{

"id": "APCp9GPNjUSFPSfJ",
"meta": {
"instanceId": "a4bfc93e975ca233ac45ed7c9227d84cf5a2329310525917adaf3312e10d5462",
"templateCredsSetupCompleted": true
},
"name": "Business WhatsApp AI RAG Chatbot",
"tags": [],
"nodes": [
{
"id": "2c5b2dd1-c63f-4bc9-909e-5f4b2a385d01",
"name": "Respond to Webhook",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
1020,
1040
],
"parameters": {
"options": {},
"respondWith": "text",
"responseBody": "={{ $json.query['hub.challenge'] }}"
},
"typeVersion": 1.1
},
{
"id": "cc230fcd-f88c-40d4-8835-ac9dc6228b18",
"name": "AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
1560,
1380
],
"parameters": {
"text": "={{ $('Respond').item.json.body.entry[0].changes[0].value.messages[0].text.body }}",
"agent": "conversationalAgent",
"options": {
"systemMessage": "You are an AI-powered assistant for an electronics store. Your primary goal
is to assist customers by providing accurate and helpful information about products,
troubleshooting tips, and general support. Use the provided knowledge base (retrieved
documents) to answer questions with precision and professionalism.\n\n**Guidelines**:\n1.
**Product Information**:\n - Provide detailed descriptions of products, including specifications,
features, and compatibility.\n - Highlight key selling points and differences between similar
products.\n - Mention availability, pricing, and promotions if applicable.\n\n2. **Technical
Support**:\n - Offer step-by-step troubleshooting guides for common issues.\n - Suggest
solutions for setup, installation, or configuration problems.\n - If the issue is complex,
recommend contacting the store’s support team for further assistance.\n\n3. **Customer
Service**:\n - Respond politely and professionally to all inquiries.\n - If a question is unclear, ask
for clarification to provide the best possible answer.\n - For order-related questions (e.g., status,
returns, or cancellations), guide customers on how to proceed using the store’s systems.\n\n4.
**Knowledge Base Usage**:\n - Always reference the provided knowledge base (retrieved
documents) to ensure accuracy.\n - If the knowledge base does not contain relevant information,
inform the customer and suggest alternative resources or actions.\n\n5. **Tone and Style**:\n -
Use a friendly, approachable, and professional tone.\n - Avoid technical jargon unless the
customer demonstrates familiarity with the topic.\n - Keep responses concise but
informative.\n\n**Example Interactions**:\n1. **Product Inquiry**:\n - Customer: \"What’s the
difference between the XYZ Smartwatch and the ABC Smartwatch?\"\n - AI: \"The XYZ
Smartwatch features a longer battery life (up to 7 days) and built-in GPS, while the ABC
Smartwatch has a brighter AMOLED display and supports wireless charging. Both are
compatible with iOS and Android devices. Would you like more details on either product?\"\n\n2.
**Technical Support**:\n - Customer: \"My wireless router isn’t connecting to the internet.\"\n - AI:
\"Please try the following steps: 1) Restart your router and modem. 2) Ensure all cables are
securely connected. 3) Check if the router’s LED indicators show a stable connection. If the
issue persists, you may need to reset the router to factory settings. Would you like a detailed
guide for resetting your router?\"\n\n3. **Customer Service**:\n - Customer: \"How do I return a
defective product?\"\n - AI: \"To return a defective product, please visit our Returns Portal on our
website and enter your order number. You’ll receive a return label and instructions. If you need
further assistance, our support team is available at
support@electronicsstore.com.\"\n\n**Limitations**:\n- If the question is outside the scope of the
knowledge base or requires human intervention, inform the customer and provide contact
details for the appropriate department.\n- Do not provide speculative or unverified information.
Always rely on the knowledge base or direct the customer to official resources."
},
"promptType": "define"
},
"typeVersion": 1.7
},
{
"id": "283df38d-1a2b-44d9-8e29-5e928ca1c4c9",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
740,
1260
],
"parameters": {
"width": 459,
"height": 485,
"content": "# STEP 4\n\n## RAG System\n\n\n\n\n\n\n\n\n\n\n\n\n\n* *Respond* webhook
receives various POST Requests from Meta regarding WhatsApp messages (user messages +
status notifications)\n* Check if the incoming JSON contains user message\n* Echo back the
text message to the user. This is a custom message, not a WhatsApp Business template
message\n"
},
"typeVersion": 1
},
{
"id": "b8f5ac53-03fe-4151-ac56-b246245702b6",
"name": "OpenAI Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
"position": [
1560,
1580
],
"parameters": {
"model": {
"__rl": true,
"mode": "list",
"value": "gpt-4o-mini"
},
"options": {}
},
"credentials": {
"openAiApi": {
"id": "CDX6QM4gLYanh0P4",
"name": "OpenAi account"
}
},
"typeVersion": 1.2
},
{
"id": "a02f4e76-1895-48ad-a2d5-6daf3347f181",
"name": "When clicking ‘Test workflow’",
"type": "n8n-nodes-base.manualTrigger",
"position": [
460,
100
],
"parameters": {},
"typeVersion": 1
},
{
"id": "35a71dd7-ae08-46c5-acb2-e66d92b311cb",
"name": "Qdrant Vector Store",
"type": "@n8n/n8n-nodes-langchain.vectorStoreQdrant",
"position": [
1440,
220
],
"parameters": {
"mode": "insert",
"options": {},
"qdrantCollection": {
"__rl": true,
"mode": "id",
"value": "=COLLECTION"
}
},
"credentials": {
"qdrantApi": {
"id": "iyQ6MQiVaF3VMBmt",
"name": "QdrantApi account"
}
},
"typeVersion": 1
},
{
"id": "1538c8b1-f914-4991-b311-e533df625c5f",
"name": "Create collection",
"type": "n8n-nodes-base.httpRequest",
"position": [
760,
-40
],
"parameters": {
"url": "https://QDRANTURL/collections/COLLECTION",
"method": "POST",
"options": {},
"jsonBody": "{\n \"filter\": {}\n}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"id": "qhny6r5ql9wwotpn",
"name": "Qdrant API (Hetzner)"
}
},
"typeVersion": 4.2
},
{
"id": "423b73a6-2497-4635-9ad0-9e768f32018d",
"name": "Refresh collection",
"type": "n8n-nodes-base.httpRequest",
"position": [
760,
220
],
"parameters": {
"url": "https://QDRANTURL/collections/COLLECTION/points/delete",
"method": "POST",
"options": {},
"jsonBody": "{\n \"filter\": {}\n}",
"sendBody": true,
"sendHeaders": true,
"specifyBody": "json",
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth",
"headerParameters": {
"parameters": [
{
"name": "Content-Type",
"value": "application/json"
}
]
}
},
"credentials": {
"httpHeaderAuth": {
"id": "qhny6r5ql9wwotpn",
"name": "Qdrant API (Hetzner)"
}
},
"typeVersion": 4.2
},
{
"id": "9519866a-f28a-495a-9cb4-3b2170407943",
"name": "Get folder",
"type": "n8n-nodes-base.googleDrive",
"position": [
980,
220
],
"parameters": {
"filter": {
"driveId": {
"__rl": true,
"mode": "list",
"value": "My Drive",
"cachedResultUrl": "https://drive.google.com/drive/my-drive",
"cachedResultName": "My Drive"
},
"folderId": {
"__rl": true,
"mode": "id",
"value": "=test-whatsapp"
}
},
"options": {},
"resource": "fileFolder"
},
"credentials": {
"googleDriveOAuth2Api": {
"id": "HEy5EuZkgPZVEa9w",
"name": "Google Drive account"
}
},
"typeVersion": 3
},
{
"id": "c9a36259-8340-4382-8bb0-84b73a8288c6",
"name": "Download Files",
"type": "n8n-nodes-base.googleDrive",
"position": [
1200,
220
],
"parameters": {
"fileId": {
"__rl": true,
"mode": "id",
"value": "={{ $json.id }}"
},
"options": {
"googleFileConversion": {
"conversion": {
"docsToFormat": "text/plain"
}
}
},
"operation": "download"
},
"credentials": {
"googleDriveOAuth2Api": {
"id": "HEy5EuZkgPZVEa9w",
"name": "Google Drive account"
}
},
"typeVersion": 3
},
{
"id": "b20975d7-e367-49a3-ac8c-613289775463",
"name": "Embeddings OpenAI",
"type": "@n8n/n8n-nodes-langchain.embeddingsOpenAi",
"position": [
1420,
420
],
"parameters": {
"options": {}
},
"credentials": {
"openAiApi": {
"id": "CDX6QM4gLYanh0P4",
"name": "OpenAi account"
}
},
"typeVersion": 1.1
},
{
"id": "4c2d02a4-c954-42c4-97b0-b94ee3198f56",
"name": "Default Data Loader",
"type": "@n8n/n8n-nodes-langchain.documentDefaultDataLoader",
"position": [
1600,
420
],
"parameters": {
"options": {},
"dataType": "binary"
},
"typeVersion": 1
},
{
"id": "72591129-1691-4caf-bf63-c04db85708dc",
"name": "Token Splitter",
"type": "@n8n/n8n-nodes-langchain.textSplitterTokenSplitter",
"position": [
1560,
580
],
"parameters": {
"chunkSize": 300,
"chunkOverlap": 30
},
"typeVersion": 1
},
{
"id": "cc74592d-6562-4816-917c-0d88913a8125",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
200,
1140
],
"parameters": {
"color": 3,
"width": 405,
"height": 177,
"content": "## Important!\n### Configure the webhook nodes this way:\n* Make sure that both
*Verify* and *Respond* have the same URL\n* *Verify* should have GET HTTP Method\n*
*Respond* should have POST HTTP Method"
},
"typeVersion": 1
},
{
"id": "9c8d4973-dcc5-4506-967f-3b3a5df501fa",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
740,
800
],
"parameters": {
"color": 5,
"width": 618,
"height": 392,
"content": "# STEP 3\n\n## Create Webhook\n* Go to your [Meta for Developers App
page](https://developers.facebook.com/apps/), navigate to the App settings\n* Add a
**production webhook URL** as a new Callback URL\n* *Verify* webhook receives a GET
Request and sends back a verification code\n* After that you can delete this\n"
},
"typeVersion": 1
},
{
"id": "ec013e0c-a354-4f12-8ded-97013bb8fb21",
"name": "Verify",
"type": "n8n-nodes-base.webhook",
"position": [
780,
1040
],
"webhookId": "f0d2e6f6-8fda-424d-b377-0bd191343c20",
"parameters": {
"path": "f0d2e6f6-8fda-424d-b377-0bd191343c20",
"options": {},
"responseMode": "responseNode"
},
"typeVersion": 2
},
{
"id": "253ddc93-5693-4362-aa6c-a80ab3f6df82",
"name": "Respond",
"type": "n8n-nodes-base.webhook",
"position": [
760,
1420
],
"webhookId": "f0d2e6f6-8fda-424d-b377-0bd191343c20",
"parameters": {
"path": "f0d2e6f6-8fda-424d-b377-0bd191343c20",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2
},
{
"id": "2d4b956e-92d9-41da-a6d3-9f588e453d2a",
"name": "is Message?",
"type": "n8n-nodes-base.if",
"position": [
980,
1420
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "loose"
},
"combinator": "and",
"conditions": [
{
"id": "959fbffc-876a-4235-87be-2dedba4926cd",
"operator": {
"type": "object",
"operation": "exists",
"singleValue": true
},
"leftValue": "={{ $json.body.entry[0].changes[0].value.messages[0] }}",
"rightValue": ""
}
]
},
"looseTypeValidation": true
},
"typeVersion": 2.2
},
{
"id": "2af633a9-f6b0-4989-9e85-abb619d2b3bb",
"name": "Only message",
"type": "n8n-nodes-base.whatsApp",
"position": [
1280,
1520
],
"parameters": {
"textBody": "=You can only send text messages",
"operation": "send",
"phoneNumberId": "470271332838881",
"requestOptions": {},
"additionalFields": {},
"recipientPhoneNumber": "={{
$('Respond').item.json.body.entry[0].changes[0].value.contacts[0].wa_id }}"
},
"credentials": {
"whatsAppApi": {
"id": "HDUOWQXeRXMVjo0Z",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "5235dd06-2235-4edb-904e-872848e2ed79",
"name": "Send",
"type": "n8n-nodes-base.whatsApp",
"position": [
1980,
1380
],
"parameters": {
"textBody": "={{ $json.output }}",
"operation": "send",
"phoneNumberId": "470271332838881",
"requestOptions": {},
"additionalFields": {},
"recipientPhoneNumber": "={{
$('Respond').item.json.body.entry[0].changes[0].value.contacts[0].wa_id }}"
},
"credentials": {
"whatsAppApi": {
"id": "HDUOWQXeRXMVjo0Z",
"name": "WhatsApp account"
}
},
"typeVersion": 1
},
{
"id": "dafe692e-7767-4ded-966c-df812f58ae63",
"name": "Window Buffer Memory",
"type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
"position": [
1760,
1580
],
"parameters": {},
"typeVersion": 1.3
},
{
"id": "ba6254bd-4dad-47bb-a535-7b6b708ea763",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
960,
-100
],
"parameters": {
"color": 6,
"width": 880,
"height": 220,
"content": "# STEP 1\n\n## Create Qdrant Collection\nChange:\n- QDRANTURL\n-
COLLECTION"
},
"typeVersion": 1
},
{
"id": "83cf4483-cd45-4de6-9b88-e00727ed8352",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
740,
160
],
"parameters": {
"color": 4,
"width": 620,
"height": 400,
"content": "# STEP 2\n\n\n\n\n\n\n\n\n\n\n\n\n## Documents vectorization with Qdrant and
Google Drive\nChange:\n- QDRANTURL\n- COLLECTION"
},
"typeVersion": 1
},
{
"id": "4e0a4245-370f-4596-b01b-4eed8acbe2c3",
"name": "Sticky Note5",
"type": "n8n-nodes-base.stickyNote",
"position": [
1520,
1260
],
"parameters": {
"width": 380,
"height": 260,
"content": "## Configure AI Agent\nSet System prompt and chat model. If you want you can set
any tools"
},
"typeVersion": 1
}
],
"active": false,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "4eb1a148-185f-4f16-a6ad-01c3201d4fc0",
"connections": {
"Verify": {
"main": [
[
{
"node": "Respond to Webhook",
"type": "main",
"index": 0
}
]
]
},
"Respond": {
"main": [
[
{
"node": "is Message?",
"type": "main",
"index": 0
}
]
]
},
"AI Agent": {
"main": [
[
{
"node": "Send",
"type": "main",
"index": 0
}
]
]
},
"Get folder": {
"main": [
[
{
"node": "Download Files",
"type": "main",
"index": 0
}
]
]
},
"is Message?": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
],
[
{
"node": "Only message",
"type": "main",
"index": 0
}
]
]
},
"Download Files": {
"main": [
[
{
"node": "Qdrant Vector Store",
"type": "main",
"index": 0
}
]
]
},
"Token Splitter": {
"ai_textSplitter": [
[
{
"node": "Default Data Loader",
"type": "ai_textSplitter",
"index": 0
}
]
]
},
"Embeddings OpenAI": {
"ai_embedding": [
[
{
"node": "Qdrant Vector Store",
"type": "ai_embedding",
"index": 0
}
]
]
},
"OpenAI Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
},
"Refresh collection": {
"main": [
[
{
"node": "Get folder",
"type": "main",
"index": 0
}
]
]
},
"Default Data Loader": {
"ai_document": [
[
{
"node": "Qdrant Vector Store",
"type": "ai_document",
"index": 0
}
]
]
},
"Window Buffer Memory": {
"ai_memory": [
[
{
"node": "AI Agent",
"type": "ai_memory",
"index": 0
}
]
]
},
"When clicking ‘Test workflow’": {
"main": [
[
{
"node": "Create collection",
"type": "main",
"index": 0
},
{
"node": "Refresh collection",
"type": "main",
"index": 0
}
]
]
}
}
}