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December 2021 Bank Statement

The document is a bank statement for Tiffany McQueen's Employee Checking account, detailing transactions from November 3, 2021, to December 3, 2021. The ending balance is $344.84, with a total of $5,130.42 in deposits and $4,845.62 in withdrawals during the statement period. It includes various transaction types such as check card purchases, preauthorized withdrawals, and ATM transactions.

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khachhang717717
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0% found this document useful (0 votes)
193 views8 pages

December 2021 Bank Statement

The document is a bank statement for Tiffany McQueen's Employee Checking account, detailing transactions from November 3, 2021, to December 3, 2021. The ending balance is $344.84, with a total of $5,130.42 in deposits and $4,845.62 in withdrawals during the statement period. It includes various transaction types such as check card purchases, preauthorized withdrawals, and ATM transactions.

Uploaded by

khachhang717717
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

Tray1

P.O. Box 2646-R, Columbus, GA 31902

Statement of Account
Last statement: November 3, 2021
This statement: December 3, 2021
Total days in statement period: 30
100-780-828-8 053 165
Page 1 of 7

Direct inquiries to:


888-796-6887

TIFFANY MCQUEEN
6202 TREERIDGE DR NW
ACWORTH GA 30101

Summary of Account Balance


Account Number Ending Balance
Employee Checking 100-780-828-8 $344.84

EFFECTIVE 1/17/22, WE WILL NOT ACCEPT WIRES WITH INCORRECT OR INCOMPLETE INFORMATION. INCORRECT WIRES WILL
BE RETURNED TO THE ORIGINATING FINANCIAL INSTITUTION. VISIT SYNOVUS.COM/WIRES FOR WIRE INSTRUCTIONS.

Employee Checking Account Number 100-780-828-8


Beginning balance 60.04
Deposits/Credits 5,130.42 Low balance -663.16
Withdrawals/Debits 4,845.62 Average balance 113.11
Ending balance 344.84 Average collected balance 113.00

Other Debits
Date Transaction Type Description Amount
11-04 Check Card Purchase MERCHANT PURCHASE TERMINAL 402244 22.84
BEVERAGE MART 770 52930 GA
TRAN DATE 11-03-21SEQ # 130727900017
11-05 Preauthorized Wd ML PLUS MEMBRSHP MONEYLION 9.20
211105
11-05 Preauthorized Wd SNAP FINANCE PAYMENT 14.37
211105
11-05 Preauthorized Wd ML PLUS LOAN MONEYLION 19.91
211105
11-05 Preauthorized Wd A+FINANCIAL SVCS A+GILA82 46.00
211105
11-05 Preauthorized Wd Brigit.com PROTECTION 75.00
211105
11-05 Preauthorized Wd Empower Inc 1000130695 75.00
211105
11-05 Check Card Purchase MERCHANT PURCHASE TERMINAL 402244 22.84
BEVERAGE MART 770 52930 GA
TRAN DATE 11-04-21SEQ # 130823900017
11-05 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 5.00
DAVE INC LOS ANGEL CA
TRAN DATE 11-05-21SEQ # 130907144706
Page 2 of 7
P.O. Box 2646-R, Columbus, GA 31902

December 3, 2021
100-780-828-8
TIFFANY MCQUEEN

Other Debits
Date Transaction Type Description Amount
11-05 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 100.99
DAVE INC LOS ANGEL CA
TRAN DATE 11-05-21SEQ # 130909215486
11-05 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 3.99
CLEO MEMPHIS TN
TRAN DATE 11-05-21SEQ # 130912225113
11-05 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 35.00
CLEO MEMPHIS TN
TRAN DATE 11-05-21SEQ # 130912105336
11-05 POS Purchase POS PURCHASE TERMINAL P1096161 24.99
PUBLIX ACWORTH GA
TRAN DATE 11-05-21SEQ # 0611310
11-08 ATM Surcharge SURCHARGE AMOUNT TERMINAL RFC02221 4.00
PEACHTREE CTY MO PEACHTREE GA
TRAN DATE 11-07-21SEQ # 131111416019
11-08 Preauthorized Wd Dave, Inc DEBIT 1.00
61856a779e57ffb5200f499e/ 3715beef7f
e21a3
11-08 Preauthorized Wd EASYPAY FINANCE BILLING 31.01
211105
11-08 Preauthorized Wd FBCS, Inc 8002202018 50.10
211108
11-08 Preauthorized Wd GenesisFS Card 8009582556 82.18
211108
11-08 Preauthorized Wd Empower Inc 1000131120 8.00
211108
11-08 Non-Syn ATM W/D CASH WITHDRAWAL TERMINAL RFC02221 40.00
PEACHTREE CTY MO PEACHTREE GA
TRAN DATE 11-07-21SEQ # 131111416019
11-08 Service Charge NON-SYN ATM W/D 2.50
11-08 Check Card Purchase MERCHANT PURCHASE TERMINAL 449216 60.00
GRID CASHBOOST REPMT HTTPSGETG CA
TRAN DATE 11-05-21SEQ # 130924000016
11-08 Check Card Purchase MERCHANT PURCHASE TERMINAL 416407 11.72
RACETRAC618 0000 6189 ACWORTH GA
TRAN DATE 11-05-21SEQ # 131025974254
11-08 Check Card Purchase MERCHANT PURCHASE TERMINAL 405716 42.55
ADVANCE FINANCIAL 615 341 5 TN
TRAN DATE 11-05-21SEQ # 130920017055
11-08 Check Card Purchase MERCHANT PURCHASE TERMINAL 425362 24.00
FLOATME FUND I DB 877 73772 TX
TRAN DATE 11-05-21SEQ # 131020000000
11-08 Check Card Purchase MERCHANT PURCHASE TERMINAL 422108 86.47
REAL PDL HELP 855 413 4 KS
TRAN DATE 11-05-21SEQ # 130923900015
11-08 Check Card Purchase MERCHANT PURCHASE TERMINAL 426979 67.56
SUPER AUTO INSURANCE AGE678 407 4 GA
TRAN DATE 11-05-21SEQ # 131027500904
11-09 Preauthorized Wd ASSOCU SV WEBXFR TRANSFER 25.00
211109
11-10 Check Card Purchase MERCHANT PURCHASE TERMINAL 405522 10.74
COLLINS CORNER ACWORTH GA
TRAN DATE 11-09-21SEQ # 131429839009
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Page 3 of 7
P.O. Box 2646-R, Columbus, GA 31902

December 3, 2021
100-780-828-8
TIFFANY MCQUEEN

Other Debits
Date Transaction Type Description Amount
11-10 Check Card Purchase MERCHANT PURCHASE TERMINAL 402244 14.69
BEVERAGE MART 770 52930 GA
TRAN DATE 11-09-21SEQ # 131328900017
11-10 POS Purchase POS PURCHASE TERMINAL P1096161 15.00
PUBLIX ACWORTH GA
TRAN DATE 11-10-21SEQ # 0611645
11-12 Check Card Purchase MERCHANT PURCHASE TERMINAL 490641 483.95
YSI Invitation Homes Pym866 58799 TX
TRAN DATE 11-11-21SEQ # 131529134086
11-12 Check Card Purchase MERCHANT PURCHASE TERMINAL 401134 14.41
CLEO AI HTTPSWWW DE
TRAN DATE 11-11-21SEQ # 131522000022
11-12 Check Card Purchase MERCHANT PURCHASE TERMINAL 469216 12.99
Amazon Prime 8E4Y51YW3 Amzn com WA
TRAN DATE 11-11-21SEQ # 131524100296
11-15 Check Card Purchase MERCHANT PURCHASE TERMINAL 490641 363.95
YSI Invitation Homes Pym866 58799 TX
TRAN DATE 11-12-21SEQ # 131625134172
11-15 Check Card Purchase MERCHANT PURCHASE TERMINAL 475542 20.19
PEARL CHINA RESTAURANT DALLAS GA
TRAN DATE 11-12-21SEQ # 131626283166
11-15 Check Card Purchase MERCHANT PURCHASE TERMINAL 469216 8.66
CHECKERS 0598 CARTERSVI GA
TRAN DATE 11-13-21SEQ # 131825100393
11-15 Check Card Purchase MERCHANT PURCHASE TERMINAL 314058 5.30
DOLLARTREE 4486 COBB PARACWORTH GA
TRAN DATE 11-14-21SEQ # 131817257998
11-15 Check Card Purchase MERCHANT PURCHASE TERMINAL 314058 2.68
DOLLARTREE 8715 DALLAS ADALLAS GA
TRAN DATE 11-14-21SEQ # 131818864778
11-16 Preauthorized Wd Assurant INS.PREM 32.17
211116
11-16 Check Card Purchase MERCHANT PURCHASE TERMINAL 424760 12.19
PIECE OF CAKE ATLANTA GA
TRAN DATE 11-15-21SEQ # 131921300595
11-17 Preauthorized Wd TRANSAMERICA INS INSPAYMENT 20.86
211117
11-18 Check Card Purchase MERCHANT PURCHASE TERMINAL 316808 2.05
KROGER #634 8876 DALAS ADALLAS GA
TRAN DATE 11-18-21SEQ # 132220701125
11-19 Debit ZELLE SHIRLEY MCQU EEN 888-796-6887 5.00
11-19 Debit ZELLE SHIRLEY MCQU EEN 888-796-6887 576.00
11-19 Preauthorized Wd A+FINANCIAL SVCS A+GILA82 46.00
211119
11-19 Preauthorized Wd Brigit.com PROTECTION 75.00
211119
11-19 Preauthorized Wd ML PLUS MEMBRSHP MONEYLION 9.20
211119
11-19 Preauthorized Wd ML PLUS LOAN MONEYLION 19.91
211119
11-19 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 105.99
DAVE INC LOS ANGEL CA
TRAN DATE 11-19-21SEQ # 132309242614
Page 4 of 7
P.O. Box 2646-R, Columbus, GA 31902

December 3, 2021
100-780-828-8
TIFFANY MCQUEEN

Other Debits
Date Transaction Type Description Amount
11-19 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 9.99
BRIGIT NEW YORK NY
TRAN DATE 11-19-21SEQ # 132310196504
11-19 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 35.00
CLEO MEMPHIS TN
TRAN DATE 11-19-21SEQ # 132323138753
11-19 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 3.99
CLEO MEMPHIS TN
TRAN DATE 11-19-21SEQ # 132323140095
11-22 Preauthorized Wd IOF - FORESTERS FORESTERS 101.99
211122
11-22 Preauthorized Wd DEBT REDUCTION 1 NOV 21 108.00
211122
11-22 Preauthorized Wd EASYPAY FINANCE BILLING 31.01
211119
11-22 Preauthorized Wd APPLDBNK WEB CC PAYMENT 35.00
211122
11-22 Preauthorized Wd INVITATIONHOMES- WEB PMTS 66.00
211122
11-22 Preauthorized Wd APPLDBNK WEB CC PAYMENT 72.00
211122
11-22 ATM Withdrawal CASH WITHDRAWAL TERMINAL T165N043 15.00
32 E CHURCH ST CARTERSVI GA
TRAN DATE 11-21-21SEQ # 000000008273
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 449398 434.94
INSTACASH REPAYMENT 888 659 8 NY
TRAN DATE 11-19-21SEQ # 132427026911
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 449216 14.74
GRID CASHBOOST REPMT HTTPSGETG CA
TRAN DATE 11-19-21SEQ # 132329000017
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 449216 14.74
GRID CASHBOOST REPMT HTTPSGETG CA
TRAN DATE 11-19-21SEQ # 132327000017
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 449216 14.74
GRID CASHBOOST REPMT HTTPSGETG CA
TRAN DATE 11-19-21SEQ # 132328000017
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 449216 15.78
GRID CASHBOOST REPMT HTTPSGETG CA
TRAN DATE 11-19-21SEQ # 132324000017
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 449216 10.00
GRID+ MEMBERSHIP HTTPSGETG CA
TRAN DATE 11-19-21SEQ # 132327000017
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 405716 42.00
ADVANCE FINANCIAL 615 341 5 TN
TRAN DATE 11-19-21SEQ # 132325017050
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 425362 24.00
FLOATME FUND I DB 877 73772 TX
TRAN DATE 11-19-21SEQ # 132428000000
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 422108 85.34
REAL PDL HELP 855 413 4 KS
TRAN DATE 11-19-21SEQ # 132322900016
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 413746 11.33
FIREHOUSE SUBS 0536 QSR ACWORTH GA
TRAN DATE 11-19-21SEQ # 132428001667
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Page 5 of 7
P.O. Box 2646-R, Columbus, GA 31902

December 3, 2021
100-780-828-8
TIFFANY MCQUEEN

Other Debits
Date Transaction Type Description Amount
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 319372 2.39
DOLLAR-GENERAL # DG 0175KENNESAW GA
TRAN DATE 11-20-21SEQ # 132418332733
11-22 Check Card Purchase MERCHANT PURCHASE TERMINAL 402244 21.18
BEVERAGE MART ACWORTH GA
TRAN DATE 11-21-21SEQ # 132517800273
11-23 Overdraft Fee FOR OVERDRAFT CHECK CARD PURCHAS 36.00
000009000160000
11-23 Preauthorized Wd TRANSFORM CREDIT 6126261 5.00
211122 6126261
11-23 Preauthorized Wd ASSOCU SV WEBXFR TRANSFER 25.00
211123
11-24 Overdraft Fee FOR OVERDRAFT PREAUTHORIZED WD 36.00
022000021728626
11-24 Overdraft Fee FOR OVERDRAFT PREAUTHORIZED WD 36.00
063106144249097
11-26 Preauthorized Wd VZ WIRELESS VE E CHECK 348.84
211126
11-29 Overdraft Fee FOR OVERDRAFT PREAUTHORIZED WD 36.00
021000029894671
11-29 Od Collection Fee OD COLLECTION 35.00
12-03 Preauthorized Wd SNAP FINANCE PAYMENT 14.37
211203
12-03 Preauthorized Wd ML PLUS MEMBRSHP MONEYLION 9.20
211203
12-03 Preauthorized Wd ML PLUS LOAN MONEYLION 19.91
211203
12-03 Preauthorized Wd A+FINANCIAL SVCS A+GILA82 46.00
211203
12-03 Preauthorized Wd Brigit.com PROTECTION 75.00
211203
12-03 Check Card Purchase MERCHANT PURCHASE TERMINAL 494375 105.99
DAVE INC LOS ANGEL CA
TRAN DATE 12-03-21SEQ # 133710135117

Deposits/Other Credits
Date Transaction Type Description Amount
11-05 Preauthorized Credit SYNOVUS BANK DIRECT DEP 1,172.16
211105
11-05 A2A Trsf Credit TERMINAL 425362 VISA TRANSFER 20.00
FLOATME FUND I CR
TRAN DATE 11-05-21SEQ # 130921256039
11-08 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 100.00
DAVE INC
TRAN DATE 11-06-21SEQ # 131020274342
11-08 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 75.00
BRIGIT
TRAN DATE 11-06-21SEQ # 131020154728
11-08 Preauthorized Credit Grid Grid CashB 60.00
211108 ST-C5L7O8X1Z4C6
11-09 Preauthorized Credit Empower TRANSFER 33.00
211109 7469692783
11-10 Preauthorized Credit FIDELITY 21601 P FIDELITY 90.00
211110
Page 6 of 7
P.O. Box 2646-R, Columbus, GA 31902

December 3, 2021
100-780-828-8
TIFFANY MCQUEEN

Deposits/Other Credits
Date Transaction Type Description Amount
11-12 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 35.00
CLEO
TRAN DATE 11-11-21SEQ # 131513204755
11-12 ATM Cash Deposit DEPOSIT TE RM T165N043 SEQ # 360.00
7690
11-15 A2A Trsf Credit TERMINAL 403846 VISA TRANSFER 10.00
AF247.COM
TRAN DATE 11-15-21SEQ # 131916699049
11-19 Preauthorized Credit SYNOVUS BANK DIRECT DEP 1,166.23
211119
11-19 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 100.00
INSTACASH FUNDS
TRAN DATE 11-19-21SEQ # 132316139771
11-19 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 100.00
INSTACASH FUNDS
TRAN DATE 11-19-21SEQ # 132316139928
11-19 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 100.00
INSTACASH FUNDS
TRAN DATE 11-19-21SEQ # 132316140084
11-19 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 100.00
INSTACASH FUNDS
TRAN DATE 11-19-21SEQ # 132317158969
11-19 A2A Trsf Credit TERMINAL 425362 VISA TRANSFER 20.00
FLOATME FUND I CR
TRAN DATE 11-19-21SEQ # 132318159953
11-22 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 35.00
CLEO
TRAN DATE 11-19-21SEQ # 132402257673
11-22 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 5.00
INSTACASH FUNDS
TRAN DATE 11-19-21SEQ # 132402258235
11-22 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 100.00
DAVE INC
TRAN DATE 11-20-21SEQ # 132410295612
11-22 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 75.00
BRIGIT
TRAN DATE 11-20-21SEQ # 132416156390
11-22 A2A Trsf Credit TERMINAL 494375 VISA TRANSFER 25.00
INSTACASH FUNDS
TRAN DATE 11-20-21SEQ # 132417259238
11-22 Preauthorized Credit Grid Grid CashB 70.00
211122 ST-S0M8S5W7I9U4
11-23 Preauthorized Credit Empower TRANSFER 0.56
211123 7679478589
12-03 Preauthorized Credit SYNOVUS BANK DIRECT DEP 1,255.97
211203
12-03 A2A Trsf Credit TERMINAL 425362 VISA TRANSFER 20.00
FLOATME FUND I CR
TRAN DATE 12-03-21SEQ # 133719253026
12-03 Credit NONSYN ATM FEE REF 2.50
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Page 7 of 7
P.O. Box 2646-R, Columbus, GA 31902

December 3, 2021
100-780-828-8
TIFFANY MCQUEEN

Balance Summary
Date Amount Date Amount Date Amount
11-03 60.04 11-12 462.20 11-22 -105.88
11-04 37.20 11-15 71.42 11-23 -171.32
11-05 797.07 11-16 27.06 11-24 -243.32
11-08 520.98 11-17 6.20 11-26 -592.16
11-09 528.98 11-18 4.15 11-29 -663.16
11-10 578.55 11-19 704.30 12-03 344.84

Overdraft/Return Item Fees

Total for Total prior


this period year-to-date
Total Overdraft Fees $179.00 $1,832.00
Total Returned Item Fees $0.00 $0.00

YOU HAVE BEEN PAYING MULTIPLE OVERDRAFT FEES AND THERE MAY BE CHEAPER ALTERNATIVE PRODUCTS THAT MAY BE
BETTER SUITED FOR YOUR NEEDS. PLEASE CALL OUR CUSTOMER CARE CENTER AT 1-877-803-4810 TO DISCUSS OTHER
OPTIONS WITH A CUSTOMER CARE SPECIALIST OR VISIT US AT YOUR LOCAL BRANCH. THANK YOU FOR YOUR BUSINESS.
BALANCING YOUR CHECKBOOK
Checks and Debits Outstanding
ƒ
Check No. Amount Follow these easy steps to reconcile your checkbook to the "Ending
Balance" shown on the front of this statement:

(1) Make sure that all the transactions listed on this statement have also been
entered in your checkbook register, including all deposits, credits, checks,
check card transactions, ATM transactions and other debits. Make sure the
amounts are the same in both places.
„ (2) Mark the checks and other debits in your checkbook that have been paid
by the bank; mark the credits in your checkbook that have cleared the
bank.
(3) Enter all the items that have not yet been paid by the bank and are still
outstanding. These are items that are not shown on this statement and have
not appeared on any previous statement.
(4) Enter the "Ending Balance" shown on this statement $___________
(5) Add (+) deposits not shown on this statement (if any) +___________
„ $___________
(6) Subtract(-) checks and/or other outstanding debits -___________
(7) Balance should equal the balance in your checkbook $___________

Total ƒ

If your account does not balance, please check the following: ORDER OF PAYMENT
• Have you added and subtracted correctly – both in your checkbook register and This section describes our general practice for paying transactions from
in steps 3-6 above? your account. We may vary the order of payment if items are presented that
• Have you correctly entered the amounts of each deposit, credit, check, check cannot be returned unpaid. We reserve the right to change how we pay
card transaction or other debit in your checkbook? transactions from your account and will provide you notice of these changes.
• Do all checks and other debits you have marked as paid appear on this
statement? Are any still outstanding that you have marked as paid? After the close of the business day, we add your deposits and other credits to
• Have all deposits been added to your checkbook record and do the amounts your account. We then deduct any fees and charges owed to the bank. Finally,
agree with the amounts on this statement? we deduct all items presented for payment The order these items are
• Have you carried the correct balance forward from one checkbook register page deducted from your account balance is based upon the type of transaction
to the next? and, for electronic transactions, when the transaction was performed by you
• Are you sure that all items you show as outstanding are not on this statement or or was received by us.
any previous statement? First, we pay outgoing wire transactions in the order they were made. Then,
we pay electronic transactions (First, we pay preauthorized ACH debits, then
ADDITIONAL WAYS TO MANAGE YOUR ACCOUNT
ATM transactions, and then check card transactions.) in the order they were
To check your balance between statements and track pending credits or debits. performed by you or were received by us. Next, we pay unnumbered checks
take advantage of: and other items drawn on your account by dollar amount in ascending order.
• Internet Banking Finally, we pay checks drawn on your account in ascending check number
• Mobile Banking order. For business and commercial accounts: All checks and other items
• Touchtone Banking drawn on your account are paid by dollar amount in descending order.
Information on these convenient options is available from your banker and
through our website. BILLING RIGHTS SUMMARY
(Personal Reserve Account Only)
ELECTRONIC FUND TRANSFERS PREAUTHORIZED CREDITS
In case of errors or questions about your statement: If you think your
If you have arranged to have direct deposits made to your account, you can
statement is wrong or if you need more information about a transaction on the
call us at the telephone number indicated on page one of this statement to
statement, write us (on a separate sheet) at the address indicated on page one
find out whether or not the deposits have been made.
of this statement as soon as possible. We must hear from you no later than 60
ELECTRONIC FUND TRANSFER DISCLOSURE days after we sent you the FIRST statement on which the error or problem
In case of errors or questions about your electronic transfers: If you think appeared. You can telephone us, but doing so will not preserve your rights.
your statement or receipt is wrong or if you need more information about a In your letter, give us the following information:
transfer on the statement or receipt, please telephone us at the number or (1) State your name and account number.
write us at the address indicated on page one of this statement as soon as (2) Describe the error and explain as clearly as you can why you believe there is
possible. We must hear from you no later than 60 days after we sent you the an error. If you need more information, describe the item you are unsure
FIRST statement on which the error or problem appeared. about.
(3) Tell us the dollar amount of the suspected error.
(1) Tell us your name and account number.
(2) Describe the error or the transfer you are unsure about. Explain as clearly as You do not have to pay any amount in question while we are investigating,
you can why you believe there is an error or why you need more information. but you are still obligated to pay the parts of your statement that are not in
(3) Tell us the dollar amount of the suspected error. question. While we investigate your question, we cannot report you as
delinquent or take any action to collect the amount you question.
We will investigate your complaint and will correct any error promptly. For
consumer/personal accounts, if we take more than 10 business days to do
this, we will recredit your account for the amount you think is in error so that
you may have use of the money during the time it takes us to complete the
investigation.

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