and IP Address to the Name Servers

1. Open the DNS console

2. Expand your server and then expand forward lookup zone

3. Right-click your Domain name -----Properties ---Name Servers

4. Under Name Servers, click Add

5. In the Server fully qualified Domain Name (FQDN), typeyour partner’s computer

name. E.g. server02.domaina.com

6. UnderIP Address, enter your partner’s IP Address, clickAdd, and then OK.

7. Click OKto close the Properties window. Close all other windows.

Lab 02 Installing Active Directory


NOTE: This lab is depended on lab 01.

Objectives
After completing this lab, you will be able to install Active Directory by using the
Manage Your Server Wizard.
NOTE: The Manage Your Server is used to familiarize yourself with the new

Wizards and tasks that can be performed. However, you can still promote a server

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to become a domain controller using the DCPROMO command.

Prerequisites
o Understand the logical components of Active Directory

o Understand the purpose and function of Domain Controllers

Lab Setup
o A computer running Windows Server 2003 Enterprise Server that is
configured as a standalone server.
o Drive C formatted with NTFS

o Static IP Address and subnet mask.

o A domain name is required. Refer to the table on page 5 for this information.

o A forward lookup zone is required that matches your domain name.


Task 3
Objective: Installing Active Directory

Goal this operation, you will create a Windows 2003 domain by installing Active
Directory. This will only be done on one computer in each domain.

Start the Active Directory Installation Wizard to create:

 A new domain controller for a new domain.

 A new domain tree.

 A new forest of domain trees

Now start DC and DNS Setup process

1. First you need to go to Start–>All Programs–>Administrative Tools–


>Manage Your Server

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2. Here you need to select Add or remove a role

3. Verify the following steps click on Next

4. Select Server Role as Domain Controller option click on Next

5. Summary of Your Selections click on Next

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6. Active Directory Installation Wizard click on Next

7. Click “Next” on the compatibility window

8. Next window select the default option of “Domain Controller for a new
domain” and click “Next”

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8. In this tutorial we will create a domain in a new forest, because it is
the first DC, so keep that option selected

Now we have to think of a name for our domain. If you have a domain like
windowsreference.com”, you can use it, but it isn’t suggested because
computers inside of your domain may not be able to reach the company
website. Active directory domains don’t need to be “real” domains like the
one above – they can be anything you wish. So i will create
“windowsreference.int”.

9. Now in order to keep things simple, we will use “windowsreferenc”,


which is the default selection, as the NetBIOS name of the domain.

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10. The next dialog suggests storing the AD database and log on
separate hard disks and you can just leave the default settings.

The SYSVOL folder is a public share, where things like .MSI software
packages can be kept when you will distribute packages and you can just
leave the default settings or you can change the path.

Next Screen basically says that you will need a DNS server in order for
everything to work the way we want it (i.e., our “windowsreference.int” to
be reachable).we will install the DNS server on this machine or if you want
you can installed else where select “Install and Configure…” and click next.

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11. Here you need to select the permissions for win 2000 or win
2003 server if you have any NT4 select first option otherwise select
second option and click next

12. The restore mode password is the single password that all
administrators hope to never use, however they should also never
forget it because this is the single password that might save a failed
server.click next

13. Now we will see a summary of what will happen click next

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14. Active directory installation process started this can take
several minutes. It’s likely that you will be prompted for your
Windows Server 2003 CD (for DNS) so have it handy.

15. Active directory Installation finish screen click Finish.

16. Now you need to select “Restart Now” option to reboot your
server.

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17. After rebooting you can see new option for logon

18. After logging in you can see similar to the following screen
saying your server is now domain controller.

That’s it now your server is configured as domain controller and DNS


server.

Allow everyone the rights to logon locally onto the domain controllers and
update the policyThis only needs to be done from one Domain Controller.
Procedure
1. Log on as Administrator with a password of password.

2. On the Manage Your Server page, select Manage usersand computers in Active

Directory.

3. In the left pane, right click Domain Controllers and selectProperties.

4. Select Group Policy under Domain Controller Properties.

5. Select the Default Domain Controller Policy and Click Edit.

6. Under the Group Policy Object Editor page navigate to


Computer Configuration---Windows Settings----SecuritySettings---Local
Policies---User Rights Assignment.

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Double click Allow log on locally.
7. . Under the Allow log on locally window, click Add User orGroup and add the
Everyone group.
8. Click OK and close the Group Policy Object Editor windowand the Domain Controller

Propertieswindow.

9. Close Mange Users and Computers in Active Directory.

10. From the run command type the following command: gpupdate

Task 4

Objective: Installing theDHCPServer Service and Configuring


aDHCPScope

In this Lab, you walk through the steps involved in installing DHCP server
software on a Windows Server 2003 system. You also configure and activate
DHCP scopes.

1. Select Start, Control Panel, Add or Remove Programs. The Add or Remove
Programs dialog box appears.

2. In the left column of the dialog, click Add/Remove Windows Components. The
Windows Components Wizard dialog box, shown below

The Windows Components Wizard dialog box.

3. Scroll down in the Components area of the dialog until you reach the
Networking Services entry. Highlight the entry, and click the Details button.
The Networking Services dialog, shown below.

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The Networking Services dialog box.

4. From the Networking Services dialog box, Select the Dynamic Host
Configuration Protocol option and click OK. You are returned to the Windows
Component Wizard dialog. Click Next, and the DHCP server software is
installed.

5. If your system is already configured to use DHCP for example, if you use a
DHCP address from your ISP you need to enter a static IP address. For this
exercise, you can use one of the private IP addresses discussed in this chapter.
An example is 192.168.1.150.

6. After the DHCP server software is installed, the Completing the Windows
Component Wizard dialog appears. A shortcut for the DHCP Management
Console, shown below, is added to the Start, Administrative Tools menu.

The DHCP management console.

7. To create a DHCP scope, first open the DHCP Management Console. Then,
highlight the server object in the left pane of the utility. Next, from the Action
menu, click New Scope. The New Scope Wizard is displayed.

8. From the front page of the New Scope Wizard, click Next. In the Scope Name
screen, type a name and description for this scope. In a real-world environment,
you would typically choose a meaningful name such as "Head Office" or "Sales."
For the purposes of this exercise, use Head Office and then add a description.
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Click Next when you are finished. The IP Address Range page of the wizard is
displayed.

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9. On the IP Address Range page, enter the starting and ending IP address of the
range you want to include in your DHCP scope. For the purposes of this
exercise, use a Start IP Address of 192.168.1.50, and an End IP Address of
192.168.1.100. As you will see, the default subnet mask is generated when the
Start IP Address field is completed. This default subnet mask can be altered as
needed by using the Length field. The completed page should look like that
shown below.

The IP Address Range page of the New Scope Wizard with Start and End IP
addresses configured.

After you check your settings, click Next. The Add Exclusions page of the New
Scope Wizard is displayed.

1 The Add Exclusions page allows you to define one or more IP addresses in the
0. defined scope that will not be assigned to systems via DHCP. You can add a
single address by entering the same address in both the Start IP Address and
End IP Address fields, or define a range of addresses by using the first IP
address of the range in the Start IP Address field, and the last IP address of
the range in the End IP Address field. For the purposes of this exercise, add a
single address exclusion of 192.168.1.63, and a range exclusion of
192.168.1.70 to 192.168.1.75. When you finish, the Add Exclusions screen
should look like the example provided below.

A single address exclusion and a range exclusion.

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When you finish your configurations, click Next. The Lease Duration screen of
the New Scope Wizard is displayed.

1 The Lease Duration screen of the New Scope Wizard allows you to define the
1. maximum amount of time an IP address can be kept by a client system before
it must be renewed. Select the desired duration, or leave at the default of 8
days, and click Next. The Configure DHCP Options page is displayed.

1 In the Configure DHCP Options screen, select No, I Will Configure These
2. Options Later, and click Next. The final screen in the wizard indicates that you
have successfully completed the New Scope Wizard.

1 You are returned to the DHCP Configuration screen, where the newly created
3. scope appears. Notice in below that beside the scope is a red arrow that points
down. This lets you know that the scope is not yet active and cannot give IP
addresses to clients. To activate the scope, right-click on the new scope and
select Activate from the menu that appears.

A deactivated DHCP scope.

1 When the scope has been activated, the red "deactivated" arrow is removed.
4. The figure below shows an activated DHCP scope.

An activated DHCP scope.

1 Once activated, let your partner’s PC get IP dynamically by running ipconfig


5 commands.

ipconfig /release

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ipconfig /renew

ipconfig /all

Check from which DHCP server the client has obtained its IP by typing the
third ipconfig command.

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Task 4
Objective: Troubleshooting DNS Configuration
DNS is one of the most essential services on any Windows network. Active
Directory can’t function without DNS, and it’s is also used by any number of
other network functions. So it’s critical to troubleshoot DNS problems as
fast as possible. Thankfully, the process is usually fairly easy. Here are10
favorite DNS troubleshooting techniques.
1. Check for network connectivity
2. Verify your DNS server IP addresses are correct and in order
3. Ping the IP address of the host you are trying to get to (if it is known)
4. Find out what DNS server is being used with nslookup
5. Check your DNS suffix
6. Make sure that your DNS settings are configured to pull the DNS IP
from the DHCP server
7. Release and renew your DHCP Server IP address (and DNS
information)
8. Check the DNS Server and restart services or reboot if necessary
9. Reboot your small office / home DNS router
10. Contact your ISP
Troubleshooting DHCP configuration
Problem #1: No IP Address

 The DHCP client does not have an IP address configured or indicates


that its IP address is 0.0.0.0.

Cause of Problem

 The client was not able to contact a DHCP server and obtain an IP
address lease, either because of a network hardware failure or
because the DHCP server is unavailable.

Resolution of Problem

 Verify that the client computer has a valid functioning network


connection. First, check that related client hardware (cables and
network adapters) are working properly at the client using basic
network and hardware troubleshooting steps.
 If the client hardware appears to be prepared and functioning
properly, check that the DHCP server is available on the network by
pinging it from another computer on the same network as the affected
DHCP client.

Problem #2: Incorrect IP Address


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 The DHCP client appears to have automatically assigned itself an IP
address that is incorrect for the current network.

Cause of Problem

 The Windows XP, Windows Millennium Edition (ME), or Windows 98


DHCP client could not find a DHCP server and has used IP auto
configuration to configure its IP address.

Resolution of Problem

 First, use the ping command to test connectivity from the client to the
server.
 Next, either verify or manually attempt to renew the client lease.
Depending on the network requirements, it might be necessary to disable IP
auto configuration at the client.
Problem #3: Missing Configuration Details
 The DHCP client appears to be missing some network configuration
details or is unable to perform related tasks, such as resolving names.

Cause of Problem

 The client might be missing DHCP options in its leased configuration,


either because the DHCP server is not configured to distribute them
or because the client does not support the options distributed by the
server.

Resolution of Problem

For Microsoft DHCP clients, verify that the most commonly used and
supported options have been configured at the server, scope, client, or class
level of options assignment.

Problem #4: Incorrect or Incomplete Options

 The DHCP client appears to have incorrect or incomplete options,


such as an incorrect or missing router (default gateway) configured
for the subnet on which it is located.

Cause of Problem

 The client has the full and correct set of DHCP options assigned, but
its network configuration does not appear to be working correctly.

Resolution of Problem

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 Change the IP address list for the router (default gateway) option at
the applicable DHCP scope and server. In rare instances, configure
the DHCP client to use a specialized list of routers different from
other scope clients. In such cases, add a reservation and configure
the router option list specifically for the reserved client.

Problem #5: Unable to Obtain IP Addresses

 Many DHCP clients are unable to get IP addresses from the DHCP
server.

Possible Cause of Problem (1)

 The IP address of the DHCP server was changed, and now DHCP
clients cannot get IP addresses.

Resolution of Problem (1)

 A DHCP server can only service requests for a scope that has a
network ID that is the same as the network ID of its IP address.
 Ensure that the DHCP server’s IP address is configured correctly.
Verify that all IP helpers on routers and DHCP relay agents
accurately refer to this IP address.

Possible Cause of Problem (2)

 The DHCP clients are located across a router or switch from the
subnet where the DHCP server resides and are unable to receive an
address from the server.

Resolution of Problem (2)

 A DHCP server can provide IP addresses to client computers on


remote multiple subnets only if the router or switch that separates
them can act as a BOOTP Relay.

Completing the following steps might correct this problem:

1. Configure a BOOTP Relay on the client subnet (that is, the same
physical network segment). Use the network vendor prescription for
configuring the BOOTP Relay.

2. At the DHCP server, do the following:

a. Configure a scope to match the network address on the other side of


the router or switch where the affected clients are located.

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b. In the scope, make sure that the subnet mask is correct for the remote
subnet.

c. Use a default gateway on the network connection of the DHCP server


in such a way that it is not using the same IP address as the switch or router
that supports the remote subnet where the clients are located.

d. Do not include this scope (that is, the one for the remote subnet) in
superscopes configured for use on the same local subnet or segment where
the DHCP server resides.

e. Make sure there is only one logical route between the DHCP server
and the remote subnet clients.

Possible Cause of Problem (3)


 Multiple DHCP servers exist on the same LAN.

Resolution of Problem (3)

 Make sure that multiple DHCP servers on the same LAN are not
configured with overlapping scopes.

Problem #6: No Relay Services

 The DHCP Relay Agent is not providing relay services for DHCP
clients on a network segment.

Possible Cause of Problem (1)

 The interface on the server running routing and remote access that
connects to the network segment where the DHCP clients are located
is not added to the DHCP Relay Agent IP routing protocol.

Resolution of Problem (1)

 Verify that the interface on the server running routing and remote
access that connects to the network segment where the DHCP clients
are located is added to the DHCP Relay Agent IP routing protocol to
enable the DHCP Relay Agent on a router interface.

Possible Cause of Problem (2)

 The Relay DHCP packets check box is not selected for the DHCP
Relay Agent interface that is connected to the network segment
where the DHCP clients are located.
Date: September, 2017
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Resolution of Problem (2)

 Verify that the Relay DHCP packets check box is selected for the
DHCP Relay Agent interface that is connected to the network
segment where the DHCP clients are located.

Possible Cause of Problem (3)

 The IP addresses of DHCP servers configured on the global


properties of the DHCP Relay Agent are incorrect.

Resolution of Problem (3)

 Verify that the IP addresses of DHCP servers configured on the global


properties of the DHCP Relay Agent are the correct IP addresses for
DHCP servers on your internetwork.

Possible Cause of Problem (4)

 The correctly configured DHCP servers are not reachable.

Resolution of Problem (4)

 From the router with the DHCP Relay Agent enabled, use the ping
command to ping each of the DHCP servers that are configured in the
global DHCP Relay Agent dialog box. If you cannot ping the DHCP
servers from the DHCP Relay Agent router, troubleshoot the lack of
connectivity between the DHCP Relay Agent router and the DHCP
server or servers.

Possible Cause of Problem (5)

 IP packet filtering is preventing the receiving (through input filters)


or sending (through output filters) of DHCP traffic.

Resolution of Problem (5)

 Verify that IP packet filtering on the router interfaces is not


preventing the receiving (through input filters) or sending (through
output filters) of DHCP traffic. DHCP traffic uses the User Datagram
Protocol (UDP) ports of 67 and 68. Manage packet filters

Possible Cause of Problem (6)

 TCP/IP filtering is preventing the receiving of DHCP traffic.

Resolution of Problem (6)

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 Verify that TCP/IP filtering on the router interfaces is not preventing
the receiving of DHCP traffic. DHCP traffic uses the UDP ports of 67
and 68.

Date: September, 2017


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Task 6

Objective: How to Test DNS

If your computer loses IP connectivity because it can’t look up a Web


address, it may be that the DNS server is down or perhaps there is DNS
cache poisoning. DNS is a system which looks up Internet addresses and
directs computers to them by providing the information they need to do
this. This system may go awry, if, for one reason or another, a part of the
jigsaw puzzle is missing. Here is a guide for testing DNS using simple
commands.

Instructions

Things You’ll Need : Paper and pencil (to write down configuration details)

1. Open a browser like Mozilla Firefox or Internet Explorer. Type


www.google.com into the address bar. If it doesn’t appear, a message
will appear saying that it cannot find the site.
2. Next, open a command prompt: Go to “Start or “Run and type CMD
into the box. Press the “Enter” key. (Press the “Shift key plus “Enter”
for Windows Vista.)
3. Type NSLOOKUP in the black box which pops up. Then press
[ENTER]

The following message should appear:-

C:\>NSLOOKUP

Default Server: resolver1.opendns.com

Address: 208.67.222.222

This tells you that the DNS is working.

On the other hand, you could get a message like this one:-

*** Can’t find server name for address 208.67.222.222: Timed out …

This indicates that in the time it normally takes to resolve any address,
nothing has come back from the server, so either there is something wrong
at the server end or anywhere in between.

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Type “Exit” to come out of the NSLOOKUP dialog. It will return you to a
normal command prompt.

Example:

> exit

C:\>

4. Type “ping –a” and the IP address from Step 3 to verify whether the
DNS server is actually up.

Example:

C:\>ping –a 208.67.222.222

5. Type another command to ensure that your computer’s store of IP


addresses is not causing a problem because it is so full that it has
become scrambled:

C:\>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache

Return to Step 3 to see if this has cleared the issue.

If there is no response, and the pings come back from the server, there
could be another issue affecting how the signal is getting there.

In the next step we’ll see how the signal gets to the DNS server.

6. Type the command:- tracert and add on the IP address from Step 3
above to verify all of the intermediate hops between you and the DNS.
If it cannot get to the server it could be a router or switch somewhere
in between is the source of the problem:

Example:

C:\>tracert 208.67.222.222

If the signal cannot reach the DNS server, then it won’t translate the
address, so it is the same as if the DNS server were down.

Remedy: Try another DNS server. You will need to add another DNS in the
TCP/IP configuration. (See illustration)

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7. Adding Another DNS Address

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Lab Test

Job title: Building a server based local area network


(LAN)
Objective
You are required to build and configure desktop computer and server with
Active directory, DNS and DHCP on a server and client computer In order
to build this, follow the instruction below:

Tools and equipment

No Items Qty Unit Specification


.
1 one In With minimum of 512 MB
Desktop number RAM ,Pentium IV,80 GB hard
Computer disk and network interface card.
2 Server one In Pentium IV with 80GB hard disk
computer number whose RAM (512MB).
3 Switch One In 8 port switch
number
4 1se The set contains all necessary
Network tool kit t In set tools including cable tester
5. In
Cable Tester 1 number Standard

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Instruction

1. Check the statue of each device and fix if there is any problem.

2. Determine the compatibility and operability of the system


(Hardware and software)

2. Crimp cables and test it by using network cable tester.

3. Install server operating system and drivers on a server computer

4. Connect the cable the server and desktop to switch.

5. Configure the server to be a DNS, DHCP server.

7. Verify connection.

8. Make the client commuters to have IP address automatically

9. Check the entire configuration you have done

Date: September, 2017


TLM Development Manual
Compiled by: ICT Department

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