FOR THIS WEEK:
• PEOPLE IN BUSINESS:
• Recruitment, selection and training of employees
• Recruitment and selection process
• Part time or full-time workers?
• Importance of training and methods of training
• Reasons why workers employment are ended
• Legal controls
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Recruitment:
• Process of attracting a pool of potential candidates for a job opening
• Reasons: Employee has left
• Business is growing
• Important to attract right people – time consuming and costly
Methods:
INTERNAL RECRUITMENT
• Search in existing workforce EXTERNAL RECRUITMENT
• Advantages: • Search outside business
Quicker and cheaper • Advantages:
Applicants know how business work Bring new ideas – improve effectiveness and
Business knows strengths and weaknesses efficiency
of applicant Wider choice of applicants with different skills
Chance of promotion – motivate and experience
• Disadvantages: Avoids upsetting current employees
Better candidate can be available outside • Disadvantages:
Can cause conflict Takes longer
Does not bring in new ideas More expensive
Still be a vacancy to fill Induction training is necessary
Identify needs: Recognising the need for a new employee RECRUITMENT
PROCESS:
(job requirements)
(job details)
(Ideal applicant)
Internal recruitment – Use
noticeboards, emails and
newsletters
External recruitment – Local
or national newspaper,
specialised magazines,
websites, government job
centres, job websites and
(also provide CV’s) recruitment agencies
SELECTION PROCESS
Process of choosing the best candidate for the job
(can also require tests to be done)
Provide candidate with written formal job offer
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Training
Can attract well qualified Increase in induction and
employees e.g. woman training costs
Communication
problems
Do not take time off for e.g. Quality of service not as
doctors' appointments good
Can help business to
keep experienced staff
Increases skills and
experience of staff
Employees can
More efficient workers Improves the quality
develop abilities and
– improves of decisions and
reach potential –
TRAINING
productivity and reduces costly
motivation and
quality mistakes
morale
Why is Can improve
training of
Easier to recruit new Health and safety
employees and keep customer loyalty –
training can reduce
existing employees improved customer
accidents
employees service
necessary? Improves business
competitiveness
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Introduce new employee to: • Advantages:
• Used when high level technical skills
• Work colleagues Relatively cheap
or specific management skills is
• Organisational structure Learn ways that business wants
needed
• Health and safety procedure the job done
• Advantage:
• Facilities available Producing output while training
Learn latest methods and techniques
Advantage: • Disadvantage:
Does not disrupt production of others
Tasks will be performed better May adopt bad habits
• Disadvantage:
Disadvantage: Might not learn up to date
Expensive
Business costs increase – not methods
Do not produce any output
adding to output More mistakes – increases waste
slows down experienced employee
Reasons for workers employment
terminated
Resignation – Employee decides to leave
Retirement – Termination of employment because employee reaches an age beyond which they
do not need to work
Redundancy – Termination by employer because the job is no longer needed e.g. new technology
May use the following criteria: Productivity, absenteeism and age
Dismissal – Termination due to employee breaking rules or not performing according to required
standard. Decision made by employer.
LEGAL CONTROLS OVER EMPLOYMENT
Laws and regulations that govern how business operate
1. CONTRACT OF EMPLOYMENT
In writing
Agreement between employee and employer
Removes misunderstandings
Allows employee to take legal action if employer does not adhere
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Allows employer to dismiss employee if he/she does not adhere
2. AGAINST UNFAIR DISMISSAL
Employees has legal right to not be dismissed without good reason
Can take legal action - can use trade union
court can force employer to reinstate employee or compensate for loss in earnings
LEGAL CONTROLS OVER EMPLOYMENT
3. AGAINST DISCRIMINATION
Laws that prevent unfair discrimination when recruiting, promotion or in employment
Based on gender, race, colour, religion, disability, age, sexual orientation etc
Trade unions can also provide legal advice and support
4. HEALTH AND SAFETY REGULATIONS
Laws to protect employees from injuries or physical discomfort
Laws require that employees can not cause harm or injury to fellow employees
Increases business cost but fewer days lost due to absenteeism
Lesser health costs or compensation for injuries
5. LEGAL MINIMUM WAGE
To prevent employees to be exploited
Can not be paid less than minimum wage
Increase business costs but if fair wage can motivate
NEXT WEEK:
• Focus on:
• Communication – Internal and external
