SAMPLE QUIZ QUESTIONS FROM LECTURE NOTES

GENERAL COMMUNICATION SKILLS

Multiple Choice Questions (1–30)

1. What is the primary purpose of a memo?

A. To entertain
B. To provide news
C. To communicate business information
D. To share personal updates
2. Which of the following is NOT a characteristic of a memo?
A. Informal tone
B. Short
C. Impersonal
D. Professional tone
3. Which type of memo gives instructions?
A. Suggestive
B. Instruction/directive
C. Confirmation
D. Response
4. What section of a memo summarizes the purpose in four words or less?
A. Title
B. Body
C. Subject
D. Closing
5. Which type of memo serves as a cover letter?
A. Transmittal
B. Request
C. Problem-solving
D. Suggestive
6. Which of the following is not found in a memo?
A. Address
B. Subject line
C. Date
D. Recipient
7. The purpose of a circular is to:
A. Ask for a reply
B. Share jokes
C. Inform a group formally
D. Record minutes
8. Notices are used to:
A. Start conversations
B. Provide informal greetings
C. Give instruction or warning
D. Request personal feedback
9. Which meeting type is held once in a company's lifetime?
 A. Board
B. Statutory
C. Annual General
D. Informal
10. Annual General Meetings are mostly attended by:
A. Vendors
B. Customers
C. Shareholders and directors
D. The general public
11. A brainstorming meeting aims to:
A. Make financial decisions
B. Review performance
C. Generate creative ideas
D. Fire staff
12. Which of the following is a type of participatory meeting?
A. Lecture
B. Informational session
C. Collaborative meeting
D. Memo reading
13. Meeting ground rules typically include:
A. Allowing phone calls anytime
B. No attendance required
C. No set end time
D. Starting and ending on time
14. What is a key function of feedback meetings?
A. To assign new roles
B. To talk about past events
C. To change leadership
D. To plan vacations
15. Which method of conversation maximizes creativity?
A. Closed
B. Narrow
C. Open
D. Final
16. A meeting agenda should include:
A. Only the time
B. Names of all guests
C. Purpose, time, activities
D. Random discussion topics
17. In memo writing, the draft should be:
A. Shared before it's written
B. Written and sent without edits
C. Revised and edited
D. Overly detailed
18. What does the term "memo" abbreviate?
A. Memory
B. Memorization
C. Memorandum
 D. Memoir
19. Which memo type seeks a Favor or information?
A. Suggestive
B. Request
C. Instruction
D. Transmittal
20. Which of the following is a meeting planning task?
A. Avoid creating an agenda
B. Ignore attendance
C. Choose venue
D. Assume outcomes
21. Improving meetings often requires:
A. Random topics
B. Avoiding conclusions
C. Writing an agenda
D. Letting meetings run indefinitely
22. Which of these is considered a bad meeting habit?
A. Having clear rules
B. No follow-up items
C. Assigned roles
D. Short meetings
23. Notices should be:
A. Informal and long
B. Verbal only
C. Brief and informative
D. Always handwritten
24. A circular is usually addressed to:
A. A single person
B. Only shareholders
C. A group
D. Legal authorities
25. Transmittal memos function as:
A. Instruction letters
B. Verbal messages
C. Cover letters
D. Complaint forms
26. Meetings that lack clear direction often fail because:
A. They're too long
B. There's too much food
C. They lack an agenda
D. Everyone is early
27. The final part of a meeting may include:
A. New policies
B. Random stories
C. Reminders and thank you
D. Voting
28. Which type of meeting focuses on training or information sharing?
A. Status update
 B. Planning
C. Presentation
D. Brainstorming
29. What is a "conversation for action" used for?
A. Reviewing goals
B. Making decisions
C. Generating ideas
D. Giving feedback
30. Who usually prepares a meeting agenda?
A. Random employee
B. Meeting facilitator or manager
C. Audience
D. Guests
TRUE OR FALSE QUESTIONS (31–50)
31. A memo should include a salutation and closing phrase.
False
32. Circulars are generally informal.
False
33. Notices require the name of the issuing organization.
True
34. The purpose of brainstorming meetings is to find immediate solutions.
False
35. Board meetings are informal gatherings.
False
36. Statutory meetings occur multiple times a year.
False
37. The subject of a memo should be short and precise.
True
38. A transmittal memo often acts like a cover letter.
True
39. No agenda is needed for informal meetings.
False
40. A participatory meeting requires input from attendees.
True
41. Mobile phone use is encouraged during meetings.
False
42. Feedback meetings discuss future goals only.
False
43. It's recommended to review a memo draft before sending.
True
44. A circular longer than one page is discouraged.
True
45. Evaluation is a key part of the meeting process.
True
46. Having too many meetings is a common workplace problem.
True
47. Notices should always be handwritten for personalization.
False
48. Memos should use simple, clear language.
True
49. Every meeting must end at the exact scheduled time.
False
50. Good meetings assign action items to participants.
True