Psych202 Chapter 10
Psych202 Chapter 10
Chapter outline
Trade-offs
Creativity and cheating
Money matters
10
Money and antisocial behaviour
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295
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● Debate the role of nature versus nurture in human aggression, and analyse the effects of culture on
aggressive impulses.
● Compare the external causes of aggression to the internal and interpersonal causes.
● Discuss the role of culture and self-views in producing violence and aggression.
Early psychological theories (such as Freud’s) and intentional (not accidental), and the intent is to harm.
depicted aggression as the outburst of powerful For example, a dentist might intentionally give a patient a
inner forces. More recent theories have considered shot of anaesthetic (which hurts!), but the goal is to help
aggression as a kind of strategic behaviour that people rather than hurt the patient. Third, the definition suggests
that the victim wants to avoid the harm. So, again, the
use to influence others, get what they want, and
dental patient is excluded because she or he is not seeking
defend certain ideas that they see as under attack.9,10 to avoid the harm (in fact, the patient probably booked
Understanding aggression is important not only to the appointment weeks in advance and paid to have the
social psychologists but also to society at large. One dental work done). Suicide and sadomasochistic sex play
can adopt either a pessimistic or an optimistic view are also not included because the victim actively seeks
of aggression in human life. On the pessimistic side, to be harmed. Note that behaviours that are intended to
there is a great deal of aggression, and it is sad to harm others are still acts of aggression even if they don’t
think how much avoidable suffering it causes all over actually harm them. For example, if a person shoots a gun
the world. On the optimistic side, many situations at you but misses, it is still an act of aggression.
It is useful to distinguish among various forms
could lead to aggression, but aggression arises in only
and functions of aggression. By ‘forms’ we mean how
a few of them, so somehow most people manage to the aggressive act is expressed, such as physically
inhibit their aggressive tendencies most of the time. (e.g., hitting, kicking, stabbing, shooting) or verbally
And as we shall see, there is evidence that aggression (e.g., yelling, screaming, swearing, name calling).
and violence decrease as culture progresses. In displaced aggression, a substitute aggression target is
used.12 For example, a man is shouted at by his boss at
work but does not retaliate. When he gets home, he kicks
Defining aggression, violence his dog or yells at a family member instead.
and antisocial behaviour Different forms of aggression can be expressed
directly or indirectly. In direct aggression, the victim
What is aggression? In everyday conversation, some
is physically present. In indirect aggression, the
people may describe a salesperson who tries really hard to
victim is absent. For example, physical aggression can
sell merchandise as ‘aggressive’. The salesperson does not,
however, want to harm potential customers. Most social aggression any behaviour intended to harm another person who
psychologists define human aggression as any behaviour is motivated to avoid the harm
intended to harm another person who does not want to
displaced aggression any behaviour that intentionally harms a
be harmed.11 This definition includes three important substitute target rather than the provocateur
features. First, aggression is a behaviour – you can see it.
direct aggression any behaviour that intentionally harms another
Aggression is not an emotion, such as anger (see Chapter 6
person who is physically present
for a discussion of emotion). Aggression is not a thought,
such as mentally rehearsing a murder (see Chapter 5 for a indirect aggression any behaviour that intentionally harms
another person who is physically absent
discussion of cognition). Second, aggression is deliberate
D e fin ing ag gre s sion, v iol e nce an d ant is o c ial be hav iou r 297
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kill a lot more people with a bomb than with an axe, device, conquest as the mission statement of government,
the death rates per battle were much higher in the past. genocide as a means of acquiring real estate, torture and
Estimates show that if the wars of the 20th century had mutilation as routine punishment, … – all were common
killed the same proportion of the population as ancient features of life for most of human history. But, today, they
tribal wars, then the death toll would have been 20 times are rare to non-existent in the West, far less common
higher: 2 billion rather than 100 million.23 elsewhere than they used to be, concealed when they do
More recent data also show that violence has declined occur, and widely condemned when they are brought to
over time. European murder rates have decreased light” (p. 18).28
dramatically since the Middle Ages. 24,25 For example, In today’s digital age we certainly are more informed
estimated murders in England dropped from 24 per about wars and other acts of violence than in past ages. ‘If
100 000 in the 14th century to 0.6 per 100 000 by the it bleeds, it leads’ seems to be the rule used to determine
early 1960s. The major decline in violence seems to have what news stories to focus on. Citizen journalists
occurred in the 17th century during the Age of Reason, around the world also make use of social media such
beginning in the Netherlands and England, and then as Facebook, Twitter and YouTube to ‘show and tell’ the
spreading to other European countries.26 world about unjustified acts of violence. Because violent
Global violence has been falling steadily since the images are more available to us now than ever before,
middle of the 20th century (despite horrific episodes we might assume that violence levels are also higher.
like the Rwanda massacres).27 For example, the number However, that perception might be due to the availability
of battle deaths in wars between countries has declined heuristic (see Chapter 5); when we can readily recall
from more than 65 000 per year in the 1950s to fewer violent acts, we assume that violent acts are common. In
than 2 000 per year in the 2000s. Globally, the number reality, over time this planet is actually becoming a more
of armed conflicts and combat deaths, the number peaceful place to live. (At least for humans; animals have
of military coups and the number of deadly violence not changed their behaviour much, and species continue
campaigns waged against civilians have declined. As to go extinct at tragic rates, mostly due to loss of habitat
can be seen in ● FIGURE 10.1, violence levels have caused by humans.)
decreased worldwide in the 20th century. T he f a c t t h at ag g re ss i on and v i ol e nc e are
A number of other observations are consistent with decreasing over time is consistent with one of this
the idea that human society is becoming less violent book’s key themes: nature says yes and culture says
over time. Steven Pinker, author of a popular book no. One of the main goals of culture is to reduce
covering much of the research on the long-term decline aggression. When two social animals want the same
in violence, notes: “Cruelty as entertainment, human thing, aggression is the main way of settling who
sacrifice to indulge superstition, slavery as a labour-saving gets it. Culture offers other, better ways of settling
D e fin ing ag gre s sion, v iol e nce an d ant is o c ial be hav iou r 299
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NAMIBIA 75 000 1
TURKEY 1 500 000 1
GERMAN
GERMANY 11 400 000 1 GERMANY SUDAN
JAPAN 10 000 000 1 During WWII, Mass murders
Nazis killed continue today
Y
U.S.S.R. 20 000 000 1 over 11 million. in the Darfur
INDIA 1 000 000 1 JA region.
PAN
U.S.S.R.
Twenty million
U.
SUDAN 2 850 000 3 murdered, most S.S
.R.
under Stalin’s reign.
ALGERIA 30 000 1
CHILE 10 000 1
RWANDA 1 020 000 2
ZAIRE 14 000 2
S. VIETNAM 500 000 1
INDONESIA 1 200 000 2
IRAQ 240 000 2 IRAQ
NIGERIA 2 000 000 1 Under Saddam,
perhaps 200,000 killed.
EQ. GUINEA 50 000 1
PAKISTAN 3 010 000 2
UGANDA 900 000 2
PHILIPPINES 60 000 1
BURUNDI 210 000 3
CAMBODIA 1 700 000 1
ANGOLA 600 000 2
ARGENTINA 20 000 1
ETHIOPIA 10 000 1
BURMA
AFGHAN
5 000 1
1 800 000 1 Century
GUATEMALA
EL SALVADOR 60 000 1
200 000 1
of Death
A grim account of the past century
SYRIA 30 000 1
shows mass murder is a recurring
IRAN 20 000 1 tool used against political, ethnic
SOMALIA 50 000 1 and religious groups.
1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 2005
● FIGURE 10.1 Violence levels have decreased worldwide in the 20th century
conflict: negotiation, property rights, money, courts such as with the Geneva Convention and other rules of
of law, compromise, religious and moral rules, and the war that constrain violence. World organisations such
like. The main exception has been rivalries between as the United Nations also try to reduce aggression
cultures, which sometimes are settled with aggression. between countries.
Even so, culture has sought to reduce these conflicts,
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Is aggression innate or learned? people were only aggressive because of injustice, then
eliminating injustice would eliminate aggression. Even
The 19th and 20th centuries saw many attempts to frustration might in theory be eliminated, and much
improve society. The hope was to design a perfect aggression along with it. (But don’t count on it!)
society so that people could live together in peace, love On the other hand, if people are naturally, innately
and harmony. Communism was based on these ideals, aggressive, then no amount of social engineering will
and many Western intellectuals in the early part of the be able to get rid of it. No matter how well a society is
20th century supported the Soviet Union because they designed, people will still be aggressive. Perfect social
thought it embodied the Christian ideals they had harmony will not be possible. If people are inherently
learned in Sunday school: sharing, equality, tolerance aggressive, then aggression will always be with us, and
and so on. 29 Some people went so far as to say that society or culture needs to find ways of living with it,
Jesus Christ and his disciples were the first communists such as by passing laws to punish wrongful aggression.
because they took care of each other, shared all their
possessions freely with each other and made decisions Instinct theories
collectively. Communism was only one of the plans for The instinct theory of aggression, first promoted by
making the perfect society. Democracy, fascism and Charles Darwin, 30 views aggressive behaviour as an
others also aimed at creating a society in which people evolutionary adaptation that had enabled creatures to
could all live together in friendly or loving harmony. survive better. The theory suggests that this instinct
developed during the course of evolution because it
“The tendency of aggression … constitutes the promoted survival of individuals. Because fighting is
most powerful obstacle to culture.” closely linked to mating, the aggressive instinct helped
~ Sigmund Freud (1856–1939) ensure that only the strongest individuals would pass on
their genes to future generations.
Aggression gradually emerged as the essence of the Sigmund Freud31 argued that human motivational
problem, however. If aggression comes from frustration, forces, such as sex and aggression, are based on instincts.
exploitation and injustice, then if one designed a perfect An instinct is an innate (inborn, biologically programmed)
society, there would be no aggression. For example, if tendency to seek a particular goal, such as food, water or
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Shock level
people believe that venting is a healthy way to reduce
anger and aggression (see Chapter 6), so they might
vent by lashing out at others to improve their mood. 3
Experimental research supports this hypothesis about
trying to feel better. 54 These studies confirmed the 2
standard finding that anger increases aggression – but
also found a revealing exception. When participants
1
believed that their angry mood would not change for the Not provoked Provoked
next hour no matter what they did (supposedly because
● FIGURE 10.3 Arousal from physical exercise can transfer to
of side effects of a pill they had taken, which temporarily a provocation and therefore increase aggression. As shown in this
‘froze’ their mood), anger did not lead to aggression. The figure, the most aggressive participants in this study were those who
implication is that anger does not directly or inevitably first exercised and were later provoked. 273
cause aggression. Rather, angry people attack others
because they believe that lashing out will help get rid of strong influence on their own behaviour. Perceptions
their anger and enable them to feel better. can be more important than reality when it comes
As we saw in Chapter 6, many emotions are to understanding human thought and behaviour.
characterised by a bodily state called arousal, which is a Ambiguous behaviour is when a viewer or someone
feeling of excitement or tenseness. (This does not refer affected by the behaviour is not sure of what the
to specifically sexual arousal, which is an unusual and behaviour means, or the intention behind the
special case.) Moreover, we saw that arousal caused by behaviour. People are more likely to behave aggressively
one event can sometimes be transferred to something when they perceive ambiguous behaviours from others
else, thereby increasing one’s reaction to it. Aggression as coming from hostile intentions than when they
can be increased by ‘excitation transfer’. That is, arousal perceive the same behaviours as coming from positive
deriving from non-aggressive sources (such as physical intentions. When an ambiguous event occurs, do we
exercise or an erotic non-violent movie) can be mistaken give others the benefit of the doubt, or do we assume
for anger and can therefore increase aggression. Studies they are out to get us? This is a question of attributions.
have randomly assigned participants to exercise by Some people assume that others are out to attack them,
riding a stationary bike, or to skip the workout. 55 even if they are not. That is, they automatically (and
Afterwards, participants were provoked or not provoked sometimes mistakenly) attribute hostile intent to other
by a confederate. Participants were then given an people.
opportunity to punish the confederate by shocking The hostile attribution bias is the tendency to
him. The highest levels of aggression were found perceive ambiguous actions by others as indicating
among participants who had both ridden the bike and aggressive intent. For example, if a person bumps into
been provoked (see ● FIGURE 10.3). The provocation you, a hostile attribution would be that the person did it
produced the anger, which was then fuelled by excitation on purpose to harm or annoy you. A meta-analysis of 41
transfer from the workout. studies involving more than 6 000 participants showed a
The fact that aversive emotional states lead to strong relationship between hostile attribution of intent
aggression has been asserted for decades and supported and aggressive behaviour in children.56 This relationship
by many research findings. However, it is important to applies to adults, too.57
point out that being in a bad mood is neither a necessary Two other related biases have been proposed: the
nor a sufficient condition (nor a justification) for hostile perception bias and the hostile expectation bias.
aggression. There is negative affect without aggression, The hostile perception bias is the tendency to perceive
and vice versa.
hostile attribution bias the tendency to perceive ambiguous
Hostile cognitive biases actions by others as aggressive
As we noted in Chapter 5, the attributions people hostile perception bias the tendency to perceive social
make for another person’s behaviour can have a interactions in general as being aggressive
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more extreme (e.g., weapons are used more frequently). behaviour in young adulthood, reflected in huge gender
Official records show that violent criminal offending is differences in murder rates. There is no known society
highest for individuals (especially men) between 15 and in which women commit most of the violent crimes;74
30 years old, and declines significantly after that.67 the gender difference in violence is universal.
Why? When something is universal, the common
Gender differences in aggression and violence assumption is that it is at least partly innate. One answer
Two males bump into each other: would therefore be that males are innately more aggressive
than females. A related answer is that during evolution,
First male: Hey, watch it! whether a male was able to reproduce depended on his
Second male: No, YOU watch it! status and rank among the males in his group – and those
First male: Oh, yeah? in turn depended on aggression. To get access to females
(They deliberately bump into each other again.) and thereby have a chance to make babies, a male had to
Two females in an identical situation: fight and dominate other males. Remains of this pattern
First female: I’m sorry! have been shown in modern college students. After
Second female: No, it’s my fault! thinking about an intense sexual experience, college men
First female: Hey, those are great shoes! (but not women) became more aggressive – and only
(They go shopping.)68 toward other men, not toward women.75 So, the thought
Of course the above interaction is just hypothetical of sex stimulates the male’s concern with needing to
(and stereotypical), but it does illustrate a fundamental dominate other males physically.
difference in how males and females differ in response Nevertheless, it would be wrong to think that females
to stressful situations. This difference also occurs among are never physically aggressive. Females do display
animals other than humans. For example, research shows physical aggression in social interactions, particularly
that when male rats are under stress, they respond by when other females provoke them.76 Laboratory studies
either fighting or running away. This is called the fight with college students often yield higher aggression by
or flight syndrome.69 In contrast, female rats respond to men, but provocation apparently has a greater effect on
stress by nurturing others and making friends, called the aggression than does biological sex. Gender differences
tend and befriend syndrome.70 in lab aggression shrink under high provocation.77 When
Gender differences in aggression are very noticeable it comes to heterosexual domestic partners, women are
by the pre-school years, with boys showing higher levels slightly more likely than men to use physical aggression
of physical aggression than girls. 71 In later primary against their partners!78,79 However, men are more likely
school grades and in adolescence, gender differences than women to inflict serious injuries and death on their
increase. Indirect aggression becomes much greater
fight or flight syndrome a response to stress that involves
for girls than boys, physical aggression becomes much aggressing against others or running away
greater for boys than girls, and verbal aggression is about
the same for girls and boys.72,73 These gender differences tend and befriend syndrome a response to stress that involves
nurturing others and making friends
build up to dramatic differences in physically violent
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4. Domestic violence is especially likely to occur when instigating factors are ___, impelling factors are ___, and
inhibiting factors are ___.
a b c d
strong; strong; strong strong; strong; weak strong; weak; weak weak; weak; weak
Abusive spouses also tend to be abusive parents.105 Parents LePage conducted a study to find out. 109 Angr y
who were abused as children are significantly more likely participants were seated at a table that had a shotgun
than others to abuse their own children.106,107 However, one and a revolver on it – or, in the control condition,
should not overstate this relationship, as is often done. By far, badminton racquets and shuttlecocks. The items on the
most victims of abuse do not become abusers themselves. table were described as part of another experiment that
Domestic violence is not a recent phenomenon; it the researcher had supposedly forgotten to put away.
has a long history. Gradually, culture is intervening to The participant was supposed to decide what level
prohibit and punish it. This indicates the slow process of electric shock to deliver to a confederate, and the
of culture entering more and more previously private electric shocks were used to measure aggression. The
spheres to say ‘stop’ by exerting control over aggression. experimenter told participants to ignore the items, but
A Western tradition regarded the nuclear family as apparently they could not. Participants who saw the
sacred and held that no one should intervene in how guns were more aggressive than were participants who
parents raise their children, but modern Western culture saw the sports items.
is increasingly rejecting that view to insist that parents
refrain from aggressive and violent treatment. Corporal “Guns not only permit violence, they can
punishment (including spanking) of children is illegal stimulate it as well. The finger pulls the trigger,
in 37 different countries around the world, starting with but the trigger may also be pulling the finger.”
Sweden in 1979,108 and in South African schools since ~ Leonard Berkowitz, Emeritus Professor of Psychology,
1996. It is legal in South African homes, but there are University of Wisconsin
moves to ban corporal punishment at home too.
Several other studies have replicated this effect,
External causes of aggression which has been dubbed the weapons effect. This effect
has been replicated many times.110 Indeed, you don’t
Weapons effect even need to be consciously aware of the fact that you
Obviously, using a weapon can increase aggression
and violence, but can just seeing a weapon increase weapons effect the increase in aggression that occurs as a result of
the mere presence of a weapon
aggression? In 1967, Leonard Berkowitz and Anthony
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Males Females
● FIGURE 10.4 Women as well as men who were heavy childhood viewers of violent TV shows
were much more likely to have abused their spouses and assaulted another adult at least once in
the last year, according to self-reports, other-reports and police records.274
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FOOD FOR THOUGHT instituted dietary changes in a dozen The vitamin supplement results
juvenile correctional institutions. He obtained for juvenile delinquents
simply removed two types of foods have also been obtained for adult
Is there a link between from their diets: fried foods (e.g., prisoners. Researchers in the United
diet and violence? hamburgers, sausages, French fries)
and sugary foods (e.g., cookies,
Kingdom gave 231 young adult
prisoners either a placebo or a vitamin
milkshakes, soft drinks). His data, supplement.186 Prisoners receiving
which involved 8 076 juvenile vitamin supplements for a minimum of
In his memoirs about his life as a delinquents, showed that removing two weeks were involved in 35% fewer
violent youth gang member in Los these unhealthy foods led to a 47% violent and antisocial infractions than
Angeles, ‘Monster’ Kody Scott reduction in antisocial behaviour, those who received a placebo. The lead
reflected that whenever he started including assaults, insubordination, author on the study, Dr Bernard Gesch,
to spend a serious amount of time suicide attempts and rule violations. a physiologist at Oxford University, said,
with his gang, he often began to feel Schoenthaler notes: “The more violent “Since the 1950s there has been a ten-
grumpy and irritable after a few days.184 the bad behaviour [before dietary fold increase in offences. How else can
He thought this might have something interventions began], the more the we explain that but by diet? … The main
to do with what he ate at those times. improvement”.185 change over that period has been in
Most gang members do not go home Vitamin supplements also nutrients”. An over-the-counter vitamin
for dinner to eat a balanced meal with reduce antisocial behaviour in supplement seems like an inexpensive
plenty of vegetables, fruit, vitamins, juvenile delinquents. In a typical way to reduce antisocial behaviour.
protein, fibre and other nutritious foods. study, Schoenthaler gave a vitamin So perhaps ‘Monster’ was right:
Instead, they eat erratically, often late supplement to 71 inmates of a juvenile junk food can help make someone
at night, and almost exclusively from detention facility. He compared into a violent ‘monster’. Much more
fast-food outlets that serve fatty, sweet antisocial behaviour when prisoners research is needed, but at present the
and fried foods. ‘Monster’ thought that were getting the supplement versus link between diet and violence appears
subsisting on junk food for weeks at a when they were getting a placebo. The to be real and significant.187 Obviously,
time might contribute to the readiness result was a startling improvement in no one is suggesting that gang violence
of gang members to react violently behaviour with the supplement. Total would disappear if only we could get a
when provoked. violence fell by two-thirds. Escape few young men to eat more fruits and
Is this plausible? Is there a link attempts and going AWOL (absent vegetables. But it is very plausible that
between diet and violence rates? without official leave) plummeted from some diets make people more irritable
During the early 1980s, a criminologist 79 incidents to 13. Property crimes than others, and that rates of violence
named Stephen Schoenthaler dropped by half. can be affected by diet.
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Does all of this mean that aggression is somehow not-so-coincidentally damaging the property of the
contained in alcohol? No. Alcohol increases rather people who had done him wrong). The Malays believed
than causes violent or aggressive tendencies. Factors that these responses were normal and natural and that
that normally increase aggression (e.g., provocation, it was impossible for young men to restrain their wild,
frustration, aggressive cues, violent media) have aggressive actions under those circumstances. However,
a stronger effect on intoxicated people than on when the British colonial administration disapproved
sober people.183 Put another way, alcohol mainly seems of the practice and began to hold the young men
to increase aggression in combination with other factors. responsible for their actions and to punish them for the
If someone insults or attacks you, your response will be harm they did, most Malays stopped running amok.189
more violent if you are drunk than sober. When there The history of ‘running amok’ thus reveals some
is no provocation, however, the effect of alcohol on important points about aggression. First, it shows
aggression may be negligible. Plenty of people enjoy an the influence of culture: the violence was accepted
occasional drink without turning violent. by one culture and prohibited by another. When the
If what you drink can affect aggression, what about local culture changed, the practice died out. Second,
what you eat? Food for thought summarises some it shows that cultures can promote violence without
intriguing findings about this link. placing a positive value on it. There is no sign that the
Malays approved of running amok or thought it was a
Self and culture good, socially desirable form of action, but positive
value wasn’t necessary. All that was needed was for the
In this section we discuss the role of culture and self- culture to believe that it was normal for people to lose
views in aggression and violence. control under some circumstances and act violently as
a result. Third, it shows that when people believe their
Norms and values aggression is beyond control, they are often mistaken:
Amok is one of the few Malay words used in the the supposedly ‘uncontrollable’ pattern of running
English language. The term, which dates back to 1665, amok died out when the British cracked down on it.
means ‘a murderous or violently uncontrollable frenzy The influence of culture was thus mediated through
that occurs chiefly among Malays’.188 Running amok, self-control.
roughly translated, means going berserk. Historically,
the typical pattern was that a young Malay man who had running amok according to Malaysian culture, refers to
suffered some humiliation or other setback would run behaviour of a young man who becomes ‘uncontrollably’ violent
after receiving a blow to his ego
amok, carelessly performing violent acts (and sometimes
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Creativity and who breaks rules being both for morally dubious behaviour, as
cheating more creative and more willing compared to an uncreative mind-
to cheat. Ordinary people set.240 So creative people are able to
who were randomly assigned rationalise their unethical actions.
to engage in cheating (as Cheating does lead to more
Cheating involves breaking
rules. As we have said, rules
TRADE opposed to being honest)
went on to perform more
cheating, though. When people do
dishonest things, their minds tend to
Offs
enable culture to function, creatively as a result. These shut down their knowledge of moral
so cheating is antisocial in a results are not a justification rules. Experimental participants who
fundamental way, because it for the immoral act of were induced to cheat after having
ruins the basis for civilisation. cheating, but they do indicate read an honour code were less able
Yet breaking rules can have a psychological link. Cheating than other participants to remember
positive benefits in some ways. makes people feel that rules do the honour code afterward – even
Creativity often involves violating not matter, and this can boost when offered a chance to earn money
rules (though usually creativity their ability to think creatively. for correctly remembering the moral
does not harm innocent victims, Thus, cheating causes rules.241
like cheating does). Is there a link? creativity. It works the other way, Cheating is sometimes done for
Some fascinating recent experiments too: creativity leads to cheating. The money, as is stealing (which the next
showed that people become more rule-breaking mindset helps. Another section will cover. To learn more about
creative after cheating.239 This is not factor is that a creative mentality finds links between money and antisocial
just a matter of the type of person it easier to come up with justifications behaviour, read the Money matters box.
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worth over $2.5 million in 26 countries. To be sure, he Most companies in the USA lose about 5% of their
benefited financially (at least until he was caught) by annual revenue to employee theft.247 The US Chamber
all that cheating – but he did also enjoy it. Experiments of Commerce248 estimates that 75% of all employees
have shown that people can get pleasure by cheating steal at least once, and that 50% of those employees steal
even though they expected to feel guilty rather than self- repeatedly. They may steal the company’s product (e.g.,
satisfied, and even apart from the benefit of acquiring waiters helping themselves to food) or office supplies
money.236 Some of the enjoyment seems to come from or money. Employees are especially likely to steal
getting away with something illicit and sneaky. from employers when they feel they are being treated
Research has begun to explore some causes of unfairly.249 Employees can also steal time, such as by
cheating. Cheating violates the rules that enable society arriving to work late, leaving work early, taking longer
to function, and so it goes against one’s social conscience. lunches or breaks than company policy allows and
Refraining from cheating is part of being a morally ‘surfing’ the web or playing video games on company
responsible member of society. When feelings of moral time. Research shows that employees who think such
responsibility are undermined, such as when people behaviour is normal are more likely to engage in it. 250
come to disbelieve that they have free will, cheating As we saw in the South African statistics about
becomes more likely.237 Similarly, when people’s capacity shrinkage, customers steal too. Shoplifting (also known
for self-control has been weakened (by ego depletion; see as a ‘five-finger discount’) involves the theft of goods
Chapter 4), their tendency to lie and cheat increases.238 from a retail establishment. Shoplifting is found among
males and females and all different races, ethnicities and
Stealing social classes, though patterns and incidence may vary.251
In South Africa ‘shrinkage’ (which is the reduction in a As we saw with cheating, shoplifting is often
business’s profit because of wastage or theft) amounted to motivated by more than the desire to acquire material
a loss of R5.1 billion in 2010. The shrinkage was caused possessions. Many people do it for the excitement and
by shoplifting, employee theft, suppliers and internal thrill of getting away with something. The items they
error. Shoplifting and employee theft accounted by far steal are often soon forgotten, left unused in a drawer or
the largest proportions of this: they accounted for 36.2% thrown away – which shows that the motivation to steal
and 37% respectively. This amounts to approximately was not to acquire something important but rather for
R1.84 and R1.88 billion for each category of shrinkage.246 the temporary excitement of doing the deed.252
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Test yourself
Other antisocial behaviour
1. What is the impact of the internet on school cheating?
a b c d
The internet has decreased The internet has not affected The internet has increased More research is needed to
school cheating. school cheating. school cheating. determine the impact of the
internet on school cheating.
2. Which of the following can increase self-awareness?
a b c d
Alcohol Audience Darkness All of the above
3. Zanele attends a football game, and her team wins. The fans rush the field and tear down a goal post. Zanele
happily joins them, and tears down a goal post with her fellow students. Zanele is probably experiencing ___.
a b c d
cognitive dissonance deindividuation psychological reactance self-awareness
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Chapter 10 Summary
Defining aggression, violence and antisocial ● Inhibitions against aggression can be overcome if a
behaviour model acts out aggressively.
● Learning and cultural socialisation can subdue or
● Aggression is any behaviour that intentionally harms
encourage innate aggressive impulses and aggressive
another person who is motivated to avoid the harm.
action.
Violence is aggression that has extreme harm as its goal.
● Aggression is a product of both nature and learning.
● Antisocial behaviour refers to behaviour that either
damages interpersonal relations or is culturally Inner causes of aggression
undesirable.
● The original frustration-aggression hypothesis states
● Aggressive acts frequently fail to produce the intended,
that the occurrence of aggressive behaviour always
desired consequences and often bring about serious
presupposes the existence of frustration and the existence
unintended consequences, mostly antisocial ones.
of frustration always leads to some form of aggression.
● Aggression is universal, but cultural rules restrict and
● There can be aggression without frustration, and
govern aggression in different ways.
frustration without aggression, but aggression is
● Aggression evolved to help social animals deal with their
increased by frustration.
social lives, but culture, as a better way of being social,
● Unpleasant moods increase aggression, but being in a bad
offers new, non-violent ways of resolving conflicts and
mood is neither a necessary nor a sufficient condition for
problems.
aggression.
Is aggression innate or learned? ● Anger does not directly or inevitably cause aggression,
but the belief that aggression will help get rid of anger
● Freud (and others) proposed that people have an innate
does increase aggression.
instinct that causes them to behave aggressively.
● The hostile attribution bias is the tendency to perceive
● According to social learning theory, aggression is not an
ambiguous actions by others as intentionally hostile.
innate drive but rather a learned behaviour.
● The hostile perception bias is the tendency to perceive
● When people observe and copy the behaviour of others,
social interactions in general as being aggressive.
this is called modelling.
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