Formal Letters
Does your formal letter include... Formal Introduction
Word Bank
the sender’s address? Starters
the address of the recipient?
advise experience offer • I am writing to
agree explain opinion inform you…
the date?
answer express persuade • I would like to express…
a greeting?
appreciate forward recommend • I am writing to
formal introduction sentence starters? await grateful regret compliment you on…
an introduction to explain why you’re writing? believe hope reply • I am writing to
more detail organised into paragraphs? compliment inform respond complain about…
a conclusion saying what needs to happen next? delighted invite suggest • I am writing to explain...
disappointed mention trust • I am writing to tell you…
a formal signoff?
discuss notify
your name at the end?
formal vocabulary and sentence structure? Formal Signoffs Formal Greetings Relative Clauses
‘Yours faithfully,’ ‘Dear Sir/Madam,’
words from the year 5/year 6 spelling list?
if you don’t know the recipient
if you don’t know the recipient
• ... who is a teacher
linking words and phrases, including adverbials?
‘Yours sincerely,’ ‘Dear Mr/Mrs/Miss (surname),’ himself…
if you do know the recipient if you do know the recipient
prepositional phrases and relative clauses to add clarity?
‘To whom it may concern,’ • … whose opinion I respect...
Adverbials ... thick smoke coming from the... ... a stain on the material…
• ... which refuses to open…
Prepositional
consequently... elsewhere… • ... where I feel you can
... a strange noise under the … ... has spread all over the garden…
Phrases
regardless… eagerly… improve...
... the toy is now sitting in… … across the theatre…
however… repeatedly… • ... when I purchased
... I would like to discuss this with you… ... throughout the entire contents...
furthermore… previously... this product...
... this will bring more traffic into…
additionally...
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Formal Letters
General Manager 16 Brookfield Avenue
Key Features Ulysses Used Car Sales St Paul’s Well
the sender’s 56 Grant Avenue Buckinghamshire
address Cambridge HP14 14A
Cambridgeshire
the address of CB1 4FG
the recipient 22nd July 2021
the date Dear Sir/Madam,
the greeting I am writing to compliment you on your excellent staff members: Lewis French and Matt Russell. My
family and I recently came to your dealership to purchase a new car since our current one is coming
formal to the end of its financial contract. As Lewis had sold us our last lovely car, we decided to request him
introduction personally. We were not disappointed with him at all.
starter Throughout our time with him, Lewis listened carefully to our requests and then proceeded to offer us
introduction a selection of available cars from your dealership that fit our detailed criteria. My husband, who is a
salesman himself, was impressed with Lewis’ knowledge of each car that he suggested and how he was
conclusion able to describe the relevant pros and cons of all in a quick and professional fashion. He sincerely had our
best interests in mind.
a formal signoff
After we had selected our newest family car, Lewis handed us over to his colleague, Matt Russell, who
prepositional works in your finance department. Eagerly, Matt worked with us to create the perfect finance contract
phrases within our household budget. It was an absolute bargain. Furthermore, he also mentioned your warranty
and roadside assistance programmes (both of which we have now enrolled in). Finally, he informed us of
year 5/year 6 our rights and obligations, ensuring that we thoroughly understood.
words
Previously, when we purchased our last car from Lewis, both my husband and I were impressed. After
adverbials today, however, we feel that there is truly no one else we would like to purchase our cars from in the
future. You have found customers for life thanks to Lewis and Matt. I will definitely be recommending
relative clauses you to friends and family who wish to purchase a new car. Thank you and keep up the good work.
Yours faithfully,
Mrs Jackie Alden
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