Dinesh
+918883136107 `
                                                                            jayamjd@gmail.com
                                                                 www.linkedin.com/in/dinesh-
J                                                                       jayaraman-2a832510a
To work in a challenging environment and be known for Depth of Knowledge, Hard Work, Quality and
Timeless of services, Honoring the Commitments.
Skills
   Good understanding ability and thinking               Survive at all kind of situation as team.
    positive.                                             Ability to motivated our Team members.
   To Lead Excellent Team as well manpower’s.
Experience
19JAN2020 –23FEB2022
TESTING & COMMISSIONING/VOLTECH Engineering
PVT LTD, CHENNAI
          Perform testing and commissioning of high-voltage (HV) and low-voltage (LV) systems,
           including transformers, switchgear, and protection relays
          Ensure compliance with IEC standards and safety protocols during site operations
          Collaborate with cross-functional teams to resolve technical issues and optimize system
           performance
          Conduct routine maintenance and troubleshooting of electrical systems
          Document and report test results, and assist in preparing test reports and certificates
NETWORK ENGINEER/ALHIBA INFORMATION
TECHNOLOGY PVT LTD,BANGALORE
          Initiated and managed network test facilities to verify network hardness and resilience.
          Provided network support services for devices such as hubs, bridges, routers and other
           hardware.
          Established robust infrastructure and data capacity for new applications.
          Performed troubleshooting for Juniper, Cisco and packet analysis.
          CCTV and Data networking and IP installation.
          Troubleshoot in separate data base servers in CRM.
          IP configured and network configured.
          Troubleshooting for all devices in remote.
PROCESS SPECIALIST-OPERATIONS/BYJU’S THINK AND
LEARN PVT LTD,BANGALORE
Department of Repayment and Retention
                    Monitoring and optimizing operational processes to ensure efficiency.
                    Analyzing performance metrics and identifying areas for improvement.
                    Collaborating with cross-functional teams to implement process enhancements.
                    Training and supporting team members to adhere to best practices.
                    Ensuring compliance with company policies and industry standards.
Department of Core Collection
                    Managed a team of members, overseeing daily operations and ensuring
                     adherence to company policies.
                    Developed and delivered training programs that improved team performance by
                     100%.
                    Maintained accurate records and reports to support decision-making processes.
                    Collecting DPD bucket 0 to 960.
                    CX issue resolution tracker making and CX support.
                    Resolve Over crisis issue on CX wisely more than 120 DPD bucket foreclosure on
                     call payment.
Education
APIRL2015
Bachelor of Engineering/Akshaya College of Engineering
and Technology, Coimbatore.
Passed out at 2019 , Electrical and Electronics Engineer, at First class 65 %
Activities
       As well as working good knowledge at MICROSOFT OFFICE.
       Literally software Knowledge’s in basic C, C++, Embedded C, PLC Ladder Logic Programming.
       Software Installing knowledge’s and network Troubleshooting.