COLLEGE OF BUSINESS

DEPARTMENT OF OPERATIONS AND HUMAN CAPITAL MANAGEMENT

PRINCIPLES OF MANAGEMENT & ORG. BEHAVIOR

SEMESTER: SPRING 2024

ACADEMIC YEAR: 2024-2025

COURSE SYLLABUS

Course Code: MNGT 201 (L.1)

Prerequisites: ENGL 201, can be taken concurrently

Number of Credits: 3

Room: Room A 202

Time: M W 1-2:15

Instructor: Dr. Khalil Yassin

Instructor Profile: Research and Advancement Center Director

Office: Block A 303

Office Hours: Monday 11:30-1 Wednesday 11:30-1

Email: khalil.yassin@pu.edu.lb
Required Text:

MANAGEMENT BY STEPHEN ROBBINS & MARY COULTER

13TH EDITION, PEARSON EDUCATION, INC. ‘

Course Description:

This is an introductory course that covers the management process

with particular emphasis on the skills and knowledge needed to
successfully manage an organization in an effective and efficient way.
This course introduces the basic functions of management, including
the planning, organizing, leading, and controlling functions. Topics
covered include: history and schools of management thoughts,
managerial functions and roles, ethics and corporate social
responsibility, operational and strategic planning, organizational
behavior, dealing with change, operations management, human
resource management, motivation, leadership, and managerial
communication.

Learning Outcomes:

By the end of the semester, students are expected to be able to do the

following:

• CLO 1: Understand the management process, including the

functions of planning, organizing, leading, and controlling. (SLO1)
• CLO 2: Demonstrate knowledge of the historical evolution of
management theory, including current theory and practices
(SLO1)
• CLO 3: Demonstrate sensitivity to the social, ethical, legal,
human, economic, and technological challenges that managers
and individuals encounter in a modern, global and diverse
organizational environment (SLO7)
• CLO 4: Demonstrate what steps are involved in the decision-
making process and how much a manager should involve
subordinates in this process. (SLO2)
• CLO 5: Understand the importance of strategic management and
differentiate corporate-, business-, and functional-level
strategies. (SLO4; SLO3)
• CLO 6: Know how organizations can be structured (SLO1)
• CLO 7: Examine what and how to motivate employees. (SLO6)
• CLO 8: Analyze the leadership styles of managers. (SLO 6; SLO5)
 • CLO 9: Understand the need of measuring organizational
performance and identify control tools used to monitor and
measure organizational performance. (SLO3)
• CLO 10: Know the dynamics of organizations (how they grow and
change) (SLO1; SLO4)
• CLO 11: Gain practical knowledge on how to turn ideas into a
business (covering idea generation technique, concept
development, entrepreneurship, pitching) (SLO 4; SLO 1; SLO 6;
SLO 5)

Mapping Course Learning Outcomes with Student Outcomes:

SO4:
SO1: SO2: SO3: SO5: SO7:
Environ
CLO/SO Knowle Problem Business Commu SO6: LTR Respons
ment &
dge -Solving Analysis nication ibility
Trends
CLO 1 ×
CLO 2 ×
CLO 3 ×
CLO 4 ×
CLO 5 × ×
CLO 6 ×
CLO 7 ×
CLO 8 × ×
CLO 9 ×
CLO 10 × ×
CLO 11 × × × ×

• SLO1. Field Knowledge.

• SLO2. Problem Solving Skills.
• SLO3. Business Analysis Skills.
• SLO4. Business Environment and Trends Knowledge.
• SLO5. Communication Skills.
• SLO6. Leadership, Teamwork, and Resourcefulness.
• SLO7. Ethical/Social/Cultural Understanding.

Students’ Duties:

 Keep an open mind during class sessions

 Be sure your books, copybooks and stationery are with you in class
 Switch your mobile off
 Present a diversity of challenging techniques to grasp the objectives
 Share in all activities and participate in all class discussions
 Be creative and productive
  Learn new methods of researching
 Make-up exams are done upon the Department’s approval

Make-Up Exam Policy:

Students applying for extensions and/or replacement tests/exams must provide valid reasons and
supporting documentation. Acceptable justifications are limited to:
 Medical injury or illness that is severe or contagious;
 Severe illness of an immediate family member: This provision applies strictly to extreme
cases of illness within the immediate family;
 Death of an immediate family member; and
 Personal emergencies.

Supporting Documentation:
 Medical Certificate: The only accepted medical certificate is the unified medical prescription
form, signed and stamped by the medical practitioner/specialist and the pharmacist, detailing
the treatment/drug(s) given to the student. In the case of COVID-19 infection, a signed and
stamped PCR test report with a QR code should be submitted. After quarantining for 10 days,
a negative PCR test is required for a replacement exam.
 Hospital Records or Healthcare Provider Report: Required for the severe illness of an
immediate family member.
 Death Certificate: Required for the death of an immediate family member.
 Supporting Letter: A letter from the University Counsellor for personal emergencies.
 Any other documentation presented by the student should be considered and approved by the
Academic Committee.

Submission Deadline:
 It is essential that all requests for makeup exams are submitted within 48 hours of the exam
date. Requests submitted after this deadline will be automatically rejected.

Approval Process:
 For Assessments Below 20%: The instructor and the program coordinator can, at their own
discretion, approve extensions and replacements for assessment tasks whose weight does not
exceed 20% of the overall course average. This excludes term, midterm, and final exams.
 For Major Assessments: For term exams, midterm exams, final exams, and assessment tasks
exceeding 20% of the overall course weight, the approval of the Dean is required in addition
to that of the instructor and the program coordinator of the concerned department.

Coordination:
  The administration of all replacement exams shall be coordinated between the college and the
Office of the Registrar.

Grading Ssystem:

Effective Spring 2023-2024, minor amendments to the grading system at Phoenicia University were
implemented. Pursuant to these adjustments, the numerical range and quality points remained
unchanged, with only the equivalence of letter grades being revised.

Letter Grade Quality Points Percentage

A 4 A ≥ 90

A- 3.66 87 ≤ A- < 90

B+ 3.33 83 ≤ B+ < 87

B 3 80 ≤ B < 83

B- 2.66 77 ≤ B- < 80

C+ 2.33 73 ≤ C+ < 77

C 2 70 ≤ C < 73

C- 1.66 67 ≤ C- < 70

D+ 1.33 63 ≤ D+ < 67

D 1 60 ≤ D < 63

F 0 F < 60

P Pass

P* Credit Binary Grading Pass

R Repeat

W Withdrawal
 WF Withdrawal/Fail

WP Withdrawal/Pass

I Incomplete

T Transfer

Prior to Spring 2023-2024, Phoenicia University utilized a grading system, as detailed in the below
table.

Letter Grade Quality Points Percentage

A 4 A ≥ 96

A- 3.82 90 ≤ A- < 96

B+ 3.66 87 ≤ B+ < 90

B 3.33 83 ≤ B < 87

B- 3 80 ≤ B- < 83

C+ 2.66 77 ≤ C+ < 80

C 2.33 73 ≤ C < 77

C- 2 70 ≤ C- < 73

D+ 1.66 67 ≤ D+ < 70

D 1.33 63 ≤ D < 67

D- 1 60 ≤ D- < 63

F 0 F < 60

P Pass

P* Credit Binary Grading Pass

R Repeat

W Withdrawal
 WF Withdrawal/Fail

WP Withdrawal/Pass

I Incomplete

T Transfer

Course Policy:

 60 is the minimum passing grade.

 Punctuality is also crucial. If you are late more than 10 minutes to class, you are considered
absent
 Students are required to submit all assignments on time.
 Keep a folder for portfolio assessment that includes the course syllabus, handouts, homework
assignments, comments, quizzes, drafts and texts of research and proposal etc.
 Avoid plagiarism, redundancy and basic research errors
 Write effectively and show proficiency in citation of sources
 Behave with academic integrity and maintain a positive attitude

Grading policy:
Your work will be assessed in a variety of ways: participation in class, completion of tasks according
to deadlines, homework(s), midterm, final exam etc.

• Attendance & Participation

10%
• Tasks (project, homework, quizzes, classwork, etc.)
20%
• Mid-Term 30%
• Final Exam 40%

Week Topics Assessment

Introduction In-class
Week 1 Chapter 1: Managers in the discussion
Workplace
Week 2 Chapter 1: Managers in the In-class
Workplace (part II) Chapter 1a. discussion
Management History Module
Week 3 Case-study and
Chapter 2: Making Decisions in-class
discussion
Week 4 Chapter 7: Managing Change and Case study and
Innovation + creative thinking in-class
module discussion
+ introducing students’ project
Week 5 Case study and
Chapter 3: Managing the External in-class
Environment and the discussion
Organization’s Culture
Chapter 4: Managing in a Global
Environment
Week 6 Case study and
Chapter 6: Managing Social in-class
Responsibility and Ethics discussion

Week 7 Chapter 8: Planning Work Activities

Week 8 Chapter 9: Managing Strategy Case study and

in-class
discussion
Week 9
MIDTERM EXAM
Exercise and
Week 10 Chapter 10: Designing in-class
Organizational Structure—Basic discussion
Designs
Chapter 11: Designing
Organizational Structural—
Adaptive Designs
Week 11 Chapter 12: Managing Human Exercise and
Resources Managing Your Career in-class
Module discussion
Week 12 Chapter 13: Creating and Case study and
Managing Teams Chapter 14: in-class
Managing Communication discussion
Week 13 Chapter 15: Understanding and Exercise and
Managing Individual Behavior in-class
discussion
Week 14 Chapter 16: Motivating Employees Case study and
Chapter 17: Being an Effective in-class
Leader discussion
Week 15 Case study and
Chapter 18: Monitoring and in-class
Controlling discussion

Review Session and Course Case study and

Mapping in-class
 discussion

Note: Alterations to the above literature may occur through the semester and additional handouts or
films/slides may be utilized.

Class Rules & Discipline

Classroom Etiquette
Cellular phones must be turned off during instruction in the classrooms and laboratories. The first
failure to respect this rule results in a warning. If a student chooses to disregard the warning the
student will be dismissed from class.

Students are also required to use proper social and professional etiquette when using e-mail. Use of
the Phoenicia University network implies consent for monitoring of traffic, which is necessary for
smooth administration of the resource. Phoenicia University does not overlook the use of
inappropriate language when writing messages to instructors, staff, or students. Student initiated
messages to mass audiences that are not part of the normal instructional process are prohibited.

ACADEMIC INTEGRITY

CHEATING
Cheating on exams or other work submitted in fulfillment of course requirements will result in
disciplinary action. Cheating discovered during an exam will result in the exam being collected and
the student being dismissed with instructions for a meeting with the faculty member.

PLAGIARISM
Plagiarism is the presentation of someone else’s ideas or words as your own. Paraphrasing or
extensive rewriting of another’s work is still plagiarism if credit is not given to the author and a
citation of where the information can be found is not listed. This also applies to ideas or words
borrowed from the Internet.
A student who presents a plagiarized work is subject to disciplinary action. A faculty member who
discovers that plagiarized work has been submitted in fulfillment of course requirements will
immediately inform the student and will give the student an opportunity to explain. Students guilty of
plagiarism will be severely penalized. Penalties range from a failing grade to suspension.
SABOTAGE
Students destroying, damaging, or stealing another’s work or working materials (including laboratory
experiments, computer programs, and term papers etc..) are subject to appropriate disciplinary
measures.

FALSIFICATION
Students who misrepresent material or fabricate information in an academic exercise or assignment
(e.g., false or misleading citations, falsification of experiments or computer data) will be held
accountable.

STUDENT ATTENDANCE
Student Attendance is Mandatory. Students are expected to attend all classes, laboratories, or required
fieldwork. Adequate measures will be taken concerning unjustified attendance as per the University’s
rules and regulations.

No student is allowed to attend a class if his/her name does not appear on the class roster.

If a student is absent for more than 25% of the class sessions, he/she will be withdrawn from the
class and will receive a ‘W (Withdraw)’ grade for the course. If a student misses 25% percent of class
sessions after the withdrawal deadline, he/she will receive an ‘F (Failed)’ grade for the course.

The Academic Progress Committee (APC) has the sole discretion to grant exceptions for students
whose attendance has been significantly impacted by exceptional circumstances. The Office of the
Registrar will require supporting and credible evidence before any exceptions can be considered.