ICRC STRATEGY

INSTITUTIONAL STRATEGY

2024–2027
For centuries, wars have profoundly shaped and devastated the lives of people across
continents. The ever-evolving nature, means and methods of warfare continue
to have enduring impacts on individuals and societies. While armed conflicts are often
considered an intrinsic part of human existence, conveying the reality and horror
of war from the perspective of those who suffer its consequences remains an elusive
and challenging, yet necessary, task.

War is the harrowing moment when armed men emerge on the hills overlooking your
village, leaving you with mere minutes to escape. In that split second, you face the
impossible decision of which possessions to take before you flee. Do you prioritize
essential documents, food and clothing, cherished family photographs, or items
of sentimental value?

As you hear the men approaching and gather your children together, apprehension
overwhelms you. How long will you be displaced? Will it be a matter of days, weeks
– or months? You push the thought away as you suddenly realize that your youngest
child is still at school, in a building that will be caught in the crossfire of tanks,
drones and artillery, as rival forces storm the area.

During war, front lines tear through your once peaceful village or town, cutting you
off from friends and relatives, leaving them beyond your reach. In the streets, horrific
massacres play out, night after night, with lifeless bodies an inescapable reminder
of the atrocities committed. Each day in the hospital, you encounter the anguished
look of parents who watch over their injured children, haunted by their inability
to shield them from the relentless shelling and shooting. And in the depths of your
soul, you carry the pain of a missing spouse or sibling, last seen being taken away
at gunpoint in an unmarked vehicle.

War is the anxiety that arises when you approach a local checkpoint. War is the
humiliation of being at the mercy of a person armed with a gun, often so young that
it could be your own son or daughter. In war, there is no escaping the terror that grips
you as you are led blindfolded down unknown corridors by a prison guard, a terror
intensified by the screams of fellow detainees being tortured in neighbouring cells.

Pre-existing structural inequalities and power dynamics are exacerbated during

conflict. The challenges of what you face depend on who you are, and gender
shapes how you experience armed conflict in major ways. You may also face stigma
or discrimination because of this or other factors, such as age, class, disability, race,
religion and sexual orientation.
Modern conflicts expose you to risks from confrontations fought on both physical
battlefields and in cyberspace. They often occur in urban settings, where explosive
weapons tear through your densely populated neighbourhood – taking lives, causing
massive damage and destroying vital infrastructure. Cyber tools are increasingly being
used to shut down civilian infrastructure like hospitals, water systems or electricity
grids, causing mayhem without an actual bullet being fired.

War has undergone profound changes throughout history, but the human suffering
it causes remains the constant. War forces you to witness unspeakable atrocities,
to experience things that should never be endured – and from which there is no full
recovery, even if you ultimately survive the conflict itself. When the guns finally
fall silent, your surroundings are unrecognizable; the social fabric you once knew
is gone, shred to pieces; you coexist with the injured, disabled, traumatized,
displaced and humiliated, all of whom have mustered unimaginable strength, courage
and resilience to survive, but for whom nothing will ever be the same.

The legacy of war lingers for decades, keeping societies trapped in cycles of pain and
uncertainty. You anxiously await the return of a detained loved one or struggle to cope
with the unending trauma that comes from not knowing the fate of a missing brother
or sister. Each time the doorbell rings or a text message arrives, you desperately cling
on to hope, in anticipation of some long-awaited news. Mostly in vain.

Armed conflicts serve as fertile ground where the seeds of hatred are sown. They mark
a time when dialogue ceases and the worst impulses are justified under the guise of an
“honourable cause”. Suddenly, neighbours once known and respected are ostracized
or hunted down; whole communities are wiped out. Today, artificial intelligence and
traditional and social media are amplifying the problem by spreading misinformation
and distorting the news, making it even more difficult to find a peaceful resolution.

Nevertheless, time and again, it has been demonstrated that only through dialogue,
the preservation of some fundamental notion of humanity, a genuine recognition
of the suffering and injustice endured and an insistence on accountability for
perpetrators can opposing communities or countries find lasting paths toward
reconciliation and healing. Unrestrained violence and vengefulness in war – as well as
any unaddressed physical and mental wounds left in its wake – serve only to perpetuate
brutality and dehumanization.

There is no anonymity in death and suffering. Wars are first and foremost defined
by their devastating human consequences.
 WHAT WE STAND FOR
The International Committee of the Red Cross (ICRC) was born on a battlefield,
driven by an outcry and a sentiment that is present in every society and culture:
the fundamental refusal to be indifferent to suffering and an unwavering dedication
to preserving the dignity of people whose lives are shattered by war. This purpose
alone lies at the centre of who we are. It drives our commitment from the day we join
this organization. This is what we proudly stand for – nothing else.

Through compassion and a deep commitment to humanity, the ICRC strives – under a mandate enshrined
in international humanitarian law (IHL), the Geneva Conventions and the statutes of the International
Red Cross and Red Crescent Movement – to protect and assist people affected by armed conflict and other
situations of violence.

We passionately adhere to the Movement’s Fundamental Principles, primarily that of humanity and the
overriding respect for human dignity, as well as to neutrality, impartiality and independence.

Our organization does not take sides in armed conflicts and refrains from engaging in controversies
of a political, racial, religious or ideological nature. At times, this posture is misunderstood. Yet, to the
ICRC, neutrality is an action-enabling principle: it serves to build a humanitarian space in which we can
address delicate challenges in dangerous places that would otherwise
Through compassion and be beyond our reach. Neutrality does not imply silence in the face

a deep commitment to of violations of IHL during conflicts. We prioritize bilateral, confidential

humanity, the ICRC communication with the parties to conflicts so as to foster dialogue
and change behaviour. We may, under certain circumstances and
strives to protect criteria, express our concerns publicly.
and assist people
affected by armed conflicts. ICRC staff endeavour to access populations at risk, as our core mission
is centred on being present and in proximity to affected people.
We work in contested spaces, often where other actors are not present. We believe in the importance
of showing empathy, actively listening and analysing, as well as designing and directly implementing
responses for – and with – individuals and communities. The ICRC distinguishes itself through a unique
operational approach, which combines protection and essential services while promoting adherence
to IHL, embodying the rules that apply in times of armed conflict.

Nothing in these rules is abstract or theoretical. Every article in IHL emerged from the daunting realities
of war. Though at times contested or violated, the Geneva Conventions remain the world’s most ratified
treaties and reflect a shared international consensus on the need to regulate and limit certain kinds
of behaviours during times of armed hostilities. Respecting IHL is the responsibility of both states and
non-state armed groups.

As the guardian of and reference organization for IHL, the ICRC works tirelessly to raise awareness of, develop
and implement this body of law, for its integration into national legislation and the training of armed forces.

In times of conflict, we stand up for people – whether civilians or combatants – to ensure that their rights
and protections under the rules of IHL are upheld. In our daily experience as a front-line humanitarian actor,
we see how IHL plays a vital role in limiting the brutality of armed conflict. Respecting these rules is imperative
in order to save lives, limit suffering and preserve the prospect of future dialogue and a space for peace,
one small step at a time. This is something that the ICRC contributes to, modestly yet importantly, in our role
as a neutral intermediary.

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A central point of our identity is that we operate from within the International Red Cross and Red Crescent
Movement and engage in genuine, mutually enabling and supportive partnerships. The ICRC is proud
to be at the origin of the Movement and we are conscious of our important responsibility to actively
work with National Red Cross and Red Crescent Societies and the International Federation of Red Cross
and Red Crescent Societies (IFRC) to preserve the Movement as a credible and impactful global humanitarian
network.

As an organization, we know what wars are and witness their destructive impact first-hand. Our staff
in conflict zones support those who have lost loved ones and homes, provide medical care to treat appalling
injuries, and fight against torture and rape. We witness the harm inflicted upon vulnerable people worldwide
and the violence resulting from the use of every type of weaponry – from the technologically most advanced
to the home-made – by states and non-state armed groups. It is our duty to highlight these realities
for decision makers and advocate for change through protection dialogue, humanitarian diplomacy
and thought leadership.

While the ICRC’s existence is intrinsically connected to the harsh realities of armed conflict, we firmly believe
that none of the over 100 ongoing conflicts around the world are inevitable. It is the collective responsibility
of the international community to create conditions that are conducive to peace. As a humanitarian
organization, the ICRC also carries the responsibility to speak up for peace, especially in these times when the
possibility of war is raised in public discourse with such unsettling casualness and frequency.

At a time when the world stands on the brink of yet more tragedies, courage for the ICRC lies in giving
modest yet firm reminders to all actors of the urgency to rediscover the humanity in one another.

Mirjana Spoljaric, ICRC President

ICRC

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 Sviatohirsk, Ukraine.
The town has seen heavy
fighting, and a number of
residential buildings have been
destroyed or heavily damaged.
A. Synenko/ICRC

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WHAT WE FACE
The global socio-political landscape is undergoing significant transformations,
departing from the post-World War II era and Cold War struggles. The world
is becoming more multipolar, fragmented and divided, leading to growing and multi-
dimensional confrontations.

Conflicts are escalating on many fronts and often have devastating consequences. Major international
and non-international armed conflicts involve a variety of state actors and non-state armed groups, while
other situations of violence impact populations in numerous countries around the globe. The proliferation
of armed actors, combined with the high intensity of conflicts, presents significant security and safety
challenges to humanitarian organizations. This is compounded by hateful speech and attitudes,
misinformation and disinformation. Arms treaties have also been allowed to lapse, and there is a heightened
risk of the use of nuclear weapons.

In addition, new technologies, artificial intelligence, cyber warfare, autonomous weapons and the
digitalization of conflict all create complex physical and digital battlefields, with blurred lines between
the civilian and military domains. The pace of change further complicates humanitarian preparedness
and response. Conflict prevention and resolution mechanisms are hindered by political divisions; this results
in prolonged suffering, setbacks in terms of a country’s development and displacement. There are also rising
concerns regarding the ability to foster consensus around new international legal frameworks.

Furthermore, the accelerating and critical effects of climate change compound the already dramatic
conditions faced by conflict-affected communities. Droughts, floods, desertification, unpredictable weather
patterns and environmental degradation all make the survival of these communities more difficult,
severely threatening their coping mechanisms. Growing demographic pressures, combined with economic
exploitation and poverty, also lead to instability and large-scale
population movements. Conflicts are
escalating on
At present, the attitudes towards international development and
many fronts and often
humanitarian action are undergoing significant change. For instance,
the discussions surrounding the localization and decolonization
have devastating
of aid serve as examples of a profound re-evaluation of conventional consequences.
practices, which have been criticized as patronizing and reflective
of outdated mindsets and unequal power dynamics. Approaches deemed to be externally imposed
and lacking in appreciation for local expertise and mechanisms, as well as dishonest partnership models,
are increasingly being met with resistance.

Finally, funding for humanitarian work is experiencing significant shortfalls and a paradigm shift.
These changes are expected to have a lasting impact moving forward, prompting a fresh evaluation
of funding models that will better encompass the diverse global landscape – this includes not only state
and international financial institutions, but also private philanthropic donors.

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 WHAT WE FOCUS ON
STRATEGIC ORIENTATIONS
In these polarized and transformative times, the ICRC’s role remains as relevant as ever.
Our goal is to effectively protect and assist conflict- and violence-affected people, firmly
stand up for the Fundamental Principle of humanity, and uphold IHL in dialogue with
states and non-state armed groups.

Our aims are unambiguously forward-looking. The ICRC embraces the profound changes taking place
in terms of the challenges, perspectives and working methods that mark the world of humanitarian action.
We are setting priority orientations that reflect a determination to centre upon what lies at the heart
of our mandate, with the belief that clarity of focus is the best way to prepare for a meaningful impact
in uncertain times.

Five orientations aim to enhance the relevance and impact of our work through activities such as upholding
the centrality of protection, promoting IHL, enhancing response quality, affirming an identity within
the Movement and engaging with a diversity of perspectives on humanitarian action. A further three
enabling orientations focus on bolstering institutional readiness through risk management optimization,
digital transformation and staff cohesion. The ICRC will address these orientations through modernization,
creativity, adaptation and strategic investments. These orientations are integrated into the organization’s
annual planning and budgeting processes and are complemented by an implementation plan.

The progress of the strategy will be measured against the following indicators:
• the extent to which people affected by armed conflict and other situations of violence access relevant
and impactful protection and assistance
• the level of recognition of the ICRC’s positions on key subject matters, such as the protection
of civilians and individuals hors de combat, and the rights of detainees, missing persons
and other affected people
• the extent to which the ICRC can access people in places affected by armed conflict or other
situations of violence
• the effectiveness of the ICRC’s coordination with Movement partners
• the level of motivation, internal cohesion and trust among staff
• the level of financial stability within the organization.

In addition, six cross-cutting approaches are necessary to ensure effective and responsible humanitarian
action in the areas of: security management and duty of care; accountability to affected populations;
communication; climate and conflict; gender, diversity and inclusion; and impact, evaluation, learning
and innovation.

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 STRENGTHENING THE ICRC’S RELEVANCE AND IMPACT

Upholding the A new

centrality of protection Enhancing the humanitarianism
response impact in Affirming our identity
and the role of a for a changing
Promoting international acute and protracted within the International
neutral intermediary world
humanitarian law as a phases of conflicts, Red Cross and
global political priority as well as other Red Crescent Movement
situations of violence

BOLSTERING ORGANIZATIONAL READINESS AND EFFICIENCY

Optimizing risk management and financial stability

Accelerating the digital transformation

Enhancing skills, trust, cohesion and responsibility

Illustration by R. Banerjee/ICRC

CROSS-CUTTING APPROACHES
S ec
ur i t y
manag ic a t i o n
ement an
d du t y Commun
of c are s
Clima Accountabilit y to af fected population ov a t i
on
t e a nd c d in n
ng a n
onflict t ion, learni
Gender, diversit y and inclusion Impact, evalua

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 Gaza Strip.
An ICRC nurse holds
a patient receiving
anaesthesia before
an operation.
ICRC

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A. STRENGTHENING THE ICRC’S
RELEVANCE AND IMPACT

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M. Cattani/ICRC

Mopti, Mali.
A child held in detention.

1. UPHOLDING THE CENTRALITY OF PROTECTION

AND THE ROLE OF A NEUTRAL INTERMEDIARY

Goal
States and non-state actors fulfil their obligations under IHL and uphold
the rights of individuals, thus preserving the lives, security, dignity,
and physical and mental well-being of people affected by armed conflict
and other situations of violence.

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 In affirming its pivotal role in humanitarian protection, the ICRC consistently embraces
and acts upon its mandated protection-related responsibilities at all levels of its
leadership at headquarters and in the field. The organization will strive to enhance
its capabilities and foster innovation in the following areas.

1.1 Strengthening engagement and protection dialogues

The ICRC prioritizes direct and confidential interactions with state and non-state actors, as well as other
relevant stakeholders. It draws their attention to the consequences in humanitarian terms of armed conflict
and reminds them of their obligations under IHL and other applicable bodies of law. By building diverse
networks, the ICRC aims to promote behavioural change, prevent, and mitigate the impact of, violations
of IHL, and shape policies.

1.2 Implementing protection activities

The ICRC carries out protection activities for the direct benefit of individuals and communities who
are impacted by armed conflict and other situations of violence. These activities aim to reduce risks
and vulnerabilities, and to uphold the rights of civilians, prisoners of war, detainees, people who have
been separated from their loved ones, the missing or deceased and their families, the wounded and sick,
victims of sexual violence, children, persons with disabilities, and other affected people. These efforts
are complemented by essential services and prevention activities to achieve effective protection outcomes
and by collaboration with National Societies and other local actors.

1.3 Acting as a neutral intermediary

The ICRC proactively asserts its role as a neutral intermediary to address challenging humanitarian
problems. It leverages its experience to facilitate dialogue between conflicting parties, with the aim
of injecting humanitarian considerations into negotiations or attempts at resolving disputes. The role
of neutral intermediary also seeks to preserve a space for dialogue and action towards confidence-building
and, ultimately, conflict resolution.

1.4 Upholding cross-cutting approaches

The ICRC aligns its multidisciplinary responses with realities in the field, leveraging its proximity
to and interactions with affected communities in order to design and implement its humanitarian work
in close collaboration with them; adopts perspectives and approaches that factor gender, age and disabilities
into its response, to ensure that its activities recognize and address the distinct vulnerabilities and capacities
of affected people; and applies improved evidence-based approaches, utilizing data in an effective and timely
manner in order to inform its decision-making and protection strategies.

1.5 Enhancing understanding of the risks posed by artificial intelligence and new technologies in warfare
To effectively address these challenges, the ICRC improves its protection methodologies by modernizing
its knowledge and capabilities. In addition, it establishes external partnerships in order to gain insights
and expertise from relevant stakeholders.

1.6 Establishing protection dialogue and action as foundational competencies

The ICRC prioritizes the development of staff expertise and capabilities in the field of protection, both
for generalists and specialists, ensures a sufficient professional workforce that is focused on protection,
and fosters a culture of protection across the organization through integration, training and mentoring.

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Y.S. Montero/ICRC

An ICRC staff member talks

to a member of a non-state
armed group in Colombia.

2. PROMOTING INTERNATIONAL HUMANITARIAN LAW

AS A GLOBAL POLITICAL PRIORITY

Goal
The human cost of war is reduced by upholding IHL, elevating it
to a global political priority, and reinforcing the consensus surrounding
the rules applicable to armed conflicts, as well as the limits imposed
on the means and methods of warfare.

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 As the nature of warfare has evolved over time, IHL has also been continually enriched.
In order to assume its role as the guardian, promoter and thought leader of this body
of law to the fullest extent, the ICRC undertakes the following.

2.1 Making IHL a global foreign policy priority

The ICRC mobilizes all states party to the Geneva Conventions; interacts with non-state armed groups;
and strategically engages in regional and global multilateral forums, as well as with National Societies and
academia, with a steadfast commitment to reinforcing the universality and enduring significance of IHL.
This requires safeguarding its principles and provisions from the temptations of what may be politically
expedient at any given time.

2.2 Building bridges for IHL

In an ever-changing world, the ICRC fosters principled and inclusive dialogue with stakeholders across
continents – addressing evolving challenges; listening to diverse perspectives; building bridges between
cultures, religions and IHL; and integrating local preventive and protective traditions into this dialogue,
so as to promote adherence to IHL in armed conflicts. This approach enriches the ICRC’s narratives on IHL,
anchoring them more effectively in diverse settings and customs.

2.3 Enhancing prevention and bringing IHL home

As it places a strong emphasis on prevention during peacetime, the ICRC actively supports the integration
of IHL treaties into national legislation and policies; stimulates awareness of this body of law among
governments; encourages the endorsement of new treaties; provides training on the rules of war for the
armed forces, diplomats, judges and parliamentarians, promoting an overall deeper understanding of IHL;
and nurtures a culture of accountability.

2.4 Assuming IHL thought leadership

The ICRC conducts comprehensive analyses on the ever-evolving nature, means and methods of warfare.
Through its extensive field presence and concrete understanding of the impact of armed conflicts, it collects
substantial evidence to help shape new IHL initiatives, particularly in relation to weapons and restrictions
on their use. It also takes a proactive role in engaging in dialogue and interacting with various actors –
including states, non-state entities, National Societies, academia and other actors of influence – to help
ensure the future relevance of and respect for IHL.

2.5 Understanding and responding to the impact of new technologies in warfare, including on IHL
One of the ICRC’s primary focuses is understanding and responding to the impact of new technologies
on warfare and IHL. It actively engages in dialogue with states, non-state armed groups and other relevant
actors with the aim of emphasizing the applicability of IHL to domains such as cyber warfare, autonomous
weapons, artificial intelligence and outer space, as well as advocating for new frameworks, wherever relevant.
It assumes leadership by developing initiatives, such as the creation of a digital emblem, among others.

2.6 Affirming the link between IHL and peace

The ICRC firmly emphasizes the inherent connection between IHL, humanitarian principles and peace.
It views IHL as an integral part of the broader international legal framework, which is centred on peace.
Leveraging its role as a neutral intermediary, the ICRC offers its services and seizes opportunities to promote
the humanitarian aspects of conflict prevention as well as conflict or dispute resolution.

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 West Hararghe, Ethiopia.
People queue to receive food
and seed from the ICRC.

3. ENHANCING THE RESPONSE IMPACT IN ACUTE

AND PROTRACTED PHASES OF CONFLICTS,
R. Sidler/ICRC

AS WELL AS OTHER SITUATIONS OF VIOLENCE

Goal
The specific needs of populations affected by armed conflict are addressed
in a timely and relevant manner. The response takes into account the nature
of the situation, the phases of conflict, the vulnerabilities and abilities of the
affected people, and the capabilities of local and international actors.

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 To effectively address the specific needs of conflict-affected populations and achieve
protection outcomes, the ICRC upholds its core responsibilities of delivering a targeted
multidisciplinary response. It does so through protection, assistance and prevention
activities in international armed conflicts, where it acts as it is mandated to do
by the Geneva Conventions; in non-international armed conflicts, where it enjoys
a right of humanitarian initiative based on IHL; and in other situations of violence,
where it may offer its services based on the Statutes of the Movement.

3.1 Adapting to and effectively preparing for diverse and specific situations of armed conflict
The ICRC deliberately tailors the deployment of its activities to the different types and phases of conflict.
It cultivates this by customizing operational and logistical capabilities, learning from experience,
incorporating innovative services and approaches, and developing and maintaining relevant skills through
training.

3.2 Responding to emergencies

The ICRC strengthens its response to the sudden onset or acute phases of conflict by streamlining decision-
making processes, as well as improving and simplifying operational, administrative and procurement
procedures. While it initially limits the range of its services and accelerates deployments to enhance
the timeliness and relevance of its emergency response, it closely collaborates with National Societies
and progressively adapts the scope of its services to assist affected people, in accordance with their needs.

3.3 Responding to the protracted phase of conflict

The ICRC adapts its response to long-standing conflicts, relying on its range of protection and essential
services, with a focus on sustainable impact. It provides direct humanitarian aid while also supporting
institutions in sectors such as health, food production, water, detention and the law. During this phase,
the ICRC enhances its partnerships with local and international actors, as well as with National Societies,
to sustain access to services and design collaborative approaches that support handovers and exit
strategies.

3.4 Responding to post-conflict phases

The ICRC addresses the lasting consequences of war and mobilizes the parties involved to assume their
continued responsibilities under IHL. This includes efforts to secure the release of prisoners of war and
to visit detainees; search for missing persons and ensure the proper management of the dead, as well
as support their families; strengthen the resilience of displaced people; and address the issue of weapon
contamination.

3.5 Analysing and adapting to the future of warfare

The ICRC ensures the enduring relevance of its operational procedures and capabilities. It does so through
an improved understanding of complex and overlapping factors such as the effects of climate change
and pandemics on conflict-affected populations, as well as the growing impact of new technologies, cyber
operations, artificial intelligence and autonomous weapons in conflicts. The ICRC recognizes the need
to enhance its capacity to respond to these cumulative effects on the impacted communities, in particular
through partnerships.

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M. Al Humaidi/Jordan National
Red Crescent Society

Staff from the ICRC, IFRC and

Jordan National Red Crescent
Society celebrate World Red Cross
and Red Crescent Day.

4. AFFIRMING OUR IDENTITY WITHIN

THE INTERNATIONAL RED CROSS
AND RED CRESCENT MOVEMENT

Goal
The International Red Cross and Red Crescent Movement is a leading force
for humanity and stands for principled, effective and cooperative humanitarian
action and collective impact across the full spectrum of crises, from armed
conflicts to natural and other disasters.

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 The ICRC is proud of its identity, one which is firmly grounded within the Movement,
and is committed to confidently and purposefully cooperating with all National
Societies and the IFRC to strengthen the Movement as a credible and impactful
global humanitarian network, with mutual recognition of each component’s
respective mandates, roles and responsibilities. This commitment is achieved in
the following ways.

4.1 Improving collaborative mindsets and ways of working

In a changing humanitarian landscape, the ICRC partners with National Societies to develop robust
operational responses for populations affected by armed conflict and other situations of violence.
It is committed to strengthening partnership mindsets and approaches in order to ensure reliability,
predictability and consistency. The shift from intention to practice necessitates honest dialogue and
learning lessons from and with National Societies and the IFRC, as well as transparent and genuine feedback
on the respective expectations.

4.2 Safeguarding the space for principled humanitarian action

With the aim of enhancing access to conflict-affected populations, ensuring the sustainability of their
respective operations and achieving their common goals at the local and global levels, the ICRC and
National Societies intentionally leverage one another’s specific relationships with states – with the former
deriving its independent mandate from states, and the latter serving as auxiliaries to public authorities
in the humanitarian field. The ICRC lives up to its primary responsibility in upholding and raising awareness
of the Fundamental Principles within the Movement.

4.3 Advocating for coordinated Movement responses

The ICRC assumes its statutory responsibilities and advocates for coordinated Movement responses.
As a co-convener, and in line with the Seville Agreement 2.0 and the Movement’s Fundamental Principles,
it works hand-in-hand with host National Societies as conveners in order to ensure the effective
and impactful coordination of the Movement’s responses to armed conflicts and other situations of violence.

4.4 Collaboratively understanding a rapidly changing world

Together, the ICRC, National Societies and the IFRC analyse evolving global dynamics and raise our voice
as a Movement to influence and address key issues that impact the lives, dignity, health and well-being
of people and communities worldwide.

4.5 Enabling National Society responses and capabilities

In addition to its direct response to the needs of affected populations, and in consultation with the IFRC,
which has a primary responsibility in National Society development, the ICRC invests in strengthening
National Societies’ capabilities and supports them in delivering principled and relevant responses. The goal
is to achieve greater and sustainable humanitarian impact, stronger influence on the authorities and parties
to conflicts, and improved management of reputational risks.

4.6 Building financial sustainability

The ICRC cooperates and coordinates with National Societies and the IFRC to increase the financial resources
available for the Movement, based on agreed guidelines and principles.

4.7 Enhancing knowledge and capacities of the Movement within the ICRC
To live up to these commitments, the ICRC undertakes efforts to improve the internal vision of, commitment
to and understanding of Movement relations across the organization. It commits to greater consistency
of dialogue, interaction and partnering at all levels.

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A. Mohamed/ICRC

Somalia, Lafoole. The ICRC works

with an agricultural cooperative to
provide training, drought-resistant
seed, farming tools and cash grants.

5. A NEW HUMANITARIANISM
FOR A CHANGING WORLD

Goal
Profound political and societal changes at a global level, evolving paradigms
around war and peace, and debates on the importance of supporting
and enabling local humanitarian action necessitate a re-evaluation
of mindsets, policies and practices.

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 Recognizing these profound shifts and critical debates, the ICRC commits to the
following external and internal actions and interactions.

5.1 Taking a leading role in policy debates on the future of humanitarian action
The ICRC engages in local, regional and global discussions, critically evaluating the impact of traditional
humanitarian concepts, addressing power imbalances in aid delivery and exploring new paradigms
for humanitarian action. It actively listens, learns and innovates the design of its policies and methodologies.
It contributes to debates by drawing on its field and legal expertise.

5.2 Strengthening local partnerships

The ICRC interacts at the most local level with affected people and communities, aiming to design responses
together with them. The ICRC builds upon its existing practice of partnering with local institutions
and National Societies. It actively engages with diverse local actors in order to integrate their perspectives,
experience of local protective mechanisms and good practices into its operations.

5.3 Embracing diversity of perspectives

The ICRC enhances its collective ability to understand multiple social, cultural and other perspectives,
thereby helping to improve operational decision-making. To this end, the ICRC recognizes the value
of diversity within the organization and aims, at all levels of its hierarchy, to have a workforce that better
reflects the multidimensional fabric of our world.

5.4 Underscoring the universality of the ICRC’s mandate

The ICRC’s governance body remains non-political, mono-national and anchored in Swiss law. In order
to foster greater understanding of global affairs and humanitarian action as well as seek structured input
for its institutional deliberations, it engages in consultations with international personalities, reflecting
geographically diverse perspectives.

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 Mokha Airport, Yemen.
An operation involving the release and
repatriation of detainees is carried out
with the support of the ICRC.
M. Al-Baraa/ICRC

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B. BOLSTERING ORGANIZATIONAL
READINESS AND EFFICIENCY

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I. Adnan Sherkhan Mohammed Al Genkw/ICRC

ICRC staff member in Mosul, Iraq.

6. OPTIMIZING RISK MANAGEMENT

AND FINANCIAL STABILITY

Goal
The ICRC is professionally managed and governed. It strives for the highest standards
of transparency, accountability and efficiency. A modernized, aligned, streamlined
and effective risk and financial management system supports the ICRC’s improved
operational and institutional decision-making and its relevance, service delivery,
credibility, accountability and impact. It ensures it has optimal financial resources
that allow for the predictable delivery of its services and a timely response
to unforeseen crises.

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 The ICRC’s mission and operations entail inherent risks that require effective
management. This involves determining risk appetite, anticipating and avoiding
specific risks, limiting negative consequences and establishing proper acceptance
levels. By optimizing financial management and fostering innovation, the ICRC
reduces risk, avoids duplications, standardizes procedures, promotes transparency
and accountability, and encourages knowledge sharing for improved financial
governance and compliance.

6.1 Optimizing and modernizing financial management

The ICRC creates a senior role of Chief Financial Officer and establishes a robust financial function that
is overall responsible for the conduct of all the organization’s financial activities, including those
implemented through Global Shared Services. This strengthens financial strategies and management;
promotes a strong financial culture; enhances ownership of financial health; and drives financial risk
management and compliance, including with internal controls and process improvements, thereby providing
strategic analysis and guidance.

6.2 Improving efficiencies and financial controls

The ICRC integrates income and expenditure management. This consolidates financial processes
and systems, providing a comprehensive view of performance and effective resource allocation. It supports
decision-making, identifies cost-saving opportunities and optimizes financial resources.

6.3 Enhancing financial stability

The ICRC strategically diversifies its funding sources among states, multilateral institutions, development
banks and private actors. It fosters coordination and resource mobilization with the other components
of the Movement. It builds strategic partnerships with the corporate sector and philanthropic foundations
that provide financial support and access to resources, expertise and innovative solutions.

6.4 Ensuring conformity with policies and legal frameworks

The ICRC strengthens compliance and oversight functions. This involves implementing robust mechanisms
such as internal audits for corrective actions and external reviews to assess compliance with international
standards, promoting transparency and accountability.

23
 An orthopaedic technologist takes
measurements and enters the information
directly into the database. The University
of Maiduguri Teaching Hospital in Nigeria
is supported by the ICRC.
A.K. Fatai/ICRC

7. ACCELERATING THE DIGITAL TRANSFORMATION

Goal
In an ever-evolving world, the ICRC recognizes the importance of seizing digital
opportunities to enhance its operational capabilities; support a leaner,
more agile and cost-efficient organizational model; and increase accountability
and transparency.

24
 In order to significantly advance its digital transformation, the following initiatives are
essential for the ICRC to harness digital potential, seize new opportunities and navigate
the evolving landscape of humanitarian work with efficiency and effectiveness.

7.1 Improving digital organization, processes and systems architecture

The ICRC is committed to refining its processes and systems, creating a cohesive digital ecosystem that
reduces redundancies and inefficiencies. By building a unified digital backbone, the organization supplements
its global physical presence with enabling digital means. This facilitates direct and digital interactions
between the ICRC, conflict-affected individuals and external partners, donors and suppliers. The goal is to
optimize the utilization of digital assets and human capital, ensuring that investments made in the coming
years yield maximum impact.

7.2 Developing and implementing a comprehensive cyber security strategy

The ICRC mitigates cyber security threats, protects sensitive data and information and ensures the continuity
or rapid restoration of operations following a cyber incident.

7.3 Investing in research and development

In order to remain future-ready in the digital sphere, the ICRC commits to engaging in research, testing
and the coordinated scale-up of digital innovations. By continually anticipating needs, threats
and disruptions, it stays at the forefront of digital advancements.

7.4 Safeguarding ICRC Archives

The modernized and unified ICRC digital ecosystem is crucial in preserving the organization’s invaluable
UNESCO-registered archives. This system not only ensures the protection of historical documents, but also
facilitates the documentation of the development of IHL and the ICRC’s history.

7.5 Leading by example

The ICRC places great emphasis on ensuring that the use of digital technologies aligns with the Movement’s
Fundamental Principles, as well as with the ICRC’s own working methods. This commitment ensures
accountability to conflict-affected individuals, secures the protection of data entrusted to the organization
and provides transparency to donors. It further guides the choice of the ICRC’s technologies, infrastructure
and partnerships.

25
K.K. Myo/ICRC

Kachin State, Myanmar.

An ICRC staff member
teaches children about
the dangers of landmines.

8. ENHANCING SKILLS, TRUST,

COHESION AND RESPONSIBILITY

Goal
The ICRC’s relevance and impact are safeguarded by a collective focus on its
mission and principles, and through clarity about what the ICRC stands for.

26
 Responding to complex situations, dealing with extensive human suffering and often
facing intense professional stress, the ICRC emphasizes leadership responsibility
and transparency about its capabilities and limitations, in order to forge cohesion and
trust. Staff uphold values of respect, compassion, collaboration and impact, which
leaders are expected to embody and promote. The ICRC values competency, diversity
and inclusion within the organization and aims to cultivate a workforce where people
from all backgrounds feel respected, supported and have a deep sense of belonging.
To achieve this, the ICRC will enable managers to lead diverse teams inclusively
and provide equitable career opportunities.

8.1 Investing in our people

The ICRC fortifies its recruitment processes, talent management strategies, diversity initiatives and
an inclusive workplace culture. It values all its staff – generalist and specialist, resident (national) and mobile
(international) – and relies on their unique roles, skills and contributions. Striving for fairness in terms
of giving opportunities, the organization attracts qualified individuals and invests in their development,
thereby strengthening the very fabric of its operational foundation and aligning with its primary goals.

8.2 Building unity of purpose

The ICRC places a priority on establishing a comprehensive and dedicated staff integration course within
the programme. This reinforces cohesion and fosters a shared understanding of the organization’s
vital humanitarian mission. The integration programme focuses on humanitarian law and action;
the Fundamental Principles; the essence of protection dialogue and action; the provision of essential services;
security management and duty of care; nurturing Movement relations and partnership competencies;
and cultivating a broader understanding of human resources and financial knowledge and responsibilities.

8.3 Enhancing performance and effectiveness

The ICRC promotes an environment that is conducive to knowledge sharing and continuous learning.
This is accomplished through effective communication channels, effective feedback mechanisms and
open dialogue with staff. The organization is continuously evaluating its people management strategies
and actively seeks opportunities for improvement. Platforms for dialogue serve as a space to discuss
operational challenges, ethical dilemmas and crucial challenges in people management.

8.4 Ensuring optimized internal functioning and resilience

The ICRC strengthens leadership responsibility and accountability within the organization, adapts
its organizational model, gives top priority to – and empowers – field delegations and fosters a caring
internal environment. It aims to establish coherence, integrity and alignment with its vision and objectives,
and implements a leaner and more adaptable organizational design. The ICRC addresses the management
of multiple crises while ensuring the seamless continuity of day-to-day activities.

27
 Al-Hawl camp for internally
displaced people, Syria.
This ten-year-old boy was injured
before arriving at the camp and
needed surgery on his leg. When
he went for his operation, his
siblings cried, thinking they
would not see him again.
H. Vanesian/ICRC

28 29
 CROSS-CUTTING APPROACHES
The ICRC is dedicated to improving the quality, impact and accountability of its
operations by taking the following six cross-cutting approaches.

SECURITY MANAGEMENT AND DUTY OF CARE

The ICRC prioritizes the safety of its staff and the continuity of its operations, which
allows the organization to maintain its ability to operate in some of the most dangerous
environments. It continuously improves its ability to identify and mitigate security risks
in order to enhance its overall resilience. By investing in robust preparedness measures,
the ICRC minimizes the impact of potential crises and ensures a swift and efficient response
when they do occur. The ICRC owes its staff a duty of care in relation to their health, safety
and security at work, during and after their employment.

ACCOUNTABILITY TO AFFECTED POPULATIONS

The ICRC puts people at the centre of its work, actively including them in designing
humanitarian activities. It ensures transparency regarding its capabilities and limitations,
and engages communities in meaningful discussions on needs, solutions and relevant
activities. It enhances needs assessments and feedback mechanisms, and adjusts
its operations to align with their priorities. Through continuous learning and adaptation,
the ICRC addresses the humanitarian consequences of conflict, minimizes risks and tackles
behaviours that undermine the safety and dignity of affected individuals.

COMMUNICATION
At the core of the ICRC’s work is its focus on conflict-affected people. Their experiences
and perspectives serve as the foundation for the organization’s communication efforts.
By humanizing the consequences of war, the organization aims to preserve the dignity
of these individuals and shed light on the true impact that conflict has on them.
The ICRC’s communication emphasizes the importance of IHL in protecting people during
armed conflict and supports the ICRC’s operational efforts by highlighting its prevention,
protection and assistance activities. It showcases the added value of these actions,
and recognizes the contributions of Movement partners and positive outcomes for affected
people. In conjunction with humanitarian diplomacy and policy dialogue, communication
also plays a crucial role in advocating for the organization’s mission. Managing security
and perception challenges is another aspect of the ICRC’s communication strategy.
This includes combating misinformation, disinformation and hate speech that is directed
at the organization and its staff. Emphasizing the ICRC’s neutrality helps to underscore
its access, action-enabling values and trust-building efforts.

30
CLIMATE AND CONFLICT
The ICRC supports conflict-affected communities in adapting to climate change
and mitigating environmental degradation. It commits to reducing greenhouse
gas emissions and reinforces IHL aimed at protecting the environment. The ICRC
collaborates with states and other actors to reinforce their respective laws, policies
and practices, so as to help ensure improved protection of the environment from
the devastating impact of war. In order to achieve these objectives, it integrates climate
and environmental risks into all of its programmes and maintains close cooperation
with other Movement components.

GENDER, DIVERSITY AND INCLUSION

The ICRC recognizes that gender and all diversity factors shape humanitarian needs
and people’s access to its services. It enhances its internal capacity to analyse, innovate
and respond to diversity-related concerns by incorporating a gender perspective
and promoting inclusive humanitarian action. The ICRC commits to fostering a safe,
healthy and respectful environment with diverse representation and equitable treatment
for its staff. Preventing sexual exploitation, abuse and harassment is a crucial part
of this commitment.

IMPACT, EVALUATION, LEARNING AND INNOVATION

The ICRC actively integrates creativity and innovation into its operational
and management approaches. The organization is committed to enhancing
its evaluative practices and fostering evidence-based decision-making. By generating
objective and relevant data, it ensures that findings influence organizational decision-
making, strategy development and planning processes. These processes are closely tied
together and contribute to the ICRC’s Planning for Results system.

To review the present strategy, the ICRC has set specific targets. Each implementation
year will see one targeted evaluation to assess the progress that has been made.
In addition to these, a dedicated review will be conducted in the second half of 2026,
to inform the next Institutional Strategy.

31
 The Caquetá Department
in Colombia has been hit hard
by armed conflict. This man
and his wife have been looking
for their daughter for 18 years.
I. Ortigosa/ICRC
 During a trip to Mamdi Department,
Chad, the ICRC raises awareness
of international humanitarian law
with local civil defence groups.
A. Comninos/ICRC

Cover photo: Aleppo, Syria. A mother who had to flee from her home tends to her child and bakes bread
in the street, which is only a block away from the front line.
H. Vanesian/ICRC
11.2023

International Committee of the Red Cross

250

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