X-Series Signal Analyzers

UXA Signal Analyzer N9040B

PXA Signal Analyzer N9030B
MXA Signal Analyzer N9020B
EXA Signal Analyzer N9010B
CXA Signal Analyzer N9000B

This manual provides documentation for the X-Series Analyzers listed above, running the Microsoft Windows 10 operating system.

GETTING STARTED AND TROUBLESHOOTING GUIDE

Notices DOCUMENT OR ANY INFORMATION
CONTAINED HEREIN. SHOULD
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© Keysight Technologies, Inc. KEYSIGHT AND THE USER HAVE A documentation. No additional
2016- 2025 SEPARATE WRITTEN AGREEMENT government requirements beyond
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specifically in writing elsewhere in
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Inc. The Software is “commercial FAR 27.401 or DFAR 227.7103-5
computer software,” as defined by (c), as applicable in any technical
Manual Part Number Federal Acquisition Regulation data.
(“FAR”) 2.101. Pursuant to FAR
N9040-90049 12.212 and 27.405-3 and
Edition
Department of Defense FAR
Supplement (“DFARS”) 227.7202,
Safety Notices
Edition 1, April 2025 the U.S. government acquires
Supersedes: January 2025 commercial computer software
under the same terms by which the
software is customarily provided to
Published by: the public. Accordingly, Keysight
A CAUTION notice denotes a
Keysight Technologies provides the Software to U.S.
hazard. It calls attention to an
1400 Fountaingrove Parkway government customers under its
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which is embodied in its End User the like that, if not correctly
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DOCUMENT IS PROVIDED “AS IS,” ula. The license set forth in the proceed beyond a CAUTION
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Where to Find the Latest Information
Documentation is updated periodically. For the latest information about this instrument, including firmware
upgrades, application information, and product information, click the website link below.
https://www.keysight.com/find/N9040B
https://www.keysight.com/find/N9030B
https://www.keysight.com/find/N9020B
https://www.keysight.com/find/N9010B
https://www.keysight.com/find/N9000B
To receive the latest updates by email, subscribe to Keysight Email Updates at the following URL:
https://www.keysight.com/find/MyKeysight
Information on preventing analyzer damage can be found at:
https://www.keysight.com/find/PreventingInstrumentRepair

Is your product software up-to-date?

Periodically, Keysight releases software updates to fix known defects and incorporate product enhancements.
To search for software updates for your product, go to the Keysight Technical Support website at:
https://www.keysight.com/find/techsupport

3
Product and Solution Cybersecurity
Keysight complies with multinational regulations for the cybersecurity of its own products and is committed
to providing information to assist you in protecting your products and solutions from external cyber threats.
For more information, see:
https://www.keysight.com/us/en/about/quality-and-security/security/product-and-solution-cyber-security.html
Keysight also recommends that you secure your IT environments using appropriate third-party tools. For
instruments that run the Microsoft Windows operating system, Keysight concurs with Microsoft's
recommendations for ensuring that the instrument is protected:
- Get the latest critical Windows updates
- For network-connected instruments, use an Internet firewall (in Keysight instruments, Windows Firewall
is enabled by default)
- For network-connected instruments, use up-to-date antivirus and anti-spyware software

Responsible Disclosure Program

Keysight recommends that security researchers share the details of any suspected vulnerabilities across
any asset owned, controlled, or operated by Keysight (or that would reasonably impact the security of
Keysight and our users) using this form:

https://www.keysight.com/us/en/contact/responsible-disclosure-program.html

Report a Product Cybersecurity Issue

If you discover a cybersecurity issue that you suspect may involve Keysight's proprietary software, or
third-party software supplied by Keysight as part of a product, or that may affect the operation of Keysight
products, we encourage you to report it to us using this form:
https://www.keysight.com/us/en/about/quality-and-security/security/product-and-solution-cyber-security/report-
a-product-cybersecurity-issue

4
 Contents

Contents

1 Quick Start
Initial Inspection 10
Verify the Contents 10
Shipping Problems? 10
Instrument Location and Rack Mounting Requirements 11
Locating the analyzer 11
Cooling and rack mounting 11
Turning on the Analyzer the First Time 12
Initializing the analyzer 12
Instrument Power Down Process 16
Recommended instrument shut down 16
Anti-Virus Software and Firewalls 17
Instrument Information 18
Power requirements 18
Protecting Against Overpowering 19
Instrument Maintenance 19
Protecting against electrostatic discharge 21

2 Front and Rear Panel Features

Front-Panel Features 24
Display Features 27
Invalid Data Indicator 27
Screen Tabs 28
Meas Bar 29
Measurement Display 30
Menu Panel 31
Bottom Bar 33
Rear-Panel Features 34
Front and Rear Panel Symbols 39

5
Contents

3 Instrument Operating System

Microsoft Windows 42
Installed Software 42
Signal analyzer software 42
Vector signal analyzer software 42
Customer installation of software 43
3rd Party Software verified by Keysight 43
Installation of other 3rd Party Software 43
User Accounts 44
Administrator account 44
Instrument accounts 44
KeysightOnly user account 44
Service user accounts 44
Customer creation of accounts 44
Keysight X-Series Analyzer Licensing Options 46
Fixed Licenses 46
Transportable Licenses 46
Network Licenses 47
USB Portable Licenses 47
Configuring Network and USB Licenses 48
Licensing New Measurement Application Software -
After Initial Purchase 49
Installation procedure over USB for Fixed licenses 49
Windows Configuration 51
Settings that can be changed 51
Settings that must not be changed 52
Autoplay/Autorun 53
Configuring Printers 54
Configuring LAN 55
Hostname 55
IP Address & Gateway 55
Connecting to a Network Shared Folder 55

6
 Contents

Windows Security 57
Windows Firewall 57
Automatic Updates 57
Spyware Protection 57
System Maintenance 58
Backup 58
System Restore 58
Disk Defragmenting 58
USB Connections 59
Disk Drive Partitioning and Use 60
Backing-up the factory calibration data 60
Disk Drive Recovery Process 62
Updating the software (required after a recovery) 64

4 Using Windows Tools

Navigating Windows Without a Mouse 68
Remote Desktop: Using the X-Series Signal Analyzers Remotely 69
Overview of Remote Desktop operation 69
Setting up Remote Desktop operation 70
How to locate the computer name of the instrument 71
Running a Remote Desktop session 72
Embedded Web Server: Using the X-Series Signal Analyzers Remotely 77
Browsers that support the X-Series Signal Analyzer Embedded Web Server
(these versions or later) 77
Accessing the instrument through the Internet 77
Controlling the Instrument 79
Enabling SCPI Control of the instrument 80
Selecting the Get Image tab 80
Selecting the Transfer Data tab 81
Selecting the Save/Recall tab 81
Selecting the Docs/Links tab 82
Windows Shortcuts and Miscellaneous Tasks 83

7
Contents
Windows shortcuts (key combinations) 83
Windows taskbar auto-hide feature 84

5 Troubleshooting

Check the Basics 86

Problems with Microsoft Windows 10 88
Returning an Analyzer for Service 89
Calling Keysight Technologies 89
Locations for Keysight Technologies 90
Read the Warranty 90
Service Options 91
Packaging the Instrument 92

8
 Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B

Getting Started and Troubleshooting Guide

1 Quick Start

This section explains how to initialize the Signal Analyzer and view a signal.
The following topics can be found in this section:
“Initial Inspection” on page 10
“Instrument Location and Rack Mounting Requirements” on page 11
“Turning on the Analyzer the First Time” on page 12
“Anti-Virus Software and Firewalls” on page 17
“Instrument Information” on page 18

9
 Quick Start
Initial Inspection

Initial Inspection
Inspect the shipping container and the cushioning material for signs of stress.
Retain the shipping materials for future use, as you may wish to ship the
analyzer to another location or to Keysight Technologies for service.

Verify the Contents

Verify the shipping container contents using the box contents list.

Shipping Problems?
If the shipping materials are damaged or the contents of the container are
incomplete:
— Contact the nearest Keysight Technologies office.
— Keep the shipping materials for the carrier’s inspection.
— If you must return an analyzer to Keysight Technologies, use the original (or
comparable) shipping materials. See “Returning an Analyzer for Service”
on page 89.

10 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Quick Start
Instrument Location and Rack Mounting Requirements

Instrument Location and Rack Mounting Requirements

Locating the analyzer

Make sure that the fan inlet and exhaust vent areas on the sides of the analyzer
are not obstructed. The minimal required clearance is 2 inches. Airflow
restrictions cause additional airflow noise and cause the fans to speed up so
they can draw in enough air for the required cooling. This results in excessive
audible noise.

Cooling and rack mounting

Do not rack mount the analyzer side-by-side with any other instrument with
side-by-side ventilation. Make sure the exhaust air from the first instrument is
directed away from the inlet of the second unit. If the pre-heated air from the
first instrument is directed into the second instrument, it can cause excessive
operating temperatures in the second unit and can cause instrument failures.
When facing the front panel, the analyzer draws air in from the left side and
exhausts air from the right side.

When installing the product in a cabinet, the convection into and out of the
product must not be restricted. The ambient temperature (outside the cabinet)
must be less than the maximum operating temperature of the product by 4° C for
every 100 watts dissipated in the cabinet. If the total power dissipated in the
cabinet is greater than 800 watts, then forced convection must be used.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 11

 Quick Start
Turning on the Analyzer the First Time

Turning on the Analyzer the First Time

Initial power-on of the analyzer can be accomplished using the following
methods:

Initializing the analyzer

Steps Actions Notes

1. Power on the analyzer a. Position the analyzer so See “Instrument Location and Rack
you have easy access to Mounting Requirements and “Power
the power cord and plug requirements” on page 18 for more details.
it in.
b. Press the power switch The analyzer can require more than 5 minutes to
(located in the lower left power-on.
corner of the analyzer’s The Keysight Technologies screen appears followed by a
front panel) to turn the screen that allows you to select Windows10 or the
analyzer on. Recovery option.
2. Viewing the End-User After a brief startup, the following window appears giving you information about the
License Agreement End-User License Agreement.

At this time, it is safe to turn off the instrument before initializing the software. See
“Instrument Power Down Process” on page 16 for more details.
3. Reboot and log on — Selecting Agree causes When the instrument restarts, a window appears
the instrument to reboot containing a series of messages, such as the following:
and log on.

12 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Quick Start
Turning on the Analyzer the First Time

Steps Actions Notes

This window
appears and covers
the Launch window.

If you do not check the “Do not show this message again” check box, this message will be displayed
each time the analyzer is turned on. No application will start while this message is displayed. Before
continuing, make sure that you carefully read the Anti-Virus message and determine what action is
appropriate.
4. Disable the Anti-Virus — Select the check box and Messages similar to the following continue to appear:
message click Continue.

Several required processes continue.

The application initializes
5. When the installation
is complete, you
should see a display
like this:

6. Set user interface a. On the instrument, press

language System, User
Interface tab.
b. Choose the desired
language from the
Language drop-down
menu.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 13

 Quick Start
Turning on the Analyzer the First Time

Steps Actions Notes

7. Verify the installation a. On the instrument, press If you require further assistance, contact the Keysight
System, Show support team.
System. Online assistance: http://www.keysight.com/find/assist
b. Verify that the
purchased
application(s) appear in
the list or have an
entitlement certificate.
8. View a signal a. Press Input/Output, This routes the internal 50 MHz signal to the analyzer
RF Calibrator, 50 input.
MHz.
b. Press FREQ, then select
Center Frequency, 50,
MHz.
c. Select Span, 50, MHz.

14 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Quick Start
Turning on the Analyzer the First Time

Steps Actions Notes

The 50 MHz reference signal appears on the

display.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 15

 Quick Start
Instrument Power Down Process

Instrument Power Down Process

The following steps ensure that your data is saved before the instrument shuts
down.

Recommended instrument shut down

Step

1. Briefly press the front panel power button.

Do not hold the button down (since this signals the processor
to immediately shut down before saving data, which could
potentially cause disk corruption).
2. The instrument will begin the power down sequence where the instrument
performs clean-up activities such as closing applications and writing data to
disk. The “Shutting Down” Message will appear on screen.
Do not disconnect the AC power at this time. It is important
that the instrument be able to complete all power down
activities before power is interrupted.
3. When the display goes blank, the fans stop, and the front panel yellow standby
light turns on, the instrument is completely shut down.
4. You may safely remove the power cable at this time.

16 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Quick Start
Anti-Virus Software and Firewalls

Anti-Virus Software and Firewalls

No third-party anti-virus software is shipped with the analyzer. It is
recommended that you install anti-virus software if your analyzer is connected
to the LAN. Check with your IT department to see what they recommend.
Do not modify the default network settings as this may cause problems with
the operating system of the analyzer.
The analyzer is shipped with the Windows 10 firewall enabled and Windows
Defender.

To adjust Windows Defender settings you must be logged in as an "administra-

tor" (default password:"Keysight4u!"). Minimize the X-Series Application, click
the Start button and type: defender. Then click on Windows Defender from the
Best match column.

Having antivirus software installed may have a slight impact on the

instrument performance.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 17

 Quick Start
Instrument Information

Instrument Information

Power requirements
The only physical installation of your Keysight signal analyzer is a connection
to a power source. Line voltage does not need to be selected.
This analyzer does not contain customer serviceable fuses.

The instruments can operate with mains supply voltage fluctuations up to ±10%
of the nominal voltage.

The input terminals for this product are classified as Measurement Category None
(no transients declared).

This is a Safety Class 1 Product (provided with a protective earthing ground

incorporated in the power cord). The mains plug shall only be inserted in a
socket outlet provided with a protective earth contact. Any interruption of the
protective conductor inside or outside of the product is likely to make the
product dangerous. Intentional interruption is prohibited.
Failure to ground the analyzer properly can result in personal injury. Before
turning on the analyzer, you must connect its protective earth terminals to the
protective conductor of the main power cable. Insert the main power cable plug
into a socket outlet that has a protective earth contact only. DO NOT defeat the
earth-grounding protection by using an extension cable, power cable, or
autotransformer without a protective ground conductor.

This product is designed for use in Installation Category II and Pollution Degree 2.
This instrument has autoranging line voltage input. Be sure the supply voltage is
within the specified range.
The Mains wiring and connectors shall be compatible with the connector used in
the premise electrical system. Failure to ensure adequate earth grounding by not
using the correct components may cause product damage, and serious injury.

AC power cord
The analyzer is equipped with a three-wire power cord, in accordance with
international safety standards. This cable grounds the analyzer cabinet when
connected to an appropriate power line outlet. The cable appropriate to the
original shipping location is included with the analyzer.

Always use the three-prong AC power cord supplied with this product. Failure to
ensure adequate earth grounding by not using this cord can cause product
damage.

18 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Quick Start
Instrument Information

If this product is not used as specified, the protection provided by the

equipment could be impaired. This product must be used in a normal condition
(in which all means for protection are intact) only.
Install the instrument so that the detachable power cord is readily identifiable
and easily reached by the operator. The detachable power cord is the
instrument disconnecting device. It disconnects the mains circuits from the
mains supply before other parts of the instrument. The front panel switch is only
a standby switch and is not a LINE switch.

Protecting Against Overpowering

The input circuitry of the analyzer can be damaged by applying signals that
exceed the maximum safe input level of +30 dBm average total power or +/-
0.2 Vdc (when DC coupled) or +/- 70 Vdc (when AC coupled). Refer to the
analyzer's specification guide for more details regarding the Maximum Safe
Input Level. Repairing damage to the input circuitry can be expensive.
If the analyzer will be used to measure signals which might be near the
maximum safe input level, use external attenuators and/or limiters to help
protect the analyzer input. The External Gain, amplitude Corrections, and/or
Ref Lvl Offset features may be used to compensate for the gains and losses of
external devices. External Gain and Corrections are under the Input/Output
menu and Ref Lvl Offset is under the AMPTD Y-Scale menu.

Instrument Maintenance
Cleaning the instrument

To prevent electrical shock, disconnect the signal analyzer from mains before
cleaning. Use a dry cloth or one slightly dampened with water to clean the
external case parts. Do not attempt to clean internally.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 19

 Quick Start
Instrument Information

Cleaning Connectors
Cleaning connectors with alcohol shall only be done with the instrument power
cord removed, and in a well-ventilated area. Allow all residual alcohol moisture
to evaporate, and the fumes to dissipate prior to energizing the instrument.

Keep isopropyl alcohol away from heat, sparks, and flame. Store in a tightly
closed container. It is extremely flammable. In case of fire, use alcohol foam, dry
chemical, or carbon dioxide; water may be ineffective.
Use isopropyl alcohol with adequate ventilation and avoid contact with eyes,
skin, and clothing. It causes skin irritation, may cause eye damage, and is harmful
if swallowed or inhaled. It may be harmful if absorbed through the skin. Wash
thoroughly after handling.
In case of spill, soak up with sand or earth. Flush spill area with water.
Dispose of isopropyl alcohol in accordance with all applicable federal, state, and
local environmental regulations.

Battery Information
The analyzer uses a lithium battery located on the CPU board. This is not an
operator replaceable part. See “Returning an Analyzer for Service” on
page 89. Replaceable parts must be approved or supplied by Keysight
Technologies.

Danger of explosion if battery is incorrectly replaced. Replace only with the same
or equivalent type recommended. Discard used batteries according to the
manufacturer’s instructions.
Do not throw batteries away but collect as small chemical waste.

20 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Quick Start
Instrument Information

Protecting against electrostatic discharge

Electrostatic discharge (ESD) can damage or destroy electronic components
(the possibility of unseen damage caused by ESD is present whenever
components are transported, stored, or used).

Test equipment and ESD

To help reduce ESD damage that can occur while using test equipment:

Do not use these first three techniques when working on circuitry with a voltage
potential greater than 500 volts.

— Before connecting any coaxial cable to an analyzer connector for the first
time each day, momentarily short the center and outer conductors of the
cable together.
— Personnel should be grounded with a 1 MΩ resistor-isolated wrist-strap
before touching the center pin of any connector and before removing any
assembly from the analyzer.
— Be sure that all instruments are properly earth-grounded to prevent
build-up of static charge.
— Perform work on all components or assemblies at a static-safe workstation.
— Keep static-generating materials at least one meter away from all
components.
— Store or transport components in static-shielding containers.
— Always handle printed circuit board assemblies by the edges. This reduces
the possibility of ESD damage to components and prevent contamination of
exposed plating.

Additional information about ESD

For more information about ESD and how to prevent ESD damage, contact the
Electrostatic Discharge Association (http://www.esda.org). The ESD standards
developed by this agency are sanctioned by the American National Standards
Institute (ANSI).

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 21

 Quick Start
Instrument Information

22 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B

Getting Started and Troubleshooting Guide

2 Front and Rear Panel Features

This section describes the following features:

“Front-Panel Features” on page 24
“Display Features” on page 27
“Rear-Panel Features” on page 34
“Front and Rear Panel Symbols” on page 39

23
 Front and Rear Panel Features
Front-Panel Features

Front-Panel Features

UXA

PXA, MXA, EXA, CXA

24 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Front-Panel Features

Item
Description
# Name

1 Measurement Keys These keys (in the shaded area) enable you to set the parameters used for making
measurements in the current Mode and Measurement.

2 Preset Keys Mode Preset - local to the current mode, global to all measurements in the mode,
affects most but not all parameters in the mode, does not affect Input/Output or
System variables
User Preset - local to the current mode, global to all measurements in the mode,
affects all parameters in the mode as well as the Input/Output variables. Does not
affect System variables.

3 Save/Recall Keys Save - enables you to save states, traces, screen images and other items from the
analyzer to files on the analyzer’s internal storage, to removable devices, and to
directories on the network.
Quick Save - enables you to repeat the previous Save. Whatever you saved before
gets saved again to the same directory.
Recall - enables you to recall previously saved states, traces and other items to the
analyzer from files on the analyzer’s internal storage, from removable devices, and
from directories on the network.

4 Sweep Keys Single/Cont - toggles between single and continuous measurement sweeps.
Restart - restarts the measurement.

5 Mode/Measurement Key This key enables you to select the desired Mode (measurement application),
Measurement, and/or View.

6 Enter and Arrow Keys The Enter key terminates data entry when either no unit of measure is needed, or you
want to use the current unit.
The arrow keys:

— Increment and decrement the value of the current measurement

selection. (up/down = large increment, left/right = small increment)
— Navigate within tables.

7 Knob Increments and decrements the value of the current active function.

8 Utility Keys The following keys are available in the Utility section:
Numeric key pad
System
Help
Local/Cancel/(Esc)
Back-space
Delete
Control
Alt
Undo/Redo
Touch On/Off
Onscreen Keyboard
Tab

9 RF Input Connector for inputting an external signal. Make sure that the total power of all
signals at the analyzer input does not exceed +30 dBm (1 watt).

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 25

 Front and Rear Panel Features
Front-Panel Features

Item
Description
# Name

10 USB Connectors Standard USB 2.0 ports, Type A. Connect to external peripherals such as a mouse,
keyboard, DVD drive, or hard drive.

11 Headphones Output Headphones can be used to hear any available audio output.

12 Probe Power Supplies power for external high frequency probes and accessories.

13 Ext Mixer Provides LO output signal to and receives IF input signals from an external mixer. See
the Specifications Guide for details on signal levels.
Not available on CXA or RF/microwave EXA (Option 503, 507, 513, or 526).

14 Power Standby/ On Turns the analyzer on. A green light indicates power on. A yellow light indicates
standby mode.
The front-panel switch is a standby switch, not a LINE switch
(disconnecting device). The analyzer continues to draw
power even when the front-panel switch is in standby.
The main power cord can be used as the system
disconnecting device. It disconnects the mains circuits from
the mains supply.

26 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Display Features

Display Features
This section describes the regions of the display.

Invalid Data Indicator

The invalid data indicator is displayed whenever the data on the display
does not match the settings of the analyzer. The most common example
of this is when instrument settings have changed in the time since the data in
the traces on the display was taken. This means that the screen annotation
cannot be guaranteed to match the trace data. For example, if you change
Center Frequency, the invalid data indicator will display until a new sweep has
completed.
If any Trace is in View mode (displaying but not updating) and analyzer settings
are changed, the invalid data indicator will display as long as that trace
remains in View. Traces that are blanked do not turn on the invalid data
indicator.
Not all analyzer settings require display of the invalid data indicator when they
change, only changes that require a new acquisition will cause it to display.
For example, changing the Y-Axis scale of the analyzer does not cause the
invalid data indicator to display, unless the attenuation changes.
Also, the invalid data indicator is turned on:
— When the counter is turned on, until the completion of the first count

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 27

 Front and Rear Panel Features
Display Features

— When a trace is imported from mass storage and the trace’s parameters do
not match the current analyzer settings
— When a trace is sent to the analyzer from a remote interface (since there is
no way to know if its settings match)

The Data Invalid Indicator has an associated status bit that can be checked at any time to see if it
is on.

Screen Tabs
Along the top of the display are tabs, one for each measurement screen you

have defined. Tap the icon to create a new tab as a "clone" of the current
measurement, which can be changed once it is created:

Tap the current screen tab (or press the Mode/Meas hardkey) to display the
following dialog:

This dialog allows you to choose a Mode, Measurement and View.

When you select a mode, the measurements that are available in the mode are
displayed in the Measurement column.
When you select the desired measurement, the views available for the
measurement are displayed under the View column.

28 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Display Features

You can have up to 16 measurement tabs, but only 6 can be viewed at one
time. If the tabs overfill the top bar, they scroll left and right using the arrows to
the left and right of the tabs.
You switch screens by touching the tabs. To view multiple screens, press the

icon on the Bottom Bar.

Meas Bar
The Meas Bar shows general measurement settings and information. The
annotations on this bar can be used to change settings. Tap anywhere in the
annotation box to access the drop-down panel that contains relevant
parameters. The following graphic shows some of the drop-down menus and
the parameters they contain.

Indicates single/continuous measurement.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 29

 Front and Rear Panel Features
Display Features

Measurement Display
This area shows the measurement results in graphical and tabular form. You
can interact with this area using pinch, drag, scroll and tap gestures.
On the signal:
Horizontal pinch - changes the span of the analyzer
Horizontal drag - changes the center frequency
Vertical pinch - changes the vertical scaling
Vertical drag - changes the reference level

Markers may be moved by dragging them to the desired location

Touch and hold - simulates a right click
Swipe scroll - allows you to view information that extends beyond the window
area. When you begin to scroll, the scroll bar appears and fades once you stop
scrolling.
The annotation drop-downs in the window area allow you to change
parameters. The window title drop-down allows you to resize the windows in
the multi-window format. When you tap in those areas, the drop-down control
menus appear as shown in the following graphic.

30 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Display Features

Menu Panel
At the top of the menu panels are two icons:

The Preset icon accesses the following control menu:

The System icon accesses the following dialog:

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 31

 Front and Rear Panel Features
Display Features

The hardkey drop-down panel contains the measurement controls. These are
the same as the hardkeys in the shaded area of the keypad:

You can select functions using either the keypad or the drop-down menu.

32 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Display Features

Notice that the Frequency panel has a Settings tab on the right side. Other
panels may have multiple tabs. The tabs access controls for the particular
parameter noted on the tab.

Bottom Bar
The bottom bar contains several icons that access various controls.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 33

 Front and Rear Panel Features
Rear-Panel Features

Rear-Panel Features
UXA

PXA, MXA and EXA

34 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Rear-Panel Features

Item
Description
# Name

1 EXT REF IN Input for an external frequency reference signal.

2 WIDEBAND DIGITAL BUS LVDS output for I and Q (PXA and UXA only).

3 10 MHz OUT An output of the analyzer internal 10 MHz frequency reference that the analyzer is
currently using internally.

4 SNS Series Noise Source For use with Keysight N4000A, N4001A, N4002A Smart Noise Sources (SNS).

5 Noise Source Drive +28 V For use with Keysight 346A, 346B, and 346C Noise Sources.
(Pulsed)

6 TRIGGER 1 IN Allows external triggering of measurements.

7 TRIGGER 2 IN Allows external triggering of measurements.

8 Sync Reserved for future use.

9 TRIGGER 1 OUT A trigger output u sed to synchronize other test equipment with the analyzer.
Configurable from the Input/Output keys.

10 TRIGGER 2 OUT A trigger output used to synchronize other test equipment with the analyzer.
Configurable from the Input/Output keys.

11 Analog Out For Option YAS:

Screen Video
For Option YAV:
Screen Video
Log Video
Linear Video
For Option EMC or N9063C or N9063EM0E Analog Demod Measurement
Application:
Demod Audio

12 Digital Bus Reserved for future use

13 Aux IF Out For Option CR3:

Second IF Out (UXA, PXA, MXA, and EXA)
For Option CRP:
Arbitrary IF Out (UXA, PXA, MXA, and EXA)
For Option ALV:
Log Video (UXA and PXA)

14 Line power input The AC power connection. See the product specifications for more details.

15 Removable Disk Drive Standard on all analyzers.

16 10G LAN LAN (RJ45) 10 G Base-T Ethernet port

17 1G LAN LAN (RJ45) 1 G Base-T Ethernet port

18 Thunderbolt 3 USB Type C, female (2 ports), 5V, 1.0A max. TB1 supports Display port.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 35

 Front and Rear Panel Features
Rear-Panel Features

Item
Description
# Name

19 USB 3.0 Type B Super Speed USB 3.0 port, Type B. USB TMC (test and measurement class)
connects to an external PC controller to control the instrument and for data
transfers over a 480 Mbps link.

20 DisplayPort Used for video output. Accepts a standard display port connector, or adapter for
connection of an external monitor.

21 USB 3.0 Type A Super Speed USB 3.0 Type A, Host ports. Connect to external peripherals such
as a mouse, keyboard, printer, DVD drive, or hard drive.

22 GPIB A General Purpose Interface Bus (GPIB, IEEE 488.1) connection that can be used
for remote analyzer operation.

23 TRIGGER 3 IN Wide bandwidth external trigger (N9040B Option H1G only)

24 IF 2 OUT Enabled by Option H1G, 750 MHz IF output

36 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Rear-Panel Features

CXA

Item
Description
# Name

1 EXT REF IN Input for an external frequency reference signal:

For CXA – 10 MHz.

2 GPIB A General Purpose Interface Bus (GPIB, IEEE 488.1) connection that can be used
for remote analyzer operation.

3 USB 3.0 Type A Super Speed USB 3.0 Type A, Host ports. Connect to external peripherals such
as a mouse, keyboard, printer, DVD drive, or hard drive.

4 DisplayPort Used for video output. Accepts a standard display port connector, or adapter for
connection of an external monitor.

5 USB 3.0 Type B Super Speed USB 3.0 port, Type B. USB TMC (test and measurement class)
connects to an external PC controller to control the instrument and for data
transfers over a 480 Mbps link.

6 Thunderbolt 3 USB Type C, female (2 ports), 5V, 1.0A max. TB1 supports Display port.

7 1G LAN LAN (RJ45) 1 G Base-T Ethernet port

8 10G LAN LAN (RJ45) 10 G Base-T Ethernet port

9 Removable Disk Drive Standard on all analyzers.

10 Line power input The AC power connection. See the product specifications for more details.

11 Analog Out For Option EMC or N9063C Analog Demod Measurement Application:
Demod Audio

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 37

 Front and Rear Panel Features
Rear-Panel Features

Item
Description
# Name

12 TRIGGER 1 OUT A trigger output used to synchronize other test equipment with the analyzer.
Configurable from the Input/Output keys.

13 Sync Reserved for future use.

14 TRIGGER 1 IN Allows external triggering of measurements.

15 Noise Source Drive +28 V For use with Keysight 346A, 346B, and 346C Noise Sources.
(Pulsed)

16 SNS Series Noise Source For use with Keysight N4000A, N4001A, N4002A Smart Noise Sources (SNS).

17 10 MHz OUT An output of the analyzer internal 10 MHz frequency reference that the analyzer is
currently using internally.

38 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Front and Rear Panel Features
Front and Rear Panel Symbols

Front and Rear Panel Symbols

The table below lists the definitions of markings that may be on or with the
product. Familiarize yourself with each marking and its meaning before
operating the signal generator.
This symbol is used to indicate power ON (green LED).
This symbol is used to indicate power STANDBY mode
(yellow LED).
This symbol indicates the input power required is AC.
The instruction documentation symbol. The product is
marked with this symbol when it is necessary for the
user to refer to instructions in the documentation.
The Keysight email address is required by EU directives
applicable to our product.

The CE marking is a registered trademark of the

European Community (if accompanied by a year, it is
the year when the design was proven). It indicates that
the product complies with all relevant directives.
The UK conformity mark is a UK government owned
mark. Products showing this mark comply with all
applicable UK regulations.
The RCM mark is a registered trademark of the
Australian Spectrum Management Agency.

ICES/ISM Label.
This is a space saver label that combines two markings
- CAN ICES and ISM.
CE/ICES/ISM Label.
This is a space saver label that combines three markings
– CE, CAN ICES, and ISM.

Canada EMC label.

Interference-Causing Equipment Standard for
industrial, scientific and medical (ISM) equipment.
Matériel industriel, scientifique et médical (ISM).
This is a symbol of an Industrial Scientific and Medical
Group 1 Class A product. (CISPR 11, Clause 5)

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 39

 Front and Rear Panel Features
Front and Rear Panel Symbols

The CSA mark is a registered trademark of the CSA

International.

The crossed-out wheeled bin symbol indicates that

separate collection for waste electric and electronic
equipment (WEEE) is required, as obligated by the EU
DIRECTIVE and other National legislation. Please refer
to www.keysight.com/go/takeback to understand your
trade-in options with Keysight, in addition to product
takeback instructions.
China Restricted Substance Product Label. The EPUP
(environmental protection use period) number in the
center indicates the time period during which no
hazardous or toxic substances or elements are expected
to leak or deteriorate during normal use and generally
reflects the expected useful life of the product.
Universal recycling symbol. This symbol indicates
compliance with the China standard GB 18455-2001 as
required by the China RoHS regulations for
paper/fiberboard packaging.
South Korean Certification (KC) mark; includes the
marking’s identifier code.

40 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B

Getting Started and Troubleshooting Guide

3 Instrument Operating System

This chapter describes the Microsoft Windows 10, configuration and the
settings used with the Keysight instrument software. It includes information
about changing some of the system settings. And it describes the Windows
operating system configuration and the software installations that are present
on the Disk Drive when the instrument leaves the factory.
It is possible to use the front panel and touchscreen for changing operating
system configuration items, but it is easier to perform these tasks with a USB
mouse and external keyboard. For more useful shortcuts, see “Navigating
Windows Without a Mouse” on page 68.

The following topics can be found in this chapter:

“Microsoft Windows” on page 42
“Installed Software ” on page 42
“Customer installation of software” on page 43
“User Accounts” on page 44
“Keysight X-Series Analyzer Licensing Options” on page 46
“Licensing New Measurement Application Software - After Initial Purchase”
on page 49
“Windows Configuration” on page 51
“Configuring Printers” on page 54
“Configuring LAN” on page 55
“Windows Security” on page 57
“System Maintenance” on page 58
“USB Connections” on page 59
“Disk Drive Partitioning and Use” on page 60
“Disk Drive Recovery Process” on page 62

41
 Instrument Operating System
Microsoft Windows

Microsoft Windows
Your instrument has Microsoft Windows installed at the factory. Keysight has
already configured many of the settings in Microsoft Windows for optimal
behavior in your instrument. This chapter contains details about many of these
settings.

Installed Software

Signal analyzer software

The N9060C or N9060EM1E Spectrum Analyzer Measurement Application
software is installed in the signal analyzer. Additional measurement
applications are available. Each application requires a license to execute the
software. All of these applications are installed by the factory at the time of
manufacture, even if the licenses have not been purchased. You may purchase
additional licenses at a later date.

Vector signal analyzer software

The 89600 VSA software is installed in the signal analyzer. This software was
installed by the factory at the time of manufacture, even if the license was not
purchased. You may purchase the license at a later date.

42 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
Customer installation of software

Customer installation of software

3rd Party Software verified by Keysight

Keysight has verified that the following programs are compatible with the
instrument's applications:
— MathWorks MATLAB

Installation of other 3rd Party Software

The X-Series Signal Analyzer platform is an Open Windows environment, so
you can install software on the instrument. However, installation of
non-approved software may affect instrument performance. Keysight does not
warrant the performance of the analyzers with non-approved software
installed.

Before installing any additional programs on the instrument, you should

exit the Signal Analyzer application.
Also, you must not remove any applications or programs that were installed
on the instrument when it was shipped from the factory.

If you install programs other than those that Keysight has tested, it could cause
problems with the instrument's applications. If this happens, you should try
uninstalling the program that has caused the problem, or try changing the
program's configuration. If this does not correct the problem, you may have to
use the Instrument Recovery system to reinstall the instrument's system
software.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 43

 Instrument Operating System
User Accounts

User Accounts
The instrument ships with a number of different accounts already set up. In
addition you can create your own accounts if you desire. The privileges
associated with each account determine what you can and cannot do from that
account.

Administrator account
The default Administrator password that ships from the factory is
"Keysight4u!".
Using the Administrator account you can perform the following operations:
— Install software
— Configure network and printer access
— Access all files on the instrument
— Add or change user accounts and passwords
— Change Firewall settings
— Change Windows settings (e.g., using Device Manager)
— Change the time and date
— Run any application

Instrument accounts
The default user account that ships from the factory is “Instrument” with the
password “measure4u”. This user is a member of the standard Users group.
Using the Instrument account, you may perform the following operations:
— Configure network and printer access (although not local printer access)
— Access files on the instrument that are accessible to the Users group
— Run applications that are accessible to the Users group

KeysightOnly user account

The instrument contains a user account called "KeysightOnly" that can be used
by Customer Support in the event that the customer has changed the
Administrator password and has forgotten the password. You must not remove
or modify the KeysightOnly account.

Service user accounts

There are user accounts defined in the instrument for servicing the instrument.

Customer creation of accounts

You can create additional user accounts and decide on the level of security
granted to any new user accounts created. For example, the level of security
can be assigned as administrator, power user, standard user, backup
operators. User names are not case sensitive but passwords are case sensitive.

44 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
User Accounts

It is Keysight’s expectation that each user’s My Documents folder is mapped to

the D: drive. This is to avoid overwriting the user’s data in the event the
Instrument Recovery must be performed. Also, this facilitates convenient
backup by copying the contents of the D: drive to external media. All user
accounts created by the factory already have My Documents mapped to the D:
drive. It is recommended to map all new users’ My Documents folders to the D:
drive.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 45

 Instrument Operating System
Keysight X-Series Analyzer Licensing Options

Keysight X-Series Analyzer Licensing Options

The Keysight X-Series Signal Analyzers have four licensing types that have one
of two terms attached. The terms are P (Perpetual) and L (1 year). These
licensing types and terms are available on all existing measurement
applications except the Spectrum Analyzer Measurement Application, which
requires a fixed perpetual license (shipped Standard). Fixed Perpetual licenses
are also required to enable hardware options.

Fixed Licenses
Fixed licenses are the traditional license type with the same duration that have
been available for all features since the introduction of the X-Series analyzers.
Fixed licenses are identified by the “F” in the second character and a “P” or an
"L" in the third character of the option designator:
Example: N9068EM0E-1FP or N9068EM0E-1FL
A license key is instrument model and serial number dependent. You can only
install the license key on the specific instrument for which it was created.

Transportable Licenses
Transportable licenses are a type of license offering deployment duration that
is not fixed to a specific instrument model and serial number. Transportable
licenses are identified in the product structure by a “T” in the second character
and a “P” or an "L" in the third character of the option designator:
Example: N9068EM0E-1TP or N9068EM0E-1TL
Transportable licenses require a connection to the Keysight server only for
managing the transfer of the license to and from the instrument. The
connection to the Keysight server may be via the instrument itself or an
external PC. The Keysight licensing server also provides for storage of unused
licenses that have been transported off instruments but are awaiting
assignment to new instruments. The server will limit the number of transports
per 30 day period per application license to 10.
Transportable licenses require redemption and installation of the license before
the first use. This allows the user to determine on which instrument to initially
install the application license.
It is recommended that instruments be at the same instrument software
release to ensure the latest code is available on each instrument so that the
user experience is identical between instruments. This is particularly important
when transporting the license for a newly-released application, which may only
be available in the latest software release.

46 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
Keysight X-Series Analyzer Licensing Options

Network Licenses
Network licenses are available over the customer’s network from a server the
customer configures. Network licenses are identified in the product structure
by an "N" in the second character and either a "P" or an "L" in the third
character, indicating a term of either Perpetual or 1 year (12 months),
respectively.
Example: N9068EM0E-1NP
The server has a count for each license and will only allow instruments to
“check-out” a license up to that count. Once the count is reached for a specific
license, further check-outs fail until one of the licenses is checked back in to
the server. Therefore, it is possible for an instrument to have different features
available to it based on what licenses are available on the server when it tries
to get the licenses.
Setting up network licenses is done via the Keysight Floating License Manager.
Refer to the Installation Guide that can be downloaded from this web page.

Application license
Application licenses (like N9077EM0E-1NP) are automatically checked out
when entering the mode that uses them, and they are automatically
checked-in when leaving that mode. Because the server may have already
checked out the last license for the application to another instrument, there is
a possibility that a mode switch will fail because a required license could not
be checked out from the server. If the server has a limited number of licenses
compared to the number of users desiring to use that license, this may mean
that switching from mode A to mode B then back to mode A may fail when
returning to mode A because another instrument checked out the last
available license while the user was in mode B. Also, for modes with multiple
licenses for different features (like Multi-Standard Radio), the features
available may also change when switching out of the mode and back into it.

USB Portable Licenses

The USB Portable license is implemented with a physical dongle that is a USB
device like a USB thumb drive. It has a Host ID fixed in the dongle hardware. It
does not contain any writable data and so is acceptable to high security A/D
customers. Transporting licenses from one instrument to another just requires
moving the dongle and license files to the desired instrument. The license files
can be installed on many instruments, but they will only be valid on the one
instrument that has the dongle.
USB Portable licenses are identified in the product structure by an "U" in the
second character and either a "P" or an "L" in the third character, indicating a
term of either Perpetual or 1 year (12 months), respectively.
Example: N9068EM0E-1UP

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 47

 Instrument Operating System
Keysight X-Series Analyzer Licensing Options

With USB portable licenses, the pre-installed Keysight Floating License

Manager is used to add licenses to the instrument’s server.
USB Portable licenses with a limited count are checked out and in like Network
licenses. Because the licenses are local, there will be no network latency
involved in the check-out/check-in, but there can still be a slight performance
degradation compared to Fixed and Transportable licenses.
USB Portable licenses that are "uncounted", will perform comparably to the
Fixed and Transportable licenses.
Plugging/un-plugging the dongle is equivalent to transporting a license
to/from the instrument, however, the XSA application must be restarted
whenever the dongle is plugged in.

Configuring Network and USB Licenses

The Keysight Floating License Manager must be used to configure the Network
or USB Portable licenses before the licenses can be used. An instrument can
be configured for Network or USB Portable licenses or both. To set up USB
Portable licenses, in the Keysight Floating License Manager select “Start a
floating license server with a license file” and add files containing the USB
Portable licenses desired. To set up Network licenses, in the Keysight Floating
License Manager select “Connect to a floating license server” and enter the
network server’s name preceded by the “@” character (example: “@myserver”).
To set up both Network and USB Portable license, first configure the USB
Portable license, then configure the Network licenses, but append
“;@localhost” to the server name (example: “@myserver;@localhost”).
Whenever the configuration is changed, the X-Series software must be
restarted.

48 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
Licensing New Measurement Application Software - After Initial Purchase

Licensing New Measurement Application Software -

After Initial Purchase
Additional measurement application software can be ordered after your initial
purchase of the signal analyzer. Software upgrades are provided in a kit that
includes an option based Entitlement Certificate and a license agreement. The
licenses are downloaded from the license Web site onto a USB storage device
so they can be loaded into the instrument.
For all new measurement application installations, we recommend that the
latest version of the instrument software be installed. This ensures that the
measurement application being licensed and activated is installed and is the
most current version.
The latest revision of the software may be downloaded from:
http://www.keysight.com/find/xseries_software
A license key is usually for one Host ID only. The Host ID for Fixed and
Transportable is the instrument model and serial number, for Network it is the
server’s MAC address, and for USB Portable it is the USB Dongle’s number
(printed on the dongle).

No calibration is required after a measurement application installation.

Installation procedure over USB for Fixed licenses

Step Action Notes

1. Redeem the Option Follow the instructions on the Certificate After redeeming your Option Upgrade
Upgrade Entitlement Entitlement Certificate you will receive an
Certificate e-mail with an attached License File.
2. Save the license file Save the .lic file to the root directory of a
USB storage device
3. Load the license file Connect the USB storage device to one of Windows will detect the new hardware and
the signal analyzer USB ports. may display the configuration menu.
The signal analyzer will automatically load
the license file. (This may take a few
minutes) Upon completion, the Keysight
License Service will display a “Successful
License Installation” message.
Alternatively the license file can be manually installed over USB or LAN by placing the
license file in the following folder on the signal analyzer.
C:\Program Files\Agilent\licensing

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 49

 Instrument Operating System
Licensing New Measurement Application Software - After Initial Purchase

Step Action Notes

4. Verify installation — Cycle the power on the signal The application will not be available for use
analyzer. until after the power has been cycled.
— Press System, Show System. This displays the list of installed
applications.
— Verify that the new application If you require further assistance, please
appears in the list. contact the Keysight support team.
Online assistance:
http://www.keysight.com/find/as
sist
If you do not have access to the Internet,
contact your local Keysight Technologies
Sales and Service Office, or if in the United
States, call 1-800-829-4444.

For other license types:

— Transportable licenses use the Keysight License Manager to perform a
transport
— Network licenses are loaded on the server and set up with the Keysight
Floating License Manager
— USB Portable licenses are loaded onto the instrument and configured with the
Keysight Floating License Manager. License files should be loaded onto the
D: drive to prevent losing them in the case of a System Recovery.

50 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
Windows Configuration

Windows Configuration
The Windows settings have been optimized for the best measurement
performance. Any modifications to these settings may degrade instrument
performance and measurement speed. In general, most Windows System
settings (typically set through the Windows Control Panel) should not be
modified. Those that can be safely modified are listed below.

To recover from problems caused by changing Windows Systems settings, you may have to
reinstall the Windows system and instrument applications using the “Disk Drive Recovery
Process” on page 62.

Settings that can be changed

You may change the following Windows settings or administrative tasks
(available from the Windows Control Panel) to suit your own personal
preferences. It is recommended that you document any changes to the
instrument’s configuration in case an Instrument Recovery is performed and
the configuration is reset.

Some of these actions can only be performed with Administrator privileges.

You May Use This Feature: To Do This…

Configure Microsoft Windows Automatic Updates.

Microsoft recommends that you always get the latest critical Windows
updates to ensure that the instrument's Windows operating system is
protected. If the instrument has Internet access, the instrument default is
set to automatically check for critical Windows Updates and notify you.
Setup new user accounts.
Do not delete or modify the "KeysightOnly" user
account. Doing so may prevent Keysight from servicing
the instrument.
Add the Instrument to a network

Install and configure a printer

Set the time and date

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 51

 Instrument Operating System
Windows Configuration

You May Use This Feature: To Do This…

If you click on “Advanced System Settings” a dialog will open called

“System Properties.” On this dialog there is an “Advanced” tab, which
opens up a dialog with a number of settings options. One of these is
“Performance”, and if you click on the “Settings” button under
“Performance”, you will see another dialog with a number of settings
options. The default is “Let Windows choose what’s best for my
computer.” You can also select “Adjust for best performance.”
You should leave the remaining selections unchanged.

Settings that must not be changed

Avoid changing the settings described below (available from the Windows
Control Panel). Changes to these settings may degrade instrument
performance, screen displays, and measurement speed.

Do NOT Use This Feature: To Do This…

Do not change Power Options.

If you click on “Advanced System Settings” a dialog will open called “System
Properties.”
On this dialog there is a tab called “Hardware.” You should not modify any
settings under the “Hardware” tab.
On this dialog there is also a tab called “Advanced.” You should not modify any
settings under the “Advanced” tab except as described above under “Settings
that can be changed”.
Do not remove installed Fonts

Do not change the following Display Settings:

— Screen Saver settings (under “Personalization)

— Screen resolution (under “Adjust Resolution”)
— DPI setting (under “Set custom text size”)

Do not change any settings under “Region and Language” or the instrument
keyboard and display may not operate properly

Do not delete or modify the "KeysightOnly" user account.

52 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
Windows Configuration

In addition, Do Not:
— Add, delete, or modify disk drive partitions.
— Delete or modify Keysight registry entries.
— Delete or modify settings of any Agilent or Keysight services.
— Change the contents of any directories containing the name "Keysight".
— Stop the IIS server.
— Tamper with any virtual directories (or their contents) that came configured
with the instrument.
— Uninstall these libraries, interfaces, or programs:
— The I/O Libraries
— The .NET Framework or any Hotfixes or Service Packs for the .NET
Framework
— The “Microsoft Visual J# .NET Redistributable Package 1.1”
— Programs that begin with "Keysight"
— The Adobe Acrobat reader
— Modify:
— The I/O Library “GPIB27”, “GPIB28” interfaces shown as configured
Instrument I/O in the Connection Expert or I/O Config

Autoplay/Autorun
Since the introduction of Windows XP, the term Autoplay (sometimes also
called Autorun) has come to be associated with the feature which assists users
in selecting appropriate actions when new media and devices are detected.
The Autoplay/Autorun feature is turned off in the instrument, by default, for
heightened security, unless the Administrator account is running.
If you wish to re-enable Autoplay/Autorun, you may use the Auto Play function
in the Control Panel. However, be aware that if you do this you may be more
subject to virus attack from portable media such as USB flash drives.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 53

 Instrument Operating System
Configuring Printers

Configuring Printers
Printers are configured using the Microsoft Windows Control Panel. It is easily
accessed from the Windows Start menu or from under the front panel System
key. This setup process can be done using the touch screen and front-panel
keys. See “Navigating Windows Without a Mouse” on page 68.
When setting up a new printer, you may need to load the printer driver (unless
you are using a network printer that your IT department has set up to include
the driver). The manufacturer of the printer supplies the driver software and
process. That may require that you attach an external USB disk drive. An
alternative is to connect the instrument to the LAN and download the driver
from the printer manufacturer’s internet site.

54 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Instrument Operating System
Configuring LAN

Configuring LAN

Hostname
The Computer Name, or Hostname, is preconfigured from the factory. It must
be a unique name such that it does not conflict with other equipment on your
LAN. The preconfigured Computer Name is A-<model number>-xxxxx, where
xxxxx is the last 5 digits of the instrument’s serial number.

IP Address & Gateway

The instrument is preconfigured to obtain an IP Address via DHCP. You can
change the IP Address and Gateway as you desire.
You must be logged in as an "administrator" (default password:"Keysight4u!")
to make changes.

Connecting to a Network Shared Folder

The instrument contains standard Windows networking. The time required to
authenticate is dependent on your LAN infrastructure. You may have improved
performance by mapping a network drive to the shared folder that you need to
access.

To map a network drive, click the Start icon , open File Explorer ,
and choose This PC from the left sidebar. Select the Computer Tab, and select
Map Network Drive from the drop down menu:

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 Instrument Operating System
Configuring LAN

When the Map Network Drive window appears, browse to the correct folder,
and click Finish.

In Windows 10 there is no visual indication that authentication is in progress.

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 Instrument Operating System
Windows Security

Windows Security
Microsoft recommends the following to ensure the instrument's Windows
operating system is protected:
— Use an internet firewall.
— Get the latest critical Windows updates.
— Use up-to-date antivirus software.

Windows Firewall

The instrument is shipped with the Windows Firewall enabled. You can verify
the status of Windows Firewall by going to the Control Panel and clicking on
System and Security, Windows Firewall.
Windows Firewall Exceptions for programs and ports have been added to allow
proper operation of the instrument over a network. Modifying these settings
may cause the instrument to not operate properly.

Automatic Updates
Microsoft recommends that you always get the latest critical Windows updates
to ensure that the instrument's Windows operating system is protected. If the
instrument has internet access, the instrument default is set to automatically
check for critical Windows Updates and notify you.
You can change the configuration of the Microsoft Automatic Updates. You can
choose not to have automatic updates. However, if you do this then you should
manually update Windows periodically.

Be aware that downloading and installing Windows Updates can be network and CPU usage
intensive (impacting the instrument performance), and some Windows Updates automatically
reboot the instrument. It is recommended that Windows Updates be performed when the
instrument is not in normal use.

Spyware Protection
There is no anti-spyware software installed on the instrument. This should not
be a problem if you do not use the instrument for a lot of internet browsing.
Having spyware in the instrument could have an impact on the instrument
performance.

Having anti-spyware software installed may have a slight impact on the

instrument performance.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 57

 Instrument Operating System
System Maintenance

System Maintenance

Backup
It is recommended that you have a regular backup strategy. Your IT
department may already have a backup strategy in place that is suitable for the
instrument and its data. Using the Instrument Recovery system in conjunction
with a regular backup strategy should allow full recovery of the instrument
data.
Windows has a Backup utility that you can use to archive files and folders in
case of a disk drive failure. You can also use third party backup utilities.
However, you must ensure that this third party software is compatible with the
instrument's system software. See “Customer installation of software” on
page 43 for more information.
When performing backups, we recommend that you backup the data to an
external storage device connected to the network or one of the instrument's
USB connectors. Also, you should perform backups at times when the
instrument is not being used for normal operations, as it may impact the
instrument's overall performance.

System Restore
Windows contains the capability to restore the system to a previous point in
time. System Restore is enabled with default settings as provided by Microsoft.
However, System Restore is not always 100% successful. Therefore, it is not
recommended that you rely on System Restore to protect your instrument.
System Restore has not been tested to verify successful restoring.

Disk Defragmenting
The instrument has a solid state drive. Disk defragmenting is not
recommended.

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 Instrument Operating System
USB Connections

USB Connections
All of the USB ports are compatible with the USB 2.0/3.0 and 1.1 specification.
The three USB ports on the front panel (see graphic below) and three of the
USB ports on the rear panel are USB Series “A” ports. These are ports that you
can use to connect USB mass storage devices and printers. The instrument
USB Host support includes the standard Microsoft Windows USB drivers for
human interface, mass storage, printing, scanning, and imaging devices. A
complete up-to-date list of the Windows USB class driver support is available
on the Microsoft website.

The square USB port (see graphic below) on the rear panel is a USB 3.0 Series
“B” port and is used for controlling the instrument over USB. Information to
help you program your instrument is documented in the X-Series
Programmer’s Guide. The instrument USB device driver included in the
instrument software supports the test and measurement industry standard
USBTMC-USB488 device class.

Keysight Technologies does not support or warrant correct instrument

operation if additional USB drivers from third parties are installed in the
instrument. It is possible that additional drivers could break the normal USB
operation. If USB operation is broken, recovery would require reinstalling the
instrument application using the Instrument recovery process.

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 Instrument Operating System
Disk Drive Partitioning and Use

Disk Drive Partitioning and Use

The drive is partitioned into 3 sections: C:, D: and E:
— The C: partition contains the Windows 10 operating system and software
installed by Keysight. This is an Open System which means you can install
additional software, and these should be installed on the C: drive. However,
only a limited set of software applications are tested for use with the
Keysight measurement software. The installation and/or use of other
software is not warranted and could interfere with the operation of the
measurement software. If instrument repair is ever needed, the Keysight
version of the C: drive is the only part of the instrument software that is
restored by the Instrument Recovery process. You must reload any other
software that you have added in the instrument.
— The D: partition is reserved for data storage. The User Accounts that are
configured by Keysight have their My Documents folder mapped to the D:
drive. This is for the convenience of backing-up the measurement data. You
should always back-up the data on the D: drive to an external device. This
allows you to restore the data if you ever need to replace the disk drive.
— The E: partition is reserved for Keysight’s use. The primary use of the E:
drive is for housing the Calibration and Alignment data. Do not change or
overwrite the files on this drive. This could cause your instrument to not
meet specifications, or even to stop functioning correctly. Do not use this
drive for data storage. It is also recommended that you back up the
contents of this drive by using the factory calibration data backup utility.

Backing-up the factory calibration data

To back up the factory calibration data to an external location, you will need a
USB storage device.
Instruments running Window 10 should have an internal CAL_BACKUP F: drive,
which is the default backup location.

Step Notes

1. Press System, Alignments, You may be prompted for the administrator password.
Backup/Restore Align Data... Enter Keysight4u!
An information window appears that informs you that
the instrument must shut down to complete the
backup:
"Press OK to force shut down and
proceed. Press Cancel to exit."

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 Instrument Operating System
Disk Drive Partitioning and Use

Step Notes

2. Select OK. The Alignment Data Wizard will appear:

3. Follow the on screen The default location is an

instructions to backup the internal flash SD card, if
calibration data to the USB drive present, but you can
and save the file. choose another location.

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 Instrument Operating System
Disk Drive Recovery Process

Disk Drive Recovery Process

The Instrument Recovery System can be used to repair errors on the
instrument's C: drive partition or to restore the original factory configuration of
the system software on the disk drive. The Instrument Recovery System is
stored in a separate hidden disk drive partition.
Restoring the original factory system software does not restore any of the
following items:
— Additional software that has been installed after the instrument was
shipped from the factory. (Thus, following an Instrument Recovery any
software installed after the instrument was shipped from the factory will
need to be re-installed.)
— System configurations (for example user accounts, windows configurations)
that have been made after the instrument was shipped from the factory.
(Thus, following an Instrument Recovery configuration changes will have to
be performed.)
— The Instrument Recovery overwrites the contents of the C: partition. It does
not affect the D: or E: partitions.
It is recommended that the customer use a regular back up strategy. Your IT
department may already have a backup strategy in place that is suitable for the
instrument and its data. Using the Instrument Recovery System in conjunction
with a regular back up strategy should allow you to fully recover the
instrument's software and data.
Table 3-1 Recovery Process

Step Notes

1. Make sure the instrument is turned

off.
2. Turn on the instrument. After the Keysight Technologies screen is
displayed,
— Press the down arrow key to move
the highlight to Instrument This screen is displayed for five seconds.
Recovery System, then press Enter.

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 Instrument Operating System
Disk Drive Recovery Process

Table 3-1 Recovery Process

Step Notes

3. When the Instrument Recovery

System has booted, follow the
on-screen instructions to recover
the image of the C: drive.

— Press 2, then press Enter to select

the recovery.

4. A warning message appears.

— Press Enter to start the recovery,

which may take up to 25 minutes to
complete.

5. Press Enter to exit and reboot the

instrument once this portion of the
recovery has completed.

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 Instrument Operating System
Disk Drive Recovery Process

Additional recovery steps may be required to fully recover the system to a more current working
state. This could involve restoring your own backups of the instrument information or
re-installing applications, data and performing system customizations.

Updating the software (required after a recovery)

To install the latest software version, the software and installation instructions
are available at:
http://www.keysight.com/find/xseries_software
Table 3-2 Installing the Software

Step

1. Log out of the default user (instrument):

— Select the Start icon , select the Change account settings icon

., Sign out.

2. At the log in prompt enter:

— User Name: administrator

— Password: Keysight4u!

3. Follow the instructions on the software update

web page.
When you see the message Programming FPGAs...Do NOT turn
off power to the instrument, be sure to do as it says and DO NOT
turn off the instrument power at this time for ANY reason. If this process is
interrupted the instrument most likely will need to be sent back to an Keysight
Service Center for servicing before it will be usable again.

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Disk Drive Recovery Process

Table 3-2 Installing the Software

Step

The installation process can take up to 45 minutes. Do not turn the instrument
power off or serious damage may occur. If any pop up windows appear, click
OK or Ignore to proceed.
4. When the installation has finished, select Yes, I
want to restart my computer now, Finish.
5. After the instrument restarts, the newly installed
version of the X-Series instrument software will
run.

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 Instrument Operating System
Disk Drive Recovery Process

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 Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B

Getting Started and Troubleshooting Guide

4 Using Windows Tools

The capabilities described in this section are Microsoft Windows 10

features. The discussion provided here gives some guidelines for using the
capabilities with the instrument. You need to refer to the Windows 10 help
documentation for more information. Your version of Windows may not
match these instructions exactly.
You need an external keyboard and mouse to fully use these features.

“Navigating Windows Without a Mouse” on page 68

“Remote Desktop: Using the X-Series Signal Analyzers Remotely” on page 69
“Embedded Web Server: Using the X-Series Signal Analyzers Remotely” on
page 77
“Windows Shortcuts and Miscellaneous Tasks” on page 83

67
 Using Windows Tools
Navigating Windows Without a Mouse

Navigating Windows Without a Mouse

Key Presses Actions

Esc Exits/closes a Windows dialog box (does not exit an Application window)

Enter Does the current "default action". If a menu item or a button is currently
highlighted, then the Enter key activates that menu item or button.
Alt Moves focus/control to the pull down menus bar in the active Window

Right Arrow In pull-down menu: opens the next menu to the right, or opens a submenu
In a dialog box: selects an option button
Left Arrow In pull-down menu: opens the next menu to the left, or opens a submenu
In dialog box: selects an option button
Up Arrow In pull-down menu: Moves to next selection up in the menu
In dialog box: selects an option button
Down Arrow In pull-down menu: Moves to next selection down in the menu
In dialog box: selects an option button
Tab In dialog box: moves to the next/previous field

Del Deletes the currently selected item

Alt + Tab Switches between the next/previous Application

Alt + Enter Shows the Properties of the currently selected item

Alt + Esc Cycles through items in the order that they had been opened

Backspace In My Computer or Windows Explorer: move up one level

In Internet Explorer: works like the BACK arrow key
Ctrl + Left arrow Moves to the left one word at a time

Ctrl + Right arrow Moves to the right one word at a time

Ctrl + Tab In dialog box: moves to the next/previous Tab location

Ctrl + Esc Opens the Windows Start Menu

Ctrl + Alt + Delete Opens a window that enables you to select the Windows Task Manager

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 Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely

Remote Desktop: Using the X-Series Signal Analyzers Remotely

Windows Remote Desktop is recommended for remote control of the
instrument. It offers fully-interactive control that is almost identical to direct
face-to-face control of the instrument. You can also remotely control the
instrument using the Embedded Web Server interface. The Embedded Web
Server functionality provides a communications method that does not require
login to the instrument. However, due to its slower response time, it is only
recommended for setup and data exchanges that do not involve instrument
control.

The Remote Desktop functionality is a Microsoft Windows 10 capability. The

following discussion provides some guidelines for using this capability with the
instrument. You need to refer to the Windows 10 help documentation for more
information. As Windows evolves, these instructions may no longer be exact.

You need an external keyboard and mouse to fully use this functionality.

Overview of Remote Desktop operation

Using the Remote Desktop functionality of the instrument allows you to control
and interact with the instrument from a remote computer as though you were
sitting in front of the instrument.
When you have configured the instrument for remote connectivity, and
configured a separate computer to act as a Remote Desktop Host, you can
send commands to the instrument from the remote computer, and you can see
the instrument display on the screen of the remote computer.
This section provides full details of how to set up the instrument for remote
connectivity, and also how to set up a computer running any version of
Microsoft Windows as a Remote Desktop Host.

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 Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely

Setting up Remote Desktop operation

Figure 4-1 Basic setup for remote desktop operation

To perform this operation successfully, you must have Administrator level access
to the instrument.

Table 4-1 Setting up a remote desktop connection

Step Action

1. On the instrument, open the — From the instrument application,

Windows Control Panel press System, Control Panel,
2. Select System functions — From the Adjust your computers
settings menu, click System.
3. Access Remote setting — In the Control Panel Home window,
select Remote settings
4. Select the Remote option — On the Remote tab, in the Remote
Desktop section, click the
appropriate checkbox.
5. To add users — Click Select Users, Add.
6. Follow the on screen instructions.

Setting up the remote computer

The procedure depends on whether the Remote Computer to be set up is
running Windows 10, or another version of Microsoft Windows.

Remote computer running Windows 10

Windows 10 includes the Remote Desktop Connectivity Client software, so no
additional setup is required.

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Remote Desktop: Using the X-Series Signal Analyzers Remotely

Remote computer running another version of Windows

You can use any version of Windows to install and run the Client software for
Remote Desktop Connectivity. However, you need to have available a Windows
installation CD-ROM, because that contains the Client software.

The following instructions relate to software provided by Microsoft Corporation.

Keysight offers no warranty regarding the operation of such software. The
procedure described here may be changed by Microsoft at some future time.

Table 4-2 Installing the Client software

Step Notes

1. When the Welcome Screen appears,

click Perform additional tasks

2. From the What do you want to do? The Remote Desktop Connection InstallShield
screen, click Set up Remote Wizard appears.
Desktop Connection.
3. Click Next. Follow the on screen instructions provided by
the Wizard.
4. To access the installed software, click
Start > All Programs > Accessories
> Communications > Remote
Desktop Connection.

How to locate the computer name of the instrument

To connect a remote computer to the instrument, you need to know its
Computer Name. The Computer Name can be displayed as follows:

Table 4-3 Locating the name from the Keysight application

Step Notes

On the instrument front panel, press System, A page listing various parameters appears.The
Show System. instrument’s computer name is shown in the
list next to the title Computer Name.

Table 4-4 Locating the name from the Windows desktop (with a mouse):

Step Notes

1. Click Start, Control Panel.

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 Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely

Table 4-4 Locating the name from the Windows desktop (with a mouse):

Step Notes

2. Double-click System The Computer name is listed in the Computer

name, domain, and workgroup settings
section.

Running a Remote Desktop session

Initializing a Remote Desktop session

To initialize a Remote Desktop Session, you need to know the Computer Name of the instrument.

After setting up the remote computer for Remote Desktop Connectivity, as

described in “Setting up Remote Desktop operation” on page 70, you are
ready to start a Remote Desktop session.

Table 4-5 Starting a session

Step Notes

1. Click Windows > Start menu A Remote Desktop Connection dialog appears:
>Programs, Accessories >
Remote Desktop Connection.

2. Enter the computer name of the

instrument.
3. Click Connect. A login dialog box appears.

4. Enter the login account name and The default account name is Instrument and the
password. default password is measure4u, but these
parameters may be changed by instrument users.

Only the current User or an Administrator can remotely log into the instrument. To see who the
current user of the instrument is, press Ctrl+Esc on the instrument until you can view the
current user name on the Start menu. If no one is currently logged into the instrument, any valid
instrument user can remotely log in.

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 Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely

The instrument display appears on the screen of the remote computer, from
which the instrument can be operated entirely by the remote computer. For
example, the remote computer mouse and keyboard can be used to change
instrument measurement settings. On the actual instrument the current user
will be logged out once remote connection is successful.

Windows Remote Desktop Options

Table 4-6 Setting Remote Desktop options

Step Notes

1. On the Remote Desktop

Connection menu, click Show
Options.

The Options dialog has several tabs. Generally, the

default settings are correct.
2. Under the General tab, ensure
that the Computer name and
User name are set correctly.

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 Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely

Table 4-6 Setting Remote Desktop options

Step Notes

3. Click the Display tab.

— Under Display
configuration, you may
select the size of the
window in which the
instrument display
appears. Do not select
any size smaller than the
instrument’s front panel
display. Selecting a
remote desktop size
smaller than the
instrument’s front panel
display results in some
of the items on the
instrument display not
being fully visible. In
such circumstances,
scroll bars do not
appear, so portions of
the display are not
accessible.
— Under Colors, set this
to 16 bits. If you operate
Remote Desktop with
greater color depth (e.g.,
32-bit) your windows
may have a different
appearance than they
do on the instrument
display because
transparency becomes
enabled.

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Remote Desktop: Using the X-Series Signal Analyzers Remotely

Table 4-6 Setting Remote Desktop options

Step Notes

4. Click the Local Resources

tab.

— Select the desired

setting for Remote audio
using the Setting…
button.
— Select the desired
Keyboard configuration
from the drop-down list.
— Select the desired Local
devices and resources
you want to use in the
remote session using
the check-boxes and
other selections
accessed from the
More... button.

5. Click the Experience tab. To Optimize the performance of the Remote Desktop
session, choose the appropriate connection format
from the drop-down list.

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 Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely

Ending a Remote Desktop session

There are two ways to disconnect the remote computer from the instrument,
ending the session:
Table 4-7 Ending a session

Step Notes

1. Click the X, then click OK. For full-screen, the X appears at the top center of
the window.
For non full-screen, the X appears in a red box at
the right of the window’s title bar.
or
2. When the remote desktop is full
screen, move the cursor to the
bottom left of the window:
You are asked to confirm that you want to
— Click Start, Disconnect. disconnect.
— Click Disconnect.

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 Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely

Embedded Web Server: Using the X-Series Signal Analyzers

Remotely
The instrument can be controlled using either the Embedded Web Server or
Windows Remote Desktop. The Embedded Web Server is a good solution
when you do not want to log into the instrument's user account. This allows
you to view the display or control the instrument, without logging the current
user off. Multiple users can connect at the same time
The web server in the X-Series signal analyzer updates many times per second
and it has the advantage over Remote Desktop that it does not lock out the
front panel.

Drag gestures do not work in web control, whereas they do in Remote Desktop.

Browsers that support the X-Series Signal Analyzer Embedded Web

Server
(these versions or later)

IE Chrome Safari FireFox iOS Safari Chrome for

Android

11 35 8 34 8 39

Accessing the instrument through the Internet

It is possible to access and control the instrument through the Internet and
World Wide Web, or a local internet, using the built-in Embedded Server
functionality. This section provides details of how to use this functionality.
The instrument may also be accessed and controlled using the Windows
Remote Desktop functionality (see the section “Remote Desktop: Using the
X-Series Signal Analyzers Remotely” on page 69, for details).
The instrument Embedded Server capabilities are fully compliant with the LXI
(LAN eXtensions for Instrumentation) standard.

To gain access to the instrument from the LAN, you need to know its hostname (or IP
Address). For details of how to locate this information using the instrument Display, see
“How to locate the computer name of the instrument” on page 71.

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 Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely

Table 4-8 Accessing the instrument

Step Notes

1. Enter a URL corresponding to the This functionality is only fully

instrument hostname or IP Address. supported when using Internet
Explorer.
In this example, the host name is “a-n9040b-00104”.
When the connection is made, the welcome page
appears.

2. Click More Information This displays further settings and configuration

information.

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Embedded Web Server: Using the X-Series Signal Analyzers Remotely

Controlling the Instrument

Selecting the Control Instrument tab enables you to view, control and interact
with the instrument through the web server.

Table 4-9 Selecting the Control Instrument tab

Step Notes

1. Select Control Instrument A password entry dialog appears.

By default, this password is set at the factory as

“measure4u”. However, you may subsequently change
the password. (Select System, I/O Config, Web
Password Reset on the instrument front panel to
change the password.)
When the correct password has been entered, the
Control Instrument web page appears.

2. You can now enter new settings

as required.

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 Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely

Enabling SCPI Control of the instrument

Selecting the SCPI control tab enables you to control the instrument via SCPI.

Selecting the Get Image tab

Selecting the Get Image tab captures a screen image from the Instrument
display.

To capture a screen image using the web server, the Instrument Application must
be running.

The image is captured as a Portable Network Graphics (PNG) file, to the default
file name Screen.png. The image file can be saved to the client computer disk
drive, or copied to the Windows clipboard.
A typical screen capture image appears as follows:

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Embedded Web Server: Using the X-Series Signal Analyzers Remotely

Selecting the Transfer Data tab

Selecting the Transfer Data tab enables you to capture results from the
instrument’s currently active measurement. Depending on the current
measurement type, captured results consist of either Trace Data or
Measurement Results.

To capture data using the web server, the instrument application must be running.

The captured data is formatted as a Comma Separated Value (CSV) file, which
may be saved on the client computer’s disk drive, or opened with a
spreadsheet application such as Microsoft Excel, or imported into a database
application such as Microsoft Access.
A typical Transfer Data web page display is shown below:

Selecting the Save/Recall tab

Selecting the Save/Recall tab enables you to save and recall data from the
instrument.

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 Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely

Selecting the Docs/Links tab

Selecting the Docs/Links tab enables access links to the instrument
documentation and application software.

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 Using Windows Tools
Windows Shortcuts and Miscellaneous Tasks

Windows Shortcuts and Miscellaneous Tasks

This section provides a list of windows shortcuts (key combinations) that are
useful when you operate the instrument without an attached mouse and
keyboard. (See also “Navigating Windows Without a Mouse” on page 68.)
Although these shortcuts are available in any Windows 10 system, they are not
commonly used when a mouse and keyboard are attached.

Windows shortcuts (key combinations)

You can use the following combinations of front panel keys to perform basic
windows tasks when using the instrument without an attached mouse and
keyboard.

To do the following: Press:

Display the Windows Start Menu Ctrl+Esc

Cycle through all open applications Alt+Tab
Select the first menu of a menu bar Alt
Move through menu headings Left Arrow, Right Arrow
Open (drop down) a menu Down Arrow
Move through items in an expanded menu Up Arrow, Down Arrow
Close the current menu selection Esc
Cancel the current menu bar selection Alt
Open an application’s control menu (usually the left-most menu Alt+Down Arrow
on the menu bar, starting with File)

In a dialog: move between tabs Ctrl+Tab

In a dialog: move forward through dialog box items Tab
In a dialog: move backward through dialog box items Shift+Tab
In a dialog: open a list box Alt+Down Arrow
In a dialog list box or check box: select or deselect one item at a Shift+Up Arrow, Shift+Down
time Arrow
In My Computer, expand a selected folder Enter
In My Computer, open a folder one level up from the current Bk Sp
folder

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 Using Windows Tools
Windows Shortcuts and Miscellaneous Tasks

Windows taskbar auto-hide feature

The Windows taskbar should always be in the auto-hide mode when using the
instrument application. If the taskbar is not set to auto-hide, the lower part of
the instrument display is obscured by the taskbar.
If at any time the Windows taskbar is inadvertently set to the non-auto-hide
mode, you can restore the auto-hide behavior by doing the following:

Table 4-10 Restoring taskbar auto-hide mode

Step Notes

1. Click Start, Control Panel If not using a mouse, press Ctrl+Esc.

2. Click Taskbar and Start Menu If you are not using a mouse, use the
shortcut key combinations specified in the
Section “Windows shortcuts (key
combinations)” on page 83 to make
these selections.
3. Click the Taskbar tab The Taskbar and Start Menu Properties
dialog appears.
4. Select the Auto-hide the taskbar If you are not using a mouse, press Tab
check box repeatedly until the auto-hide option is
selected, then press Select to toggle the
check box state.

5. Click OK. This applies the change and closes the

dialog box.

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 Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B

Getting Started and Troubleshooting Guide

5 Troubleshooting

“Check the Basics” on page 86

“Problems with Microsoft Windows 10” on page 88
“Returning an Analyzer for Service” on page 89

No operator serviceable parts inside. Refer servicing to qualified personnel. To

prevent electrical shock do not remove covers.

85
 Troubleshooting
Check the Basics

Check the Basics

— Is there power at the receptacle?
— Is the analyzer turned on? Check to see if the green LED beside the power
switch is on. Also, listen for internal fan noise to determine if the analyzer
cooling fans are running.
— If other equipment, cables, and connectors are being used with your signal
analyzer, make sure they are connected properly and operating correctly.
If the analyzer cannot completely load or run the operating system, or the
instrument application is not successfully launched, the problem could be a
corrupt disk drive. If the analyzer gets far enough along in the boot process
to run the "Instrument Recovery System", perform the “Disk Drive Recovery
Process” as described on page 60.
— Is the Measurement Application running? If not, there is a software launch
shortcut/icon on the desktop.
— Does the instrument application have the focus? If not, move focus to the
application with Alt-Tab.
— Review the measurement procedures being performed when the problem
first appeared. Are all of the settings correct?
— If the analyzer is not functioning as expected, return the analyzer to a
known state by pressing Mode Preset.

Some analyzer settings are not affected by a Preset. If you wish to reset the
analyzer settings, press System, Power On, Restore Power On Defaults.

— Is the measurement being performed, and the results that are expected,
within the specifications and capabilities of the analyzer? Refer to the
specifications guide for your analyzer.
N9040B Specifications Guide
N9030B Specifications Guide
N9020B Specifications Guide
N9010B Specifications Guide
N9000B Specifications Guide
For more information on your instrument, visit the product page at:
http://www.keysight.com/find/uxa_manuals
http://www.keysight.com/find/pxab_manuals
http://www.keysight.com/find/mxab_manuals
http://www.keysight.com/find/exab_manuals
http://www.keysight.com/find/cxab_manuals

86 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Troubleshooting
Check the Basics

— If the analyzer is not communicating via the LAN connection, check for the
presence of blinking yellow LEDs on the rear panel LAN connector. If the
ACT LED is not blinking, check the LAN cable and LAN integrity.
— To meet specifications, the analyzer must be aligned. Either the Auto Align
(On) feature must be selected (press System, Alignments, Auto Align, and
select Normal), or the analyzer must be manually aligned.
— Perform an Alignment. Press System, Alignments, Align Now, Align All
Now.
— If the previously performed alignments did not resolve the problem, press
System, Alignments, Restore Align Defaults. Then press System,
Alignments, Align Now, Align Now All.
— If the analyzer exhibits large amplitude errors (> 10 dB) especially at
frequencies above 10 GHz, the RF preselector might not be properly
centered. Press AMPTD, Signal Path, Presel Center. If the signal amplitude
error is corrected, the preselector characterization should be performed.
Press System, Alignments, Advanced, Characterize Preselector. The
characterization will take several minutes and the analyzer must not be
interrupted during this time. If the analyzer is interrupted during the
characterization process, the characterization data will be destroyed and it
will be necessary to perform the entire process again.
— Is the analyzer displaying an error message? If so, refer to the Instrument
Messages Guide.
— Check if the external frequency reference is selected but not available.
Verify that it is selected by pressing Input/Output, Freq Ref Input. If
External is selected, changing the setting to Sense allows the analyzer to
sense the presence of an external reference and use it only if it is available.
The frequency of the reference should be set correctly.
— If you are using a Windows program other than the instrument application,
you may notice it running slow. Place the instrument application in single
sweep/measurement.

TIP You can get automatic electronic notification of new instrument software
releases and other product updates/information by subscribing to the
Keysight Technologies Test & Measurement E-Mail Notification Service for
your signal analyzer at http://keysight.com/find/MyKeysight

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 87

 Troubleshooting
Problems with Microsoft Windows 10

Problems with Microsoft Windows 10

The Microsoft Windows 10 operating system settings have been optimized for
the best performance. Modification of these settings may degrade instrument
performance and measurement speed. Those that can be safely modified are
described in “Settings that can be changed” on page 51.
The X-Series Signal Analyzers operate in an open Windows environment, so
you can install software on the instrument. However, installation of
non-approved software may affect instrument performance. Keysight does not
warrant the performance with non-approved software installed.

88 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Troubleshooting
Returning an Analyzer for Service

Returning an Analyzer for Service

Calling Keysight Technologies

Keysight Technologies has offices around the world to provide you with
complete support for your analyzer. To obtain servicing information or to order
replacement parts, contact the nearest Keysight Technologies office listed in
the following table. In any correspondence or telephone conversations, refer to
your analyzer by its product number, full serial number, and software revision.
Press System, Show System, and the product number, serial number, and
software revision information will be displayed on your analyzer screen. A serial
number label is also attached to the rear panel of the analyzer.

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 89

 Troubleshooting
Returning an Analyzer for Service

Locations for Keysight Technologies

Online assistance: http://www.keysight.com/find/assist

Americas
Canada Latin America United States
1 877 894 4414 (305) 269 7500 1 800 829 4444

Asia Pacific

Australia China Hong Kong

1 800 629 485 800 810 0189 800 938 693

India Japan Korea

1 800 112 929 0 120 (421) 345 080 769 0800

Malaysia Singapore Taiwan

1 800 888 848 1 800 375 8100 0800 047 866

Thailand
1 800226 008

Europe & Middle East

Austria Belgium Denmark

43 (0) 1 360 277 1571 32 (0) 2 404 93 40 45 70 13 15 15

Finland France Germany

358 (0) 10 855 2100 0825 010 700* 49 (0) 7031 464 6333
*0.125 Euros/minute

Ireland Israel Italy

1890 924 204 972-3-9288-504/544 39 02 92 60 8484

Netherlands Spain Sweden

31 (0) 20 547 2111 34 (91) 631 3300 0200-88 22 55

Switzerland United Kingdom

0800 80 53 53 44 (0) 118 9276201

Other European Countries: http://www.keysight.com/find/contactus

Read the Warranty

The warranty for your analyzer is in the front of your Specifications Guide.
Please read it and become familiar with its terms.
If your analyzer is covered by a separate maintenance agreement, please be
familiar with its terms.

90 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

 Troubleshooting
Returning an Analyzer for Service

Service Options
Keysight Technologies offers several optional maintenance plans to service
your analyzer after the warranty has expired. Call your Keysight Technologies
office for full details.
If you want to service the analyzer yourself after the warranty expires, you can
download the service documentation that provides all necessary
troubleshooting and maintenance information from the Keysight web page.
Performance Verification and Adjustment tests require the N7814A Keysight
X-Series Signal Analyzer Calibration Application Software. Information
regarding the N7814A Keysight X-Series Analyzer Calibration Application
Software can be found at:
http://www.keysight.com/find/calibrationsoftware

X-Series Signal Analyzers Getting Started and Troubleshooting Guide 91

 Troubleshooting
Returning an Analyzer for Service

Packaging the Instrument

Use original packaging or comparable. It is best to pack the unit in the original
factory packaging materials if they are available.

Analyzer damage can result from using packaging materials other than those
specified. Never use styrene pellets in any shape as packaging materials. They do
not adequately cushion the equipment or prevent it from shifting in the carton.
They cause equipment damage by generating static electricity and by lodging in
the analyzer louvers, blocking airflow.

You can repackage the analyzer with commercially available materials, as

follows:

Step Notes

1. Wrap the analyzer in anti-static

plastic to reduce the possibility
of damage caused by
electrostatic discharge
2. Use a strong shipping container. The carton must be both large enough and strong
enough to accommodate the analyzer. A
double-walled, corrugated cardboard carton with 159
kg (350 lb) bursting strength is adequate. Allow at
least 3 to 4 inches on all sides of the analyzer for
packing material.
3. Surround the equipment with If packing foam is not available, the best alternative is
three to four inches of packing plastic bubble-pak. This material looks like a plastic
material and prevent the sheet filled with 1-1/4 inch air bubbles. Use the
equipment from moving in the pink-colored bubble which reduces static electricity.
carton. Wrapping the equipment several times in this material
should both protect the equipment and prevent it from
moving in the carton.
4. Seal the shipping container
securely with strong nylon
adhesive tape.
5. Mark the shipping container
“FRAGILE, HANDLE WITH
CARE” to assure careful
handling.
6. Retain copies of all shipping
papers.

92 X-Series Signal Analyzers Getting Started and Troubleshooting Guide

Index
A symbols, 39 P
fuses, 18
Auto-hide Taskbar, 84 packaging, 92
H power cords, 18
power source, 18
B problems with shipment, 10
hard drive recovery, 62 program storage, 60
battery replacement, 20
I R
C
initialization with mouse, 12 rack mounting, 11
installing programs to drive C, 60 rear panel
C drive usage, 60 instrument location, 11
Computer Name, 73 symbols, 39
instrument recovery, 62 rear panel features, 34
computer name Instrument Recovery System, 62
how to locate it, 71 recovering the hard drive, 62
instrument ventilation, 11 recovery process, 62
connectors, front panel, 24
contents of shipment, 10 Remote Desktop
running, 72
Control Panel K Remote Operation
taskbar, 84
controlling Windows without a Connection Speed, 73
mouse, 68 Keycode Commands remote operation, 69
cooling the instrument, 11 Windows, 83 embedded web server, 77
keys, 24 internet access, 77
Keysight Technologies, calling, 89 replacing battery, 20
D running Windows without a mouse, 68
L
D drive data storage, 60
data storage, 60
S
disk drive recovery process, 62 line voltage, 18
display capture, 80 locating the instrument, 11 saving data to internal drives, 60
Domain Name, 73 saving programs on C drive, 60
drive C use, 60 Screen Capture, 80
drive D use, 60
M service options, 91
drive recovery, 62 shipment contents, 10
mouseless Windows navigation, 68 Shortcut keys
My Documents location, 60 Windows, 83
E storing data on D drive, 60
symbols, on front and rear panels, 39
electrostatic discharge (ESD)
N system recovery, 62
protecting against, 21
Embedded Web Server N90x0B
Get Data Page, 81 Computer Name, 73 T
Get Data Tab, 81 computer name, 71
Get Image Page, 80 Domain Name, 73 Taskbar
Get Image Tab, 80 internet access, 77 Windows, 84
Web Control Page, 80, 81, 82 web access, 77 turn on
embedded web server, 77 windows system, 67 with a mouse, 12
Enabling SCPI Control navigating without a mouse, 68
Web Control Tab, 80, 81, 82
U
O
F URL, sales and service, 90
operating remotely, 69 User Accounts location, 60
fixing the disk drive, 62 operating system, 67 using the instrument remotely, 69
front panel using Windows without a mouse, 68
connectors and keys, 24

X-Series Signal Analyzer Getting Started and Troubleshooting Guide 93

V
verifying contents, 10

W
warranty, 90
Windows, 68
10, 67
Control Panel, 84
Remote Desktop
Installing, 70
Setting up, 70
Screen Capture, 80
Shortcut keys, 83
taskbar
auto-hide, 84
Windows Remote Desktop, 69
options, 73
Options Dialog
Experience Tab, 73
General Tab, 73
running, 72
Setting up Remote Computer, 70
setting up the N90x0B, 70
Setting up Windows Systems
10, 70

X-Series Signal Analyzer Getting Started and Troubleshooting Guide 94

This information is subject to change
without notice.
© Keysight Technologies 2016-2025
Edition 1, April 2025

N9040-90049

www.keysight.com