Type Questions Answers
SituaExplain how you would handle a 1.I will keep my another laptop as a back
situation where your laptop crashed up
Tell me about how you worked 1. I use an online calendar and a to-do list
effectively under pressure. to track priorities and plan out my day and
Tell me about a challenge or conflict 1. Talk about incidences from your past
you’ve faced at work, and how you professional experience
QuestWhat would you do if you had too 1. I use an online calendar and to-do list to
many deadlines coming up and were track priorities and plan out my day and
How would you deal with multiple 1.This is a very common phenomenon,Most
managers assigning you multiple of the VA's have multiple clients, So we are
spec
How would you be an asset to my 1. Ownership- I will care for your work and I
ific
company? would like to perform beyond SOW
Que
Did you ever had to tell a bad news
to your boss? Yes- how did you do
it? No - How would you do it? 1. Accept your mistake, find out the
Rate yourself in skills mentioned on - Go through your Wishup profile page
your resume (Wishup profile) before the interview
I see you have mentioned (tool) on Talk about the tool and your experience (in
your profile, please talk about it. wishup, current clients, past experience) in
Do you know what I do? Always do client research
1. Website - know your customer's business
Have you ever worked with Americn If Yes, talk about your past experience and
people? How was it? current ones in Wishup
email mangemnet, social media 1. If you have past work ex or exp with
presence, etc) how can you help Wishup clients - talk on this extensively,
Rate your written English skills - Our english assessment is quite
streamlined - is similar to the IELTS exam
Why did you change from your
previous profession to this? 1. Remote/Work from anywhere
Why did you join wishup? 2. Exposure to international clients &
Where do you see yourself in next 3 5. Want to grow Wishup and your org's
and 5 years? relationship
What part of the day are you the work accordingly
most productive and efficent?
Can you take ownership or do you 3. I am a quick learner, Once I understand a
need guidance? new tool, I can actively start working on it
I don't have much time, how do you 4. But to make this successful, I would need
plan on taking instructions from me? regular connect for few initial weeks
What do you mean by an executive
assistant? Could you give me Describe EA and talk about the skills/tools
examples of tasks they do? that are essential for an EA like Calender,
Are you open to learning? We might various CRM tools like Zoho, hubspot so
train you on our tool/CRM/Databse this should be quick for me.
managemnet system
Have you ever faced rejection? How made me a better professional.
did you or would go about it?
4. Strong sense of Ownership
Biggest Strength 5. Always proactive, time adherance
3. Family : my strength and weakness both
Biggest Weakness 4. Time adherance - not always possible
How do you overcome your resolve it
weakness? 4. Sticking by the plan
tools are being used by the client? Do they
Do you have any questions for us?
need to learn it before hand or any
makes me more productive. Less
How comfortable are you in working distractions, Calm environment.
night shifts?
requirement
What is the first thing you would do 7. Give an example
to solve a new problem?
List What strategies do you use to stay I follow these stratagies to stay productive:
productive when you work from 1.Good work envoirnment so that I don't
How do you like to be managed? 1.By knowing about my tasks and deadlines
in advance
How do you stay organized? 1. I use an online calendar and to-do list to
Talk to me about your time track priorities and plan out my day and
How do you manage stress on the 1. I believe in breaking large
job? responsibilities down into small tasks,
How do you approach goal-setting? My preferred approach is to review the
client's priorities and how they relate to my
How would your boss and coworkers Happy person
describe you? Ownership
Can you share a time you had to 1. Take an example out of your past work
make a tough decision and what was experience (make sure it is a professional
Tell Me About Your Experience as an 1.With EA experience-Desribe your
executive assistant. experience,Talk about related industries
Tell me about your greatest
professional accomplishment.
What about your last job did you Least-Constructive feedback,We use to
like least and most? work hard and continiously but it gave me
Why are you leaving your last 1.WFH,Exposure to International clients
job?/Why did you change your 2. Mention how Wishup is a brilliant
Questions related to Client and his organization
What hours are you available for Follow client's timeline.PST.EST
work and how many clients do you
How can you contribute to my 1. Ownership- I will care for your work, like
business? to perform beyond SOW
What would you do if the client’s 1. I would keep an open mind and
expectation of a project isn’t have a conversation with the client.
Tell me about a time you proactively Always give genuine example
addressed a client’s need. Quote an instance where you went above
QuestWhat calendar management tools Google calendar,Calendely,Calendso
have you used?
How do you prioritize which emails 1.I'd start by quickly scanning the subject
to respond to first when your inbox lines and senders for every email
What are the skills and services you 1.VA Stuff and Skills related to Sow and
specialize in? mentioned on your profile page
Describe your research process Go step by step. First understand the topic
briefly. 1. Start broad, then dive into the
What lead generation tools do you The most basic tool for lead generations:
use or are you familiar with? 1. LinkedIn Sales Navigator
Tell me about the project Asana,Trello,Notion,Clickup
management approaches you have
Questions related to privacy NDA, contact, timedoctor
Do's Don’ts
Don't mention
your phone or
Always give Dont give vague
structured response answers
Constructive Don't criticize
Solution anyone from
Always give Dont give vague
structured response answers
Dont give vague
answers
Talk about SOW Dont say - I am
Talk about your the best in the
Give a real example Dont blame your
from your past and colleagues,
Give realistic ratings Dont
because the client overpromise
If you dont have Dont say No.
past experience, (can always talk
Talk about the Dont just say NO
Business first, what Dont speak
Talk about relevant Dont talk about
US clients your US friends
Always give Dont say No
relevant examples Dont talk
Always give yourself Dont give low or
high rating medium rating
Appreciate wishup Dont say - I dont
culture know, just found
position in
wishup
when I start my
work
Always give it always
examples professional
them over person
slack/msg/whatsapp
description related tools that you
to SOW dont know of
learn attitude CRM if you are
not
related to examples
interviews.
is related to VA personal
work strength
weakness Dont say you are
a perfectionist
honest and say no weaknesses
one is perfect.
are the tasks he
his business
needs to do
Always prepare 2-3
Dont ask very
working in night you are getting
timings accustomed to it
example and how or say I can face
describe each step any problem
Stay objective and Don’t give vague
precise answers,don’t be
Show the balance Don’t say that
and reflect that you you hate
Give structured Dont give vague
response answers
Give structured Dont say - I
response never take
Never say
anything
If possible, talk Never criticize
something related your previous
Professional No
accomplishment Personal/Artistic
Don't criticize
your last
Don't criticize
your last
Deny working on
the weekends
Talk about tools and don’t speak
skills related to outside the SOW
expectation
remodelling,Goal
Give example from Dont give vague
your wishup or answers
Tools that are part Don't mention
of training module anything apart
College
research,Person
Mention about the Talk about tools
tools you explored which are not
Shadab Javed Ather KhNo
Mohammad Shamroz Yes
Shreya Arora Yes
Vikash Pal Yes
Mehak Chougani Yes
Colin terrence No
Bhavna negi Yes
Suha Yes
Abhinav Saxena No
ABarna Kannan Yes
Vishal Anand Yes
Aishwarya Kumar Yes
Akhil Scaria No
Deepshikha Yes
Prateep Yes
Mridul Yes
Akhil Arya No
Shivam Gulati No
Sikandar No
Appala Parintha Yes
Gitanjali Naidu Yes
Ramarajan Sankar Yes
Deepthi Vijayan No
Shikha Tiwari No
pankaj Pal No
Joyce Sa Yes
Ramish Yunus Yes
Anaswara Lakshmi M No
Anubhav Dutta No
Payal Vig 4.1
Priyanka Chouksey No
Alisha Jena Yes
Jerin Jaclson No
Rashi Pandey Yes
Tanmaya Bhandari Yes
John Israel No
Nimisha Pachouri No, Grammatical mistakes, can't be able to, Ethics is
Amratansha Sahu No
Sirisha Banal No
Rhaksha No
Avinandita Mahanti Yes
Debismita Chakraborty Yes
Divya Gupta Jain Yes
Rating out of 5
Payal Vij Yes 4.25
Sumit Mukherjee Yes 4.15
Sampada Jagadale Yes 4.15
Shubham Chandel No 4
Mahek Khandelwal Yes 4.15
Duran Martin Yes 4.15
Pooja Goyal Coudn't find recording
Mallika Dua Yes 4.25
Sreeparna Das Yes 4.25
Nishant Jain No 4
Nirmit Kaur Yes 4.1
Vasvi No 4
Akankshya Misra No 4
Donna-Michele D'CostaYes 4.25
Neville Lawrence Coudn't find recording
Nasir Muzzafar No 4
Soni Priyanka No 4
Komal Bhagwani Yes 4.15
Roshan Singh Yes 4.15
Mohammad Rashid Yes 4.1
Ajay Radhakrishnan Yes 4.15
Abhishek Shravan No 4
Avinash Bawa No 4
Ashmita Das Yes 4.15
SOW SOW Questions
Research How to deal with a research
process?
Previous research experience?
Calendar Management How to create multiple calendars within a
calendar?
Have you managed a calendar in the past?
How do you stay organized, prioritize and
manage your time?
Excel Management Favorite feature in excel?
How would you rate yourself on excel?
How well do you know pivot tables,
Vlookup, Hlookup?
Customer Relationship Have you done customer relationship
before?Was it on calls, emails or chats?
Creative Design Any previous Creative design experience?
Tell us about some of the tools you've
used?
Photoshop, Corel draw experience?
Content Writing What kind of content have you written?
Email Management Do you know label usage?
Best way to organize my inbox?
Are you more into crafting responses or
following templates?
What's your comfort level in shadowing an
email sender?
Lead Generation Prospecting/Audience Targeting
Contact and email verification tools
Scraping tools
Database tools
Lead Generation process
Specific industry experience in lead gen
How comfortable are you talking to people?
Do you know airtable?
Answers
Here are a few research practices and tips to help you hone your research and writing skills:
1. On your computer, open Google Calendar.
2. On the left, next to "Other calendars," click Add other calendars Plus and then Create new calendar.
3. Add a name and description for your calendar.
4. Click Create calendar.
5. If you want to share your calendar, click on it in the left bar, then select Share with specific people.
Yes, In my last job my responsibilities included-
1. Solicit and review meeting requests and prioritize appointments
2. Coordinate scheduling with internal and external parties.
3. Identify and reserve meeting space and arrange off-site meeting locations.
4. Regularly review scheduled meetings, re-evaluate priorities, and modify previous scheduled appointments.
5. Update multiple calendars on multiple systems.
6.Consistently monitor email and other communications
1.I prioritize tasks using an electronic to-do list and calendar.
2. I evaluate my deadlines and complete the most pressing or challenging tasks first.
My favorite feature is Vlookup, or Sumifs or pivot or Graphs
For ex: “VLOOKUP helps find data in a large spreadsheet using the lookup value in another spreadsheet.
On a scale of 5 ,I will rate myself between 4 to 4.5
I have used pivot tables, vlookup, hlookup extensively to generate reports in my last organization. (Dont overpromise if you dont know)
It was majorly on emails and chats and I took great pride in my ability to develop relationships with the clients of my last organization.I did
could deliver the products and services they needed.
Talk about any relevant previous experience. Talk about Canva, Photoshop, CorelDraw, other photo editing tools.
As above.
Any relevant graphic designing experience.
Mention if you have done newsletters, blogposts, articles in the past.
1.You use labels to categorize your email.
2.You can apply several labels to an email, then later find the email by clicking any of its labels from the left panel.
1.Put more relevant emails on top
2. Get rid of tabs you don’t use much
3. Use Labels to neatly organize Gmail
4. Automate emails to be assigned to your team (without forwarding)
5.Archive emails you do not need in the near future
6. Use filters to automate common actions
7. Set up desktop notifications for new emails
8. Turn on Nudges
9. Star important messages
10. Use Gmail’s Smart Reply and Smart Compose options
11. Enable Hover Actions
It completely depends on the need and wish of my client,though , having said that; I have done both.
You can understand the vibe of the emails, from your previously sent emails by the client. In the initial days, you will send your emails to th
1. Breaking down a large market into smaller segments to focus on a particular group of customers.
2. Learning the basics and adding methods in lead target that will help with your marketing and business strategies.
For eg. Finder.io ,Zero bounce, Debounce
Lead scraping is a reliable way to get the right customer contacts to market your product, saves organizations time, and helps you better u
Contacts include emails, phone numbers, or social media profiles
A CRM (customer relationship management) database is a resource which contains :
1.All client information collected, governed, transformed, and shared across an organization.
2. Marketing and sales reporting tools, which are useful for leading sales and marketing campaigns and increasing customer engagement.
There are 4 Stages of an Effective Lead Generation Process
1. Lead Awareness
2. Lead Education
3. Lead Sampling
4.Lead Conversion
Served as Online Sales Specialist who handles complex sales opportunities through inbound and outbound phone calls, email, and chat.
1. To qualify and pass, or close opportunities based on size and complexity.
2. Prepare incoming prospects to determine proper internal sales segment.
3. Asked questions to determine the best service fit for prospects.
4. Responsible for meeting certain calls to sales conversion percentages and contacting at least 200 potential leads per day.
I am a people's person,I love interacting with new people and that's the reason I am in this Industry, In my last job I had to make approxima
3. One can store, organize, and collaborate on information about anything
For e.g employee directories, product inventories, and even apartment hunting.
General Introduction
What do you understand by the term PR
How do you handle stress
What are your biggest strengths?
What are your weaknesses?
Give examples of your work that you have done in the past
Would ask candidates to ask questions based on their research.
Not Joto but good questions
Client asked about the purpose she finds in assisting the Ceo
Good answer when was asked about Inbox management,
Client mentioned Idiosyncrasies of CEOs and how would she handle them,
“What have you learned while working with the CEO” ,
“How comfortable would you be bossing me around”
multiple mailbox management and how many emails she used to receive in a day
any process improvement she has done in past.
client asked about the skills she has, and the skills she wants to learn,
ne in the past
on their research.
would she handle them,
ils she used to receive in a day
she wants to learn,
Common questions: Incorrect Answer
Why should we hire you? "I'm the best one for the job" or "I am great
with people and a hard worker."
“Being passionate does not help you stand
out from other candidates,”
What are your short term/long term goals?/ I see myself working for your organization at a
Where do you see yourself in 2/5/10 years managerial level
from now? Or a vague answer: "You never know what's
going to happen in future hence I do not
make plans and take life as it comes."
What is your biggest strength? "I do good work" or "I'm the best" or "I'm not
sure, but I'm a good learner" or "I have got a
What is your biggest weakness? "I can't think of any right now" or "I tend to
lose my patience with incompetent people."
How do you stay organized when it comes to Talking about irrelevant things like, I have a
your work life? dedicated room/workstation for my work. I
Why did you join Wishup? 1. I just needed a job.
2.I thought working for Wishup will be a good
Tell us about a challenging incident from any Mentioning a hypothetical situation. Everyone
of your previous work experiences and how faces challenges at work. An honest answer
What is your favorite pastime? Speaking completely irrelevant things from
the VA persona client is looking for.
Do you have any questions for us? "Do I have to work overtime?" or "I don't
have any questions" or "How much
What is the most challenging incident you've
faced?
How do you handle a busy manager? -Bombarding the client with updates.
-Seeking permissions from client for small
How do you overcome your weakness? I don't have any weakness or I am very hard
working person
How comfortable are you in working night I need to think about it or any vague answer
shifts?
What is the first thing you would do to solve a It depends...
new problem?
Correct Answer
I believe that my experience with technology, specifically in the
(desired )space, make me the best match for this position. In my
previous job, I was responsible for maintaining and updating our
company website. This required keeping employee profiles
‘A few of the goals I’ve set for myself over the next few years
include leading a writing team and gaining new project
management skills within my position. I’m excited about the
opportunities this job would provide me, as I believe they will
support my long-term career goals and allow me to grow within
your company and give back by utilizing the skills I’ll gain.’
One of my greatest strengths as an assistant is good
communication skills.
Numbers have not always been my strong suit. Fortunately, as a
copywriter, I can focus most of my time on the creative process
In my current role, I use our company’s internal project
management software to track weekly priorities and deadlines. I
1. I’had known about Wishup for a long time and really admire it
and wanted to work for the company.
Make sure to give an honest answer in this situation. For eg. For
a customer relationship role, you can say that you pacified an
If there's any commonality in the VA persona described by the
client, and your passions, make sure you talk about it.
When the tables are turned, always prepare some questions that
relate to the job itself and the role you will play, training you will
Refer to 15 A. The answer could be similar. However, for this
question, probably you can talk about the time you failed too.
-Talk about being proactive, taking ownership of already given
tasks.
Public speaking has always been a challenge for me. I think it's
because I focus too much on what other people think, and I need
Absolutely. I am single, live alone, and I don't mind keeping hours
that take me out of the nine-to-five routine/I enjoy night work
"When I face a problem, first I look for examples of how others
have solved the same problem. This research equips me with
